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3.4 from 27 reviews
5 stars
15
4 stars
1
3 stars
0
2 stars
1
1 stars
10
Overall Review of Tolstoy Foundation Rehabilitation And Nursing Center
common12 reviews mention this
Staff care comes through
Residents and families frequently describe caring, attentive staff.
Many reviewers say the care team was compassionate and attentive, and they mention feeling treated with dignity or like family. Several also highlight responsiveness across nursing and support roles, including aides and the laundry/housekeeping/food service teams. A few reviewers also call out engaged management and year-over-year staff experience. One reviewer notes weekend staffing felt more sparse, but still frames the overall experience as positive.
caveat6 reviews mention this
Call bell delays and neglect
Some residents and families report slow response to call bells.
A set of reviews describe inadequate staffing and long waits for help, including delays in answering call buttons. Several families describe residents left without timely assistance, including care needs around bathroom/diaper changes and general check-ins. Multiple accounts also mention conditions they found dirty or unsanitary and claim no nurse was available when they needed one. These reviews are strong negatives and include calls to avoid the facility.
differentiator6 reviews mention this
Rehab and therapy outcomes
Physical and occupational therapy is frequently credited for progress.
Several reviewers connect the facility’s rehabilitation therapy to meaningful functional gains, like being back on their feet or improving mobility with a walker. Others describe the therapy team as going beyond baseline care by building therapy around residents’ personal goals and interests. A reviewer also credits rehabilitation staff with helping a long-term resident return toward independence after health declines. Even among mixed experiences, therapy is one area multiple families singled out for improvement and follow-through.
common3 reviews mention this
Activities and entertainment help days
Residents are described as having scheduled social and activity time.
Some reviews highlight engagement outside of direct medical care, including exercising with conversation and entertainment during stays. A couple of families also mention the recreation or entertainment side as helping keep days cheerful. This lines up with the kinds of community and day-structure offerings the facility provides, like planned daily activities and resident-involved recreation. Overall, reviews that mention activities tend to pair it with better day-to-day experience.
caveat3 reviews mention this
Food draws strong but mixed reactions
Meal quality is where reviews diverge the most.
While some reviewers speak positively about the food services team, others strongly criticize meals and describe the food as unappetizing. Negative reviews include claims about residents being fed undesirable food and needing help to eat. In contrast, at least one longer-term family mentions food services staff as kind and part of overall supportive daily care. Taken together, dining sentiment is divided, with criticism concentrated in the least favorable accounts.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
96 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Westchester Cty (12 miles away)
LaGuardia (24 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Valley Cottage, New York, offers a convenient and vibrant community for seniors looking to settle down. With several pharmacies located within a few miles, accessing medication and healthcare services is easy. The area also provides plenty of recreational opportunities with beautiful parks like Rockland Lake State Park and Nyack Beach State Park nearby. Residents can enjoy dining at popular restaurants such as The Burger Loft and The Boathouse, as well as catch a movie at the AMC Palisades 21 theater. For those who rely on public transportation, the Metro North train stations are easily accessible for travel around the area. Places of worship are also available for spiritual needs, while hospitals like Helen Hayes Hospital ensure quality healthcare facilities are close by. Overall, Valley Cottage combines convenience, entertainment, and essential services to create a welcoming environment for seniors looking to enjoy their retirement years in comfort.
Parks
Rockland Lake State Park (0.8 miles)
Nyack Beach State Park (1.1 miles)
Louis Engel Park (3.7 miles)
Rockefeller State Park Preserve (5 miles)
Croton Point Park (5.2 miles)
Senasqua Park (5.6 miles)
Croton Landing Park (5.9 miles)
Pharmacies
Rite Aid (0.8 miles)
Walgreens (2.3 miles)
CVS Pharmacy (3.2 miles)
Walgreens (3.5 miles)
CVS Pharmacy (3.6 miles)
CVS Pharmacy (3.8 miles)
Walgreens (4.6 miles)
Restaurants
McDonald's (2.3 miles)
The Cheesecake Factory (2.5 miles)
The Burger Loft (3.2 miles)
3 Westerly Bar and Grill (3.8 miles)
The Boathouse (3.9 miles)
Sing Sing Kill Brewery (4.1 miles)
Wendy's (4.6 miles)
Theaters
AMC Palisades 21 (2.4 miles)
Nanuet STM 12 & RPX (5 miles)
Cafes
Boxer Donut & Espresso Bar (2.4 miles)
Art Cafe Of Nyack (2.7 miles)
Starbucks (4.8 miles)
Coffee Labs Roasters (5.1 miles)
Starbucks (8.4 miles)
Starbucks (8.6 miles)
Starbucks (10.2 miles)
Physicians
Bardonia Pediatric Associates PC (3.5 miles)
ENT and Allergy Associates (3.5 miles)
Palisades Pediatrics (3.8 miles)
Scott Sanders, MD Dermatology (4 miles)
North Star Medical Group (4.3 miles)
Advanced Orthopedics & Sports Medicine (5.2 miles)
Caremount Medical (5.3 miles)
Transportation
Metro North - Ossining Train Station (3.8 miles)
Metro North - Tarrytown Train Station (4.9 miles)
Croton-Harmon Amtrak Station (5.2 miles)
Bus Stop (5.5 miles)
Cortlandt Metro North Train Station (8.3 miles)
Metro North - Dobbs Ferry Train Station (8.3 miles)
Chappaqua Train Station (8.4 miles)
Places of Worship
Good Shepherd Lutheran Church (6.5 miles)
Congregation Tzemach Tzedek Lubavitch of Monsey (7.1 miles)
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Tolstoy Foundation Rehabilitation And Nursing Center photos
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96 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Westchester Cty (12 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Caring, attentive staff with ongoing improvements under new ownership.
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