Tolstoy Foundation Rehabilitation And Nursing Center
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100 Lake Road, Po Box 319, Valley Cottage, NY 10989
For more information about senior living options: (844) 490-3973
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The father loves Tolstoy and has returned three times, praising the friendly staff. The mom's care team is hardworking, dedicated, and takes great care of her, with kind staff in entertainment, housekeeping, laundry, and food service. The Tolstoy staff are described as caring, extraordinary, and committed to providing dignified and compassionate care. The rehabilitation and therapy staff go above and beyond, organizing personalized therapy that supports independence and aligns with residents' goals. Sharlyne Gan, the Director of Social Services, is praised for being kind, compassionate, and for ensuring smooth discharge transitions. Families consistently note the warmth of staff and the excellent therapy services for their loved ones. A family member credits the rehabilitation staff with helping an elderly parent return to independent living after a fall.
The reviewer described the facility as appalling and disgusting, claiming their aunt was fed poor food and left in urine for days with no care. They said the place should be shut down for neglect and urged others to stay far away. The environment was described as understaffed and dirty, with smells of urine and vomit. A visitor claimed a loved one was left sitting in urine with no nurse nearby and that staff were careless and clueless. One reviewer called it the worst rehabilitation and nursing center they've ever seen, detailing a resident covered in urine and given repulsive food. They complained about long delays to answer call bells, poor communication of patient history, and postponed procedures. They described half-full occupancy but insufficient staffing, leading to diapers soaking in urine, a broken shower chair, and no physical therapy on weekends.The collection of experiences surrounding Tolstoy Foundation Nursing Home and Rehabilitation reveals a broad spectrum of care, from deeply warm, appreciative encounters to alarming, heartrending accounts of neglect. On one hand, families describe a welcoming, people-centered environment under new administration, with affection for the facility and genuine pride in the work of its staff. They note that their loved ones - fathers, mothers, and grandparents - have benefited from attentive care, with praise directed at the readiness and kindness of the team, the quality of rehabilitation services, and the dedication of people who show up day after day to support residents. Several reviewers highlight not only direct care but also ancillary teams - entertainment, housekeeping, laundry, and food services - as consistently kind, hard-working, and focused on dignity and comfort. The sense that Tolstoy is a place where staff strive to do their best is a recurring thread, especially when contrasted with broader challenges faced by the elder-care sector, including the realities of operating as a 501(c) organization.
Yet within the same conversation there are stark, vehement condemnations from families who describe profoundly troubling conditions. One reviewer recounts that their Aunt arrived by accident and was subjected to what they called disturbing treatment, with reports of poor nutrition and extreme neglect - specifically, being left in urine for days and not cared for promptly. The reviewer uses very strong language, stating they would never leave an enemy there and urging others to stay away, even suggesting the facility should be shut down for neglect. They express fear about the way patients are treated in rehabilitation settings and urge others not to enter the field if they cannot do their job. This harsh testimony underscores fears about patient dignity, basic hygiene, and accountability within the facility.
Additional accounts amplify these concerns with vivid descriptions of unsanitary conditions and apparent under-staffing. A different reviewer describes walking into a facility where the smell of urine and vomit pervades the environment, a resident left sitting in their own bodily fluids with no nurse present, and tensions with staff who seem defensive rather than responsive. Other statements emphasize the perception of chronic understaffing, dirty conditions, and the sense that urgent needs go unmet for long periods. There are also explicit criticisms about food quality, perceived neglect in basic routines, and a general impression that residents are not treated with the urgency or respect they deserve. One reviewer even claims a lack of diapering and basic privacy, lamenting the overall horror story of care that they suggest should be investigated by authorities. The repeated emphasis is on the risk that vulnerable residents face when staff are overwhelmed or not adequately trained to respond.
In contrast to these vehement critiques, there are numerous heartfelt affirmations of care, competence, and compassion. A number of reviewers speak of staff who go above and beyond, praising therapy teams (PT and OT) for their creativity and effectiveness. One person, with more than a quarter-century in health care, commends Tolstoy's rehabilitation staff for their warmth, professionalism, and ability to help residents regain function. They describe a culture where the therapy department tailors activities to individual goals - such as combining arm-strength work with music or accommodating personal preferences during evaluations - so that rehab feels meaningful and personalized. Families routinely acknowledge the camaraderie and teamwork across departments, noting the positive impact on residents' morale and recovery. The sense is that within part of Tolstoy, dedicated professionals are making a real difference in residents' lives.
Alongside the therapy accolades, several reviews highlight the compassionate leadership and supportive social-work guidance that assist families during transitions. The director of social services, Sharlyne Gan, is singled out for going "out of her way" to ensure smooth transitions when moving patients from rehab to assisted living and for her kindness and genuine concern for finding the right setting for each person. Other administrators and professionals - along with long-tenured staff in admissions, nursing, and social services - are named as dependable and responsive resources who help families navigate the complex process of discharge planning, documentation, and communication with outside partners. A reviewer from a related health organization praises the facility's responsiveness and thorough documentation, suggesting reliable collaboration with external partners and a track record of timely, complete medical paperwork.
Even among mixed reviews, some consistent themes emerge about the cadence of care and the realities of staffing. A reviewer notes that even when the overall quality is strong, weekends can be more challenging, with sparser staffing leading to longer waits for assistance, longer call-bell response times, and occasional gaps in services like physical therapy. There is also recognition that, despite many positive experiences, some families still encounter periods of concern, particularly around how quickly needs are addressed or how well patient history is communicated to staff during care transitions. The sentiment here is more nuanced: while positive experiences with therapy and compassionate staff are clear, there remains a reminder that staffing levels and weekend coverage can significantly affect daily operations and residents' comfort.
In sum, the narratives about Tolstoy Foundation Nursing Home reflect a facility capable of exceptional care and meaningful rehabilitation, delivered by a dedicated and caring workforce that many families deeply value. They also show a facility facing serious challenges, with some reviewers reporting neglect, unsanitary conditions, and distressing experiences that demand scrutiny and corrective action. The most consistent thread across the full spectrum is the belief that, when functioning at its best, Tolstoy's staff - especially therapists, nursing aides, and social-service professionals - can help residents regain independence, maintain dignity, and feel genuinely cared for. The contrast between the glowing testimonials and the severe accusations underscores the importance of ongoing attention to staffing, training, cleanliness, oversight, and responsive communication to ensure every resident receives the care they deserve.
96 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Westchester Cty (12 miles away) LaGuardia (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Tolstoy Foundation Rehabilitation And Nursing Center is an assisted living community located in Valley Cottage, NY. This community offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Residents at Tolstoy Foundation can enjoy various amenities such as a beauty salon for personal grooming, cable or satellite TV for entertainment, and a computer center for staying connected. The dining room offers restaurant-style dining with special dietary restrictions catered to. There is also a fitness room available for those who want to stay active, as well as a gaming room and small library for leisure activities.
The community provides various care services including 24-hour call system and supervision to ensure the safety of all residents. Assistance with daily living activities such as bathing, dressing, and transfers is available when needed. Medication management is provided by trained staff, along with meal preparation and service that follows diabetes diets and other special dietary restrictions. A mental wellness program is also available to support the emotional well-being of residents.
Tolstoy Foundation offers transportation arrangements both within the community and to doctors' appointments, making it convenient for residents to access necessary medical care. Move-in coordination is provided to assist new residents in settling into their fully furnished accommodations with private bathrooms.
Residents can enjoy outdoor spaces such as gardens as well as Wi-Fi/high-speed internet throughout the community. Housekeeping services are provided to maintain cleanliness and wellness centers are available for additional support.
In addition to these amenities and care services, Tolstoy Foundation also organizes various activities for residents' enjoyment. These include concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities that promote socialization among residents.
Furthermore, the location of Tolstoy Foundation offers convenience with nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options,and theaters ensuring that residents have easy access to essential services and entertainment options.
Overall, the Tolstoy Foundation Rehabilitation And Nursing Center provides a comprehensive range of amenities and care services to meet the needs of its residents, allowing them to live comfortably and enjoy an engaging lifestyle.
Valley Cottage, New York, offers a convenient and vibrant community for seniors looking to settle down. With several pharmacies located within a few miles, accessing medication and healthcare services is easy. The area also provides plenty of recreational opportunities with beautiful parks like Rockland Lake State Park and Nyack Beach State Park nearby. Residents can enjoy dining at popular restaurants such as The Burger Loft and The Boathouse, as well as catch a movie at the AMC Palisades 21 theater. For those who rely on public transportation, the Metro North train stations are easily accessible for travel around the area. Places of worship are also available for spiritual needs, while hospitals like Helen Hayes Hospital ensure quality healthcare facilities are close by. Overall, Valley Cottage combines convenience, entertainment, and essential services to create a welcoming environment for seniors looking to enjoy their retirement years in comfort.
Tolstoy Foundation Rehabilitation And Nursing Center is located at 100 Lake Road, Po Box 319, Valley Cottage, NY 10989 in Rockland County, New York
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