Valley Vista Adult Home And Assisted Living Program in Highland, NY
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141 North Road, Highland, NY 12528
For more information about senior living options: (844) 490-3973
The aides are fantastic and help residents regain mobility while ensuring they enjoy their meals. The Valley Vista staff are incredible and consistently put residents' best interests first. The facility is clean, warm, and feels like home. The grounds are beautifully landscaped, with a pond and geese that residents enjoy. The dining room has been updated and is attractive. The bathrooms are handicapped accessible and rooms are bright and cheerful. The staff communicate promptly with families and keep them informed about residents' conditions. Valley Vista encourages upright mobility and supports residents' independence. The ownership is hands-on and the facility is well run, with private rooms and ample amenities. The care team is professional, personable, and genuinely cares for residents.
Valley Vista is understaffed. Some of the aides were extremely rude to the residents. Medtechs and some CNAs hand out medications without proper training. They ran out of glucose test strips and did not test a diabetic for two days. There was actual fighting in the dining hall. The residents do not have the privacy they are entitled to; wanderers walk into other residents' rooms. The facility is old and could use updates. They advised staying away until issues are fixed.Valley Vista Senior Care is best suited for families seeking a warm, home-like environment where staff know residents by name, daily routines are supported, and Medicaid navigation is readily available. The care culture shines in the hands-on, personable approach of frontline workers, with Juan Jimenez frequently highlighted as a standout who makes residents feel seen and cared for. The Highland, NY campus pairs comfortable, accessible rooms with well-kept grounds and a pond-side setting that helps comfort families by offering a familiar, relaxed atmosphere rather than a clinical, impersonal feel. This is a practical choice for seniors who prize consistent human connection and ease of day-to-day life over luxury amenities.
Those who should consider alternatives include families facing high-acuity needs or complex memory care requirements. Several reviews flag that Valley Vista may struggle with highly challenging behavioral situations or advanced dementia care, where tighter supervision and specialized programming are essential. Privacy can feel compromised in a busy, older facility, and wandering residents or crowded common areas can raise safety concerns. Additionally, there are repeated cautions about understaffing at times, communication gaps with administration, and occasional lapses in medication timing or handling. For families prioritizing precise, flawless operational control, or seeking the latest in memory-care design, other options may better match those expectations.
The strongest positives at Valley Vista offset many concerns when the priority is reliable, person-centered support. The care team is repeatedly described as responsive and genuinely invested in residents' well-being, with nurses and aides who stay engaged in daily health monitoring, medication management, and social interaction. Physical therapy support helps maintain mobility, and daily activities - from crafts to organized games - provide meaningful engagement. The facility's home-like atmosphere - bright, private or roomy shared rooms, accessible bathrooms, and clean, welcoming common spaces - contributes to reduced stress for families during transitions. Effective Medicaid navigation is a meaningful practical advantage, easing admission and ongoing financial logistics for many households.
Still, practical drawbacks demand careful consideration. The building is older, and while some rooms are suitable for shared occupancy, private rooms carry higher costs or Medicaid limitations, which can surprise families in budgeting. Reports of inconsistent staffing levels and inter-shift communication gaps suggest that care quality may fluctuate, especially during busy periods. Some residents and family members recount issues with privacy and the management of behavioral challenges, including situations in dining areas. Medication administration has been highlighted as an area of risk at times, underscoring the importance of concrete, documented protocols and ongoing staff training. These factors collectively signal that Valley Vista thrives on its strengths but requires vigilance from families.
For families evaluating options, the practical path is to demand concrete, up-to-date information: current staff-to-resident ratios by shift, detailed medication administration procedures, and a transparent incident reporting process. Inquire about the exact Medicaid coverage for private rooms and any recurring out-of-pocket costs, plus what furnishings or equipment families need to supply. Schedule visits at different times to observe mood, safety protocols, meal service, and activity quality across the day, and to assess whether the environment consistently feels calm and well-managed. If the objective is a budget-conscious, people-first setting with real warmth and community, Valley Vista delivers solid value; if the aim is top-tier medical oversight, dementia-specific programming, or the utmost privacy and sophistication, explore alternatives with stronger specialization.
Bottom line: Valley Vista Adult Home and Assisted Living Program represents a practical, dependable option for seniors who want a homey setting and responsive, caring staff, supported by Medicaid navigation that eases family burden. The core strengths - caring aides, engaged nurses, accessible spaces, and a pleasant campus atmosphere - often outweigh the drawbacks for residents who require routine assistance rather than intensive medical management. It is less ideal for those with advanced dementia, high behavioral risk, or expectations for modernized infrastructure and guaranteed private accommodations at predictable costs. Families should approach with clear questions, a plan to monitor care over time, and a readiness to adjust if needs shift, using Valley Vista as a strong, doable option in the right circumstances.
89 resident community capacity
Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being. KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Stewart (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Valley Vista Adult Home and Assisted Living Program in Highland, NY is a skilled nursing facility that offers a range of care services to meet the needs of their residents. With a variety of amenities and a convenient location near cafes, parks, pharmacies, physicians, restaurants, theaters, and hospitals, this community provides a comfortable and convenient living environment.
Residents at Valley Vista can enjoy the convenience of on-site beauty salon services as well as access to cable or satellite TV for entertainment. Community-operated transportation is available to help residents get around town easily, and there is also a computer center for those who want to stay connected online. The dining room offers restaurant-style dining with special dietary restrictions accommodated.
For physical fitness and recreation, there is a fitness room equipped with exercise equipment as well as a gaming room for leisure activities. Residents can also take advantage of the outdoor space and garden area for relaxation. Housekeeping services are provided to ensure that living areas are kept clean and tidy.
Valley Vista offers fully furnished accommodations with private bathrooms and kitchenettes for added convenience. Move-in coordination assistance is available to make the transition smooth for new residents. Laundry facilities are also accessible on-site.
The care services provided at Valley Vista include 24-hour call systems and supervision for peace of mind. Trained staff offer assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are provided to ensure that residents receive their medication on time.
The community also prioritizes mental wellness with a dedicated program aimed at promoting overall well-being. Transportation arrangements can be made for non-medical purposes as well as transportation to doctors' appointments when needed.
Valley Vista believes in providing engaging and fulfilling activities for their residents. They offer community-sponsored activities as well as concierge services to assist residents in planning day trips or organizing resident-run activities. Scheduled daily activities are also available for those who want structured social interaction.
Overall, Valley Vista Adult Home and Assisted Living Program offers a comprehensive range of care services and amenities to support the well-being and independence of their residents. The convenient location, nearby amenities, and dedicated staff make this community an ideal choice for seniors looking for a comfortable and engaging assisted living environment.
Valley Vista Adult Home And Assisted Living Program offers Studio apartments.
Valley Vista Adult Home And Assisted Living Program is located at 141 North Road, Highland, NY 12528 in Ulster County, New York
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