The Grand Rehabilitation And Nursing At River Valley in Poughkeepsie, NY
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140 Main Street, Poughkeepsie, NY 12601
For more information about senior living options: (844) 490-3973
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The rehab team did an excellent job with getting her better. Talya, the concierge, brightened her day with a smile. Alexis, the concierge, is amazing and consistently goes above and beyond for residents. The Grand's physical therapy and rehab are among the best in the area. The recreation and activities departments provide engaging programs that keep residents happy and active. The staff are caring, professional, and treat residents like family.
The administration doesn't answer phone calls; the nurses are rude and don't know what they're doing; the case manager acts like residents have no voice. The facility is described as incompetent, neglectful, disgraceful, filthy, with food described as garbage and charges for services not provided. Residents were not offered showers for weeks, and the food was inedible, with one patient losing a substantial amount of weight. It's called a dump where staff don't care, and in one case the police were called to force a resident to stay. The place is severely understaffed, with minimal wages and advertised services that don't exist. Reviewers say the facility should not be trusted with loved ones and that it needs to be shut down. There was a failure to provide proper communication for a Deaf patient (no interpreter; a dry erase board offered) and days of radio silence from staff. Rooms are terrible, staff is uncaring, and the food is terrible; some therapy is minimal. The facility looks like a hospital; housekeeping is horrible; items like clothing and Ensure are lost or spilled and not returned. Call bells and front desk calls are rarely answered; medications can be hours late and patients wait long for care. Personal belongings have been stolen; some staff are hostile, and nutrition/administrative practices are criticized. COVID lockdowns were imposed without informing families, leading to isolation and poor communication. A reviewer attributes a relative's death to overmedication and neglect, noting a lack of sympathy or timely communication.This community is best suited for seniors who require focused rehabilitation and who can tolerate a highly variable staffing picture. For families prioritizing intense physical therapy and a team that can push toward discharge, The Grand River Valley delivers notable strengths. It is less appropriate for those seeking steady, hands-on daily nursing care over the long term, or for residents with dementia or high needs for consistent, predictable attention. In those cases, consider facilities with a more stable, always-on bedside staffing model and a stronger track record of uninterrupted daily care.
On the upside, the rehabilitation program stands out. Multiple reviewers stress that physical therapy and occupational therapy are the strongest assets, with therapists who are knowledgeable, motivated, and effective at getting people back on their feet. The same praise extends to the therapy team's coordination with nursing and social work, producing tangible progress toward independence for many rehab patients. For residents who arrive focused on regaining function, the rehab experience can be deeply impactful, and some units report consistently strong therapy performance that earns genuine gratitude from families.
Complementing the PT/OT is a robust concierge and activities ecosystem. A single staff member - Alexis - recurs in many accounts as an exemplar of compassionate, responsive service who makes families feel heard and residents feel supported. The recreation department's programming is repeatedly described as engaging, with activities designed to keep residents connected, entertained, and mentally engaged. When a resident's mood flags, the ability to rely on a friendly, attentive concierge and a lively activity calendar can meaningfully improve daily experience and overall satisfaction, even amid other service gaps.
Yet, the cons are persistent and opinion-diverse enough to demand careful weighing. Understaffing shows up in multiple ways: call bells often go unanswered, day-to-day care can feel rushed, and some floors report frequent turnover that disrupts continuity. Food quality is commonly criticized, with several reviewers labeling meals as unappealing or inconsistent with posted menus. Communication gaps - between front desk, nursing stations, and families - are a recurring theme, making it hard for loved ones to stay informed about care plans, changes, or even basic updates. Safety concerns surface in stories ranging from delayed response to falls to accusations of neglect, underscoring that reliability hinges on which shift and which unit one lands on.
These contrasts matter for decision-making: the same facility that can propel a rehab patient toward discharge may also expose a long-term resident to intermittent lapses in basic care, inconsistent meals, and uneven staffing. For families with a strong advocate who can monitor daily care, escalate issues, and press for timely med administration and wound care, The Grand River Valley can be navigated in a way that maximizes rehab gains while mitigating some day-to-day risks. For others, especially those who need steady, predictable, and compassionate long-term care across all shifts, alternatives with more uniformly staffed environments and consistently reliable daily routines are worth exploring.
In practical terms, potential residents and their families should approach with a strategy. First, tour specific floors and observe staffing patterns during peak and off hours, then request to meet the floor nurse manager and the PT/OT lead to gauge consistency and communication style. Second, insist on seeing recent wound-care and med-administration protocols, and ask to review call-bell response times and patient-room hygiene practices with a front-line supervisor. Third, probe meals and nutrition - confirm whether dietary accommodations are honored and whether Ensure or protein supplements are reliably provided when needed. Finally, weigh the rehab potential against long-term care needs: if independence restoration is the goal and advocacy is possible, this facility can deliver; if ongoing, high-quality nursing care with unwavering reliability is non-negotiable, alternatives may be the safer bet.
Ultimately, The Grand Rehabilitation And Nursing At River Valley represents a bifurcated choice: exceptional rehabilitation and a capable, caring concierge and activities team on one hand, and inconsistent daily care, communication chokepoints, and quality-control questions on the other. For families whose primary aim is rapid functional recovery and home discharge, with a proactive approach to problem-solving, it is a strong option worth pursuing. For those prioritizing consistent, compassionate long-term care across all shifts, or for dementia care where safety and steady staffing are non-negotiable, alternatives should be seriously considered. The decision hinges on the severity and duration of the resident's needs, and on the family's ability to partner closely with the facility to ensure every day meets basic standards of care.
190 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Stewart (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to The Grand Rehabilitation and Nursing at River Valley, a premier assisted living community located in the heart of Poughkeepsie, NY. Our facility combines comfort, convenience, and compassionate care to create an enriching environment for our residents.
At The Grand, we understand the importance of having access to a variety of amenities that enhance daily living. Residents can indulge in our beauty salon for pampering sessions or enjoy entertainment options like cable/satellite TV and our fully furnished gaming room. For those who love the outdoors, our beautiful gardens and outdoor spaces provide a serene setting for relaxation and fresh air. Additionally, our community features a computer center and a small library for quiet reading or leisurely activities.
Dining is made enjoyable with restaurant-style service that caters to special dietary restrictions. Residents can savor delicious meals prepared by our dedicated kitchen staff in our inviting dining room. Meal preparation and assistance are provided to ensure every resident receives nourishing meals tailored to their needs.
We prioritize the well-being of our residents through comprehensive care services available 24/7, including medication management, assistance with daily activities such as bathing and dressing, as well as dedicated programs focusing on mental wellness. Our wellness center offers programs promoting physical activity; residents can participate in fitness programs designed for all ability levels or enjoy planned day trips that foster social connections.
Our proactive approach also includes concierge services which help coordinate transportation arrangements?ensuring that medical appointments or leisure outings are easily accessible. With local cafes, parks, pharmacies, restaurants, places of worship, theaters, physicians, and hospitals nearby, residents have everything they need within reach.
At The Grand Rehabilitation and Nursing at River Valley, we strive to provide not just a place to live but a vibrant community where residents can thrive with dignity and respect while receiving personalized care tailored to their individual needs. Experience a fulfilling lifestyle surrounded by warmth and support?all within a safe and welcoming environment.
The Grand Rehabilitation And Nursing At River Valley is located at 140 Main Street, Poughkeepsie, NY 12601 in Dutchess County, New York
The Grand Rehabilitation And Nursing At River Valley on seniors.fyi includes 10 photos including images showing interior, building, lobby, healthcare, architecture, urban, lighting, home interior, and more.
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