The Grand Rehabilitation And Nursing At River Valley in Poughkeepsie, NY

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  • Interior

    The welcoming lobby of The Grand at River Valley, featuring contemporary design and cozy seating.

  • Building

    A brick residential building lit up during the evening.

  • Architecture

    A beautifully designed hotel exterior as the sun sets, casting a warm glow.

  • Windows

    A modern brick residential building with multiple windows and a welcoming entrance.

  • Dining

    A stylish modern kitchen and dining area featuring sleek black cabinetry, stainless steel appliances, and a meticulously set dining table.

  • Lighting

    A welcoming hotel reception area with a modern design and friendly staff.

  • Hallway

    A well-lit hallway adorned with various art pieces and wooden flooring, showcasing a blend of elegance and creativity.

  • Exercise Equipment

    A modern gym setup featuring various exercise machines designed for strength training and cardio workouts.

  • Healthcare

    A healthcare professional assists a patient in a rehabilitation facility, showcasing a supportive environment equipped for recovery.

The Grand Rehabilitation And Nursing At River Valley in Poughkeepsie, NY

The Grand Rehabilitation And Nursing At River Valley is a nursing home community in Poughkeepsie, NY.

Information last verified:

140 Main Street, Poughkeepsie, NY 12601

For more information about senior living options: (866) 208-4318

3 from 105 reviews
5 stars
47
4 stars
4
3 stars
3
2 stars
4
1 stars
47

Overall Review of The Grand Rehabilitation And Nursing At River Valley

differentiator 18 reviews mention this

Concierge and customer service stand out

Residents repeatedly highlight the concierge and customer service experience as a bright spot.

Many reviews mention a concierge who helps residents day to day and makes the stay feel more supportive, with several specifically calling out Alexis and describing frequent responsiveness. A few residents also credit concierge support during community events, admissions, and follow-through on personal needs. While some other reviews are highly critical of communication and staffing, the positive experiences around concierge support come up often enough to be a consistent theme.

common 14 reviews mention this

Physical therapy gets high praise

Rehabilitation and therapy are the most consistently praised clinical services in reviews.

A large portion of positive feedback focuses on physical therapy and occupational therapy, with residents describing therapists as knowledgeable and helpful in getting them back on their feet. Several reviews also describe smooth rehabilitation experiences and quick progress during short stays. At the same time, some negative reviews complain that therapy sessions are limited or that rehab staffing doesn’t push patients the way they expected, so experiences vary by unit and timeframe.

caveat 26 reviews mention this

Call bells and staffing raise concerns

Residents and families describe delays and missed responses when help is needed.

Many critical reviews point to understaffing and slow response times, including delayed call-bell attention and difficulties getting nurses or supervisors to follow through. Some families describe residents left waiting to be toileted, showered, or repositioned, with complaints that communication by phone and return calls can be unreliable. Even some reviews that are otherwise mixed describe parts of the schedule—such as evenings or specific shifts—where care felt more dependable.

caveat 30 reviews mention this

Food quality is a mixed experience

Food quality is a recurring issue, ranging from complaints about meals to occasional praise.

Food comes up repeatedly, with many reviews describing meals as inedible, repetitive, cold, or not matching what was posted on menus. Several families also describe trouble following specific dietary needs and mention specific meal errors. However, a smaller group of residents do report better experiences, including reviews that say the food was excellent or improved at times.

caveat 12 reviews mention this

Cleanliness is praised but questioned

Reviews describe inconsistent cleanliness across rooms and common areas.

Some residents and families praise the facility for being clean and tidy, including comments that rooms and the building overall were well kept. Other reviews directly contradict that, describing dirty rooms, stained areas that weren’t cleaned, and housekeeping issues that persisted. The split pattern suggests cleanliness may vary depending on where and when someone stayed.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 190 resident community capacity 190 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Stewart (16 miles away) Stewart (16 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Cafes

  • The Poughkeepsie Grind (0.1 miles)
  • Crafted Kup (1.9 miles)
  • Panera Bread (5.5 miles)

Restaurants

  • Zeus Brewing Company (0.1 miles)
  • Schatzis Pub (0.1 miles)
  • Mahoney's Irish Pub & Steakhouse (0.3 miles)
  • Shadows on the Hudson (0.6 miles)
  • Palace Diner (0.8 miles)
  • Applebee's (1.4 miles)
  • Wendy’s (1.6 miles)

Physicians

  • Facial Plastic Reconstructive & Laser Surgery (0.4 miles)
  • Mount Kisco Medical Group (0.6 miles)
  • Steven B Jacobs MD (0.6 miles)
  • DRA Imaging (0.7 miles)
  • Premier Medical Group (0.7 miles)
  • Hudson Valley Urology PC (0.7 miles)
  • Nesheiwhat Medical Practice (0.7 miles)

Parks

  • Walkway Over the Hudson State Historic Park (0.6 miles)
  • Greenvale Park (3.7 miles)
  • Cluett Schantz Memorial Park (3.9 miles)
  • Macghee Park (5.4 miles)
  • Bowdoin Park (7.1 miles)

Hospitals

  • Saint Francis Hospital and Health Centers (0.6 miles)
  • Pitel Mark L Pc Dentist (0.7 miles)
  • Pre-Surgical Registration (0.8 miles)
  • St Francis Hospital (1 miles)
  • Saint Francis Hospital (1.1 miles)
  • Dr Bromley at Premier Podiatry of Hudson Valley (2.1 miles)
  • Saint Francis Hospital (2.4 miles)

Pharmacies

  • Rite Aid (0.9 miles)
  • Rite Aid (1.4 miles)
  • Rite Aid (1.7 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (2.8 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.2 miles)

Places of Worship

  • Poughkeepsie United Methodist Church (3.2 miles)

Theaters

  • Roosevelt Cinemas (4.4 miles)
  • Regal Galleria Mall (5.5 miles)

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