Wingate Of Ulster

Save

  • Interior

    A cozy dining area featuring a round table and two chairs, with shelves and a television in the background.

  • Living Room

    Cozy living room with green upholstered furniture and built-in shelves.

  • Building

    The entrance of a brick hospital building with a circular driveway and landscaped plants.

  • Landscaping

    A roadside sign set against a backdrop of green grass and a bright blue sky.

  • Exterior

    The entrance of a healthcare facility with a modern brick design.

  • Exercise Equipment

    A physical therapy room equipped with parallel bars and exercise machinery for rehabilitation.

Wingate Of Ulster

One Wingate Way, Highland, NY 12528

For more information about senior living options: (844) 490-3973

3 from 12 reviews
5 stars
5
4 stars
1
3 stars
0
2 stars
1
1 stars
5

Skilled Nursing Facility

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


Request a tour at Wingate Of Ulster

    Overall Review of Wingate Of Ulster

    Pros

    • pro The nurses, doctors, and therapists at Wingate at Ulster are outstanding, attentive, caring, and compassionate in their care.
    • pro The entire Wingate at Ulster facility is clean, bright, and welcoming.
    • pro The staff are very nice and provide a pleasant rehab experience.
    • pro The staff are attentive and involved, with some going beyond what is necessary to meet residents' needs.
    • pro The food at Wingate is very good.
    • pro Families feel good about the care environment and are grateful for the staff.

    Cons

    • pro The staff did not care for him, leaving him disheveled and unable to speak or walk.
    • pro Nurses at the desk were chatting away and not paying attention to residents, showing a lack of care.
    • pro Beds lacked safety rails, leading to a fall that required hospitalization.
    • pro The reviewer described Wingate as negligent and suggested it should be shut down.
    • pro The loved one returned home with serious issues (dislocated hip, broken tooth, oral thrush, significant weight loss, and reduced mobility and speech).
    • pro There were excessive charges with only one in-network doctor available, and the reviewer advised not to go there.
    • pro The facility was criticized as dark and unwelcoming, with complaints about the sign-in process and staff responsiveness.

    Review

    There is a thread running through these accounts of Wingate facilities that feels almost like two different stories told by families who watched the same brand drift in opposite directions. For some, Wingate was once a place that felt like a real lifeline - caring staff, attentive therapists, and a sense that the people there were looked after with genuine concern. For others, what followed was a long, disheartening decline that left families worried, frustrated, and sometimes frightened by what their loved ones endured or didn't endure while in care.

    One recurring memory is of Wingate as a place that used to feel different - almost like a community of people who took ownership of their patients' well?being. In those recollections, staff and caregivers were more than workers; they were people who treated residents with consistent compassion. The nostalgia isn't just about cleanliness or routine; it's about a sense that the facility had a culture of care. Yet that positive memory sits uneasily next to more recent, sharper criticisms, suggesting a substantial shift over time that has left some families searching for alternatives and warning others away.

    Several accounts focus on a particular Wingate location in Highland, now referred to by some as Taconic. One long, painful narrative describes a family member who had recently had a stroke and was admitted to this facility. He sat in a wheelchair for long stretches, seemingly unattended, while the nursing staff at the desk chatted among themselves and did not appear engaged with the care of their residents. The patient's safety rails were not installed, and he later fell from the bed, suffering a head injury that sent him back to the hospital. After that incident, he was moved to Lutheran Nursing Home in LaGrange, where he reportedly received much more attentive care - therapies, speech efforts, and daily progress that his family believed was missing at Wingate. The contrast is stark: a move from a place where he wasn't helped to a place where he could speak again and regain some mobility. The Lutheran experience is framed as a clear counterexample to what happened in Highland, where staff was described as disconnected and where safety and dignity for the elderly residents seemed compromised.

    There's also a sense of a particular frontline feeling at the Highland/Taconic entrance that turns some reviews sharply negative. One reviewer specifically points to a front desk experience - a "cute little lady" at sign-in - whose presence contributed to a sense that the building's interior was not just unwelcoming but possibly unsafe. The environment is described as dark and dreary, with a sense that the facility's leadership and day-to-day operation didn't meet expectations for patient safety or staff engagement. In that telling, the problem isn't just about individual missteps; it's about a culture where patient safety rails aren't consistently prioritized and where the perception of neglect colors the entire experience. For this reviewer, the response from Wingate's leadership or staff felt insufficient, and the overall impression was severe enough to question the value of staying at that facility.

    Several reviewers amplified their concerns with vivid accusations of negligence. One account - strongly worded and unapologetic - claims that the facility caused the decline of a loved one: "Total and complete negligence? If he stayed longer, he would not be here with us." That narrative talks about dislocations, weight loss, oral thrush, and an inability to walk or speak - problems that the writer assigns directly to the level of care received. The critique escalates to a call for shutdown, with the insistence that families should avoid sending loved ones there and seek care elsewhere. It's a stark illustration of the fear and anger that can accompany a serious deterioration experienced under someone's care, especially when the family believes the staff failed to recognize escalating needs or to intervene effectively in a timely manner.

    Not all voices in these reviews share the same conclusion about Wingate, though. There are positive reminders that some patients did experience meaningful rehabilitation and compassionate care in different Wingate locations. One person who spent nearly two weeks in short-term rehab described the staff as attentive and involved, with staff members going "well beyond what was necessary" to address his needs. He also praised the quality of the food, which may seem small in the grand scheme, but is often a meaningful marker of a healing environment. Another review from 2017 speaks warmly of staff who supported a recovery after a serious auto accident; the writer notes that several team members went above and beyond, creating a sense of gratitude for having received care that helped him recover physically and emotionally. These experiences show that, at times, Wingate could still deliver the kind of supportive, person-centered care that families expect from a rehabilitation setting.

    There are also distinctly positive notes about Wingate in other locations, offering a more hopeful portrait. A family member with a parent at Wingate at Ulster writes that all the nurses, doctors, and therapists are outstanding - attentive, caring, and compassionate in their approach, with a clean, bright, welcoming facility environment. That account emphasizes continuity of care, clear communication, and a sense that the broader team is aligned in prioritizing the well-being of the resident, not just completing daily tasks. It's a stark contrast to the Highland experience described by others, reinforcing that the quality of care can vary significantly from one Wingate site to another.

    Taken together, these reviews paint a landscape of mixed outcomes and highly location-dependent experiences. They reflect a brand that can still deliver genuine comfort, progress, and professionalism in some settings, while in other locations the care gaps, safety concerns, and perceived indifference have left families feeling betrayed and frightened for their loved ones. The common thread is a plea for transparency, accountability, and consistent, high-quality care across all Wingate facilities. For some families, Wingate remains a hopeful option - one with the potential to restore ability, communication, and dignity. For others, particularly those with loved ones in certain locations, the experiences have underscored the need to look elsewhere and to advocate aggressively for safer, more compassionate care. The memories of what Wingate used to be - when care felt personal and dependable - live on, even as the current reality in some places continues to provoke alarm and strong warnings to prospective families.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Stewart (15 miles away) Stewart (15 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Wingate Of Ulster in Highland, NY is an assisted living community that offers a wide range of amenities and care services for seniors. Residents can enjoy the convenience of on-site beauty salon services, cable or satellite TV in their fully furnished apartments, and access to community-operated transportation for shopping or appointments.

    The community also boasts a computer center and Wi-Fi/high-speed internet, allowing residents to stay connected with loved ones or pursue their interests online. The dining room offers restaurant-style meals with special dietary restrictions taken into consideration, and there is also a kitchenette available for those who prefer to prepare their own meals.

    Wingate Of Ulster provides various recreational options as well, including a fitness room, gaming room, small library, and outdoor space for residents to relax and enjoy nature. Scheduled daily activities are available, as well as resident-run activities and planned day trips for added social engagement.

    At Wingate Of Ulster, residents benefit from 24-hour call systems and supervision for their safety and peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. The dedicated staff also provides medication management and supports residents with diabetes diets or other special dietary restrictions.

    The surrounding area offers plenty of conveniences with nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals within easy reach. With its comprehensive amenities and care services, Wingate Of Ulster ensures that seniors can live comfortably while receiving the assistance they need in a supportive community environment.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.2 miles)
    • Rite Aid (2.2 miles)
    • Rite Aid (3 miles)
    • Rite Aid (3 miles)
    • CVS Pharmacy (3.3 miles)
    • CVS Pharmacy (4.5 miles)
    • Walgreens (4.9 miles)

    Restaurants

    • Shadows on the Hudson (1.4 miles)
    • Mahoney's Irish Pub & Steakhouse (1.5 miles)
    • Zeus Brewing Company (1.8 miles)
    • Schatzis Pub (1.9 miles)
    • Palace Diner (2.2 miles)
    • Applebee's (2.6 miles)
    • Jersey Mike's (2.9 miles)

    Physicians

    • Robert Ortiz, MD (1.4 miles)
    • Facial Plastic Reconstructive & Laser Surgery (1.6 miles)
    • Mount Kisco Medical Group (1.6 miles)
    • Steven B Jacobs MD (1.6 miles)
    • Premier Medical Group (1.6 miles)
    • Hudson Valley Urology PC (1.6 miles)
    • DRA Imaging (1.6 miles)

    Hospitals

    • Pre-Surgical Registration (1.6 miles)
    • Saint Francis Hospital and Health Centers (2.4 miles)
    • Pitel Mark L Pc Dentist (2.4 miles)
    • St Francis Hospital (2.4 miles)
    • Saint Francis Hospital (2.5 miles)
    • Saint Francis Hospital (2.7 miles)
    • Dr Bromley at Premier Podiatry of Hudson Valley (3.7 miles)

    Cafes

    • The Poughkeepsie Grind (1.7 miles)
    • Crafted Kup (3.4 miles)
    • Panera Bread (5.6 miles)

    Parks

    • Walkway Over the Hudson State Historic Park (2.2 miles)
    • Cluett Schantz Memorial Park (3.2 miles)
    • Greenvale Park (4.9 miles)
    • Macghee Park (6.3 miles)
    • Bowdoin Park (6.8 miles)
    • Wallkill Valley Rail Trail (7.1 miles)

    Places of Worship

    • Poughkeepsie United Methodist Church (4.5 miles)

    Theaters

    • Roosevelt Cinemas (5.1 miles)
    • Regal Galleria Mall (5.6 miles)

    Transportation

    • New Paltz Trailways Bus Terminal (6.8 miles)

    Frequently Asked Questions

    Where is Wingate Of Ulster?
    What photos are available for Wingate Of Ulster in Highland, New York?

    Nearby Communities

    Skilled Nursing Facility in Nearby Cities

    Related Resources

    • how to pay for nursing home care with social securityFinancing Long-Term Nursing Home Care Through Social Security: A Thorough Exploration

      The article explores the complexities of using Social Security to finance long-term nursing home care in the U.S., detailing eligibility requirements and misconceptions, while emphasizing that these benefits often do not cover full costs and highlighting the need for strategic financial planning and professional guidance.

    • pneumonia in elderlyEssential Knowledge on Pneumonia in Older Adults

      Pneumonia significantly affects older adults due to weakened immune systems and atypical symptoms that complicate diagnosis, necessitating early detection and tailored treatment. Risk factors include chronic diseases and cognitive impairments, with preventive measures like vaccinations and healthy lifestyles being crucial for reducing risk.

    • palliative care at homeExploring Palliative Care in the Home: A Comprehensive Overview

      Palliative care enhances the quality of life for seriously ill patients by providing comprehensive support at home through a multidisciplinary team, addressing various needs and prioritizing comfort over curative treatments. While it offers personalized care and involves family in decision-making, challenges like caregiver stress and logistical issues persist, with growing demand prompting advancements in technology and healthcare policies to improve access.


    Get Pricing Ask A Question Schedule A Tour Contact Senior Advisor