Wingate Of Ulster in Highland, NY

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  • Interior

    Cozy living room with green upholstered furniture and built-in shelves.

  • Decor

    A cozy dining area featuring a round table and two chairs, with shelves and a television in the background.

  • Building

    The entrance of a brick hospital building with a circular driveway and landscaped plants.

  • Landscaping

    A roadside sign set against a backdrop of green grass and a bright blue sky.

  • Exterior

    The entrance of a healthcare facility with a modern brick design.

  • Exercise Equipment

    A physical therapy room equipped with parallel bars and exercise machinery for rehabilitation.

Wingate Of Ulster in Highland, NY

Information last verified:

One Wingate Way, Highland, NY 12528

For more information about senior living options: (844) 490-3973

3 from 12 reviews
5 stars
5
4 stars
1
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0
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1
1 stars
5

Overall Review of Wingate Of Ulster

Pros

  • pro The staff were attentive, caring, and compassionate in their care.
  • pro They helped him regain speech and supported daily physical therapy, helping him move better.
  • pro The nurses and therapists at Lutheran were outstanding and caring.
  • pro The entire facility is clean, bright, and welcoming.
  • pro Some staff went above and beyond in addressing residents' needs.
  • pro The meals were very good during the stay.
  • pro The staff were very nice and created a pleasant environment.

Cons

  • pro The staff didn’t care for him, leaving him disheveled and unable to speak or walk.
  • pro The nurses were chatting at the desk instead of helping residents, showing a lack of care.
  • pro Safety rails were not provided on beds, leading to a resident’s fall and head injury.
  • pro The facility is described as negligent, with severe declines like weight loss, oral thrush, a dislocated hip, and a broken tooth after their stay.
  • pro There are calls to shut the facility down permanently and warnings to avoid sending loved ones there.
  • pro Wingate was rated poorly (two stars) compared to Lutheran, suggesting inferior care.
  • pro One reviewer called the final month a nightmare for their uncle.

Review

Wingate of Ulster is best suited for families seeking short-term, hands-on rehabilitation in a clean, bright setting where attentive caregivers can spur tangible progress and provide daily interaction. The facility appears to shine for residents who require daily therapy and a personable staff that can stay involved in recovery. It may also serve as a reasonable fit for families who want a facility that feels welcoming on first impressions and where food and general atmosphere have been praised by some residents and relatives. Those who prioritize robust, consistent safety practices and long-term stability, however, should scrutinize Wingate closely before committing.

What makes Wingate appealing to some families are the positives that consistently surface in reviews: caring nurses, doctors, and therapists who engage with residents and push for daily improvement; a sense that staff can be compassionate and present when goals are clear; and reports of a clean, bright environment that feels welcoming. Several former residents credit attentive rehab teams with meaningful gains, and a number of family members express relief that their loved ones received personal attention during recovery. In short, for a controlled, recovery-focused stay, the strengths of Wingate’s clinical team and atmosphere can matter a great deal.

Still, the strongest concerns surrounding Wingate are hard to ignore and must weigh heavily in any decision. Multiple accounts describe neglectful or neglect-tinged episodes, with patients left in unsafe situations such as beds lacking proper rails, or staff appearing disengaged and distracted from essential caregiving tasks. There are poignant stories of decline after hospitalization, disorientation, immobility, and a need for additional hospital care, which some families attribute to inadequate supervision and delayed response. The contrast with a facility that emphasizes therapy and day-to-day progress is stark, and the fear that a resident could deteriorate before meaningful intervention is a real risk for long-term residents.

These conflicting impressions, strong rehab potential on one hand and serious safety and consistency concerns on the other, shape how the pros offset the cons. For families prioritizing immediate, protocol-driven rehabilitation and a warm, engaging staff, Wingate’s advantages can feel decisive. When the care plan is clear, therapists are proactive, and relatives can participate in daily progress, the positives can translate into real mobility gains and improved communication. Yet the negatives tend to undermine confidence for ongoing guardianship: episodic neglect, safety lapses, and reports of erratic quality across shifts create a volatile baseline that makes sustained residence risky for a resident who cannot independently advocate for himself or herself.

Given the mixed track record, prospective residents or their families should approach Wingate with a rigorous due-diligence mindset. Start with a focused tour centered on safety: are bed rails consistently in place? How quickly do staff respond to alarms or calls for help? Request current occupancy, staffing ratios, and an up-to-date review of any safety incidents. Probe the rehab program: which therapists are assigned, what goals are documented, and how progress is measured and communicated to family members? Inquire about physician coverage, costs, and what is and isn’t in-network to avoid surprise charges. Above all, speak with current residents and their families about daily experiences, responsiveness, and whether care plans are followed consistently.

In the end, Wingate of Ulster presents a pragmatic, mixed option. It can deliver meaningful rehab benefits and a caring, clean environment that families can feel comfortable about, when the care team is aligned, responsive, and stable. However, the persistent reports of neglect-like behavior, safety lapses, and inconsistent quality create a caution flag for long-term placement or for residents who depend on relentless, high-level supervision. Alternatives, such as Lutheran Nursing Home in nearby LaGrange, where some families report stronger clinical outcomes after transitions, or other well-established facilities with demonstrated consistency, should be seriously considered if safety and steady, predictable care are non-negotiable. Wingate may fit the right short-term, recovery-focused scenario, but without careful due diligence and ongoing oversight, the risk of a negative trajectory is simply too high for anyone needing reliable, long-term support.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Stewart (15 miles away) Stewart (15 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Wingate Of Ulster in Highland, NY is an assisted living community that offers a wide range of amenities and care services for seniors. Residents can enjoy the convenience of on-site beauty salon services, cable or satellite TV in their fully furnished apartments, and access to community-operated transportation for shopping or appointments.

The community also boasts a computer center and Wi-Fi/high-speed internet, allowing residents to stay connected with loved ones or pursue their interests online. The dining room offers restaurant-style meals with special dietary restrictions taken into consideration, and there is also a kitchenette available for those who prefer to prepare their own meals.

Wingate Of Ulster provides various recreational options as well, including a fitness room, gaming room, small library, and outdoor space for residents to relax and enjoy nature. Scheduled daily activities are available, as well as resident-run activities and planned day trips for added social engagement.

At Wingate Of Ulster, residents benefit from 24-hour call systems and supervision for their safety and peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. The dedicated staff also provides medication management and supports residents with diabetes diets or other special dietary restrictions.

The surrounding area offers plenty of conveniences with nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals within easy reach. With its comprehensive amenities and care services, Wingate Of Ulster ensures that seniors can live comfortably while receiving the assistance they need in a supportive community environment.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.2 miles)
  • Rite Aid (2.2 miles)
  • Rite Aid (3 miles)
  • Rite Aid (3 miles)
  • CVS Pharmacy (3.3 miles)
  • CVS Pharmacy (4.5 miles)
  • Walgreens (4.9 miles)

Restaurants

  • Shadows on the Hudson (1.4 miles)
  • Mahoney's Irish Pub & Steakhouse (1.5 miles)
  • Zeus Brewing Company (1.8 miles)
  • Schatzis Pub (1.9 miles)
  • Palace Diner (2.2 miles)
  • Applebee's (2.6 miles)
  • Jersey Mike's (2.9 miles)

Physicians

  • Robert Ortiz, MD (1.4 miles)
  • Facial Plastic Reconstructive & Laser Surgery (1.6 miles)
  • Mount Kisco Medical Group (1.6 miles)
  • Steven B Jacobs MD (1.6 miles)
  • Premier Medical Group (1.6 miles)
  • Hudson Valley Urology PC (1.6 miles)
  • DRA Imaging (1.6 miles)

Hospitals

  • Pre-Surgical Registration (1.6 miles)
  • Saint Francis Hospital and Health Centers (2.4 miles)
  • Pitel Mark L Pc Dentist (2.4 miles)
  • St Francis Hospital (2.4 miles)
  • Saint Francis Hospital (2.5 miles)
  • Saint Francis Hospital (2.7 miles)
  • Dr Bromley at Premier Podiatry of Hudson Valley (3.7 miles)

Cafes

  • The Poughkeepsie Grind (1.7 miles)
  • Crafted Kup (3.4 miles)
  • Panera Bread (5.6 miles)

Parks

  • Walkway Over the Hudson State Historic Park (2.2 miles)
  • Cluett Schantz Memorial Park (3.2 miles)
  • Greenvale Park (4.9 miles)
  • Macghee Park (6.3 miles)
  • Bowdoin Park (6.8 miles)
  • Wallkill Valley Rail Trail (7.1 miles)

Places of Worship

  • Poughkeepsie United Methodist Church (4.5 miles)

Theaters

  • Roosevelt Cinemas (5.1 miles)
  • Regal Galleria Mall (5.6 miles)

Transportation

  • New Paltz Trailways Bus Terminal (6.8 miles)

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