Hudson Valley Rehabilitation & Extended Care Center in Highland, NY

Information last verified:

260 Vineyard Avenue, Rt 44/55, Highland, NY 12528

For more information about senior living options: (844) 490-3973

2 from 32 reviews
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Overall Review of Hudson Valley Rehabilitation & Extended Care Center

Pros

  • pro The staff on 1 East were amazing.
  • pro Admissions, administration, and finance were amazing.
  • pro The assistant went above and beyond to ensure the family felt comfortable, including giving a tour and sending a handwritten condolence card.
  • pro The staff were attentive, kind, helpful, and informative, and they became like family.
  • pro The CNA took good care of the resident, and the staff kept him clean, helped him eat, and escorted him to his appointments.
  • pro The director has a great crew.
  • pro The facility is described as a very good extended-care center by a resident who felt well cared for.

Cons

  • pro The staff are nasty and unresponsive, with a patient having to wait 45 minutes for a nurse after saying they couldn’t breathe.
  • pro The social worker assigned was awful, and the director was repeatedly unavailable and unapproachable.
  • pro The facility is outdated and unsanitary, with stained carpets and old, dirty furniture.
  • pro There are no phones in the rooms, making it difficult for families to connect with loved ones.
  • pro The place is a joke and should be shut down; nurses are blamed for residents’ basic needs being neglected and for restricting their freedom.
  • pro Residents are not cared for properly; some are left on the floor crying with no help and alarms go unanswered.
  • pro The staff are unprofessional, rude, and management is often unavailable to address concerns.
  • pro The building is dirty, described as slum-like in disrepair with poor upkeep.
  • pro Families report being charged high fees despite poor care and lack of accountability.
  • pro Many reviews urge others not to leave loved ones there and call for intervention or shutdown.

Review

Hudson Valley Rehabilitation & Extended Care Center in Highland is best suited for families pursuing a short-term rehabilitation stint where a strong, hands-on advocate can supervise care and push for timely, responsive service. The standout on paper and in several on-site anecdotes is the front-line care on some units, particularly 1 East, where nurses and aides can be attentive, compassionate, and reasonably capable when managed well. Admissions, administration, and some social-work staff have shown competence, and a few reviews describe a supportive atmosphere where staff go the extra mile for families. For a family that can visit regularly, stay engaged, and demand accountability, HVREC can deliver meaningful recovery support during a finite stay.

Nonetheless, this is not a facility to place a loved one if reliable daily operations and a consistently clean, safe environment are nonnegotiable. The reviews paint a stark contrast between pockets of good care and systemic shortcomings: chronic understaffing, slow or blocked communications, and a pattern of unsatisfactory maintenance and housekeeping. The building itself is described by many as outdated, with reports of dirty common areas, stained furnishings, and general neglect. When administration appears unreachable, and when social workers are inconsistent or unresponsive, the risk profile for long-term placement spikes. For families needing steady, transparent oversight over a prolonged period, alternatives should be seriously considered.

A careful weighing of pros and cons shows why some families tolerate HVREC and others flee. The strongest positives, hands-on care on the most active nursing units, admissions and administrative staff that function well, and occasional staff who exemplify bedside compassion, demonstrate that competent care can occur in the right hands and at the right moment. Positive experiences also include personal touches from dedicated team members who help with logistics, paperwork, and even post-hospital transitions. However, these bright spots do not erase persistent failures: unanswered or mismanaged communications, inaccessible leadership, disorganized case management, and actual safety concerns (bed linens not changed, oxygen mishaps, alarms ignored, and even severe infections) undermine trust. The inconsistency is not tolerable for long-term residents or for families relying on predictable care.

In practical terms, HVREC can work if a family remains hyper-vigilant and actively intervenes. The most actionable takeaway is to press for unit-level visibility: insist on meeting the charge nurse and the unit manager, request direct contact numbers for the administrator and the case manager, and establish a clear line of escalation for urgent needs. Before admitting, demand a written, person-centered care plan with specific goals, medical orders, and daily routines that are reviewed with both the family and the resident. Validate housekeeping and infection-control practices by requesting a recent housekeeping schedule, a tour of the kitchen and laundry areas, and a commitment to daily room cleaning. Confirm the availability of essential communication tools, phones in rooms (or guaranteed bedside access for calls with family), and obtain a defined policy on family visitation, updates, and incident reporting. Finally, consider a short trial period with a formal review at 30 days to reassess whether the level of care and responsiveness meet the family’s expectations.

The decision hinges on risk tolerance and the degree of needed oversight. If a loved one requires reliable, ongoing medical coordination and consistently compassionate care without daily family intervention, HVREC presents too many red flags to be recommended without caveats. If a family has robust capacity to manage care, insist on concrete guarantees, and is prepared to substitute units or facilities if conditions falter, HVREC may be workable for a limited stint. The facility’s strengths lie in capable frontline caregivers on select units and the potential for meaningful recovery when governance and communication align. The decisive factor is whether risk appetite matches the reality of administrative gaps and environmental concerns that recur in a disturbing cadence.

Overall, Hudson Valley Rehabilitation & Extended Care Center is a high-variance option. It can deliver genuine, person-centered care in the hands of diligent staff, especially on the better-performing units, but it also carries significant safety, cleanliness, and communication risks that can overwhelm families without sustained oversight. For many families, the conclusion is clear: this community is not a reliable long-term home or a dependable choice for those with complex needs who cannot advocate daily. For a targeted, short-term recovery with a committed advocate on file, it might be considered, but only with explicit assurances, a tight care plan, and ongoing monitoring. In most scenarios, however, exploring alternatives with steadier administration, cleaner environments, and consistently accessible leadership will provide a safer, more predictable path to the desired outcome.

Features

Housing

  • 203 resident community capacity 203 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Stewart (15 miles away) Stewart (15 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Hudson Valley Rehabilitation & Extended Care Center in Highland, NY is an assisted living community that offers a wide range of amenities and care services for seniors.

Residents can enjoy the convenience of on-site beauty salon services and access to cable or satellite TV in their fully furnished private rooms. The community operated transportation allows residents to easily move around town, whether it's for shopping or doctor's appointments. The computer center provides access to technology, while the small library offers a cozy space for reading and relaxation.

For dining, residents can enjoy restaurant-style meals in the spacious dining room, with special dietary restrictions accommodated. Meal preparation and service are provided, ensuring that residents receive proper nutrition.

Activity options are plentiful at Hudson Valley Rehabilitation & Extended Care Center. Residents can stay active in the fitness room or engage in planned day trips and scheduled daily activities organized by the staff. There's also a gaming room where residents can indulge their competitive spirit.

The community is surrounded by beautiful outdoor spaces like gardens and parks, providing opportunities for fresh air and relaxation. Housekeeping services ensure cleanliness, while move-in coordination helps ease the transition for new residents.

Care services at this assisted living community include 24-hour supervision and a call system for immediate assistance when needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure residents take their medications properly.

Mental wellness programs focus on promoting emotional well-being among residents. Transportation arrangements are also made for non-medical purposes.

Hudson Valley Rehabilitation & Extended Care Center is located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals - making it easy for residents to access additional services and amenities outside of the community if needed.

Overall, this assisted living community offers a comfortable and supportive environment where seniors can receive personalized care while enjoying various amenities to enhance their quality of life.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.8 miles)
  • Rite Aid (2.7 miles)
  • Rite Aid (3.7 miles)
  • Rite Aid (3.7 miles)
  • CVS Pharmacy (4 miles)
  • CVS Pharmacy (5.2 miles)
  • Walgreens (5.5 miles)

Physicians

  • Robert Ortiz, MD (1.3 miles)
  • Facial Plastic Reconstructive & Laser Surgery (2.1 miles)
  • Mount Kisco Medical Group (2.3 miles)
  • Steven B Jacobs MD (2.3 miles)
  • Premier Medical Group (2.3 miles)
  • Hudson Valley Urology PC (2.3 miles)
  • DRA Imaging (2.3 miles)

Restaurants

  • Shadows on the Hudson (2.1 miles)
  • Mahoney's Irish Pub & Steakhouse (2.1 miles)
  • Zeus Brewing Company (2.4 miles)
  • Schatzis Pub (2.5 miles)
  • Palace Diner (2.7 miles)
  • Applebee's (2.9 miles)
  • Jersey Mike's (3.5 miles)

Cafes

  • The Poughkeepsie Grind (2.3 miles)
  • Crafted Kup (4.1 miles)
  • Panera Bread (6.2 miles)

Hospitals

  • Pre-Surgical Registration (2.3 miles)
  • Saint Francis Hospital (2.9 miles)
  • St Francis Hospital (2.9 miles)
  • Saint Francis Hospital and Health Centers (3 miles)
  • Pitel Mark L Pc Dentist (3 miles)
  • Saint Francis Hospital (3.4 miles)
  • Dr Bromley at Premier Podiatry of Hudson Valley (4.3 miles)

Parks

  • Walkway Over the Hudson State Historic Park (2.8 miles)
  • Cluett Schantz Memorial Park (3.5 miles)
  • Greenvale Park (5.6 miles)
  • Wallkill Valley Rail Trail (6.4 miles)
  • River To Ridge Trail (6.9 miles)
  • Macghee Park (7 miles)

Theaters

  • Roosevelt Cinemas (5.2 miles)
  • Regal Galleria Mall (6.1 miles)

Places of Worship

  • Poughkeepsie United Methodist Church (5.2 miles)

Transportation

  • New Paltz Trailways Bus Terminal (6.1 miles)

Frequently Asked Questions

Where is Hudson Valley Rehabilitation & Extended Care Center?

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