260 Vineyard Avenue, Rt 44/55, Highland, NY 12528
For more information about senior living options: (844) 490-3973
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Hudson Valley Rehabilitation & Extended Care Center in Highland is best suited for families navigating short-term post-acute rehab where the critical levers are admissions efficiency and dependable frontline care, not a pristine palace. The strongest components are the intake, admissions, and finance teams, plus frontline nurses on the first floor who consistently earn praise for competence and bedside care. In practice, these elements can move a resident toward discharge and back home when they click. The catch is that leadership and case management are uneven, and the care experience can vary dramatically from unit to unit, leaving families feeling stranded when questions arise.
Those who require steady, responsive social work and predictable communication should look elsewhere. Several reviews describe an assigned social worker and administrator who are often unavailable, forcing families to navigate discharge planning, appointments, and concerns largely on their own. The environment can feel neglected - outdated furnishings, stained carpeting, and rooms without telephones limit both dignity and a sense of connection to loved ones. For long-term residents who depend on consistent daily care, reliable call-bell response, and rigorous infection control, alternatives with steadier oversight are advisable.
On the upside, when the stars align, the staff can be extraordinary. The 1 East floor is repeatedly cited for compassionate nurses and aides; admissions and front-office staff are described as helpful, and a social worker's assistant is noted for going above and beyond. Some families report caregivers who keep residents clean, assist with meals, escort them to appointments, and keep families informed about progress. The facility's policy allowing visits with a beloved pet and a recreation staff member who is proactive are small but meaningful positives. These pockets of excellence demonstrate what the operation is capable of when leadership supports and retains strong frontline teams.
Yet the negative threads run deep and persistent across many accounts. Repeated complaints accuse the director and social work team of unavailability; phones go unanswered and messages go unreturned. Reviews describe unsanitary conditions, worn furniture, and a building that feels dilapidated rather than livable. There are alarming anecdotes of residents not being fed properly, call bells ignored, and essential services such as oxygen management mishandled. Some families report safety concerns and even incidents of tense or hostile staff behavior. Taken together, these patterns suggest that decisions about this facility should hinge on close, in-person verification rather than trust in the system.
For families investigating Hudson Valley, a disciplined due-diligence plan is essential. Tour thoroughly - inspect common areas, patient rooms, and the spaces where call bells and oxygen equipment are stored. Ask to meet the admissions director and the social-work lead, and insist on a written, actionable discharge or long-term plan. Probe responsiveness: what happens when a call is placed after hours? How quickly are messages returned? Examine housekeeping and sanitation routines, and request a clear explanation of daily care routines, meals, and assistance with feeding. Request to review the current care plan and daily schedule. If these benchmarks raise concerns, compare with other local centers with reputations for safety, cleanliness, and reliable administration.
In the end, Hudson Valley Rehabilitation & Extended Care Center presents a real trade-off. It can work for families who can maintain vigilance over care, value efficient admissions workflows, and connect with the most reliable frontline staff - especially for short-term rehab. For those requiring steady leadership, consistent social-work access, and a consistently clean, well-maintained environment, alternatives should be prioritized. The prudent path is to gather current, specific feedback during tours, verify staff responsiveness, and secure a clear, written plan before committing. When done correctly, a transition can be managed; when not, the risk to trust and safety is too significant to ignore.
The Hudson Valley Rehabilitation & Extended Care Center in Highland, NY is an assisted living community that offers a wide range of amenities and care services for seniors.
Residents can enjoy the convenience of on-site beauty salon services and access to cable or satellite TV in their fully furnished private rooms. The community operated transportation allows residents to easily move around town, whether it's for shopping or doctor's appointments. The computer center provides access to technology, while the small library offers a cozy space for reading and relaxation.
For dining, residents can enjoy restaurant-style meals in the spacious dining room, with special dietary restrictions accommodated. Meal preparation and service are provided, ensuring that residents receive proper nutrition.
Activity options are plentiful at Hudson Valley Rehabilitation & Extended Care Center. Residents can stay active in the fitness room or engage in planned day trips and scheduled daily activities organized by the staff. There's also a gaming room where residents can indulge their competitive spirit.
The community is surrounded by beautiful outdoor spaces like gardens and parks, providing opportunities for fresh air and relaxation. Housekeeping services ensure cleanliness, while move-in coordination helps ease the transition for new residents.
Care services at this assisted living community include 24-hour supervision and a call system for immediate assistance when needed. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure residents take their medications properly.
Mental wellness programs focus on promoting emotional well-being among residents. Transportation arrangements are also made for non-medical purposes.
Hudson Valley Rehabilitation & Extended Care Center is located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals - making it easy for residents to access additional services and amenities outside of the community if needed.
Overall, this assisted living community offers a comfortable and supportive environment where seniors can receive personalized care while enjoying various amenities to enhance their quality of life.
Hudson Valley Rehabilitation & Extended Care Center is located at 260 Vineyard Avenue, Rt 44/55, Highland, NY 12528 in Ulster County, New York
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