Hudson Valley Rehabilitation & Extended Care Center in Highland, NY
Hudson Valley Rehabilitation & Extended Care Center is a nursing home community in Highland, NY.
Information last verified:
260 Vineyard Avenue, Rt 44/55, Highland, NY 12528
For more information about senior living options: (866) 208-4318
1.9 from 34 reviews
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23
Overall Review of Hudson Valley Rehabilitation & Extended Care Center
caveat9 reviews mention this
Communication feels inconsistent
Residents and families describe trouble getting in touch quickly when help is needed.
Several reviews say phone access is difficult—some mention phones not being available in rooms or long delays getting someone to answer. Others report missed calls, unreachable social workers, or being told their loved one was asleep instead of getting assistance. Even among more positive comments, one review highlights a missing in-room phone as a practical barrier for staying connected.
caveat9 reviews mention this
Cleanliness and upkeep are questioned
Multiple reviewers raise concerns about cleanliness and visible condition of the building.
A recurring theme is that the facility does not look well maintained, with mentions of stained carpets, old or soiled furniture, and areas that felt dirty. Some reviews also describe basics not being kept up, like linens not being changed and rooms not being cleaned daily. Even reviewers who praise certain departments still call out cleanliness and overall appearance as a problem.
caveat11 reviews mention this
Care quality draws sharp divide
Reviews range from attentive care to serious worries about neglect and pain being overlooked.
While some families describe staff who kept residents clean, helped with eating, and took people to appointments, other reviewers express severe concerns. Negative reviews include accounts of residents left without needed attention, infections not treated, alarms not addressed, and oxygen not properly handled. Residents may receive skilled nursing support at this community, but the experiences described in reviews vary widely from unit to unit and caregiver to caregiver.
caveat2 reviews mention this
Case management and social support
Several reviewers mention case management and social work that did not feel responsive.
Two reviews focus on gaps in coordination and follow-through, especially with a social worker or director who was hard to reach. One reviewer also points to issues with communication beyond the care team, while another contrasts that concern with other departments that felt helpful. Taken together, the reviews suggest families may need to be persistent to get timely answers and updates.
common4 reviews mention this
Some teams are praised directly
Some reviewers describe staff who are attentive, kind, and supportive for families during rehab.
A smaller set of reviews say they received responsive help from nursing and other departments, including attention to cleanliness, meals, and appointment transportation. These reviewers also describe staff being informative and compassionate, and one family says the team helped with funeral arrangements and paperwork after a loved one passed. That said, other reviews contradict this picture with descriptions of rude or unresponsive interactions, so experiences appear uneven across staff and situations.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
203 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Stewart (15 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Walgreens (0.8 miles)
Rite Aid (2.7 miles)
Rite Aid (3.7 miles)
Rite Aid (3.7 miles)
CVS Pharmacy (4 miles)
CVS Pharmacy (5.2 miles)
Walgreens (5.5 miles)
Physicians
Robert Ortiz, MD (1.3 miles)
Facial Plastic Reconstructive & Laser Surgery (2.1 miles)
Mount Kisco Medical Group (2.3 miles)
Steven B Jacobs MD (2.3 miles)
Premier Medical Group (2.3 miles)
Hudson Valley Urology PC (2.3 miles)
DRA Imaging (2.3 miles)
Restaurants
Shadows on the Hudson (2.1 miles)
Mahoney's Irish Pub & Steakhouse (2.1 miles)
Zeus Brewing Company (2.4 miles)
Schatzis Pub (2.5 miles)
Palace Diner (2.7 miles)
Applebee's (2.9 miles)
Jersey Mike's (3.5 miles)
Cafes
The Poughkeepsie Grind (2.3 miles)
Crafted Kup (4.1 miles)
Panera Bread (6.2 miles)
Hospitals
Pre-Surgical Registration (2.3 miles)
Saint Francis Hospital (2.9 miles)
St Francis Hospital (2.9 miles)
Saint Francis Hospital and Health Centers (3 miles)
Pitel Mark L Pc Dentist (3 miles)
Saint Francis Hospital (3.4 miles)
Dr Bromley at Premier Podiatry of Hudson Valley (4.3 miles)
Parks
Walkway Over the Hudson State Historic Park (2.8 miles)
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