Haciendas at Grace Village

Pros

• The staff at Haciendas at Grace Village demonstrated exceptional kindness and tenderness in caring for residents.
• Residents consistently felt safe and well cared for in the facility, which was always clean and inviting.
• The community’s structure, with separate buildings based on care levels, provided a homey atmosphere that families appreciated.
• The nursing and caregiver staff were responsive, communicative, and attentive to the needs of both residents and their families.
• Family members expressed gratitude for how well the facility accommodated dietary needs and preferences during meal times.
• Many reviewers highlighted the engaging activities offered to residents and the genuine concern shown by the staff for individual resident needs.
• Overall interactions with staff were described as friendly and helpful, contributing positively to the experience of both residents and their families.
• Families felt welcomed and supported throughout their loved ones’ stay, enhancing their comfort during difficult times.

Cons

• There was a lack of communication when the switchboard closed, especially on weekends.
• The turnover of staff was described as atrocious, with frequent changes in directors and head nurses.
• Some residents did not participate in activities, indicating a lack of engagement for certain individuals.
• Suggestions for improvement included the facility not fulfilling promises made to families.
• Although caregivers were excellent, the overall quality of food was criticized for being inadequate and lacking fresh fruits and vegetables.
• There were concerns about insufficient call buttons and staff availability, leading to delays in attending to residents' needs.
• The move-in and out process was reported as rough during respite stays.
• Overall, there wasn't much activity for residents, suggesting a need for more engaging options.

Review

Haciendas at Grace Village has garnered a mix of commendations and criticisms from families regarding the care provided to their loved ones. The facility is frequently praised for its cleanliness, the dedication of its staff, and the overall atmosphere it cultivates for residents. Many families express satisfaction with how staff members go above and beyond to ensure dignity is maintained for each resident. For instance, one reviewer specifically mentioned that their father was treated with tenderness and kindness, while another noted that residents’ rooms opening into common areas rather than hallways created a more homelike environment.

The positive experiences shared by families reflect a consistent theme of warmth and attentiveness from caregivers. Multiple reviewers highlighted the compassionate approach taken by staff members in accommodating changes in their loved ones’ conditions, particularly when dealing with dementia or other nursing needs. Some accounts detail how staff were able to make residents feel safe and cared for, as evidenced by an account of a resident who found joy through interaction in a community tailored towards those diagnosed with Alzheimer's disease. Families report feeling safe knowing that their loved ones are receiving excellent care and support during challenging times.

However, not all aspects of Haciendas at Grace Village are without criticism. Some reviewers voiced frustrations about communication issues, especially during weekends when the switchboard closes. Concerns were raised regarding staff turnover rates and inconsistent management across different periods, leading to feelings of instability within the administration. While many caregivers receive high praise for their attentive care, some families noted that improvements could be made in food quality or activity offerings suited to residents' interests.

Moreover, there were mixed opinions concerning activities provided at the facility; some residents did not participate in them due to various reasons such as health conditions or personal preferences. Yet several reviews emphasized that when activities were planned, caregivers managed them well—fostering engagement among residents even if they didn’t meet every individual’s desires.

The facility's amenities are also appreciated by many families; it features comfortable common spaces including pleasant dining areas where nutritious meals are prepared according to dietary restrictions or preferences. One review recounts a touching birthday celebration organized for a resident which underscored the personalized attention available at Haciendas—the efforts put forth by the staff certainly seem intended to foster community within this assisted living environment.

In conclusion, Haciendas at Grace Village appears to strike an effective balance between providing nurturing care amidst a warm community atmosphere while facing challenges that come with staffing dynamics and resource management. The sentiment expressed throughout reviews reflects gratitude towards those who work tirelessly on behalf of residents but urges ongoing communication and improvements in certain areas to enhance overall satisfaction further. Ultimately, many families would recommend Haciendas at Grace Village—though often with reservations—finding it one of few affordable options available in their search for quality assisted living facilities tailored for specialized needs.

This part of Las Cruces, New Mexico, offers a convenient and accessible location for senior living with various amenities nearby. There are several reputable physicians, including Southwest Eye Institute and Solano Medical Associates, as well as pharmacies such as Las Cruces Apothecary and Walgreens within a short distance. Residents can enjoy dining options ranging from fast food chains like Chick-Fil-A to local favorites like Si Senor Restaurant. For recreational activities, there are parks like Pioneer Park and Veterans Memorial Park close by, perfect for leisurely walks or enjoying nature. Additionally, there are cafes such as Corner Bakery Cafe and Boba Cafe for socializing with friends or family. The area also provides access to healthcare services with hospitals like MountainView Regional Home Health in proximity, ensuring quality medical care when needed. Overall, this part of Las Cruces offers convenience and a variety of amenities that cater to the needs of seniors looking for a comfortable living environment.

Physicians

• Southwest Eye Institute - LASIK, Cataract, Comprehensive Eye Center (0.4 miles)
• New Mexico Department of Health, Public Health Division District III, Dona Ana County Health Office (0.4 miles)
• Stanton Optical (1.2 miles)
• Three Crosses Gynecology Las Cruces (1.3 miles)
• Solano Medical Associates (1.4 miles)
• Presbyterian Congenital Cardiology in Las Cruces on Foothills Rd (1.5 miles)
• Rio Grande Medical Group (1.6 miles)

Restaurants

• Sonic Drive-In (0.5 miles)
• Si Senor Restaurant (0.7 miles)
• Chick-Fil-A (0.7 miles)
• El Sombrero Patio Cafe (0.8 miles)
• Taqueria Chavez (0.8 miles)
• Wendy's (0.8 miles)
• Si Senor Express (0.8 miles)

Places of Worship

• St Genevieve's Catholic Church (0.7 miles)
• University United Methodist Church (2.1 miles)

Parks

• Hadley Dog Park (0.7 miles)
• Pioneer Park (1.4 miles)
• Veterans Memorial Park (1.5 miles)

Cafes

• Corner Bakery Cafe (0.8 miles)
• Dutch Bros Coffee (1.6 miles)
• Starbucks (1.9 miles)
• Boba Cafe (2 miles)
• Starbucks (2.3 miles)
• Milagro Coffee Y Espresso (2.5 miles)

Pharmacies

• Las Cruces Apothecary (1.2 miles)
• Albertsons Pharmacy (1.2 miles)
• Compounding Specialists of The Southwest (1.2 miles)
• Albertsons Pharmacy (1.5 miles)
• Walgreens (1.6 miles)
• Walgreens (1.6 miles)
• Walgreens (1.8 miles)

Theaters

• Cineport 10 (1.4 miles)
• Telshor 12 - Allen Theatres (2 miles)

Hospitals

• Davita Dialysis (1.7 miles)
• MountainView Regional Home Health (1.9 miles)