Caring

Pros

• The staff are super friendly and nice, always trying to accommodate and work with everyone.
• They are way better than Ambercare/Addus.
• The staff go above and beyond to help clients receive proper home care.
• They are covered by most health insurances.
• They provide care for family members or friends with dedication.

Cons

• Caring's work ethic is really bad.
• They tell people with good insurance to go elsewhere.
• The caregivers are never on time.
• They leave early.
• The on-call never answers.
• They are not reliable.
• They steal from people.
• They cut corners as much as they can.
• Marty lies and makes promises she can't commit to.
• They leave their clients in very bad situations and don't care about them.
• Caregivers stole from the reviewer and ran up long-distance calls to Mexico.
• A caregiver left the reviewer's ID in her car and Marty didn't arrange mailing it.
• The caregiver showed no respect for the reviewer in their home.
• They have been reported to Centennial Care in Santa Fe, NM.

Review

A lot of what people think about Caring LLC Home Care seems to hinge on which caregiver arrives and which day you're talking about. The collection of experiences shared in these reviews is clearly split. Some clients describe a team that is warm, friendly, and determined to help, while others report serious lapses in reliability and ethics. Taken together, they paint a picture of a company where one family's smooth, compassionate visit can stand in sharp contrast to another family's frustrating, problematic encounter.

On the positive side, several reviewers praise the staff as genuinely friendly and nice, with a notable willingness to accommodate and work with families' needs. They say the caregivers "go above and beyond" to ensure their loved ones receive proper home care, and they appreciate the effort to cooperate with various schedules and situations. A consistent thread is that the office or management is seen as supportive in arranging the right kind of help and trying to coordinate care in a way that fits the family's situation. Another point echoed by some is that the agency is accepted by a broad swath of insurance providers, with one reviewer noting coverage by most health insurances, which can be a meaningful factor in planning and access to care. For families who find a dependable caregiver they click with, these reviews suggest a very positive, reassuring experience where the person at home is treated with kindness and respect.

But there is a strong countercurrent of dissatisfaction that cannot be ignored. A number of reviewers condemn Caring LLC for an assortment of reliability issues and work ethic concerns. They claim caregivers are not punctual, sometimes leaving early, and that on-call support is hard to reach or simply doesn't respond when needed. The overarching sentiment from these voices is that such inconsistencies create stress and insecurity for clients who rely on regular, predictable care. Some reviewers even describe the agency as unreliable or not up to the standards one would expect from a home care provider, with harsher language suggesting the agency should not be used and calling it a "joke." The message is that, when things go wrong, the system doesn't always fix it quickly or effectively.

Several reviews escalate into more severe accusations, which understandably heighten concern for anyone considering care from this agency. Some clients allege that caregivers stole from them or used long-distance calls improperly, and there are disturbing anecdotes about privacy and safety lapses, such as a caregiver supposedly keeping ID in a car and not having it mailed back as promised. One reviewer recounted that management, specifically someone named Marty, did not take action when problems were reported, leaving the impression that accountability may be inconsistent. The seriousness of these claims - ranging from financial impropriety to identity security - adds a layer of caution for potential clients contemplating care for themselves or loved ones.

A further dimension to the mixed feedback is the way management and staff respond to complaints. In some accounts, the agency is accused of failing to address concerns or to protect clients' welfare, while in others, the experience with staff was the bright spot - friendly, supportive caregivers who genuinely tried to help and make a difference. It's clear that the quality of care, including timeliness, reliability, and ethical conduct, appears to vary by case, by caregiver, and perhaps by management interactions. The reviews reflect a landscape where positive personal experiences can exist alongside significant red flags, depending on who is providing care and when.

Taken as a whole, the reviews portray Caring LLC as a service with real strengths and real weaknesses. The warm, personable care and flexibility praised by some families contrast with the reliability and conduct concerns raised by others. This dichotomy suggests that prospective clients should proceed with careful due diligence: have direct conversations with the agency about scheduling and on-call availability, verify what insurers will cover, request references from current clients, and insist on clear, written terms about hours, accountability, and what happens when problems arise. It's clear that experiences with Caring LLC are not uniform, and a thoughtful, well-informed approach will be essential for anyone considering their services.

This part of Las Cruces, New Mexico offers a variety of amenities and services that are essential for senior living. With several physicians, eye care centers, and pharmacies in close proximity, residents have easy access to medical care. The presence of churches and parks provides opportunities for spiritual fulfillment and outdoor activities. Additionally, there are several cafes and restaurants nearby for dining options. For entertainment, there are theaters within a short driving distance. In case of emergencies or more specialized medical needs, there are hospitals and dialysis centers in the vicinity as well. Overall, this area provides a convenient and well-rounded environment for seniors looking to settle down in Las Cruces.

Physicians

• Southwest Eye Institute - LASIK, Cataract, Comprehensive Eye Center (0.4 miles)
• New Mexico Department of Health, Public Health Division District III, Dona Ana County Health Office (0.4 miles)
• Stanton Optical (1.2 miles)
• Three Crosses Gynecology Las Cruces (1.3 miles)
• Solano Medical Associates (1.4 miles)
• Presbyterian Congenital Cardiology in Las Cruces on Foothills Rd (1.5 miles)
• Rio Grande Medical Group (1.6 miles)

Restaurants

• Sonic Drive-In (0.5 miles)
• Si Senor Restaurant (0.7 miles)
• Chick-Fil-A (0.7 miles)
• El Sombrero Patio Cafe (0.8 miles)
• Taqueria Chavez (0.8 miles)
• Wendy's (0.8 miles)
• Si Senor Express (0.8 miles)

Places of Worship

• St Genevieve's Catholic Church (0.7 miles)
• University United Methodist Church (2.1 miles)

Parks

• Hadley Dog Park (0.7 miles)
• Pioneer Park (1.4 miles)
• Veterans Memorial Park (1.5 miles)

Cafes

• Corner Bakery Cafe (0.8 miles)
• Dutch Bros Coffee (1.6 miles)
• Starbucks (1.9 miles)
• Boba Cafe (2 miles)
• Starbucks (2.3 miles)
• Milagro Coffee Y Espresso (2.5 miles)

Pharmacies

• Las Cruces Apothecary (1.2 miles)
• Albertsons Pharmacy (1.2 miles)
• Compounding Specialists of The Southwest (1.2 miles)
• Albertsons Pharmacy (1.5 miles)
• Walgreens (1.6 miles)
• Walgreens (1.6 miles)
• Walgreens (1.8 miles)

Theaters

• Cineport 10 (1.4 miles)
• Telshor 12 - Allen Theatres (2 miles)

Hospitals

• Davita Dialysis (1.7 miles)
• MountainView Regional Home Health (1.9 miles)