2029 Sagecrest Avenue, Las Cruces, NM 88001
For more information about senior living options: (844) 490-3973
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The staff are professional, caring, and attentive from the start. Ryane Martinez is praised for being incredibly kind and helpful, making transitions smooth and comforting. The facility helps residents access physical therapy, bariatric surgery, dental care, and vision care. Phil, the administrator, is credited with improving care and accommodating dietary needs for surgery. Rosa is noted for taking time to help sort out issues, and the social worker is described as amazing. CNAs, nurses, and med techs are generally kind, capable, and readily available. The wound care nurse David is recognized for exceptional people skills and kindness. The maintenance team is friendly and quick to fix issues. The activities department is friendly and helpful, with experiences like the Walmart trip cheering residents on.
The reviewer feels the staff have their own agendas, especially the social worker, who alternates between friendliness and accusing residents of felonies. The facility is seen as money-driven and lacking basic customer service skills. Medical records may be inaccessible after discharge. Ombudsman are useless, with too many negative experiences to list. Nurses are said to merely dispense medications, and doctors don't follow up. Missing items are never replaced, and residents have to fight for their rights, sometimes being blackballed. The facility has dirty rooms and overcrowded bathrooms (four people sharing one bathroom). Night staff are rude and inattentive to patients. A med tech failed to check a patient's blood pressure before administering a BP medication, leading to a near-fatal drop. The reviewer advises that staying there is not worth the money. One person explicitly says, "Do not work there."Calibre Post Acute in Las Cruces, New Mexico, emerges in these accounts as a facility that many families and residents view through a dual lens: a place where dedicated, compassionate care can translate into meaningful improvements and a workplace where frustrations and system issues sometimes overshadow the positives. Across numerous testimonies, the atmosphere is described as welcoming and home-like, with clean surroundings, attentive staff, and a steadfast commitment to keeping families informed. The contrast between outstanding personal interactions and the friction of administration, scheduling, and policy offers a nuanced picture of daily life at the center.
From the outset, several reviewers highlight staff professionalism, genuine kindness, and the ability to ease transitions. A hospital encounter with Ryane Martinez is frequently cited as a pivotal moment in establishing trust and comfort for patients and families. The therapy team stands out in particular, with praise directed at therapists such as Darrell, Robert, and Becca, and appreciation for the med-tech team led by Mark. CNAs, nurses, and technicians are repeatedly described as caring and responsive, with many residents noting that staff members go above and beyond to support daily living activities, mobility goals, and recovery milestones. Transportation and ancillary roles also receive positive acknowledgment - Diane the driver helps coordinate appointments, the wound care nurse David demonstrates strong people skills, and maintenance staff (the Felix family) and Forest are described as friendly, respectful, and quick to respond to requests. Front desk personnel like Elaida are recognized for their consistent friendliness, while activity coordinators and laundry staff contribute to a sense of community and belonging.
Families recount tangible personal progress that reinforces confidence in the care provided. Some residents arrive in significant pain or with mobility limitations and emerge able to stand, transfer with support, and use walkers, thanks to targeted physical therapy and rehabilitation efforts. The center's capability to address additional care needs - such as bariatric surgery, dental care, and vision services - receives praise, reflecting a willingness to connect residents with broader health resources. The open lines of communication with the facility are repeatedly emphasized as a strength, with families feeling informed and involved in care plans, treatment decisions, and daily routines.
Administratively, there are notable shifts and improvements that people associate with better resident experiences. One administrator, Phil, is credited with driving improvements in care quality and responsiveness, with residents appreciating the focus on meeting individual dietary and medical requirements, especially when surgery is involved. Positive mentions of social workers, the new leadership, and the overall administrative climate suggest a move toward a more resident-centered approach in some sections of the facility. The sense that staff work collaboratively to sort out issues - whether about dietary accommodations, equipment, or scheduling - appears frequently in the positive feedback, reinforcing the idea that the facility has the capacity to respond when needs arise and to keep families in the loop.
Yet the narrative is not one-sided. A substantial portion of the commentary conveys frustration with administrative processes, inconsistent experiences with the social work team, and concerns about prioritization and transparency. Some reviewers describe social workers as having conflicting personas - friendly one moment and accusatory the next - leading to feelings of mistrust and fear. Other residents raise concerns about financial motivations or a perception that money drives decisions, complicating the caregiving relationship. Complaints about staff meetings consuming time and limiting access to direct answers also surface, underscoring a tension between administrative duties and hands-on patient care. The reliability of medical follow-up is questioned by some families, who report delays in returning calls from doctors and difficulties in obtaining timely updates on health status.
There are equally stark warnings embedded in the reviews. Several accounts express strong dissatisfaction with patient advocacy and complaint handling, labeling the ombudsman and certain internal systems as insufficient or ineffective. Specific incidents raise red flags - one account describes a near-fatal blood pressure drop after a med administration issue, with a missing rescue inhaler noted elsewhere - highlighting the potential risks that can accompany complex in-facility care. Other families recount experiences of incomplete item replacement, difficulties securing medical records post-discharge, and perceptions of long-standing frustration with access to information or resolution of concerns. A few voices go further, urging potential staff or residents to approach Calibre with caution, especially for long-term residency rather than short-term rehabilitation.
Amid the diverse experiences, some residents reflect a deeply positive transformation that aligns with the facility's stated mission: to support independence and recovery while treating residents with dignity. Families praise the therapy-driven improvements that enable individuals to regain functional independence, the warmth of interactions with staff across departments, and the sense that the facility can truly become a bridge to home life again. Personal anecdotes recount successful transitions from hospital to rehab, with family members expressing gratitude for the care teams that helped their loved ones regain strength, confidence, and self-care abilities. In several testimonials, residents describe feeling supported and valued, culminating in a hopeful outlook as they approach discharge or longer-term residence.
In sum, Calibre Post Acute is depicted as a place of contrasts: a community where many residents experience high-quality, compassionate care, profound improvements in mobility and daily functioning, and meaningful engagement with therapists, nurses, and support staff; but also a setting where concerns about administrative efficiency, consistency of certain interactions, and patient advocacy persist. The most compelling takeaway is the breadth of lived experiences - from life-changing rehabilitative progress and heartfelt gratitude to cautionary notes about safety, communication, and policy barriers. For prospective families and residents weighing their options, the consensus emphasizes careful engagement: ask detailed questions about medical follow-up, confirm records access before discharge, and seek proactive, written confirmation of care plans and dietary or care accommodations. Taken together, the reviews sketch a facility capable of remarkable care when aligned with clear communication, steady leadership, and a shared commitment to placing residents' needs at the center of daily operations.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Invigorate Post Acute of Las Cruces is an assisted living community located in Las Cruces, NM. Our community offers a wide range of amenities to ensure that our residents have a comfortable and fulfilling lifestyle.
In terms of amenities, we have a beauty salon where residents can indulge in personal grooming and self-care. We also provide cable or satellite TV for entertainment purposes. Our community operated transportation is available for residents to go on outings or run errands. For those who enjoy using computers, we have a computer center available.
Our dining room provides restaurant-style dining experiences, offering delicious and nutritious meals prepared by our skilled staff. Residents have access to a fully furnished living space with private bathrooms for their convenience and privacy. There is also housekeeping services provided to keep living spaces clean and tidy.
For recreational activities, we offer a fitness room where residents can engage in physical exercise to stay healthy and fit. Additionally, we have a gaming room where they can enjoy various games and socialize with fellow residents. Outdoor space allows residents to take advantage of the fresh air and beautiful surroundings.
We understand the importance of mental wellness, which is why we offer small libraries for reading enthusiasts and wellness centers for holistic wellbeing. Residents also have access to Wi-Fi/high-speed internet for staying connected with loved ones online.
In terms of care services, our 24-hour call system ensures that assistance is just a call away at any time of the day or night. We provide 24-hour supervision for added safety and peace of mind. Our highly trained staff offer assistance with activities of daily living such as bathing, dressing, and transfers.
For those with specific dietary needs, including diabetics or those with special dietary restrictions, we provide specialized diets tailored to their requirements. Medication management services are also available to ensure residents take their medications as prescribed.
To keep our residents engaged and entertained, we offer concierge services along with scheduled daily activities and resident-run activities. Fitness programs are also available to promote physical wellbeing. Planned day trips allow residents to explore the local area and enjoy new experiences.
With three nearby cafes, four parks, eight pharmacies, 40 physicians, 38 restaurants, two places of worship, and two theaters nearby, residents have easy access to a variety of amenities and services in the surrounding area. The presence of three hospitals nearby ensures prompt medical attention if needed.
At Invigorate Post Acute of Las Cruces, we strive to provide a vibrant and supportive community where residents can lead fulfilling lives while receiving the care they need.
Invigorate Post Acute Of Las Cruces is located at 2029 Sagecrest Avenue, Las Cruces, NM 88001 in Dona Ana County, New Mexico
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