Bailey Pointe at Miracle Hills

Pros

• The staff at Bailey Pointe Assisted Living at Miracle Hills are described as friendly, knowledgeable, and professional, creating a warm atmosphere for residents and their families.
• Residents enjoy the food and dining services, with many commenting on the pleasant meals and accommodating dietary restrictions.
• The community provides a clean and home-like environment, with spacious room sizes that residents appreciate.
• There are various activities offered to keep residents engaged, fostering a sense of community and friendship among both residents and staff.
• Families feel reassured about the level of care provided, highlighting individualized care plans and attentive staff.
• The facility is praised for its beautiful courtyard and outdoor spaces that enhance residents' living experience.
• Residents express happiness in their living arrangements and appreciate the efforts made by staff during challenging times.
• Many reviews recommend Bailey Pointe or The Waterford at Miracle Hills to others seeking assisted living options due to positive personal experiences.

Cons

• Some staff members at the community are only present because they love the residents, while many of the good ones have left.
• The food quality has declined, with reports of smaller portions and a lack of fresh fruits served.
• There is a large turnover in staff, leading to concerns about consistency in care.
• Communication between the management and nursing staff is reportedly poor, causing frustration for families trying to get information.
• Residents felt that laundry services were insufficient, being done only once every two weeks.
• The pricing is considered high by some families given the level of service provided.
• Several rooms remain empty since the change in ownership, indicating potential dissatisfaction among current residents and families.
• Although some new hires seem promising, there are doubts about their long-term commitment to stay at the facility.

Review

Bailey Pointe Assisted Living at Miracle Hills and The Waterford at Miracle Hills are two communities that have garnered a range of experiences and reviews from residents and their families. While both facilities are applauded for their welcoming atmosphere and the friendliness of their staff, they also face challenges in maintaining consistent quality, especially concerning staffing and food services.

The initial impressions of Bailey Pointe Assisted Living paint a positive picture. Visitors noted the friendly demeanor of the staff and found the pricing to be somewhat affordable compared to other similar facilities. One reviewer mentioned that everything seemed clean and well-maintained, creating a home-like environment conducive to comfort. Despite not sampling the food personally, they appreciated its appealing aroma during their visit, suggesting a focus on quality in dining options. The knowledgeable staff further contributed to a sense of reassurance, answering questions thoughtfully and providing helpful suggestions regarding care. Overall, these elements instilled confidence that residents would enjoy living there.

On the contrary, some feedback regarding The Waterford indicates a transition phase marked by turnover in staffing that has affected service delivery. While many long-term residents express satisfaction with various aspects—such as meals, activities available (including pet-friendly policies), and the attentive nature of staff during tours—there were notable concerns regarding communication within management and among nursing staff. Several reviewers reported poor responsiveness from administration when trying to reach out for assistance or information, which became a significant pain point for families seeking clarity about their loved ones' care.

Despite some drawbacks related to staffing shortages and inconsistent food quality across both communities, there remains an undercurrent of appreciation for individual staff members who genuinely care about the residents’ well-being. Numerous accounts mention how dedicated staff go above and beyond despite challenging circumstances. For instance, one family highlighted that even though staffing levels fluctuated, those who remained were committed to uplifting resident spirits amidst uncertainty. Similar sentiments were echoed by multiple reviewers who hailed the warmth exhibited by team members at both facilities.

One aspect where both communities could improve is with meal offerings; some reviews suggest dissatisfaction with food variety or consistency—particularly citing instances where protein was missing from meals or small portions served without fresh fruits. Many also noted changes in culinary leadership leading to fluctuations in food quality over time. Nevertheless, it’s worth noting that while concerns existed about dining options at times, other residents voiced their overall enjoyment of meals provided.

With regard to recreational activities within these assisted living environments, The Waterford seemed particularly admired for its vibrant engagement opportunities like Bingo sessions although pointed out lacking an activities director currently overseeing recreation plans effectively due to transitions taking place behind-the-scenes operations-wise. Conversely at Bailey Pointe specifically mentioned its beauty salon alongside exercise facilities enhancing resident lifestyle choices when paired along with thoughtful programming designed around fulfilling socialization needs as well.

In summary, while Bailey Pointe Assisted Living at Miracle Hills offers an inviting environment guided by helpfulness from caregivers resulting in positive first impressions overall; ongoing struggles particularly seen through frequent changes posed towards workforce retention lies ahead as attention turns towards retaining excellent talent crucially important influencing continuous growth expected across these spaces alike too! Families considering either option should weigh these factors carefully while taking into account individual loved ones’ needs since prospective new homes will vary considerably based upon personal preferences highlighted by testimonials shared here today reflective moments captured vividly over recent months- encompassing joy amid tribulations faced everywhere equally throughout this journey called life all around us!

This area of Omaha, Nebraska offers a variety of amenities and services that may appeal to seniors looking for a convenient and vibrant community. With several physicians' offices, pharmacies, and hospitals within close proximity, residents can easily access healthcare services. Additionally, there are plenty of parks nearby such as Hefflinger Park and Zorinsky Lake Park for outdoor recreation. The area also boasts a selection of restaurants, cafes, and a theater for entertainment options. Places of worship like St Vincent De Paul Catholic Church and Westside Church cater to spiritual needs. Overall, this neighborhood provides a well-rounded environment with medical facilities, recreational opportunities, dining options, and cultural experiences suitable for senior living.

Physicians

• Popp Cosmetic Surgery PC (0.9 miles)
• Sancta Familia Medical Apostolate (1.2 miles)
• Midwest Eye Care PC (1.3 miles)
• Heart Consultants (1.3 miles)
• Nebraska Spine + Pain Center (1.4 miles)
• Regency physicians clinic (1.5 miles)
• Hutteger Gregory K Do Hutteger Gregory Do Omaha (1.5 miles)

Parks

• Hefflinger Park (1.5 miles)
• Hefflinger Park (1.5 miles)
• One Pacific Place Park (2.1 miles)
• Torrey Pines Park (3.3 miles)
• Keystone Park (4 miles)
• Zorinsky Lake Park (4.3 miles)

Restaurants

• The Cheesecake Factory (1.6 miles)
• Report In Pub (2.3 miles)
• Chipotle Mexican Grill (2.6 miles)
• Casual Pint (3 miles)
• R Taco (3 miles)
• Omaha Tap House (3 miles)
• Wayside Tavern (3.1 miles)

Cafes

• Scooter's Coffee (1.9 miles)
• Panera Bread (2.4 miles)
• Starbucks (3.2 miles)
• Panera Bread (3.3 miles)
• Starbucks (3.7 miles)

Pharmacies

• Walgreens (2 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (2.5 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.6 miles)
• Walmart Pharmacy (2.7 miles)
• CVS Pharmacy (2.7 miles)

Hospitals

• Boys Town National Research Hospital (2.1 miles)
• Methodist Hospital 6 South (3 miles)
• Davita Omaha Dialysis (3.2 miles)
• Methodist Healthwest (3.5 miles)
• Omaha Surgical Center (3.9 miles)

Places of Worship

• St Vincent De Paul Catholic Church (2.5 miles)
• Westside Church (2.7 miles)

Theaters

• Majestic Cinema Of Omaha Omaha, Ne (2.6 miles)