Old Mill Rehabilitation (Omaha Tcu)

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Old Mill Rehabilitation (Omaha Tcu)

1131 Papillion Parkway, Omaha, NE 68154

For more information about senior living options: (844) 490-3973

3.2 from 53 reviews
5 stars
24
4 stars
4
3 stars
2
2 stars
3
1 stars
20

Skilled Nursing Facility

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    Overall Review of Old Mill Rehabilitation (Omaha Tcu)

    Pros

    • pro The facility is very nice and clean, with staff who are very helpful.
    • pro TammyJ and Jalessa were caring toward the residents.
    • pro Old Mill Rehabilitation is clean, has good food, and is friendly.
    • pro The nursing and CNAs were among the best overall.
    • pro The care staff and therapists have been top notch.
    • pro The environment is very clean.
    • pro The food has been very tasty.
    • pro The therapy, administration, and nursing staff were helpful and kind.

    Cons

    • pro The place should be shut down.
    • pro There is a complete lack of attention to detail and sloppy medical practices.
    • pro The facility is ridiculous and needs to be shut down.
    • pro Do not bring a loved one here; it is by far the worst.
    • pro The staff are rude and residents are not cared for; call lights can take over 30 minutes to respond.
    • pro The food is absolutely awful.
    • pro There is inadequate staffing and lazy, uninvited nursing staff.
    • pro Medical orders are not followed and medication errors occur.
    • pro Residents are left dirty, with bedding soaked and little timely care.
    • pro Ants were observed on a resident's window sill throughout the stay.
    • pro Therapy time is limited to 15?20 minutes per day; rehabilitation is insufficient.
    • pro Nurse Jackie is described as the worst care provider and should not have a job.
    • pro The facility is not prepared to handle patients wearing life vests post-surgery.

    Review

    The collection of experiences at Old Mill Rehabilitation presents a remarkably mixed portrait. On one hand, several residents and family members praise the facility for its cleanliness, inviting surroundings, and a level of warmth and attentiveness from certain staff members. They note that the building itself is clean and that the food can look and taste good, with particular appreciation for the efforts of individual caregivers. In this vein, visitors repeatedly mention caring interactions from people like TammyJ and Jalessa, and commend especially the therapy team in the early stages of recovery. For example, one person credits Michelle and Missy in physical therapy and occupational therapy with helping them regain strength and independence after extended hospitalization. A number of reviewers also speak highly of the nursing and CNA staff, describing them as "the best" they had encountered over long health journeys and expressing gratitude for the personal warmth and support they received from many team members. In such accounts, Old Mill becomes a place of genuine care, valued friendships formed with staff, and a sense of feeling like family during trying times.

    Yet alongside these affirmations are persistent and sometimes grave criticisms that cut much deeper into the sense of safety and reliability one expects from a rehabilitation facility. Several reviewers recount incidents that raised serious concerns about attention to detail and medical propriety. One account describes an overdose of a friend sent here by Medicare, followed by an emergent hospital transfer, with a charge of "sloppy medical practices" and a call for the place to be shut down. Other comments claim that medical orders were not followed, BP checks were skipped before medication administration, and medication mix-ups occurred. There are also alarming recollections about post-surgical patients wearing life vests without adequate facility readiness to manage them, and a general sense that "everything lags" there. Taken together, these stories portray a pattern of serious safety and quality-of-care questions that some reviewers felt could not be ignored.

    The reports about staffing levels and responsiveness reinforce these concerns. A prominent thread across multiple reviews is the feeling that there are not enough adequately trained staff to meet patient needs in a timely fashion. The familiar complaint of long delays to answer call bells - sometimes 30 to 40 minutes - appears repeatedly, along with observations that some nurses are traveling or agency staff who seem unfamiliar with the facility, its routines, or even basic safety checks. Anecdotes about rough handling during transfers, neglect of daily tasks such as turning or repositioning patients, and meals left in trays without proper seating or accessibility for patients with limited mobility surface as troubling themes. In some accounts, families describe discovering that essential care tasks - like ensuring a patient could be seated at a meal or having a bedside remote within reach - were not being completed, with consequences for dignity, autonomy, and safety.

    Medical stability and oversight are further points of contention. Several reviews mention elderly relatives who suffered falls, tremors, or sudden declines after being placed at Old Mill, with some families feeling unable to trust that warning signs would be promptly recognized or acted upon. One aunt's brain-bleed case prompted the reviewer to note that administrative staff and on-site clinicians did not always share a cohesive understanding of the patient's condition or the necessary follow-up. The recurring critique that there is heavy reliance on agency staff who lack continuity and knowledge about the facility's policies adds to the sense of fragility in care quality. Against this backdrop, some reviewers describe moments of undeniable kindness and competence from certain therapists and nurses, while others stress that even excellent therapy cannot compensate for broader safety and management shortcomings.

    Food, service quality, and environment appear as a spectrum rather than a fixed judgment. A subset of reviews reports that the meals were good or even improving with a new chef, contributing to a positive daily experience. However, many others harshly condemn the food as "absolutely awful," and several reviewers mention ants on window sills or other hygienic concerns as part of a broader dissatisfaction with the environment. The contrast between a clean facility with friendly staff and a facility that feels understaffed, undertrained, or inconsistent in its care routines is stark in these narratives, and it leaves prospective patients and families with a complicated calculus about value and risk.

    The personal testimonies also reveal a tension between what individuals experienced with therapy and what they experienced with overall care. In some stories, the rehabilitation program - especially the physical and occupational therapy teams - stands out as a strong positive, delivering tangible gains in strength and independence and generating long-lasting gratitude from patients and families. In other cases, however, even when therapeutic services are described as capable or even excellent, families point to gaps in overall care that undermine confidence: delays in daily tasks, insufficient monitoring of medical orders, and a perception that administrative pressures or communications with therapists may influence recommendations in a way that feels disingenuous or ill-timed. These conflicting narratives suggest that the quality of the patient experience at Old Mill may be highly variable, influenced by staffing, shifts, and the particular individuals involved in a patient's care.

    Overall, the reviews portray Old Mill Rehabilitation as a facility with real strengths and notable warmth from many caregivers, paired with serious, corroborated concerns about safety, staffing, and medical governance. For some families, the environment provides meaningful rehabilitation, compassion, and milestones that feel life-changing, even if there are flaws to address. For others, the combination of delayed responses, inconsistent adherence to medical orders, and troubling reports of neglect or harm leads to a strong conviction that the facility should be shut down or avoided for loved ones who require reliable 24/7 care. The common thread is clear: where there is strong, attentive therapy coupled with available, compassionate nursing, patients can truly flourish; where there is inconsistency in staffing, accountability, and safety practices, the same facility becomes a source of anxiety and alarm. If considering Old Mill, families should prepare for a highly individualized experience, advocate actively for their loved one, verify medical orders and responsiveness, and weigh the potential benefits of therapeutic gains against the very real concerns raised by several reviewers.

    Features

    Housing

    • 44 resident community capacity 44 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Eppley Airfield (10 miles away) Eppley Airfield (10 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Old Mill Rehabilitation (Omaha TCU) in Omaha, NE is a vibrant and welcoming assisted living community designed to provide seniors with the utmost comfort and care. Our residents enjoy a wide range of amenities that enhance their daily lives and promote overall well-being.

    Our spacious and fully furnished apartments offer the convenience of cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Each apartment also includes a kitchenette for quick and easy meal preparation. Residents can savor their delicious meals in our elegant dining room or choose to dine in our restaurant-style dining area.

    Our dedicated staff provides 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. We also offer specialized care for individuals with diabetes or special dietary restrictions. Medication management is provided to ensure residents receive their prescribed medications on time.

    At Old Mill Rehabilitation, we prioritize mental wellness by offering a comprehensive mental wellness program. Our resident-run activities encourage social interaction and engagement within the community. Additionally, we have scheduled daily activities that cater to varying interests and preferences.

    Our convenient location boasts numerous nearby amenities, including 5 cafes, 8 parks, 18 pharmacies, 39 physicians' offices, 22 restaurants, 2 places of worship, 1 theater, and 5 hospitals. This allows residents easy access to various services and entertainment options.

    Overall, Old Mill Rehabilitation (Omaha TCU) offers a warm and supportive environment where seniors can thrive while receiving the personalized care they deserve.

    Nearby Places of Interest

    This part of Omaha, Nebraska, offers a range of amenities and services that would be beneficial for seniors looking to settle in the area. There are several physician offices nearby, ensuring easy access to medical care. The variety of restaurants and cafes offer plenty of dining options, while the parks provide opportunities for outdoor activities and relaxation. The presence of pharmacies and hospitals in close proximity is reassuring for any health needs that may arise. Additionally, the diverse places of worship offer spiritual support and community connections. Overall, this area presents a convenient and welcoming environment for seniors looking to live comfortably in Omaha.

    Physicians

    • Sancta Familia Medical Apostolate (0.6 miles)
    • Heart Consultants (0.7 miles)
    • Popp Cosmetic Surgery PC (0.9 miles)
    • Center Of Dermatology PC/Herschel E Stoller MD (1 miles)
    • Regency physicians clinic (1 miles)
    • Hutteger Gregory K Do Hutteger Gregory Do Omaha (1 miles)
    • Methodist Physicians Clinic (1 miles)

    Restaurants

    • The Cheesecake Factory (1 miles)
    • Wayside Tavern (2.5 miles)
    • Casual Pint (2.5 miles)
    • Report In Pub (2.6 miles)
    • Chipotle Mexican Grill (3 miles)
    • Chick-Fil-A (3.1 miles)
    • Charleston's Restaurant (3.1 miles)

    Parks

    • Hefflinger Park (1.2 miles)
    • Hefflinger Park (1.3 miles)
    • One Pacific Place Park (1.9 miles)
    • Keystone Park (3.4 miles)
    • Torrey Pines Park (3.7 miles)
    • Somerset Park (4.5 miles)
    • Memorial Park (4.5 miles)

    Cafes

    • Scooter's Coffee (1.4 miles)
    • Panera Bread (2.8 miles)
    • Panera Bread (2.8 miles)
    • Starbucks (3.8 miles)
    • Starbucks (4 miles)

    Pharmacies

    • Walgreens (1.9 miles)
    • CVS Pharmacy (2 miles)
    • Walmart Pharmacy (2 miles)
    • Walgreens (2.2 miles)
    • CVS Pharmacy (2.6 miles)
    • CVS Pharmacy (2.9 miles)
    • Walgreens (3 miles)

    Hospitals

    • Methodist Hospital 6 South (2.5 miles)
    • Davita Omaha Dialysis (2.6 miles)
    • Boys Town National Research Hospital (2.7 miles)
    • Omaha Surgical Center (3.6 miles)
    • Methodist Healthwest (4.1 miles)

    Places of Worship

    • St Vincent De Paul Catholic Church (2.9 miles)
    • Westside Church (3.3 miles)

    Theaters

    • Majestic Cinema Of Omaha Omaha, Ne (3 miles)

    Frequently Asked Questions

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