Ovation Heartwood Preserve in Omaha, NE

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  • Interior

    A modern dining area with a dark wooden table and chairs, adjacent to a contemporary kitchen. The space is decorated with a large abstract painting and stylish place settings.
  • Decor

    A modern restaurant interior with elegant chandeliers and a cozy dining setup.
  • Living Room

    A modern living room with a fireplace, abstract artwork, and neatly arranged shelves.
  • Architecture

    A modern house with large windows, surrounded by a landscaped garden featuring a fountain.
  • Bedroom

    A cozy bedroom with patterned bedding, stylish lamps, and decorative wall accents.
  • Dining

    A well-arranged buffet at Penny Bark Bistro featuring a variety of food and drinks.
  • Landscaping

    Aerial view of a modern residential complex with surrounding greenery.
  • Artwork

    A cozy living room area with stylish chairs, decorative wall art, and a large window letting in natural light.
  • Brick Wall

    A modern dining area with elegant seating and decorative shelving, featuring a brick accent wall.
  • Modern Architecture

    Exterior view of a newly opened assisted living and memory care facility.

Ovation Heartwood Preserve in Omaha, NE

Ovation Heartwood Preserve is an assisted living and memory care community in Omaha, NE.

Information last verified:

470 Maxwell Plz, Omaha, NE 68154

For more information about senior living options: (866) 208-4318

3.6 from 31 reviews
5 stars
18
4 stars
2
3 stars
1
2 stars
0
1 stars
10

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2024

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Ovation Heartwood Preserve Costs & Pricing

At Ovation Heartwood Preserve, the monthly costs for various room types reflect both the quality of care and the amenities offered within this esteemed community. For a studio, residents can expect to pay $3,600, which is slightly lower than the Douglas County average of $3,611 and more competitively priced compared to Nebraska's broader average of $3,728. One-bedroom units are priced at $4,115; while this figure is higher than the county's average of $2,803 and the state's average of $3,167, it underscores the premium services provided at Heartwood. The two-bedroom option comes in at $4,527, again reflecting a higher investment compared to Douglas County's average of $3,202 and Nebraska's broader pricing at $3,627. Overall, these figures highlight Ovation Heartwood Preserve as a distinctive choice for those seeking exceptional living arrangements within a supportive environment.

Floor plansOvation Heartwood PreserveDouglas CountyNebraska
Studio$3,600$3,611$3,728
1 Bedroom$4,115$2,803$3,167
2 Bedrooms$4,527$3,202$3,627

Overall Review of Ovation Heartwood Preserve

common 12 reviews mention this

Staff warmth and attentiveness stand out

Residents and families consistently describe staff as caring, friendly, and professional.

Many reviews highlight staff interactions as a key reason they felt supported, with repeated mentions of kindness and professionalism. Several people also describe staff helping residents feel reassured in everyday moments, including how staff communicate and check in. Even some mixed reviews still say the team was helpful during the process and visits, while the negative reviews focus more on specific service gaps rather than general unfriendliness.

common 5 reviews mention this

Food and dining feel like a highlight

Meals and dining are frequently described as a positive part of daily life.

Multiple residents and family members comment that the food is good and that mealtimes are enjoyable. Reviews mention time spent during meals as well as variety or well-prepared meals, not just basic eating. One reviewer also describes inviting a friend for lunch and calling the overall experience amazing, reinforcing that dining is part of what visitors notice.

common 4 reviews mention this

Activities keep residents engaged

Residents appear to have regular activities and social moments.

Several reviews describe seeing residents in activities when they visit, suggesting engagement is built into the routine. Families also mention that there is an activities schedule and that residents are more active than before. Another review highlights a community event that brought kids in, which supports the idea that events and shared experiences are part of life at the community.

common 6 reviews mention this

The facility looks and feels well-kept

Residents and visitors repeatedly point to a clean, attractive building.

Many reviews describe the community as beautiful and clean, including spotless areas from the front door through dining and other rooms. A few people also mention the facility being new and in great shape. While some negative reviews acknowledge that the building looks good, they then shift criticism to how care and communication are handled inside the day-to-day operations.

caveat 4 reviews mention this

Call button and care check-ins draw criticism

Some residents and families report slow response and missed care check-ins.

A recurring concern is that help isn’t always reached promptly, including reviews describing call button response problems. Other feedback points to a lack of routine checking on residents to confirm care tasks are being completed and that residents are doing okay. One reviewer also notes transportation is available without extra charge, but still says staff response time could use improvement, reinforcing that responsiveness is the specific weak point.

caveat 2 reviews mention this

Communication and pricing can feel unclear

Some families feel pricing and communication were not fully clear.

Pricing concerns show up in reviews that describe high costs and, in one case, feeling surprised by monthly charges. Separate comments also mention difficulty getting certain care information and feeling that promised communication didn’t happen consistently. Together, these themes suggest that clarity around billing and ongoing updates may be inconsistent for some families.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Types of Care

  • Assisted Living Assisted Living
  • Independent Living Independent Living
  • Memory Care Memory Care

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Transportation

  • Eppley Airfield (12 miles away) Eppley Airfield (12 miles away)

Nearby Places of Interest

This part of Omaha, Nebraska, offers a wide range of amenities and services that cater to seniors looking for a comfortable and convenient living environment. With multiple physicians and hospitals within close proximity, residents have easy access to healthcare facilities. Additionally, there are several pharmacies nearby for any medication needs. The area also offers a variety of dining options, including casual eateries like Chipotle Mexican Grill and upscale restaurants like The Cheesecake Factory. For leisure activities, there are parks such as Hefflinger Park and Zorinsky Lake Park where seniors can enjoy outdoor recreation. The presence of theaters like Majestic Cinema Of Omaha provides entertainment options for those who enjoy movies. Overall, this part of Omaha provides a well-rounded community with essential services and recreational opportunities for seniors seeking a vibrant lifestyle in their golden years.

Physicians

  • Midwest Eye Care PC (0.6 miles)
  • Nebraska Spine + Pain Center (0.7 miles)
  • Boystown Medical Building - Melissaaacquazzino MD (1.3 miles)
  • Popp Cosmetic Surgery PC (1.5 miles)
  • Sancta Familia Medical Apostolate (2 miles)
  • Primary Care Physicians (2.1 miles)
  • Omaha Orthopedic Clinic & Sports Medicine PC (2.1 miles)

Hospitals

  • Boys Town National Research Hospital (1.2 miles)
  • Methodist Healthwest (2.6 miles)
  • Lakeside Hospital (3.7 miles)
  • NICU - Lakeside Hospital - CHI Health (3.7 miles)
  • Lakeside Hospital - CHI Health (3.8 miles)
  • Methodist Hospital 6 South (3.8 miles)

Pharmacies

  • CVS Pharmacy (1.8 miles)
  • Walgreens (1.9 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (3.1 miles)
  • CHI Health Clinic Dermatology (161st and W Maple) (3.3 miles)
  • Walgreens (3.4 miles)

Cafes

  • Panera Bread (1.8 miles)
  • Starbucks (2.3 miles)
  • Scooter's Coffee (2.9 miles)
  • Starbucks (3.3 miles)

Places of Worship

  • Westside Church (1.9 miles)
  • St Vincent De Paul Catholic Church (2.2 miles)

Restaurants

  • Chipotle Mexican Grill (1.9 miles)
  • Report In Pub (2 miles)
  • Omaha Tap House (2.2 miles)
  • Romeo's Mexican Food & Pizza (2.3 miles)
  • McDonald's (2.3 miles)
  • The Cheesecake Factory (2.4 miles)
  • Genji Japanese Steakhouse (2.4 miles)

Parks

  • Hefflinger Park (2.2 miles)
  • Hefflinger Park (2.3 miles)
  • One Pacific Place Park (2.6 miles)
  • Torrey Pines Park (3.1 miles)
  • Zorinsky Lake Park (3.4 miles)

Theaters

  • Majestic Cinema Of Omaha Omaha, Ne (2.5 miles)
  • Theater 15 (3.7 miles)
  • Village Pointe Cinema Omaha, Ne (3.7 miles)

Frequently Asked Questions

How much does it cost to live at Ovation Heartwood Preserve in Omaha, NE?
Where is Ovation Heartwood Preserve?
Does Ovation Heartwood Preserve provide care for residents with dementia or Alzheimer's disease?
Does Ovation Heartwood Preserve allow residents to have pets?
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