Parkway Health Care Center

Pros

• The director of nursing and some staff members at Parkway Health & Rehab are recognized as excellent in their care.
• Renovations are taking place to improve the facility's appearance, reflecting an effort to enhance the environment for residents.
• The reviewer values compassionate and patient care for those with memory impairment, highlighting its importance.
• There is a clear concern for high-quality care and professionalism, indicating that the reviewer is invested in their dad’s well-being.

Cons

• The care provided to the residents, particularly those with memory impairment, lacks the necessary patience and compassion.
• Staff members seem to have inadequate training in addressing the specific needs of individuals with memory issues.
• There is a perception that staff view memory-impaired residents similarly to psychiatric patients, which is concerning.
• The professionalism of hands-on care for residents is not meeting expectations.
• Renovations focused on aesthetics do not address the more critical issue of quality care for residents.

Review

Parkway Health & Rehab has faced significant scrutiny from families like mine, especially regarding the quality of care provided to residents with memory impairments. My father has been residing in the facility since December, and despite undergoing renovations aimed at improving its aesthetic appeal, my primary concern remains focused on the quality of care that he receives. While cosmetic upgrades may enhance the environment to some extent, they remain irrelevant if they do not translate into better care for those who reside there. For me, the priority is clear: I want assurance that my father and others like him are receiving compassionate and competent assistance.

One of the most pressing issues I've encountered is the seeming lack of understanding among staff regarding how to effectively care for individuals with memory impairments. Caring for these residents requires a unique approach; they often exhibit behaviors reminiscent of young children and thus necessitate an extra level of patience and compassion that seems lacking at times in this facility. It is disheartening to see that not all staff members recognize or embrace this crucial aspect of caregiving. Instead, there have been instances where staff attitudes suggest a misunderstanding - viewing these individuals more as psychiatric patients rather than people needing specialized support due to their unique challenges.

While I acknowledge that some members of the team excel in their roles—specifically mentioning the director of nursing along with a few dedicated caregivers—the overall perception is one of inconsistency in quality across the board. This dichotomy makes it difficult to feel confident in day-to-day interactions between my dad and staff members who may not possess adequate training or awareness about memory impairment issues. In many cases, it appears as though training programs do not sufficiently cover effective communication techniques or nurturing approaches that foster trust and comfort among residents facing cognitive challenges.

The ramifications of insufficient training extend far beyond mere professional shortcomings; they can significantly impact residents' emotional well-being. Memory-impaired individuals thrive in environments where they feel understood and valued—not where they’re treated through a lens skewed by misconceptions about their conditions. When caregivers fail to grasp this critical component, it leaves loved ones feeling anxious about every interaction their family member undergoes while away from home.

Moreover, I find myself increasingly frustrated with what seems like a lack of professionalism during hands-on care routines for my father. Personal dignity should always be upheld when caring for someone who relies entirely on others for assistance with basic tasks, yet I have observed situations where this fundamental respect appears compromised due to inattentiveness or dismissive behavior from certain caregivers. Ultimately, such experiences only deepen concerns regarding whether Parkway Health & Rehab genuinely prioritizes patient-centered care as foundational to its service philosophy.

Reflecting on all these observations has led me to question Parkway Health & Rehab's commitment toward providing exceptional care tailored specifically for those living with memory impairments. While some initiatives are underway—such as renovations aimed at enhancing visual aesthetics—these efforts need further alignment concerning enrichment strategies driven by empathy toward your loved ones’ daily experiences within their walls. As family members advocating tirelessly on behalf of our relatives residing there, we strive not merely for improved appearances but indeed fervently desire elevated standards rooted firmly in compassion—a necessity paramount within any therapeutic setting devoted exclusively toward nurturing vulnerable populations affected by cognitive decline.

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)
• Walgreens (2.2 miles)
• Sun Fresh (2.3 miles)
• Costco 0375 (2.3 miles)

Restaurants

• Go Chicken Go (0.9 miles)
• Winstead's (1.5 miles)
• Bistro 303 (2 miles)
• Beer Kitchen (2 miles)
• Mickey's Hideaway (2.1 miles)
• Char Bar (2.1 miles)
• BKS Artisan Ales (2.2 miles)

Parks

• Historic Hyde Park (1.4 miles)
• Loose Park (2 miles)
• Swope Park (2.1 miles)
• Central Park (2.1 miles)
• Washington Square Park (3.4 miles)
• Skiles park (3.7 miles)
• Bar K Dog Bar (5.3 miles)

Places of Worship

• Central United Methodist Church (1.5 miles)
• Trinity United Methodist Church (2 miles)
• Resurrection Downtown (4 miles)

Cafes

• Starbucks (1.7 miles)
• Starbucks (1.8 miles)
• Broadway Cafe (2 miles)
• Billie's Grocery (2.3 miles)
• Filling Station (2.6 miles)
• Front Range Coffeehouse & Provisions (3.1 miles)
• McLain's Bakery (3.2 miles)

Hospitals

• Saint Luke's Hospital of Kansas City (1.9 miles)
• Kansas City VA Medical Center : Midwest Biomedical Research (2.3 miles)
• Cambridge A Pre/Post (3 miles)
• Truman Medical Center (3.3 miles)
• Children's Mercy Research Institute (3.3 miles)
• VA Honor Annex (5.7 miles)

Physicians

• Mill Creek Park (1.9 miles)
• Research Medical Center: Yandrapu, Harathi MD (2.2 miles)
• KC CARE Health Center (2.4 miles)
• The University of Kansas Hospital - Westwood Campus (3 miles)
• Raytown Family Medical Care (5.2 miles)
• Village Pediatrics (5.9 miles)
• Vibrant Health - Wyandotte Neighborhood Clinics (6.2 miles)

Transportation

• KC Streetcar (3.5 miles)
• Amtrak Kansas City - Union Station (3.5 miles)