Rockhill Manor Assisted Living

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Rockhill Manor Assisted Living Rockhill Manor Assisted Living

Rockhill Manor Assisted Living

4235 Locust Streetpo Box 5930, Kansas City, MO 64110

For more information about senior living options: (844) 490-3973

4 from 24 reviews
5 stars
15
4 stars
2
3 stars
2
2 stars
1
1 stars
4

Assisted Living

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    Overall Review of Rockhill Manor Assisted Living

    Pros

    • pro Rockhill Manor is described as a perfect place for a loved one, with the son being well taken care of and worries alleviated.
    • pro Wanda, the Director of Nursing, along with clinicians Jennie, Lucy, and Tasha, are praised as outstanding.
    • pro The staff and administration are portrayed as kind, loving, and like a family to the residents.
    • pro The facility is described as friendly, welcoming, and supportive for both residents and visitors.
    • pro It is called amazing and is regarded as the best psychiatric facility the reviewer has experienced.
    • pro The reviewer feels blessed and grateful for the community and its staff.
    • pro Rockhill Manor is listed as a top assisted living facility in Kansas City (2019) by the Kansas City Business Journal.
    • pro Respite stays at Rockhill Manor are noted to be pleasant experiences.
    • pro The center offers on-site services, daily classes, and opportunities for residents to participate in meals and activities.

    Cons

    • pro The property manager knowingly accepts overpayments and tries to squeeze charges from residents.
    • pro A cleaning fee is charged after moving out even though the unit was left cleaner than its original condition.
    • pro A cabinet door fell off in the first year and the resident was billed $75, despite no report of intentional damage.
    • pro The property manager is described as someone who will try to get as much money as possible from residents.
    • pro Wanda is accused of condescending behavior and lacking professional courtesy and timely communication.
    • pro Wanda allegedly promised a bed to Truman but then cancelled without informing anyone.
    • pro The reviewer suspects racial bias, alleging Wanda treats Black residents differently.
    • pro The facility is accused of prejudice against Black residents and even threats to patients, and the reviewer would not recommend it for this reason.

    Review

    The collection of experiences paints a mixed picture of the management and care at Rockhill Manor and the surrounding dealings with residents and their families. A recurring theme across several accounts is financial and administrative friction, including disputes over overpayments, cleaning fees, and deductions from security deposits. One reviewer notes that they knowingly accepted overpayments and were charged a cleaning fee after moving out even though they believed the space had been left in at least as good a condition as when they arrived. The message is clear: insist on reporting wear and tear promptly, document everything with photographs, and be prepared for the possibility of the management team trying to maximize charges. In the same vein, there is a practical emphasis on capturing and reporting any damage early so that repairs can be made without interfering with a security deposit.

    Beyond money matters, there are several testimonies about the facility serving as a good fit for loved ones, with some reviewers describing Rockhill Manor as a place they feel confident in for their family members. One reviewer characterized it as a perfect place for her son, expressing a sense of relief and safety in knowing her child is well cared for. Another reviewer simply stated they have never had an issue there and enjoyed good, uncomplicated times with friends while staying in the community. These positive notes highlight moments when residents and families perceived a supportive environment and helpful staff.

    A substantial portion of the more complicated feedback centers on access to beds through Truman Behavioral Health and interactions with Wanda, who is described as a key administrator. The facility reportedly reserves beds for Truman Behavioral Health clients, with the policy stating they do not work with several other agencies. The reviewer recounts a sequence of miscommunications and unfulfilled promises: being promised a bed and a call back, a visit to Truman to gather guardianship documents, and a warning about a bed that would be available on a certain day that never materialized. The tone shifts to suspicion of unfair treatment, including a concern that race may have influenced how information was conveyed or whether a bed would be provided. The reviewer describes a condescending tone from Wanda during a tense conversation and expresses frustration with what they see as broken oral commitments and a lack of professional courtesy, ultimately viewing the experience as an example of mismanagement rather than reliable service.

    Despite these criticisms, the narrative also includes multiple positive testimonials about Rockhill Manor's approach to care and community. One lengthy account praises the administration and clinical team - Wanda the Director of Nursing, Jennie, Lucy, and Tasha - for delivering quality psychiatric care. The writer emphasizes that the facility is more than just a place to stay: it offers on-site X-rays, labs, various therapies, daily exercise programs, and opportunities to influence meals through resident meetings. The reviewer notes that concerns and complaints are heard rather than ignored, and even acknowledges occasional mistakes as part of the human condition, underscoring a sense of resilience and commitment to improvement.

    Another set of reviews reinforces the perception of Rockhill Manor as a supportive, resource-rich environment. A resident describes clear benefits to their quality of life, signaling that the facility provides dependable daily structure and care. They mention the institution's standing in the community, citing recognition as a top assisted living facility in 2019 by a regional business journal, and recount experiences of respite stays with positive impressions of staff and overall atmosphere. Supportive statements about the staff and residents continue to appear, including praise for the general kindness and welcoming attitude of those who work there, and confidence in the continuity of care and resources available.

    However, the narrative would be incomplete without the more troubling voices that call into question fairness and inclusivity. A number of reviewers express concern about prejudice and racial bias, with explicit language suggesting that staff behavior toward Black family members or residents is problematic. One reviewer asserts that staff members are prejudiced against Black families, calling out the treatment of Black residents explicitly and warning others to reconsider involvement. The most pointed critique accuses the staff of threatening patients and daring families to report problems, painting a stark image of a facility where trust and safety feel undermined. These comments contrast sharply with the otherwise positive testimonials, underscoring a deep inconsistency in experiences.

    Taken together, the reviews reveal a landscape of strong extremes: occasions of excellent care, compassionate staff, and meaningful programs, alongside episodes of miscommunication, inconsistent follow-through on promises, and allegations of racial bias and coercive practices. For families seeking Rockhill Manor as a long-term home or a temporary rehabilitation space, the impressions suggest a facility that can be a reliable, enriching environment for some but fraught with real concerns for others. The diverging experiences point to the importance of transparent communication, consistent policy enforcement, and ongoing attention to cultural sensitivity and trust-building between staff, residents, and families.

    Features

    Housing

    • 154 resident community capacity 154 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Kansas City International (20 miles away) Kansas City International (20 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Rockhill Manor Assisted Living in Kansas City, MO offers a comprehensive range of amenities and care services to promote a comfortable and fulfilling lifestyle for its residents. The community boasts a beauty salon, allowing residents to indulge in self-care and grooming. Residents can also enjoy their favorite shows and movies with the option of cable or satellite TV.

    Transportation is made convenient through community-operated transportation services and transportation arrangements for non-medical purposes. The computer center provides an opportunity for residents to stay connected with loved ones through the internet.

    Rockhill Manor Assisted Living features a spacious dining room where residents can savor delicious meals prepared in a restaurant-style setting. Special dietary restrictions are accommodated, ensuring that each resident's unique needs are met.

    For recreational activities, residents have access to various facilities such as the fitness room, gaming room, small library, and wellness center. Daily activities are scheduled to keep residents engaged, with resident-run activities promoting a strong sense of community involvement. Planned day trips offer exciting opportunities for exploration outside the community.

    The assisted living community offers fully furnished accommodations with private bathrooms and kitchenettes for added convenience. Housekeeping services help maintain a clean and pleasant living environment.

    With 24-hour call systems and supervision, assistance is readily available for activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time. A mental wellness program is implemented to support emotional well-being.

    Residents benefit from the community's prime location with several amenities nearby, including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.

    Rockhill Manor Assisted Living strives to provide exceptional care services while offering opportunities for social engagement and personal growth within an inviting environment.

    Nearby Places of Interest

    This area of Kansas City, Missouri is a diverse and vibrant community with a variety of amenities to cater to seniors. From popular restaurants like Go Chicken Go and Winstead's to cozy cafes such as Starbucks and Broadway Cafe, there are plenty of dining options within close proximity. The presence of pharmacies like Walgreens and CVS Pharmacy ensures easy access to medications and healthcare needs. Additionally, the area is home to several places of worship for spiritual fulfillment. With parks like Loose Park and Swope Park nearby, seniors can enjoy nature walks and outdoor activities. Access to hospitals like Saint Luke's Hospital and physicians' offices provides quality healthcare services. Public transportation options like the KC Streetcar and Amtrak make it convenient for seniors to get around the city easily. Overall, this neighborhood offers a mix of convenience, entertainment, and healthcare resources for a comfortable senior living experience.

    Restaurants

    • Go Chicken Go (0.2 miles)
    • Winstead's (0.7 miles)
    • Bistro 303 (1.4 miles)
    • Beer Kitchen (1.4 miles)
    • Mickey's Hideaway (1.5 miles)
    • Char Bar (1.5 miles)
    • BKS Artisan Ales (1.6 miles)

    Pharmacies

    • Walgreens (0.4 miles)
    • CVS Pharmacy (1.5 miles)
    • Walgreens (1.6 miles)
    • Sun Fresh (1.6 miles)
    • Walgreens (1.7 miles)
    • CVS Pharmacy (1.7 miles)
    • Costco 0375 (2.2 miles)

    Places of Worship

    • Central United Methodist Church (0.5 miles)
    • Trinity United Methodist Church (1.9 miles)
    • Resurrection Downtown (4 miles)
    • Overland Park Christian Church (6 miles)

    Cafes

    • Starbucks (0.9 miles)
    • Starbucks (1.2 miles)
    • Broadway Cafe (1.4 miles)
    • Billie's Grocery (2.2 miles)
    • Filling Station (2.5 miles)
    • Front Range Coffeehouse & Provisions (2.6 miles)
    • McLain's Bakery (2.6 miles)

    Parks

    • Loose Park (1 miles)
    • Historic Hyde Park (1 miles)
    • Swope Park (2.4 miles)
    • Central Park (2.8 miles)
    • Washington Square Park (3.4 miles)
    • Harmon Park (4.6 miles)
    • Skiles park (4.7 miles)

    Hospitals

    • Saint Luke's Hospital of Kansas City (1.1 miles)
    • Cambridge A Pre/Post (2.3 miles)
    • Kansas City VA Medical Center : Midwest Biomedical Research (3.2 miles)
    • Truman Medical Center (3.3 miles)
    • Children's Mercy Research Institute (3.4 miles)

    Physicians

    • Mill Creek Park (1.1 miles)
    • KC CARE Health Center (2 miles)
    • The University of Kansas Hospital - Westwood Campus (2 miles)
    • Research Medical Center: Yandrapu, Harathi MD (2.1 miles)
    • Village Pediatrics (5.1 miles)
    • Vibrant Health - Wyandotte Neighborhood Clinics (5.8 miles)
    • Raytown Family Medical Care (6 miles)

    Transportation

    • KC Streetcar (3.4 miles)
    • Amtrak Kansas City - Union Station (3.4 miles)

    Frequently Asked Questions

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