Parkway Health and Rehab

Pros

• Parkway does it's best to create a home like environment.
• The staff at parkway does their absolute best to care for the residents that reside there.
• They have very fulfilled activities and they enjoy the staff.
• Parkway is a great facility to live in.
• The staff makes it fun to be here.
• Clinical staff works hard and takes extra care with the residents.
• Always available to help when needed.
• They do the very best they can for the population they serve.
• My aunt was at this facility she received excellent care.

Cons

• The reviewer states care at the facility was very bad, noting a resident lost 30 pounds in 3 months, had no sheets or blankets, and wore clothes that weren't his.
• They claim residents' clothes and personal items were missing, and that staff were nosy and did not return belongings.
• They report no haircuts for months, and that residents fell eight times, indicating neglect.
• They accuse the administrator of allowing theft and failing to return phone calls, with no compensation for losses.
• They allege that some nurses lack proper licensing due to past drug use and criminal history, and that background checks are not performed.
• They state that staff steal from the sick and the weak and do not care about residents.

Review

Parkway HealthCare & Rehab presents itself in the stories of visitors and residents as a place with real strengths and real challenges. Across the reviews, you can sense a core of genuine care from many staff members and a desire to create a welcoming, home-like atmosphere. Several accounts emphasize a clean environment, respectful treatment of residents, and a calendar full of activities that help people connect with one another. One reviewer noted that during a visit the residents were treated with respect, the facility was clean, and the staff was friendly, while another praised the staff for doing their absolute best to care for residents and for offering engaging activities that the residents enjoy. The sense of a community coming together is reinforced by remarks about feeling at home, forming friendships with other residents, and looking forward to events like carnival games and game day.

There are also descriptions of notable improvements and growth over time. A couple of reviews mention the positive trajectory of the facility: having been there for two years, one resident reports things improving and expresses appreciation for the staff, the nursing care, and the overall environment. A recurring positive thread is the dedication of the staff to creating a supportive, home-like setting where residents can participate in meaningful activities and feel cared for. In a slightly different voice, another reviewer highlights the clinical staff's commitment and availability, and another notes that they facilitate AA meetings and have found the staff to be extremely cooperative and genuinely caring about the patients. Taken together, these voices sketch a picture of Parkway as a place that many families and residents value for its warmth, activity programming, and caregiving ethos.

However, the picture is far from one-sided. A number of reviews recount troubling experiences that raise serious concerns about safety, dignity, and accountability. One account describes very poor care and neglect: a resident's brother reportedly lost significant weight, lacked essential items such as sheets and blankets, wore clothes that didn't belong to him, and suffered repeated falls without adequate interventions. The reviewer goes on to say that staff failed to provide basic comforts like clean clothes, haircuts, or appropriate clothing, and accuses the facility of theft by noting snacks were stolen. The tone is urgent and pleading: don't place a loved one there. Another personal account echoes a similar fear - clothes went missing, the resident wore old dirty clothes, and visitors were supervised by multiple staff members who were described as nosy. In these narratives, it's not just about comfort; it's about fundamental concerns around safety, privacy, and respect.

Compounding these concerns are accusations regarding management and governance. Some reviewers question the facility's oversight and communications, describing experiences where items purchased for residents disappeared, calls to administrators went unanswered, and the overall climate felt non-responsive to families and residents' needs. One lengthy critique raises the specter of theft by staff, bluntly accusing administrators of failing to rectify the situation or compensate those affected, and suggesting that the facility's positive reviews might be manufactured or exaggerated. In this vein, there are warnings about insufficient background screenings and drug testing for staff, and about nurses who allegedly should not be passing medications. These comments portray Parkway as a place where serious lapses in accountability and procedures have left some families deeply unsettled.

Amid the broader concerns, several reviewers balance the narrative by thanking specific staff members or highlighting positive interactions. Some praise the clinical team for their hard work and consistent availability, and others point to staff members who were professional, helpful, and supportive. One reviewer who facilitates AA meetings described the staff as extremely helpful and cooperative over a long period, which contrasts with the more negative accounts and suggests that experiences can vary widely depending on individual interactions and perhaps changes over time. Another account states that a family member received excellent care, underscoring that quality can be strong in certain moments or for certain residents.

If you're evaluating Parkway HealthCare & Rehab, the overall thread suggests a facility with genuine strengths in creating a welcoming, activity-rich environment and in delivering attentive clinical care to many residents. At the same time, there are serious concerns raised about safety, theft, and the responsiveness of administration and staff to complaints. Potential families should consider both sides of the story: visit in person, ask about current staffing levels and turnover, review incident and response procedures, and seek concrete assurances about how grievances and missing items are handled. It's clear that Parkway can offer a warm community and capable care, but it's equally clear that ensuring accountability, safety, and transparent communication remains essential for any future placement.

Located in the heart of Kansas City, Missouri, this neighborhood offers a convenient and lively environment for senior living. With multiple pharmacies, hospitals, physicians' offices, and places of worship within close proximity, residents have easy access to essential services and healthcare facilities. In addition, there are numerous restaurants, cafes, and parks nearby for leisurely outings and social activities. The area also features reliable transportation options such as the KC Streetcar and Amtrak Kansas City - Union Station for easy travel around the city. Overall, this neighborhood provides a balanced combination of convenience, amenities, and community resources that would be beneficial for seniors looking for a vibrant and supportive place to call home.

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)
• Walgreens (2.2 miles)
• Sun Fresh (2.3 miles)
• Costco 0375 (2.3 miles)

Restaurants

• Go Chicken Go (0.9 miles)
• Winstead's (1.5 miles)
• Bistro 303 (2 miles)
• Beer Kitchen (2 miles)
• Mickey's Hideaway (2.1 miles)
• Char Bar (2.1 miles)
• BKS Artisan Ales (2.2 miles)

Parks

• Historic Hyde Park (1.4 miles)
• Loose Park (2 miles)
• Swope Park (2.1 miles)
• Central Park (2.1 miles)
• Washington Square Park (3.4 miles)
• Skiles park (3.7 miles)
• Bar K Dog Bar (5.3 miles)

Places of Worship

• Central United Methodist Church (1.5 miles)
• Trinity United Methodist Church (2 miles)
• Resurrection Downtown (4 miles)

Cafes

• Starbucks (1.7 miles)
• Starbucks (1.8 miles)
• Broadway Cafe (2 miles)
• Billie's Grocery (2.3 miles)
• Filling Station (2.6 miles)
• Front Range Coffeehouse & Provisions (3.1 miles)
• McLain's Bakery (3.2 miles)

Hospitals

• Saint Luke's Hospital of Kansas City (1.9 miles)
• Kansas City VA Medical Center : Midwest Biomedical Research (2.3 miles)
• Cambridge A Pre/Post (3 miles)
• Truman Medical Center (3.3 miles)
• Children's Mercy Research Institute (3.3 miles)
• VA Honor Annex (5.7 miles)

Physicians

• Mill Creek Park (1.9 miles)
• Research Medical Center: Yandrapu, Harathi MD (2.2 miles)
• KC CARE Health Center (2.4 miles)
• The University of Kansas Hospital - Westwood Campus (3 miles)
• Raytown Family Medical Care (5.2 miles)
• Village Pediatrics (5.9 miles)
• Vibrant Health - Wyandotte Neighborhood Clinics (6.2 miles)

Transportation

• KC Streetcar (3.5 miles)
• Amtrak Kansas City - Union Station (3.5 miles)