Parkway Health and Rehab in Kansas City, MO

Pros

• The remaining staff are outstanding.
• The facility is clean, and hard work is paying off with more staff and added residents filling vacancies.
• The residents are treated with respect, the facility is clean, and the staff are friendly.
• Parkway staff do their absolute best to care for residents, offering fulfilling activities and friendly interactions.
• Parkway does its best to create a home-like environment.
• Residents have been there for two years and things are much better.
• Residents like Parkway for its staff, activities, and the care provided by nurses.
• Parkway is a great facility to live in; residents enjoy their surroundings, make friends, and the staff make it fun.
• Parkway HealthCare & Rehab housed nearly 200 residents and is reopening to welcome them back home.
• Residents appreciate having a roof over their heads and a sense of family.
• The clinical staff works hard and takes extra care with the residents, always available to help.
• They do the very best they can for the population they serve.
• The staff have been extremely helpful and cooperative, and they truly care about their patients.
• The aunt received excellent care.

Cons

• There was very bad care there; residents had no sheets or blankets, belongings were missing, and snacks were stolen.
• The staff were nosy and intruded whenever residents had visitors.
• There were no blankets available when residents were cold.
• Clothes were missing and residents wore ragged, dirty clothing.
• Nurses were described as passing medicines to residents without proper qualifications, prompting calls for drug testing and background checks.
• Everything owned for a resident disappeared, and staff were accused of theft; the administrator did not respond or compensate.
• The grandparent was treated like trash, and concerns were raised about background screenings and staff abuse, with plans to move the grandparent.

Review

Parkway Health and Rehab in Kansas City, MO is best suited for families seeking a lively, staff-driven environment where daily life centers on social interaction, accessible nursing care, and a home-like atmosphere. Residents who value regular activities, group games, and a friendly, approachable staff will find the most tangible benefits here. The facility earns praise for cleanliness, respectful treatment, and a sense that residents are engaged and included - elements that make a difference for those who fear isolation and want a community feel in a care setting.

That strength, however, comes with clear caveats. Families should consider alternatives if safety, accountability, and consistently reliable care are non-negotiables. Several reviews describe troubling gaps: belongings disappear, clothing and blankets go missing, and residents appear inadequately dressed or cared for. There are credible fears raised about the administration's responsiveness and the thoroughness of background checks and medication oversight. In short, the picture is inconsistent enough that risk tolerance becomes a decisive factor for anyone evaluating Parkway.

On the upside, the most frequently cited positives cluster around the human touch. Staff are described as caring, patient, and genuinely committed to residents' well-being. Nursing and clinical teams are praised for tolerance and attentiveness, with many accounts highlighting strong collaboration with outside supports - such as activity directors, facilitators, and even volunteers - who help create a sense of normalcy and camaraderie. The environment is repeatedly portrayed as welcoming and dignified, with residents reporting appreciation for activities that provide purpose and social connection.

Yet the negative experiences cannot be dismissed. A significant thread in the feedback recounts missing items - clothes, blankets, snacks - along with complaints about housekeeping and the overall management of resident belongings. Several reviews allege neglect in basic comfort needs, such as heat or bedding, and even more serious concerns about falls and weight loss without clear remediation. Some families question the sufficiency of background checks and insist that staff proper screening is not consistently demonstrated. The most troubling notes point to unresponsiveness from leadership when issues are raised and a management culture that appears slow to acknowledge or rectify problems.

These elements must be weighed against the positives in a practical, decision-focused way. The strong social fabric and responsive nursing care can deliver meaningful quality of life improvements for residents who value daily engagement and personal interaction. However, the recurring reports of lost belongings, perceived gaps in basic daily care, and questions about accountability diminish the facility's reliability stamp. For families prioritizing predictable, tightly managed care with robust safeguards against property loss and a transparent escalation process, Parkway may fall short of the benchmark expected from an option in this tier.

In practical terms, this community is worth considering for a particular profile: a resident who thrives on activity, enjoys a lively social calendar, and benefits from a warm, approachable nursing staff, yet whose family is prepared to scrutinize daily operations closely and demand clear, documented responses to any problems. Prospective residents should insist on a transparent tour, request access to incident logs, meet with administration to understand how concerns are tracked and resolved, and verify current staffing levels and routines. If these assurances cannot be provided, or if perceived risk around belongings and care quality remains high, exploring alternatives with stronger track records on safety, accountability, and consistent care is advised.

Located in the heart of Kansas City, Missouri, this neighborhood offers a convenient and lively environment for senior living. With multiple pharmacies, hospitals, physicians' offices, and places of worship within close proximity, residents have easy access to essential services and healthcare facilities. In addition, there are numerous restaurants, cafes, and parks nearby for leisurely outings and social activities. The area also features reliable transportation options such as the KC Streetcar and Amtrak Kansas City - Union Station for easy travel around the city. Overall, this neighborhood provides a balanced combination of convenience, amenities, and community resources that would be beneficial for seniors looking for a vibrant and supportive place to call home.

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (1.9 miles)
• Walgreens (2 miles)
• Walgreens (2.2 miles)
• Sun Fresh (2.3 miles)
• Costco 0375 (2.3 miles)

Restaurants

• Go Chicken Go (0.9 miles)
• Winstead's (1.5 miles)
• Bistro 303 (2 miles)
• Beer Kitchen (2 miles)
• Mickey's Hideaway (2.1 miles)
• Char Bar (2.1 miles)
• BKS Artisan Ales (2.2 miles)

Parks

• Historic Hyde Park (1.4 miles)
• Loose Park (2 miles)
• Swope Park (2.1 miles)
• Central Park (2.1 miles)
• Washington Square Park (3.4 miles)
• Skiles park (3.7 miles)
• Bar K Dog Bar (5.3 miles)

Places of Worship

• Central United Methodist Church (1.5 miles)
• Trinity United Methodist Church (2 miles)
• Resurrection Downtown (4 miles)

Cafes

• Starbucks (1.7 miles)
• Starbucks (1.8 miles)
• Broadway Cafe (2 miles)
• Billie's Grocery (2.3 miles)
• Filling Station (2.6 miles)
• Front Range Coffeehouse & Provisions (3.1 miles)
• McLain's Bakery (3.2 miles)

Hospitals

• Saint Luke's Hospital of Kansas City (1.9 miles)
• Kansas City VA Medical Center : Midwest Biomedical Research (2.3 miles)
• Cambridge A Pre/Post (3 miles)
• Truman Medical Center (3.3 miles)
• Children's Mercy Research Institute (3.3 miles)
• VA Honor Annex (5.7 miles)

Physicians

• Mill Creek Park (1.9 miles)
• Research Medical Center: Yandrapu, Harathi MD (2.2 miles)
• KC CARE Health Center (2.4 miles)
• The University of Kansas Hospital - Westwood Campus (3 miles)
• Raytown Family Medical Care (5.2 miles)
• Village Pediatrics (5.9 miles)
• Vibrant Health - Wyandotte Neighborhood Clinics (6.2 miles)

Transportation

• KC Streetcar (3.5 miles)
• Amtrak Kansas City - Union Station (3.5 miles)