Anthology at the Plaza

Pros

• The staff at Anthology are extremely responsive and willing to help out wherever needed.
• The monthly activities calendar assures residents will be fully occupied with mind-stretching and body-strengthening exercises.
• The staff at Anthology is energetic, superbly credentialed, warm, and caring.
• Residents gather with family and friends for daily Happy Hour and share their adventures.
• The facility at Anthology is beautiful, state-of-the-art, and located in a vibrant part of Kansas City.
• The staff at Anthology is attentive and tries to accommodate residents' needs.
• The apartment at Anthology has natural light and views of the Plaza, making it a cozy and comfortable place to live.

Cons

• The Director of Sales at Anthology was nonchalant and unhelpful when asked questions.
• Staff members were seen on their cell phones instead of attending to residents who needed help.
• The cuisine at the facility is abhorrent and the cleanliness is lacking.
• There is a high turnover of staff and a lack of training for new employees.
• The maintenance department takes months to fix issues and the administrator makes excuses rather than taking action.
• The service levels at the facility are not up to par and there is a high turnover of nursing staff.
• There is no accessible green space and rooms may have undesirable views.
• The atmosphere feels cold and sterile, and the rooms may be too big for individuals with mobility issues.
• The nursing staffing needs improvement and there has been significant turnover, although it is recognized that the facility is still new.
• Despite being a brand new facility, there were concerns about the staff's ability to provide adequate care.

Review

Anthology, a care home located in Kansas City, has received mixed reviews from visitors and residents alike. One visitor noted that the Director of Sales seemed disinterested during their tour and that staff members were frequently on their cell phones instead of attending to residents. In fact, one staff member was seen ignoring a resident's cry for help, dismissing it as simply a symptom of dementia. These concerns led the visitor to explore the facility further and upon finding it unappealing, they decided against moving forward with Anthology.

Another individual visited their mother who had been living at Anthology for a month and encountered several issues. Swearing personnel in the main lobby and lengthy waits for food were just a couple of the problems they experienced. Even when they called for the charge nurse, it took thirty minutes for them to arrive. This dissatisfaction with the facility's overall experience prompted them to begin preparations to have their mother relocated.

A former resident's family member expressed frustration with Anthology's high staff turnover rate and lack of training for new employees. They recommended installing cameras in rooms to ensure adequate care is being provided as they witnessed instances where meals were forgotten and assistance with bedtime routines was neglected. Despite these ongoing issues, the only consistent change they observed was the rise in fees charged by Anthology.

Another reviewer found that there was a lack of structure at Anthology, with maintenance requests taking months to address and an administrator who always had excuses instead of resolutions. On the positive side, some highlights mentioned about this community included its attentive staff, clean environment, and attempts to accommodate residents. However, the reviewer felt that their loved one needed a smaller space due to mild dementia and difficulty walking.

One reviewer commented positively on their tour experience at Anthology at Plaza but ultimately chose not to move in because there was no accessible green space and their loved one's potential room looked out onto a garage. While noting that the atmosphere felt cold and sterile at times, they acknowledged that the facility's proximity to hospitals could have been beneficial given their loved one's health issues.

Another visitor also had a favorable impression of Anthology, appreciating its attentiveness, cleanliness, and comfort. However, they felt that the rooms were too big for their loved one who struggled with walking and needed a smaller space.

In contrast to the negative reviews, there are positive comments about Anthology as well. One reviewer praised the facility's state-of-the-art amenities and prime location in a vibrant part of Kansas City. They highlighted the engaging activities offered to residents and credited the caring and energetic staff for making Anthology special. Additionally, they mentioned that their brother quickly settled in and became a part of the community, finding joy in decorating his apartment with natural light and views of the Plaza.

Given its recent opening, there were some allowances made for Anthology's shortcomings by another reviewer. They recognized that improvements were needed in terms of nursing staffing levels and reducing turnover but believed that these issues would be addressed by the new director within six months. This individual commended the property's beauty while acknowledging that service levels still required improvement.

In conclusion, Anthology at Plaza has received both positive and negative reviews from visitors and residents alike. Concerns have been raised regarding disinterested staff members, lack of training for new employees, high turnover rates among department heads, slow response to maintenance requests, excuses made by administrators instead of resolutions, uncleanliness, and long wait times for food. Positive aspects include attentive staff members who try to accommodate residents' needs and a beautiful property with state-of-the-art amenities located in a bustling part of Kansas City. Ultimately, individuals considering Anthology as an option should carefully assess these contrasting experiences before making a decision about moving forward with this care home.

This part of Kansas City, Missouri offers a diverse range of amenities and services that cater to the needs of seniors seeking a comfortable and convenient living environment. With a variety of restaurants, cafes, hospitals, physicians' offices, places of worship, pharmacies, and parks within close proximity, residents have easy access to essential resources for their well-being. The neighborhood also features transportation options such as the KC Streetcar and Amtrak station at Union Station for convenient travel around the city. The presence of reputable healthcare facilities like Saint Luke's Hospital and Truman Medical Center ensures quality medical care is readily available. Additionally, the neighborhood's beautiful parks like Loose Park and Swope Park provide opportunities for leisurely walks and outdoor activities. Overall, this area presents a vibrant and supportive community ideal for seniors looking to enjoy their golden years in a bustling yet peaceful setting.

Restaurants

• Winstead's (0.1 miles)
• Beer Kitchen (0.8 miles)
• Bistro 303 (0.8 miles)
• Mickey's Hideaway (0.8 miles)
• Char Bar (0.8 miles)
• Go Chicken Go (0.9 miles)
• China Feast (1.8 miles)

Cafes

• Starbucks (0.2 miles)
• Starbucks (0.6 miles)
• Broadway Cafe (0.8 miles)
• Billie's Grocery (1.8 miles)
• Filling Station (2.1 miles)
• Panera Bread (2.8 miles)
• Front Range Coffeehouse & Provisions (3 miles)

Hospitals

• Saint Luke's Hospital of Kansas City (0.4 miles)
• Cambridge A Pre/Post (1.6 miles)
• Children's Mercy Research Institute (3 miles)
• Truman Medical Center (3 miles)
• Kansas City VA Medical Center : Midwest Biomedical Research (3.5 miles)

Physicians

• Mill Creek Park (0.4 miles)
• KC CARE Health Center (1.4 miles)
• The University of Kansas Hospital - Westwood Campus (1.6 miles)
• Research Medical Center: Yandrapu, Harathi MD (2.8 miles)
• Vibrant Health - Wyandotte Neighborhood Clinics (5.1 miles)
• Village Pediatrics (5.1 miles)
• AdventHealth Centra Care Shawnee (6.2 miles)

Places of Worship

• Central United Methodist Church (0.7 miles)
• Trinity United Methodist Church (1.5 miles)
• Resurrection Downtown (3.6 miles)
• Overland Park Christian Church (5.8 miles)

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (0.9 miles)
• Sun Fresh (0.9 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.5 miles)
• The University of Kansas Hospital Cambridge Tower A Retail Pharmacy (1.6 miles)
• The University of Kansas Hospital Cambridge Tower A Pharmacy (1.6 miles)

Parks

• Loose Park (0.7 miles)
• Historic Hyde Park (0.8 miles)
• Central Park (2.9 miles)
• Washington Square Park (2.9 miles)
• Swope Park (3.2 miles)
• Harmon Park (4.5 miles)
• Bar K Dog Bar (5 miles)

Transportation

• KC Streetcar (2.9 miles)
• Amtrak Kansas City - Union Station (3 miles)