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3.3 from 61 reviews
5 stars
26
4 stars
8
3 stars
4
2 stars
4
1 stars
19
Overall Review of Bishop Spencer Place
caveat16 reviews mention this
Staffing and call response concerns
Residents and families describe long waits and lapses in nursing response.
Several reviews describe delayed or missing help after call buttons are pressed, including waiting to use the restroom and not being checked on promptly. Other accounts mention residents left in bed for extended periods or left dealing with symptoms without timely attention. Some families also describe problems with medication timing, night-shift coverage, or care oversight, and recommend having an advocate presentâespecially in the skilled nursing unit.
caveat4 reviews mention this
Independent living feels better
Reviews suggest outcomes differ sharply by care level.
A subset of reviews draws a clear line between independent living and the nursing-focused units. One review says independent living is excellent and that staff and meals have been a positive experience for years, while other reviews describe assisted living and skilled nursing as much worse for residents who need more help. Taken together, families appear to be urging people to match the right level of care to avoid expectations around the higher-support units.
common3 reviews mention this
Dining can be hit or miss
Dining quality draws both strong praise and serious complaints.
Some residents describe meals as excellent and reasonably priced, including positive comments about everyday dining. Other reviews criticize food quality as inedible or describe dining as part of broader care problems during rehab. With these mixed accounts, dining seems to depend on the unit experience and timing of the stay.
common6 reviews mention this
Friendly staff and activities stand out
Reviews repeatedly mention friendly staff and engagement opportunities.
Multiple reviews describe staff as friendly and caring, including praise that residents are treated with dignity. Others also highlight ongoing activities and community time, including socialization as a benefit of being known by staff and other residents. A few reviews still include care-level complaints, but the relationship-building and daily engagement show up as a consistent bright spot.
common3 reviews mention this
PT and OT get credit
Physical therapy and occupational therapy receive the most consistent rehab praise.
Even in otherwise negative rehab reviews, families frequently single out PT/OT as decent or among the best parts of the experience. That praise appears alongside broader complaints about nursing coverage and responsiveness, suggesting therapy quality may not always translate into day-to-day follow-through. For people evaluating rehab, the reviews imply itâs worth asking what therapy can achieve alongside nursing support.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
40 resident community capacity
Types of Care
Assisted Living
Continuing Care Retirement Community (CCRC)
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Private bathrooms
Transportation
Kansas City International (18 miles away)
Transportation arrangement
Transportation arrangement (non-medical)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Scheduled daily activities
Videos
Nearby Places of Interest
Physicians
Mill Creek Park (0.3 miles)
KC CARE Health Center (1.1 miles)
The University of Kansas Hospital - Westwood Campus (1.4 miles)
Research Medical Center: Yandrapu, Harathi MD (3.4 miles)
Vibrant Health - Wyandotte Neighborhood Clinics (4.5 miles)
Village Pediatrics (5.3 miles)
AdventHealth Centra Care Shawnee (5.8 miles)
Hospitals
Saint Luke's Hospital of Kansas City (0.3 miles)
Cambridge A Pre/Post (0.9 miles)
Children's Mercy Research Institute (2.7 miles)
Truman Medical Center (2.7 miles)
Kansas City VA Medical Center : Midwest Biomedical Research (3.9 miles)
Restaurants
Beer Kitchen (0.4 miles)
Mickey's Hideaway (0.4 miles)
Char Bar (0.4 miles)
Bistro 303 (0.5 miles)
Winstead's (0.7 miles)
China Feast (1.5 miles)
Go Chicken Go (1.6 miles)
Cafes
Broadway Cafe (0.4 miles)
Starbucks (0.5 miles)
Starbucks (0.6 miles)
Billie's Grocery (1.6 miles)
Filling Station (1.9 miles)
Panera Bread (2.5 miles)
Mildred's (3 miles)
Pharmacies
Sun Fresh (0.4 miles)
Walgreens (0.7 miles)
CVS Pharmacy (0.7 miles)
CVS Pharmacy (0.9 miles)
The University of Kansas Hospital Cambridge Tower A Retail Pharmacy (0.9 miles)
The University of Kansas Hospital Cambridge Tower A Pharmacy (1 miles)
Bishop Spencer Place on seniors.fyi includes 14 photos including images showing interior, decor, bathroom, garden, plant, outdoor, pergola, nature, and more.
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