Bishop Spencer Place in Kansas City, MO

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  • Interior

    A bathroom interior featuring a mirror, shelves, and soap dispensers.
  • Outdoors

    A peaceful garden setting featuring a pergola, trees, and outdoor furniture under dappled sunlight.
  • Decor

    A cozy interior featuring a vintage dresser with a lamp and painting above, flanked by two wooden chairs.
  • Building

    Entrance of a building with a green awning.
  • Landscaping

    A serene garden area featuring a wooden pergola surrounded by lush plants.
  • Lighting

    A ceramic table lamp with a white lampshade, placed on a wooden table beside a mirror.
  • Garden

    Close-up of white flowers with red centers in a garden setting.
  • Outdoor

    A peaceful garden scene with a chair and flowering shrubs.
  • Bathroom

    A walk-in tub designed for accessibility, featuring a towel and decorative flowers.
  • Hallway

    A hallway interior featuring an aquarium and a handrail.
  • Plant

    A living room corner with a leafy plant and wooden furniture, including a bookshelf filled with books.

Bishop Spencer Place in Kansas City, MO

Information last verified:

4301 Madison Avenue, Kansas City, MO 64111

For more information about senior living options: (844) 490-3973

3.2 from 55 reviews
5 stars
21
4 stars
8
3 stars
4
2 stars
4
1 stars
18

Overall Review of Bishop Spencer Place

Pros

  • pro The independent living facility is described as excellent.
  • pro The assisted living section is beautiful, and private-pay residents appear to receive good care.
  • pro The overall community is described as one of the most beautiful senior living communities in Kansas City, with top-notch apartments, staff, and dining.
  • pro The PT/OT services are described as decent.
  • pro The York Place division’s staff are praised for treating residents like family and providing good care.
  • pro Independent living staff are described as excellent.

Cons

  • pro The facility is described as an awful place where an unchecked wound led to sepsis and the patient died.
  • pro The staff were inattentive, neglectful, and mean to the patient.
  • pro The loved one received zero nursing care and a non-working catheter.
  • pro A worker shoved the patient.
  • pro The food is not edible, and a nurse lied when paramedics arrived.
  • pro The night shift is disgraceful; meds and doctors are only available on certain days.
  • pro Complaints to the director of nursing are ignored; families must advocate for loved ones.
  • pro CNAs and nurses are jaded and lack compassion, with many patients left in bed all day.

Review

Bishop Spencer Place is best suited for independent-minded seniors who prize a polished, amenity-rich environment and a robust social calendar, plus the reassurance of a guarded, well-kept campus. It can work well for couples or individuals who can manage daily living with minimal on-site medical oversight, or who have strong family advocates to monitor care. Those seeking dependable, high-touch skilled nursing after a hospital stay, or anyone dependent on consistent, readily available medical and nursing attention, should consider alternatives. Medicaid residents and families prioritizing predictable, transparent care contracts may also want to look elsewhere.

The strongest positives reside in the independent living and some private-pay segments. Reviews consistently describe Bishop Spencer Place as beautiful and livable, with residents reporting meaningful engagement, diverse activities, and dining that holds appeal for long-tenured occupants. The emotional tenor from many independent-living residents is positive: a sense of community, dignity, and ongoing opportunities to be involved. The on-site structure, common areas, security, and program offerings, appears to support a proactive, sociable lifestyle, and there are accounts of excellent experiences with the PT/OT teams when mobility and rehab needs are limited to those waves of care.

But the major caveat is the nursing and rehabilitation component. Across numerous accounts, the skilled-nursing unit is described as under-staffed, inattentive, and sometimes inhospitable, with delays in medication administration and physician contact that undermine patient safety. Reports range from long waits for basic needs to outright concerns about neglect or rough handling, and several families recount bed sores or inadequate wound care. The patient experience in the rehab setting is frequently portrayed as inconsistent or subpar, with some staff described as disengaged or overwhelmed by workload. On top of that, some residents report rooms that feel cramped, with care gaps that manifest in call-bell delays and insufficient assistance during daily tasks.

These contrasting realities raise a practical tension: the pros of independent living and select caregivers can be meaningful and genuinely life-enhancing, yet the risk profile rises sharply for those who require consistent nursing attention, reliable wound and med management, or rapid responses in emergencies. When the nursing unit is functioning well, the community can deliver on its promise of a dignified, engaged senior lifestyle; when it is not, families are forced into constant vigilance, often with limited ability to effect rapid improvement. A number of reviewers also flag administrative friction, billing issues, perceived inequities between private-pay and Medicaid residents, and uneven responsiveness from leadership, which compounds the uncertainty for families paying out of pocket or navigating transitions.

For families evaluating Bishop Spencer Place, a disciplined, proactive evaluation is essential. Ask pointed questions about staffing ratios on both day and night shifts, the time-to-response for call bells, and the process for med administration and doctor visits. Request a clear explanation of wound-care protocols, recent infection or pressure-ulcer incidents, and how the facility handles patient dignity and personal belongings. Review recent QA/PI notes, if available, and speak with current residents and families about their day-to-day experiences, not just promotional materials. If considering assisted living or independent living, verify the level of medical oversight present on those floors and whether private-pay residents report noticeably different experiences than those with other funding sources.

In sum, Bishop Spencer Place serves well for seniors seeking a vibrant independent-living environment and reliable non-medical support; it is less dependable for those who require steady, high-quality skilled nursing or rehab services. The decision hinges on risk tolerance and care needs: for a life anchored in social opportunity and self-direction, this campus can be a strong fit; for post-acute rehab, wound care, or frequent medical needs, alternatives with stronger nursing staffing and more consistent medical oversight are advisable. A thorough, hands-on due diligence process, tours at different times, conversations with nursing leadership, and direct discussions with current residents’ families, will illuminate how closely the reality aligns with expectations in this community.

Features

Housing

  • 40 resident community capacity 40 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Continuing Care Retirement Community (CCRC) Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.

Transportation

  • Kansas City International (18 miles away) Kansas City International (18 miles away)
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Bishop Spencer Place in Kansas City, MO is a premier assisted living community that offers a range of care services to meet the unique needs of its residents. As a Continuing Care Retirement Community (CCRC), it provides a continuum of care, ensuring that individuals can age in place and receive the appropriate level of support as their needs change over time.

The community also features a Skilled Nursing Facility for those who require more intensive medical care. Residents can enjoy peace of mind knowing that they have access to 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. Medication management is also provided to ensure proper administration and dosage.

At Bishop Spencer Place, residents enjoy a wide array of amenities to enhance their comfort and convenience. Each accommodation is fully furnished, complete with cable or satellite TV and private bathrooms. Housekeeping services are available to maintain a clean and tidy living space. Move-in coordination is provided to make the transition into the community seamless.

Outdoor spaces are thoughtfully designed for relaxation and recreation, allowing residents to spend time amidst beautiful gardens. Transportation arrangement is available for non-medical purposes, making it easy for individuals to run errands or explore nearby attractions.

Dining at Bishop Spencer Place is tailored to meet special dietary restrictions, ensuring that residents receive nutritious meals that align with their health needs. Additionally, there are many options for dining out with 27 restaurants nearby.

Engaging in social activities is an important part of life at Bishop Spencer Place. Scheduled daily activities provide opportunities for residents to connect with one another and participate in meaningful experiences.

The community's prime location offers easy access to various amenities in the surrounding area. With nearby cafes, parks, pharmacies, physicians' offices, places of worship, and hospitals – residents have everything they need within reach.

Bishop Spencer Place prides itself on providing exceptional care and creating an enriching environment where seniors can flourish.

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Nearby Places of Interest

Physicians

  • Mill Creek Park (0.3 miles)
  • KC CARE Health Center (1.1 miles)
  • The University of Kansas Hospital - Westwood Campus (1.4 miles)
  • Research Medical Center: Yandrapu, Harathi MD (3.4 miles)
  • Vibrant Health - Wyandotte Neighborhood Clinics (4.5 miles)
  • Village Pediatrics (5.3 miles)
  • AdventHealth Centra Care Shawnee (5.8 miles)

Hospitals

  • Saint Luke's Hospital of Kansas City (0.3 miles)
  • Cambridge A Pre/Post (0.9 miles)
  • Children's Mercy Research Institute (2.7 miles)
  • Truman Medical Center (2.7 miles)
  • Kansas City VA Medical Center : Midwest Biomedical Research (3.9 miles)

Restaurants

  • Beer Kitchen (0.4 miles)
  • Mickey's Hideaway (0.4 miles)
  • Char Bar (0.4 miles)
  • Bistro 303 (0.5 miles)
  • Winstead's (0.7 miles)
  • China Feast (1.5 miles)
  • Go Chicken Go (1.6 miles)

Cafes

  • Broadway Cafe (0.4 miles)
  • Starbucks (0.5 miles)
  • Starbucks (0.6 miles)
  • Billie's Grocery (1.6 miles)
  • Filling Station (1.9 miles)
  • Panera Bread (2.5 miles)
  • Mildred's (3 miles)

Pharmacies

  • Sun Fresh (0.4 miles)
  • Walgreens (0.7 miles)
  • CVS Pharmacy (0.7 miles)
  • CVS Pharmacy (0.9 miles)
  • The University of Kansas Hospital Cambridge Tower A Retail Pharmacy (0.9 miles)
  • The University of Kansas Hospital Cambridge Tower A Pharmacy (1 miles)
  • Walgreens (1.3 miles)

Parks

  • Historic Hyde Park (1 miles)
  • Loose Park (1.1 miles)
  • Washington Square Park (2.6 miles)
  • Central Park (3.1 miles)
  • Swope Park (3.8 miles)
  • Harmon Park (4.6 miles)
  • Bar K Dog Bar (4.6 miles)

Places of Worship

  • Central United Methodist Church (1.3 miles)
  • Trinity United Methodist Church (1.4 miles)
  • Resurrection Downtown (3.2 miles)
  • Overland Park Christian Church (5.7 miles)

Transportation

  • KC Streetcar (2.6 miles)
  • Amtrak Kansas City - Union Station (2.6 miles)

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