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Grand Pavilion At The Plaza in Kansas City, MO

Grand Pavilion At The Plaza is an assisted living community in Kansas City, MO.

Information last verified:

4330 Washington, Kansas City, MO 64111

For more information about senior living options: (866) 208-4318

2.9 from 39 reviews
5 stars
16
4 stars
2
3 stars
1
2 stars
2
1 stars
18

Overall Review of Grand Pavilion At The Plaza

caveat 10 reviews mention this

Cleanliness and odors draw criticism

Cleanliness and odor problems come up repeatedly in resident reports.

Multiple reviews describe strong urine smells, dirty rooms or bathrooms, and even cockroaches. A few visitors also report the facility smelled clean on their visit, but most comments focus on the negative side. Several reviewers say they had to respond themselves, such as using air fresheners or complaining to administrators, to address what they noticed.

caveat 4 reviews mention this

Care and medication handling concerns

Some residents and families report breakdowns in care delivery.

Several reviews raise concerns about getting timely medication and support when help was needed. One reviewer describes oxygen not being administered adequately, and another describes delays in pain medication and problems with records. Others mention call-button response and daily help not happening consistently, including limited bathing and attention.

caveat 2 reviews mention this

Food receives negative feedback

Food quality is a recurring complaint.

Some reviews call the food horrendous or say it is awful. One reviewer also describes an especially distressing experience with what they found in a meal.

common 11 reviews mention this

Staff friendliness varies but shows up

Families frequently describe staff as friendly and caring.

Across the reviews, many visitors say staff members were friendly, helpful, and welcoming. A few people also acknowledge that while some staff were good, others did not care or acted unprofessionally. Even among negative reviews, there are occasional mentions of individual staff who were kind.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 154 resident community capacity 154 resident community capacity

Types of Care

  • Assisted Living Assisted Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Kansas City International (18 miles away) Kansas City International (18 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Mill Creek Park (0.1 miles)
  • KC CARE Health Center (1.1 miles)
  • The University of Kansas Hospital - Westwood Campus (1.5 miles)
  • Research Medical Center: Yandrapu, Harathi MD (3.3 miles)
  • Vibrant Health - Wyandotte Neighborhood Clinics (4.6 miles)
  • Village Pediatrics (5.3 miles)
  • AdventHealth Centra Care Shawnee (6 miles)

Hospitals

  • Saint Luke's Hospital of Kansas City (0.1 miles)
  • Cambridge A Pre/Post (1.1 miles)
  • Children's Mercy Research Institute (2.6 miles)
  • Truman Medical Center (2.7 miles)
  • Kansas City VA Medical Center : Midwest Biomedical Research (3.7 miles)

Restaurants

  • Beer Kitchen (0.3 miles)
  • Mickey's Hideaway (0.4 miles)
  • Char Bar (0.4 miles)
  • Bistro 303 (0.4 miles)
  • Winstead's (0.6 miles)
  • Go Chicken Go (1.4 miles)
  • China Feast (1.5 miles)

Cafes

  • Broadway Cafe (0.3 miles)
  • Starbucks (0.4 miles)
  • Starbucks (0.5 miles)
  • Billie's Grocery (1.5 miles)
  • Filling Station (1.9 miles)
  • Panera Bread (2.5 miles)
  • Mildred's (3 miles)

Pharmacies

  • Sun Fresh (0.5 miles)
  • CVS Pharmacy (0.6 miles)
  • Walgreens (0.6 miles)
  • The University of Kansas Hospital Cambridge Tower A Retail Pharmacy (1.1 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.1 miles)
  • The University of Kansas Hospital Cambridge Tower A Pharmacy (1.1 miles)

Parks

  • Historic Hyde Park (0.8 miles)
  • Loose Park (1 miles)
  • Washington Square Park (2.6 miles)
  • Central Park (3 miles)
  • Swope Park (3.7 miles)
  • Bar K Dog Bar (4.6 miles)
  • Harmon Park (4.7 miles)

Places of Worship

  • Central United Methodist Church (1.2 miles)
  • Trinity United Methodist Church (1.3 miles)
  • Resurrection Downtown (3.2 miles)
  • Overland Park Christian Church (5.8 miles)

Transportation

  • KC Streetcar (2.6 miles)
  • Amtrak Kansas City - Union Station (2.6 miles)

Frequently Asked Questions

Where is Grand Pavilion At The Plaza?

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