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4.7 from 35 reviews
5 stars
28
4 stars
6
3 stars
0
2 stars
1
1 stars
0
Overall Review of Premier Custom Care, LLC - Prairie Village
common6 reviews mention this
Care feels personal in-home
The in-home setup is a core part of what residents and families value.
Multiple reviewers describe that care happens in the person’s home rather than in a facility, and they like having help available when family needs time away. Residents and families mention scheduling flexibility and consistent support that fits daily routines like bathing, meals, light housekeeping, and errands. One reviewer also describes the benefit of bringing a caregiver in ahead of a discharge so the transition home is smoother.
common2 reviews mention this
Dementia support stands out
Residents and families specifically credit caregivers for dementia-informed engagement.
In reviews focused on Alzheimer’s or dementia, family members say caregivers kept their loved one engaged through everyday activities and helped with routines like walking and chores. Reviewers also describe dementia-aware redirection and education, including diverting when a person perseverates and using approaches that support independence and comfort.
common26 reviews mention this
Caregivers are consistently compassionate
Caregivers are repeatedly described as kind, caring, and genuinely invested.
Across many reviews, the most recurring theme is compassion: reviewers describe attentive caregivers who understand individual needs and provide comfort and safety. Several families emphasize respectful, encouraging support (including helping with personal care and companionship) and say communication during visits helps them feel confident. A number of reviewers also highlight that caregivers build trust and show up reliably in day-to-day caregiving.
caveat4 reviews mention this
Communication and billing need work
Some reviews point to problems with coordination, communication, or clear billing.
A few reviewers report communication issues, including limited follow-up from management and disappointments compared with what they were told the company could provide. Others mention delays in getting billed or frustration when details were not clearly disclosed ahead of time for respite or related charges. Taken together, these comments suggest families may want to confirm details in writing before relying on a specific schedule of care or added services.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Kansas City International (18 miles away)
Nearby Places of Interest
This area of Prairie Village, Kansas, offers a convenient and well-rounded community for senior living. With several reputable physicians and hospitals nearby, you can feel assured knowing that quality healthcare services are easily accessible. The abundance of dining options, including local restaurants and cafes, provides a variety of choices for dining out or enjoying a leisurely meal. Additionally, the presence of pharmacies ensures that your medication needs can be taken care of promptly. For those who enjoy spending time outdoors, the proximity to parks like Historic Hyde Park and Loose Park offers opportunities for relaxation and exercise. With easy access to transportation options like the KC Streetcar and Amtrak Kansas City - Union Station, getting around the area is convenient. Overall, this part of Prairie Village provides a senior-friendly environment with essential amenities close by.
Physicians
Mill Creek Park (0.1 miles)
KC CARE Health Center (1.1 miles)
The University of Kansas Hospital - Westwood Campus (1.5 miles)
Research Medical Center: Yandrapu, Harathi MD (3.3 miles)
Vibrant Health - Wyandotte Neighborhood Clinics (4.7 miles)
Village Pediatrics (5.3 miles)
AdventHealth Centra Care Shawnee (6 miles)
Hospitals
Saint Luke's Hospital of Kansas City (0.1 miles)
Cambridge A Pre/Post (1.1 miles)
Children's Mercy Research Institute (2.7 miles)
Truman Medical Center (2.7 miles)
Kansas City VA Medical Center : Midwest Biomedical Research (3.7 miles)
Restaurants
Beer Kitchen (0.4 miles)
Mickey's Hideaway (0.4 miles)
Bistro 303 (0.4 miles)
Char Bar (0.4 miles)
Winstead's (0.5 miles)
Go Chicken Go (1.3 miles)
China Feast (1.5 miles)
Cafes
Broadway Cafe (0.4 miles)
Starbucks (0.4 miles)
Starbucks (0.4 miles)
Billie's Grocery (1.5 miles)
Filling Station (1.9 miles)
Panera Bread (2.5 miles)
Mildred's (3 miles)
Pharmacies
Sun Fresh (0.5 miles)
CVS Pharmacy (0.6 miles)
Walgreens (0.7 miles)
Walgreens (1 miles)
CVS Pharmacy (1.1 miles)
The University of Kansas Hospital Cambridge Tower A Retail Pharmacy (1.1 miles)
The University of Kansas Hospital Cambridge Tower A Pharmacy (1.2 miles)
Elder law attorneys assist older adults and their families with legal matters such as estate planning, Medicaid eligibility, and guardianships, while also providing protection against elder abuse. They help navigate complex regulations to safeguard financial resources, ensure well-being, and maintain autonomy for seniors.
Caregiving for an aging parent entails emotional and financial responsibilities accompanied by significant tax implications, including potential benefits from claiming them as dependents and deductions for medical expenses and caregiving costs. Caregivers must understand eligibility requirements, maintain thorough documentation, and consider consulting a tax professional to navigate these complexities effectively.
Low-impact exercises are vital for seniors as they promote health, independence, and social interaction while reducing joint strain. These adaptable activities, guided by healthcare professionals, enhance strength, flexibility, and emotional well-being.
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