Clara Manor Nursing Home
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3621 Warwick Boulevard, Kansas City, MO 64111
For more information about senior living options: (844) 490-3973
The collection of comments reads like a sweeping indictment of a facility where frustration, fear, and disappointment collide with a few bright spots of care. Across the remarks, the dominant tone is negative: residents and families describe a place that feels poorly managed and slow to respond, with a pattern of communication gaps that leave loved ones anxious and uncertain. The overarching impression is that improvements in administration, staffing, and accountability would be meaningful, because the current environment often seems to undermine dignity and trust.
Practically speaking, several reviewers flag concrete operational failings that ripple through daily life. Residents' laundry, for example, is said to be lost and not replaced, eroding a basic sense of security and personal care. Items disappearing and the lack of accountability when they do intensify the sense that residents' personal belongings are not safeguarded. Coupled with these administrative hiccups is a wider indictment of staff behavior: comments describe disrespect toward residents and a culture that does not consistently listen to those it serves. The feedback strongly suggests that more nurses and a more empathetic, attentive staff could make a significant difference in the day-to-day experience.
Yet the narrative is not uniformly negative. A few voices stand out for highlighting sincere positives amid the criticisms. Foremost among them is Mary, who emerges as a beacon in the reviews. She is repeatedly described as a terrific person - a caregiver who is compassionate and attentive. In one tender note she is credited with allowing a resident to keep a cat, an act that many families would view as a meaningful, humane accommodation. Other reviewers praise some nurses for being good listeners, and a few mention that the food is pretty good. In the midst of broader complaints, these fragments of praise offer a counterbalance and remind readers that compassionate care does exist, even if it is not universal.
Interwoven with complaints about care and communication are urgent pleas for responsiveness. Several reviewers echo a demand that phones be answered promptly, with one even threatening to involve the police if contact is not made. The intensity of this sentiment underscores a fear that families are being kept in the dark about their loved ones' status and well-being. The anxiety tied to unanswered calls - with the possibility of harm or neglect left unaddressed - appears as a recurring undercurrent in the feedback, signaling that reliable, timely communication is a critical improvement area.
There are also deeply personal, problematic anecdotes that complicate the overall picture. One reviewer who now lives at the facility notes that Mary remains a positive force but acknowledges the ongoing need for better staffing. Another account describes visiting restrictions that feel austere and procedural: wearing masks at all times, the requirement to schedule visits, and even the demand to get a shot before being allowed to see a loved one. The impression left is that policies may be rigid and not always aligned with the emotional needs of residents and their families, contributing to a sense of coldness or inflexibility in the care environment.
Perhaps the most heartrending entry concerns a death and the way it was handled administratively. A great-uncle's passing was not communicated for an extended period, followed by cremation without family notification. The family reports being told that he had passed weeks earlier and remained unaware of his location and the status of his ashes, with staff who seemed incapable of directing calls appropriately. The intensity of this particular story - paired with the accusation of overall incompetence in handling logistics and communications - leads the reviewer to urge others not to send their families to the facility. It stands as a sobering reminder of how failures in basic communication and process can have lasting, devastating emotional consequences for families.
Amid the turmoil, there are gestures of gratitude that provide a glimmer of relief and human connection. A closing note thanking Mr. Morgan, identified as the charge nurse, praises his patience, understanding, and compassionate communication during a short phone call. The reviewer emphasizes that his kindness and sincere sympathy stood out in a landscape otherwise described as troubled. This acknowledgment reinforces the idea that dedicated individuals within the organization can make a meaningful difference, even when the broader environment is fraught with challenges.
In sum, the reviews sketch a complex portrait: a facility with significant administrative and communication shortcomings that affect residents and families on a daily basis, tempered by moments of genuine care from specific staff members like Mary and Mr. Morgan. The recurring warnings to prospective families - do not assume all is well, demand timely communication, and consider the emotional and logistical costs - reflect a deep-seated concern about how the facility treats its residents and informs their loved ones. While some care and kindness do exist, the overall message emphasizes the urgent need for improved management, clearer communication, and more consistent, compassionate staffing.
Clara Manor Nursing Home in Kansas City, MO is a skilled nursing facility that provides a wide range of care services and amenities for its residents. The community offers 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transferring. Medication management is also provided to ensure the health and well-being of the residents.
Residents at Clara Manor Nursing Home can enjoy a variety of amenities including a beauty salon, cable or satellite TV, community-operated transportation, and a fully furnished living space. The community also features a computer center, fitness room, gaming room, small library, and outdoor spaces such as gardens for residents to relax and socialize.
Meals at Clara Manor are restaurant-style dining with special dietary restrictions taken into consideration. The staff takes care of meal preparation and service to ensure that residents have nutritious meals according to their specific needs. Additionally, there are options for diabetes diet management available.
Residents have access to various activities within the community including fitness programs, resident-run activities, scheduled daily activities, and planned day trips. Concierge services are also available to assist residents in organizing their daily schedules.
The location of Clara Manor Nursing Home is convenient with numerous facilities nearby. There are 11 cafes, 7 parks, 17 pharmacies, 5 physicians' offices, 26 restaurants, 2 transportation options, and 3 places of worship in close proximity. This allows residents to easily access necessary amenities without hassle.
Overall, Clara Manor Nursing Home offers a comprehensive assisted living community where residents can receive high-quality care services while enjoying various amenities and engaging in enriching activities.
This part of Kansas City, Missouri is a diverse and vibrant neighborhood with a variety of amenities within close proximity. There are several places of worship for spiritual enrichment, as well as healthcare facilities including clinics, pharmacies, and hospitals for easy access to medical care. Residents can enjoy a range of dining options from cafes to restaurants serving various cuisines. Nearby parks provide opportunities for outdoor recreation and relaxation. The area also offers convenient transportation options including the KC Streetcar and Amtrak station for easy travel. Overall, this neighborhood provides a balance of convenience, community, and potential for enriching senior living experiences.
Clara Manor Nursing Home is located at 3621 Warwick Boulevard, Kansas City, MO 64111 in Jackson County, Missouri
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