Bishop Spencer Place, a CCRC

Pros

• The staff at the care center was friendly and kept family members informed about residents' well-being.
• The facility provided great activities, ensuring that residents stayed engaged and active.
• Bishop Spencer Place offers a welcoming environment with a committee dedicated to helping new residents feel at home.
• The food at Bishop Spencer Place received positive remarks for its quality and taste.
• The location of Bishop Spencer Place is considered premier, providing easy access to local amenities and a beautiful garden area.
• Residents appreciate the availability of various living options under one roof, including independent living, assisted living, and skilled nursing care.
• Family members reported that the personnel were caring, attentive, and maintained a clean environment for the residents.

Cons

• The staff claims they lost the mother's paperwork, making it nearly impossible for family visits.
• The mother was found slumped in bed, unwashed and still in her nightgown during a visit.
• The mother did not receive her pain medication or lunch during a visit, leading to neglect of her basic needs.
• There were serious issues with care at the facility, including Stage 4 bedsores and uncontrolled blood sugar levels.
• The rehab care was described as awful, with long waits for bathroom assistance resulting in unhygienic conditions.
• Confirmed staff members were rough with residents, causing distress and physical harm.
• Staff failed to provide treatment for toenail fungus due to claims that it wasn’t a medical facility.
• The facility was understaffed and unable to ensure proper supervision for fall-risk residents, leading to severe injuries and fatalities.
• Poor hygiene practices among staff contributed to the spread of influenza and food poisoning incidents.
• Despite its nice appearance, Bishop Spencer Place had significant shortcomings in care and safety measures for residents.

Review

The experience of families and residents at various care centers reflects a vast spectrum of satisfaction, with some facilities shining vividly while others leave much to be desired. Among the most positively reviewed locations is Bishop Spencer Place, which has garnered praise for its friendly staff, excellent food, and a welcoming atmosphere. Several family members expressed overall contentment with the level of care their loved ones received there. One reviewer highlighted that the staff maintained open communication about her mother’s condition and ensured she attended all doctor appointments, which greatly alleviated concerns she had regarding her mother's well-being.

Residents at Bishop Spencer Place also benefit from an array of activities designed to engage them socially and physically. From movie nights to chair yoga and outings to museums or baseball games, there appears to be no shortage of opportunities for residents to stay active and involved in their community. The facility's friendly welcome committee further eases new residents into their environment. However, the experience isn’t uniform across all facilities; some individuals voiced deep disappointment with the quality of care provided elsewhere.

Conversely, one family shared tragic details about their father’s neglect at another unnamed facility where he was admitted for rehabilitation purposes. Reports emerged concerning stage four bedsores that developed during his stay—an indication of severe negligence by staff who failed to provide adequate monitoring or response when his health deteriorated significantly. Despite repeated inquiries into his condition by his family, they were assured that everything was under control until it became evident that it was not. This stark contrast in care underscores how critical attentive nursing practices are in elder care settings.

Similarly troubling accounts were reported concerning rehabilitation services characterized by long wait times for assistance in basic needs like using the bathroom—often leading residents to sit in uncomfortable conditions far longer than acceptable. Allegations surfaced indicating rough treatment from some caregivers and inadequate medical responses even when serious infections arose from poor hygiene practices within the facility's bathing area. In these instances, residents reported feeling bullied or mistreated rather than receiving compassionate support expected in such environments.

Another unsettling case included a resident who suffered injuries due to insufficient supervision—a common concern among families witnessing dangerous oversights in fall prevention protocols within certain facilities. The reliance on sensor packs that proved ineffective contributed directly to serious accidents resulting in hospitalization and ultimately death for one individual after falling multiple times despite requests from family members for effective intervention strategies.

In contrast, Bishop Spencer Place was lauded not only for its comprehensive range of services—from independent living to skilled nursing—but also its cleanliness and high standards upheld throughout its offerings. Family members emphasized the importance of having all necessary medical attention available under one roof while also mentioning personal enjoyment derived from the cultivated garden area and vibrant dining options available at the location. While costs may differ significantly across facilities—the negative experiences connected with neglectful staffing resonate deeply among reviews shared—they highlight an ongoing need amongst families searching for dignified care options amid varying price points and service levels present within senior living communities today.

This part of Kansas City, Missouri offers a diverse range of amenities for senior living. With several healthcare facilities in close proximity, including Mill Creek Park, KC CARE Health Center, and The University of Kansas Hospital, residents have access to quality medical care. Additionally, the area features a variety of restaurants, cafes, and pharmacies for convenience. Nearby parks like Historic Hyde Park and Loose Park provide opportunities for outdoor recreation and relaxation. Places of worship such as Central United Methodist Church and Trinity United Methodist Church offer spiritual support and community engagement. Public transportation options like the KC Streetcar and Amtrak Kansas City - Union Station provide easy access to other parts of the city for further exploration.

Physicians

• Mill Creek Park (0.3 miles)
• KC CARE Health Center (1.1 miles)
• The University of Kansas Hospital - Westwood Campus (1.4 miles)
• Research Medical Center: Yandrapu, Harathi MD (3.4 miles)
• Vibrant Health - Wyandotte Neighborhood Clinics (4.5 miles)
• Village Pediatrics (5.3 miles)
• AdventHealth Centra Care Shawnee (5.8 miles)

Hospitals

• Saint Luke's Hospital of Kansas City (0.3 miles)
• Cambridge A Pre/Post (0.9 miles)
• Children's Mercy Research Institute (2.7 miles)
• Truman Medical Center (2.7 miles)
• Kansas City VA Medical Center : Midwest Biomedical Research (3.9 miles)

Restaurants

• Beer Kitchen (0.4 miles)
• Mickey's Hideaway (0.4 miles)
• Char Bar (0.4 miles)
• Bistro 303 (0.5 miles)
• Winstead's (0.7 miles)
• China Feast (1.5 miles)
• Go Chicken Go (1.6 miles)

Cafes

• Broadway Cafe (0.4 miles)
• Starbucks (0.5 miles)
• Starbucks (0.6 miles)
• Billie's Grocery (1.6 miles)
• Filling Station (1.9 miles)
• Panera Bread (2.5 miles)
• Mildred's (3 miles)

Pharmacies

• Sun Fresh (0.4 miles)
• Walgreens (0.7 miles)
• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (0.9 miles)
• The University of Kansas Hospital Cambridge Tower A Retail Pharmacy (0.9 miles)
• The University of Kansas Hospital Cambridge Tower A Pharmacy (1 miles)
• Walgreens (1.3 miles)

Parks

• Historic Hyde Park (1 miles)
• Loose Park (1.1 miles)
• Washington Square Park (2.6 miles)
• Central Park (3.1 miles)
• Swope Park (3.8 miles)
• Harmon Park (4.6 miles)
• Bar K Dog Bar (4.6 miles)

Places of Worship

• Central United Methodist Church (1.3 miles)
• Trinity United Methodist Church (1.4 miles)
• Resurrection Downtown (3.2 miles)
• Overland Park Christian Church (5.7 miles)

Transportation

• KC Streetcar (2.6 miles)
• Amtrak Kansas City - Union Station (2.6 miles)