Caremate Home Health Care

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Caremate Home Health Care

2236 Marshall Avenue, St Paul, MN 55104

For more information about senior living options: (844) 490-3973

4.3 from 11 reviews
5 stars
8
4 stars
1
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Assisted Living

Overall Review of Caremate Home Health Care

Pros

  • pro CareMate makes the process of caring for a loved one easy.
  • pro CareMate communicates effectively and explains the care process from the outset.
  • pro CareMate nurses treat patients like family.
  • pro CareMate provides medication guidance to patients.
  • pro Families recommend CareMate for in-home care.
  • pro CareMate's team puts patients first.
  • pro CareMate is easy to work with and its staff are kind.

Cons

  • pro CareMate was described as a terrible agency that was very unreliable, very irresponsible, and very disorganized.
  • pro It took months to get everything set up in the system, and staff were assigned who hadn't been met or spoken to.
  • pro A nurse was sent to assess needs, but staff were not given any information on how to assist.
  • pro A staff member quit on the first day and was unaware of the job duties.
  • pro The reviewer would not recommend the agency to anyone, including physically disabled, mentally disabled, or elderly individuals.

Review

CareMate has earned praise from families who describe a process that was easy to navigate from the very start. One reviewer shared that, once they were connected to the agency, communication came through clearly and the overall process was explained in a straightforward way. They emphasized that the nurses caring for their mom treated her like family, going beyond basic duties to offer warmth and reassurance. In addition to this compassionate care, they appreciated practical help, noting that their mom learned important information about how to take her medications. Because of these experiences, they found themselves recommending CareMate to friends and family, grateful that the agency seemed to live up to its stated mission of caring.

Another observer highlighted the same sentiment with a concise nod to what makes CareMate stand out: a company that genuinely cares, easy to work with, and composed of kind employees. This brief but positive reflection underscored a theme that appeared across several accounts - that the demeanor and approach of the CareMate team can make the caregiving journey smoother and more reassuring for families facing the stress of in-home care.

Yet, the picture isn't uniform. A separate review took a starkly different tone, calling CareMate a terrible agency. The writer described the organization as unreliable, unresponsive, and disorganized, suggesting that the agency isn't suitable for someone with physical disabilities who needs stable, consistent support. The criticisms extended to delays - claims that setup could take months - and to misalignments in staffing, such as being paired with workers they hadn't met or spoken to. The reviewer also recounted a nurse assessment that failed to equip staff with necessary guidance, and even a staff member who quit on the first day, leaving the client without the necessary support. In this account, the conclusion was clear: they would not recommend CareMate to anyone who is physically, mentally disabled, or elderly, citing ongoing concerns about readiness and reliability.

In contrast, there are reviews that speak to a consistently positive experience with CareMate. One family described their experience as nothing but positive, praising the team for putting patients first and for maintaining regular communication. They noted the benefits to their loved one's quality of life, expressing gratitude for the care received at home and for the ongoing dialogue with caregivers. The sense of partnership - where the care team works with the family, keeping them informed and involved - appears to be a central thread in these affirmations.

Another vivid example of responsive support came from a later interaction involving a family member who needed help addressing a concern about their mom's care. When they reached out, they found Bridgett to be particularly understanding and attentive. Bridgett listened to the concerns, reassured the caller that she would handle the issue, and offered a sense of relief that someone was taking ownership of the problem. The praise in this instance underscored how important it is for families to feel heard and supported, especially when delicate questions about care emerge.

Taken together, the reviews paint a nuanced portrait of CareMate: many families report a caring, communicative, and supportive experience that improves daily life and fosters trust. Others describe significant shortcomings in operations, particularly around onboarding, staff readiness, and reliability, suggesting that experiences may vary by case or by location. The recurring themes of warmth, clear communication, and a tendency to treat patients with dignity contrast with notes about delays, disconnects in staff information, and inconsistent reliability. The presence of both ends of the spectrum underscores the importance of consistent processes, robust staff training, and proactive problem resolution.

In the end, the caregiver community seems to value both the human touch and the effective systems that support it. When things go well, families highlight how CareMate helps their loved ones feel cherished, well-informed, and safer at home. When issues arise, they point to the need for quicker setup, better staff preparation, and more dependable responsiveness. The standout moment in at least one account - the assistance of Bridgett - illustrates the impact a single, attentive team member can have on a family's sense of security. As CareMate continues to serve families at home, these stories together offer a roadmap for sustaining the strengths while closing gaps that still challenge some clients.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (5 miles away) Minneapolis-St Paul International (5 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Caremate Home Health Care in St Paul, MN is an assisted living community that provides a comfortable and supportive environment for seniors. Our fully furnished apartments are equipped with amenities such as cable or satellite TV, telephone, Wi-Fi/high-speed internet, and a kitchenette for added convenience.

We offer 24-hour supervision and assistance with activities of daily living including bathing, dressing, and transfers. Our dedicated staff coordinates with health care providers to ensure our residents receive the necessary medical care and medication management they require. We also provide diabetes diet support and meal preparation services to promote healthy eating habits.

At Caremate Home Health Care, we understand the importance of mental wellness. That's why we have a specialized program in place to address our residents' mental health needs and promote overall well-being. We cater to special dietary restrictions and offer a variety of meal options to meet our residents' individual preferences.

Our community fosters engagement and socialization through resident-run activities and scheduled daily activities for everyone to enjoy. In addition, we are conveniently located near various cafes, parks, pharmacies, restaurants, transportation services, places of worship, theaters, and hospitals for easy access to amenities outside our community.

At Caremate Home Health Care in St Paul, MN, we strive to create a nurturing environment where seniors can live comfortably while receiving the care they need.

Nearby Places of Interest

This part of St. Paul, Minnesota offers a diverse range of amenities and services that cater to the needs of seniors. With a variety of restaurants, cafes, and pharmacies within close proximity, residents can easily access dining options and essential healthcare resources. The area also boasts several parks and places of worship for leisure activities and spiritual fulfillment. Additionally, the presence of reputable hospitals and physicians ensures quality medical care nearby. The convenient transportation options, including transit hubs and airport terminals, make traveling easy for seniors who may want to explore beyond the immediate vicinity. Overall, this part of St. Paul provides a well-rounded environment for senior living with ample opportunities for social engagement and healthcare accessibility.

Restaurants

  • Dubliner Pub (0.9 miles)
  • BlackStack Brewing (1.3 miles)
  • Taco Bell (1.5 miles)
  • Brew Hall (1.5 miles)
  • Surly Brewing Company (1.9 miles)
  • Sea Salt Eatery (2.4 miles)
  • Matt's Bar (2.7 miles)

Pharmacies

  • CVS Pharmacy (1 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.3 miles)
  • Walgreens (2.4 miles)
  • Target Pharmacy (3.1 miles)
  • Walgreens (3.2 miles)
  • Walgreens (3.7 miles)

Cafes

  • Roundtable Cof (1.2 miles)
  • Groundswell (2 miles)
  • Starbucks (2.5 miles)
  • Dunn Brothers Coffee (4.6 miles)
  • Spyhouse Coffee (4.9 miles)
  • Starbucks (5.1 miles)

Parks

  • Longfellow Park (1.4 miles)
  • Franklin Terrace Off-Leash Dog Park (2 miles)
  • Wabun Picnic Area (2.3 miles)
  • Lake Hiawatha Park (2.5 miles)
  • Minnehaha Falls Dog Park (3 miles)
  • Como Park (3 miles)
  • Hidden Falls Park (3.2 miles)

Physicians

  • Dermatology Consultants P.A. (1.4 miles)
  • HealthPartners Health Center for Women Clinic St Paul (1.5 miles)
  • Parkway Family Physicians (2.4 miles)
  • Whittier Clinic (4.1 miles)

Places of Worship

  • St George Greek Orthodox Church (2.4 miles)
  • WW Studio (2.4 miles)
  • Cathedral of St Paul (4.2 miles)
  • Westminster Presbyterian Church (4.3 miles)

Hospitals

  • University of Minnesota Medical Center - East Bank Campus (2.4 miles)
  • VA Medical Center (3.2 miles)
  • Hennepin County Medical Center (3.7 miles)
  • Csc Gi Lab (3.7 miles)
  • United Hospital Joint Relacement Center (4.2 miles)
  • St Joseph's Hospital-St Paul (4.6 miles)
  • Regions Hospital Burn Center (4.9 miles)

Transportation

  • Minnesota State Fair Transit Hub (2.5 miles)
  • Concourse D (4.4 miles)
  • Concourse E (4.4 miles)
  • Escape Lounge (4.5 miles)
  • Delta Sky Club (4.5 miles)
  • Terminal 1-Lindbergh (4.6 miles)
  • Concourse C (4.6 miles)

Theaters

  • AMC Rosedale 14 (4.7 miles)

Frequently Asked Questions

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