New Perspective Senior Living | Highland Park

Pros

• The staff at New Perspective is caring and attentive, providing excellent care to residents and going above and beyond in their duties.
• Residents enjoy a variety of engaging activities that promote social interaction and mental stimulation.
• Many families appreciate the communication and support offered by the staff, especially during times of illness or hospitalization.
• The facility is described as clean, friendly, and welcoming, creating a warm environment for residents.
• Families feel reassured knowing their loved ones are well taken care of in a safe space with qualified caregivers.
• Positive experiences with specific staff members highlight the individualized attention and kindness shown to residents.
• Families express gratitude for the peace of mind that comes from knowing their loved ones are thriving in the community.
• New Perspective has been recognized for its ability to provide tailored care that meets the unique needs of each resident.

Cons

• The food was served cold, and the care was substandard.
• The response time for requests took much longer than anticipated, and voicemails sometimes went unanswered for too long.
• There were issues with communication from staff when needed assistance.
• Some residents felt that the costs associated with flooring replacement should not have been their responsibility.
• Families expressed concerns about the overall expense of the facility compared to other options in the area.
• The kitchen was experiencing turnover, which affected the quality of food service.
• Despite a generally warm atmosphere, some families noticed staff shortages in certain roles such as activities director.
• One review mentioned that New Perspective seemed like a last resort option rather than a preferred choice due to limited availability.
• A family member indicated they wished they had known more about what to expect from assisted living prior to moving in.

Review

The collection of reviews about New Perspective Senior Living in Highland Park presents a diverse tapestry of experiences from families and residents, highlighting both the strengths and weaknesses of the facility. A significant point raised by several reviewers is the quality of care provided. Many expressed gratitude for the compassionate staff who treat residents with kindness and dedication. This sentiment is particularly emphasized in testimonials praising specific caregivers like Kristina, who has been lauded for her exceptional commitment to enriching residents’ lives through meaningful activities and consistent family communication. Families noted that this personal touch creates a sense of connection that can be invaluable, especially during challenging periods like COVID-19.

However, not all experiences have been uniformly positive. Some reviewers noted issues related to food quality, citing instances where meals were served cold or lacked variety. The dissatisfaction with dining options was coupled with remarks on inconsistent service levels; some families reported long response times for requests or voicemails left for staff members. Such concerns signal areas where the facility may need improvement to ensure a consistently high standard across all aspects of resident care.

Another recurring theme among the reviews was the significance of open communication between staff and families. While many found staff members approachable and attentive, there were complaints that concerns often had to be escalated to higher management without substantive changes occurring promptly. Instances were mentioned where promises made by management failed to materialize, which understandably led to frustration among families seeking reassurance regarding their loved ones' wellbeing.

Yet, amidst these challenges, numerous reviews highlighted an overall sense of safety and satisfaction within the community. Families appreciated that their loved ones resided in a secure environment with dedicated nursing support available as needed. Several wrote about how easily their parents adapted to life at New Perspective after initially moving from home, remarking on how much happier they seemed as they engaged in various activities—from playing games to attending entertainment events organized by the facility.

Despite its advantages, New Perspective also faced scrutiny regarding its pricing structure compared to other senior living communities in the area. For some families considering this option for their loved ones, financial constraints ultimately influenced their decision-making process negatively; they felt that costs might outweigh benefits when deliberating over potential placements despite acknowledging the facility's appealing features.

In conclusion, while many families strongly recommend New Perspective Senior Living for its caring staff and supportive atmosphere—especially those connected personally with standout caregivers—the facility faces challenges it must address concerning food service consistency and communication practices within its management structure. As demonstrated by heartfelt accounts from those whose loved ones thrived there until life's end, there is potential for growth alongside existing commendable qualities that make New Perspective a beloved choice among several assisted living options available in Highland Park.

This part of Saint Paul, Minnesota, offers a range of amenities and services that cater to a senior living lifestyle. With several parks nearby such as Wabun Picnic Area and Hidden Falls Park, residents can enjoy outdoor activities and nature walks. Additionally, there are pharmacies like Walgreens and CVS Pharmacy in close proximity for convenient access to medications and healthcare supplies. A variety of restaurants such as Sea Salt Eatery and Twins Grill provide options for dining out, while hospitals like VA Medical Center and United Hospital Joint Replacement Center offer quality medical care. Nearby physician offices like Parkway Family Physicians and Dermatology Consultants P.A. ensure easy access to healthcare services. Places of worship such as St George Greek Orthodox Church and Westminster Presbyterian Church cater to spiritual needs, while transportation options like Concourse D and Delta Sky Club make travel convenient. Cafes like Starbucks and Dunn Brothers Coffee offer spots for socializing or enjoying a cup of coffee. Overall, this area provides a mix of resources that can support a comfortable and fulfilling senior living experience.

Parks

• Wabun Picnic Area (0.4 miles)
• Minnehaha Falls Dog Park (0.9 miles)
• Hidden Falls Park (1.2 miles)
• Lake Hiawatha Park (1.9 miles)
• Longfellow Park (1.9 miles)
• Bossen Field (2.1 miles)
• Taft Park (3.2 miles)

Pharmacies

• Walgreens (0.4 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (3.2 miles)
• Walgreens (3.6 miles)
• Walgreens (4.1 miles)
• Walgreens (4.3 miles)

Restaurants

• Sea Salt Eatery (0.7 miles)
• McDonald's (2.4 miles)
• Twins Grill (2.5 miles)
• Stone Arch (2.6 miles)
• Matt's Bar (2.8 miles)
• Dubliner Pub (2.9 miles)
• Brew Hall (2.9 miles)

Hospitals

• VA Medical Center (1.2 miles)
• University of Minnesota Medical Center - East Bank Campus (4 miles)
• United Hospital Joint Relacement Center (4.6 miles)
• Csc Gi Lab (4.9 miles)
• Hennepin County Medical Center (4.9 miles)
• St Joseph's Hospital-St Paul (5.2 miles)
• Regions Hospital Burn Center (5.7 miles)

Physicians

• Parkway Family Physicians (1.5 miles)
• Dermatology Consultants P.A. (2.6 miles)
• HealthPartners Health Center for Women Clinic St Paul (3.5 miles)
• Southwest Dermatology Specialist (4.5 miles)
• Whittier Clinic (4.6 miles)
• Twin Cities Orthopedics Eagan - Viking Lakes (5.8 miles)

Places of Worship

• WW Studio (1.5 miles)
• St George Greek Orthodox Church (2.9 miles)
• Cathedral of St Paul (4.8 miles)
• Westminster Presbyterian Church (5.3 miles)

Transportation

• Concourse D (2.4 miles)
• Concourse E (2.4 miles)
• Escape Lounge (2.4 miles)
• Delta Sky Club (2.5 miles)
• Concourse C (2.5 miles)
• Terminal 1-Lindbergh (2.5 miles)
• Concourse F (2.6 miles)

Cafes

• Starbucks (3 miles)
• Roundtable Cof (3.2 miles)
• Starbucks (3.4 miles)
• Groundswell (3.4 miles)
• Dunn Brothers Coffee (5.4 miles)
• Spyhouse Coffee (5.5 miles)