New Perspective Highland Park

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New Perspective Highland Park

750 Mississippi River Boulevard, Saint Paul, MN 55116

For more information about senior living options: (844) 490-3973

3.9 from 15 reviews
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Assisted Living Memory Care

Overall Review of New Perspective Highland Park

Cons

  • pro The turnover in staff and the lack of competent supervision at Keystone Highland Park result in a dangerous situation for residents.
  • pro The management team at Keystone was unapproachable and outright hostile.
  • pro Despite paying for care tasks, the staff at Keystone did not fulfill their obligations.
  • pro Keystone refused to review surveillance footage that proved they were not providing adequate care.
  • pro The Ombudsman received constant complaints about Keystone and supported the decision to move out.
  • pro Multiple residents' families have moved out of Keystone due to its poor quality of care.
  • pro Keystone is a horribly run facility with neglect and abuse concerns.
  • pro Residents without family advocacy may be neglected or abused at Keystone.
  • pro Multiple residents' families have moved out of Keystone due to its poor quality of care.

Review

The reviews of senior care facilities, specifically New Perspective Highland Park and Keystone of Highland Park, showcase a stark contrast in the quality of care and overall resident experience. Many families express deep satisfaction with Highland Park, praising its attentive staff, cleanliness, and an array of services that facilitate daily living for their loved ones. The establishment is characterized by a warm community atmosphere where residents feel personally recognized?the Executive Director notably addresses residents by name, contributing to a familial environment. Reviews highlight the cheerfulness and responsiveness of the staff as critical components that positively impact residents? well-being. Notably, amenities such as on-site hair salons and podiatrist visits are a significant advantage, allowing seniors to receive necessary care without leaving the facility.

Several reviews emphasize how staff at New Perspective Highland Park go above and beyond when it comes to assisting residents with their needs. For instance, one family member recounted how the maintenance supervisor addressed an issue promptly?even outside regular hours?illustrating a commitment to timely service. The nursing staff?s quick response times further enhance peace of mind for families concerned about their loved ones' health. Additionally, the facility's incorporation of lifestyle choices?like a welcoming coffee bar and various social activities?appeals to both residents and visiting family members alike. Collectively, these elements create an engaging environment that promotes happiness among residents.

In stark contrast lies Keystone of Highland Park, which drew initial interest due to its appealing appearance and convenient location but ultimately failed to meet critical expectations regarding care quality. Several reviewers report experiences marked by inadequate staffing levels leading to neglectful conditions for their loved ones. One particularly alarming account detailed mistreatment caused by untrained aides which jeopardized the safety and health of an elderly resident. Families noted high turnover rates among employees as detrimental; such instability contributes not only to poor personalized care but also raises significant concerns regarding continuity in managing medical needs.

Another serious concern raised in multiple reviews was the lack of responsiveness from management at Keystone when issues arose concerning resident care or billing disputes. Families expressed frustration over broken promises made by administration regarding caregiving standards they expected would be met upon admission; instead they faced hostility when attempting to discuss their grievances. This unapproachable management style added considerable stress during already challenging circumstances for families trying to advocate for the well-being of their loved ones.

The comparison between these two facilities becomes even more pronounced as families recount transformative experiences after moving loved ones out of Keystone due to negligence reports?notably mentioning favorable outcomes at alternative placements following escape from what many have described as ?a living nightmare.? By ensuring proper oversight through constant monitoring measures like Nanny cams or involving ombudsmen resources when necessary, concerned family members actively sought better outcomes than those provided by Keystone?s subpar operational practices.

In conclusion, while New Perspective Highland Park continues to shine as a promising option for elder care?with overwhelming commendation across various dimensions?it is essential for prospective residents or families considering assisted living arrangements at Keystone approach with caution based on numerous troubling accounts from past patrons seeking safe refuge away from incompetence disguised beneath appealing facades. As reviews illustrate time after time: true quality in senior care lies inherently within devoted staff relationships nurtured alongside individual attention catered towards specific needs?a cornerstone any potential caregiver should prioritize unequivocally when selecting appropriate environments best suited for elder wellness.

Features

Housing

  • 21 resident community capacity 21 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting.
  • 2-bedroom apartments 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental.
  • Studio apartments Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beautician on-site Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Financial aid Financial aidFinancial aid is crucial for seniors as it can help them cover the costs of essential living expenses such as housing, food, and healthcare. Many seniors have limited incomes and savings, so financial assistance programs can provide them with the necessary support to maintain a decent quality of life in their retirement years.
  • Financing advice Financing adviceFinancing advice is crucial for seniors as they navigate the complexities of retirement planning, including managing fixed incomes, healthcare costs, and potential long-term care needs. Proper financial guidance can help ensure seniors maintain financial stability and security in their golden years.
  • Full kitchen Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Hiking trails Hiking trailsHiking trails are important for seniors as they provide opportunities for exercise, socialization, and connecting with nature. This physical activity can help improve overall health and well-being, while also promoting mental clarity and reducing stress. Additionally, hiking can be a fun and enjoyable way for seniors to stay active and engaged in their community.
  • Home sale assistance Home sale assistanceHome sale assistance is important for seniors because it can help alleviate the stress and complexities of selling their home. This service can provide guidance, support, and practical assistance throughout the entire selling process, allowing seniors to transition to a new living situation with ease and peace of mind.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Laundry LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Party space Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • TV room TV roomTV rooms are important for seniors in senior living communities because they provide a space for social interaction, entertainment, and relaxation. Watching TV can help reduce feelings of loneliness and boredom, and create a sense of community among residents. Additionally, TV rooms offer a break from daily routines and can be a source of comfort and familiarity for seniors.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • VA Benefits Consultation VA Benefits ConsultationVA Benefits Consultations are important for seniors because they provide valuable information on the benefits and resources available to them as veterans. These consultations can help seniors access financial assistance, healthcare services, and other support that can greatly improve their quality of life in their later years.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (3 miles away) Minneapolis-St Paul International (3 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities off-site Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Cooking club Cooking clubCooking clubs are important for seniors as they provide social interaction, mental stimulation, and the opportunity to learn new recipes and cooking techniques. These clubs also promote healthy eating habits and can improve overall well-being and quality of life for seniors.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Games GamesGames are an essential part of senior living as they help promote cognitive function, social interaction, and overall well-being. Playing games can improve memory, concentration, and decision-making skills while also providing a fun and engaging way to connect with others. Seniors who participate in games regularly tend to experience higher levels of satisfaction and happiness in their daily lives.
  • Live musical performances Live musical performancesLive musical performances can provide seniors with a sense of joy, nostalgia, and connection. Music has the power to evoke emotions and memories, improve mood and cognitive function, and foster social interaction among seniors. It can also serve as a form of therapy and stress relief for older adults, making it an important activity to include in senior living communities.
  • Religious services Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Languages Spoken

  • English EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.

Description

New Perspective Highland Park in Saint Paul, MN offers a comfortable and supportive environment for seniors in need of memory care. With spacious 2-bedroom apartments and studio apartments available, residents can choose the living space that best suits their needs.

The community prides itself on providing exceptional care services, including 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. The dedicated staff also coordinates with healthcare providers to ensure residents receive the necessary medical attention. Specialized memory care programming is offered to cater to those with cognitive impairments.

Residents at New Perspective Highland Park can enjoy a variety of amenities designed to enhance their quality of life. These include a beauty salon for grooming needs, a computer center for staying connected online, and a fully furnished dining room where delicious meals are served restaurant-style. The community also offers financial aid guidance and home sale assistance for those who may need it.

Outdoor enthusiasts will appreciate the beautiful garden and hiking trails nearby, perfect for enjoying the fresh air and staying active. For social gatherings or special events, there is party space available. Additionally, residents can relax in the small library or TV room for some leisurely reading or entertainment.

Transportation arrangements are made for medical appointments, ensuring residents have access to essential healthcare services. Wi-Fi/high-speed internet is accessible throughout the community, allowing residents to stay connected with their loved ones.

There are plenty of nearby amenities within reach of New Perspective Highland Park. Cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals are conveniently located near the community.

With its range of care services and amenities designed to support seniors' physical well-being and mental wellness program offerings like fitness programs and live musical performances in addition to various activities that foster social engagement such as community-sponsored activities and cooking clubs—New Perspective Highland Park provides a vibrant assisted living experience in Saint Paul, MN.

Nearby Places of Interest

Parks

  • Wabun Picnic Area (0.4 miles)
  • Minnehaha Falls Dog Park (0.9 miles)
  • Hidden Falls Park (1.2 miles)
  • Lake Hiawatha Park (1.9 miles)
  • Longfellow Park (1.9 miles)
  • Bossen Field (2.1 miles)
  • Taft Park (3.2 miles)

Pharmacies

  • Walgreens (0.4 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (3.2 miles)
  • Walgreens (3.6 miles)
  • Walgreens (4.1 miles)
  • Walgreens (4.3 miles)

Restaurants

  • Sea Salt Eatery (0.7 miles)
  • McDonald's (2.4 miles)
  • Twins Grill (2.5 miles)
  • Stone Arch (2.6 miles)
  • Matt's Bar (2.8 miles)
  • Dubliner Pub (2.9 miles)
  • Brew Hall (2.9 miles)

Hospitals

  • VA Medical Center (1.2 miles)
  • University of Minnesota Medical Center - East Bank Campus (4 miles)
  • United Hospital Joint Relacement Center (4.6 miles)
  • Csc Gi Lab (4.8 miles)
  • Hennepin County Medical Center (4.9 miles)
  • St Joseph's Hospital-St Paul (5.2 miles)
  • Regions Hospital Burn Center (5.7 miles)

Physicians

  • Parkway Family Physicians (1.5 miles)
  • Dermatology Consultants P.A. (2.6 miles)
  • HealthPartners Health Center for Women Clinic St Paul (3.5 miles)
  • Southwest Dermatology Specialist (4.5 miles)
  • Whittier Clinic (4.5 miles)

Places of Worship

  • WW Studio (1.6 miles)
  • St George Greek Orthodox Church (2.9 miles)
  • Cathedral of St Paul (4.8 miles)
  • Westminster Presbyterian Church (5.3 miles)

Transportation

  • Concourse D (2.4 miles)
  • Concourse E (2.4 miles)
  • Escape Lounge (2.5 miles)
  • Delta Sky Club (2.5 miles)
  • Concourse C (2.5 miles)
  • Terminal 1-Lindbergh (2.5 miles)
  • Concourse F (2.6 miles)

Cafes

  • Starbucks (3 miles)
  • Roundtable Cof (3.2 miles)
  • Starbucks (3.4 miles)
  • Groundswell (3.4 miles)
  • Dunn Brothers Coffee (5.4 miles)
  • Spyhouse Coffee (5.5 miles)

Frequently Asked Questions

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