Saint Therese of New Hope

Pros

• The community at Saint Therese of New Hope felt like a good fit for many, offering spacious apartments and a nice atmosphere.
• Residents enjoyed a variety of social activities, providing opportunities for engagement and connection.
• The staff members were described as very nice and helpful, with many residents appreciating their kindness and support.
• Physical therapy staff were noted to be professionals, contributing positively to the care received by residents.
• The facility has a lovely outdoor area that allows residents to mingle and socialize, enhancing the overall living experience.
• The presence of a chapel and religious services provided comfort and spiritual support for those within the community.
• Many found the rehab center onsite beneficial, facilitating seamless care during recovery while allowing residents to stay in their familiar environment.
• Visitors appreciated the organized tours and amenities offered during their visits, creating a welcoming impression of the community.

Cons

• The cleanliness in the long-term care area was lacking.
• Staff members were often unavailable to assist residents when needed.
• There were reports of missing personal items, and complaints about theft went unaddressed.
• A resident experienced a serious injury due to staff negligence, highlighting a lack of accountability and training.
• Residents reported feeling neglected and mistreated by the aides, with communication barriers exacerbating the issues.
• Some areas of the facility felt crowded and confining, contributing to an uncomfortable atmosphere for residents.
• Reviews indicated that some staff members did not have an adequate command of English, leading to misunderstandings and poor care quality.
• Family members expressed significant dissatisfaction with the treatment their loved ones received, stating they wouldn't recommend the facility to others.

Review

Saint Therese of New Hope is a Catholic community that has garnered both praise and criticism from its residents and their families, creating a diverse landscape of experiences. The facility features a chapel on-site, catering to the spiritual needs of its residents, particularly appealing for those who value Catholic services. The community is undergoing a complete remodel, promising brand-new amenities and an improved living atmosphere. Many reviewers noted the convenient location as advantageous for family visits and daily activities, highlighting the spacious apartments that are suitable for independent living.

The assisted living section at Saint Therese seems to have left a favorable impression on many visitors. A number of families mentioned positive interactions with staff members who were described as kind and accommodating. Residents participated in various social activities that contributed to maintaining an active lifestyle within the community; examples included ice cream socials, singing events, and shared dining experiences that helped create a sense of camaraderie among residents. This vibrant social scene appears to be beneficial for many residents’ emotional health and well-being.

However, not all reviews painted such an optimistic picture. Some families expressed deep concerns regarding the quality of care provided in long-term care settings within the community. Reports cited instances where loved ones received insufficient assistance when they needed help most urgently – such as delays in response times to call buttons or overstretched staff unable to provide adequate support. Personal accounts detailed distressing incidents, including falls that resulted from apparent negligence or lack of training among caregivers; these narratives raised significant alarm about safety protocols at Saint Therese.

Additionally, several families recounted personal valuables going missing during their loved ones' stays at the facility. Concerns regarding respect for personal property led some individuals to warn others against choosing this facility. The issue was compounded by occasional reports about cleanliness within certain areas of communal living spaces which did not meet expectations for many residents seeking high standards of hygiene.

While the physical environment offered numerous amenities—from well-maintained outdoor spaces encouraging socializing to organized recreational activities—the overall impression varied widely among reviewers based on specific aspects like room size and layout. Some felt that the older decor remnants in areas of assisted living detracted from an otherwise welcoming atmosphere, while others considered it quaint and homey. Yet, smaller room sizes were frequently referenced as cramped and hospital-like rather than conducive to comfort.

In summary, Saint Therese of New Hope presents itself as a complex option for elderly care with both strengths and weaknesses reflecting individual needs and perspectives. Although many commend its supportive community structure enriched with spiritual undertones through regular chaplaincy services, dissatisfaction looms regarding some levels of care provided in long-term accommodations which prompts caution among potential new residents' families. As this facility continues its renovation efforts alongside adapting service provisions amid growing requirements from an aging population—it remains vital for those exploring options here—or anywhere else—to conduct thorough evaluations reflective of their loved one’s specific needs before making decisions about residency.

Pharmacies

• CVS Pharmacy (0.1 miles)
• HyVee Pharmacy (1.5 miles)
• Walgreens (1.6 miles)
• Walgreens (2.8 miles)
• Walgreens (2.8 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.3 miles)

Physicians

• Northwest Family Physicians PA (0.9 miles)
• Partners In Pediatrics (3 miles)
• Northstar Pain Care Clinic (3.7 miles)
• Minnesota Gastroenterology PA (5.2 miles)
• Eyeklinic of Edinburgh (5.2 miles)
• Suburban Radiologists (5.7 miles)
• Fairview Fridley Clinic (6.2 miles)

Restaurants

• Big Louie's Bar & Grill (1.3 miles)
• Pub 42 (1.6 miles)
• Wendy's (1.9 miles)
• McDonald's (2.6 miles)
• Culver's (2.8 miles)
• White Castle (3 miles)
• Original Pancake House (3.4 miles)

Parks

• Twin Lake Beach Park (2.4 miles)
• French Regional Park (3.5 miles)
• Plymouth Dog Park (5.6 miles)
• Pinebrook Park (5.6 miles)
• Parkers Lake Park (6.1 miles)
• North Loop Dog Park (6.9 miles)
• Dakota Dog Park (7 miles)

Cafes

• Caribou Coffee (2.7 miles)
• Starbucks (4.5 miles)
• Angel Food Bakery & Coffee Bar (7.3 miles)

Places of Worship

• Elim Church Center (3 miles)
• Fridley United Methodist Church (6.6 miles)

Hospitals

• Regency Hospital (5 miles)
• Plymouth Surgery Center (5.2 miles)
• Unity Hospital (7.1 miles)