Home Health At North Ridge in New Hope, MN

5500 Boone Avenue North, New Hope, MN 55428

For more information about senior living options: (844) 490-3973

4.1 from 24 reviews
5 stars
15
4 stars
4
3 stars
1
2 stars
0
1 stars
4

Assisted Living Memory Care

Overall Review of Home Health At North Ridge

Pros

  • pro The rooms are a nice size.
  • pro The check-in process was good.
  • pro The food was good, and the staff were great.
  • pro There are lots of activities going on.
  • pro Amy Meinecke has been of great help in improving care.
  • pro Kate Nojd was very helpful in finding a place for a family member at North Ridge.
  • pro The staff were friendly and helpful, and the facility is clean.
  • pro The LPNs and RNs are responsive and caring, and they know residents well.
  • pro The executive director is available, responsive, and follows through on concerns.
  • pro The remodeled community and the new Memory Care are beautiful, and residents are thriving.

Cons

  • pro North Ridge is a joke.
  • pro Memory Care staff are extremely rude to his father and have cursed at him, which is unprofessional.
  • pro Nurses do ABSOLUTELY NOTHING.
  • pro They take over an hour to respond to a call button and have a poor attitude when they come in.
  • pro Nurses wake him at midnight for a diaper change, unlock his door, and wake him up.
  • pro There were broken promises and lies given from Day 1.
  • pro Care was limited due to insufficient staff, leaving residents in chairs for hours.
  • pro The workers stole all her diamonds from rings and her jewelry.
  • pro Administrators are changed often, so there is no accountability, and calls are never returned.

Review

The Residence at North Ridge is best suited for seniors who want an active, social assisted-living environment with engaged staff and visible leadership, and for families who are prepared to provide ongoing oversight. The community tends to work best for residents who can enjoy robust programming, good dining, and a sense of camaraderie in a relatively large, well-maintained campus. It can be a good fit for those who are transitioning from independent living and need routine help with meals, medications, and everyday tasks, while still wanting a degree of autonomy. However, it is not a universal solution for all memory-care or high-acuity needs, and clear boundaries should be set around the level of supervision and safety expected.

Families should strongly consider alternatives if a loved one requires consistent, non-negotiable protection from wandering or if there is a high risk of neglect or miscommunication. Several reviews report troubling experiences in memory care or with prolonged delays in care, and there are repeated concerns about staff attitude and responsiveness. Allegations of unresolved issues, inconsistent communication between departments, and concerns about accountability in leadership signal that reliability and immediacy of care may not be rallying points residents can count on every day. For any loved one with significant behavioral or safety demands, exploring other options with stricter staffing models or more specialized memory-care protocols is prudent.

On the upside, the pro landscape is meaningful. The residence is described as clean, well-maintained, and physically appealing, with rooms that feel comfortable and dining that residents praise. Staff who are consistently praised tend to be searching for ways to meet individual needs, and the program offerings - activities, enrichment options, and opportunities for social connection - can drive meaningful quality-of-life gains when the team is aligned. Families repeatedly credit specific caregivers and nursing staff for quick action, plus the presence of proactive leadership that strives to respond to concerns and adapt care plans. The remodeling and expansion of memory care, along with smoother transitions between wings, signal a genuine intent to improve and tailor the environment to resident needs.

The most challenging themes come from reports of uneven staffing and variable care experiences. When care demands outpace staffing, residents can be left in chairs for long periods, and basic needs like meals or personal care may not be consistently met. The most troubling anecdotes involve rude or dismissive behavior from some staff, documented delays in communication, and, in some cases, alleged neglect or even theft. Administrative turnover and perceived gaps between departments further complicate continuity of care and family confidence. Taken together, these issues create real risk for residents who rely on dependable staffing, timely responses, and transparent communication about changes in care plans.

These pros and cons do not exist in isolation; they interact with what families value most. If a loved one thrives in a lively, structured environment with access to programming and a caregiver team that can be responsive under typical demand, the positives can outweigh the negatives - especially where leadership has shown commitment to accountability and improvement. The presence of capable LPNs and RNs who know residents well, combined with strong family engagement and a track record of addressing concerns, can transform the experience from average to markedly better. Yet the counterweight of inconsistent staffing, care gaps, and communication friction remains nontrivial and can quickly erode trust if not actively managed.

For families evaluating this community, a disciplined due-diligence plan is essential. Schedule face-to-face conversations with the executive leadership and the head of the memory-care unit; request detailed staffing ratios by shift; review how care plans are updated and communicated to families; and ask to see recent incident logs and response procedures. Tour both wings at different times of day to observe staff availability and resident interactions. Speak with multiple residents and family members about recent experiences, and probe how transitions between wings have been handled. If the goal is a dynamic, socially rich setting with responsive leadership and solid daily care, North Ridge can work - but only with vigilant oversight and clear boundaries around safety, staffing, and communication. If those nonnegotiables feel uncertain, exploring additional options with stronger memory-support infrastructures and more consistent accountability is the prudent path.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (15 miles away) Minneapolis-St Paul International (15 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Home Health at North Ridge in New Hope, MN is an assisted living community that specializes in Memory Care. This community offers various amenities to ensure the comfort and convenience of its residents. These amenities include cable or satellite TV, a dining room, fully furnished accommodations, a garden, housekeeping services, a kitchenette, move-in coordination assistance, outdoor spaces for recreation, telephone service, and Wi-Fi/high-speed internet access.

In terms of care services, Home Health at North Ridge provides 24-hour supervision to ensure the safety and well-being of its residents. The staff also assists with activities of daily living such as bathing and dressing. They are trained in transfers to assist individuals with mobility issues. Additionally, this community coordinates with healthcare providers to ensure that residents receive comprehensive medical care. They offer specialized memory care programming for individuals with cognitive impairments.

Nutritional needs are met through meal preparation and service which takes into account special dietary restrictions such as diabetes diets. Medication management is also provided by trained staff members who ensure that residents take their medications properly.

To promote mental wellness, Home Health at North Ridge offers a mental wellness program for its residents. They also accommodate individuals with mild cognitive impairment through appropriate care and support.

Transportation arrangement for medical purposes as well as transportation to doctor's appointments is available for the convenience of the residents.

Home Health at North Ridge is situated in a convenient location near various amenities in the surrounding area. There are two cafes nearby where residents can enjoy social outings or meet friends. Two parks provide opportunities for outdoor activities and relaxation. Thirteen pharmacies make it easy to access necessary medications and health supplies. Four physicians are located nearby for regular check-ups or medical consultations. In addition, there are fifteen restaurants available for dining out experiences or family gatherings. One place of worship allows residents to practice their faith conveniently while being close to essential services such as hospitals.

Overall, Home Health at North Ridge provides a comfortable and supportive environment for individuals in need of Memory Care services, ensuring their physical and mental well-being while also providing access to necessary amenities and services in the surrounding area.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • HyVee Pharmacy (1.3 miles)
  • Walgreens (1.5 miles)
  • Walgreens (3 miles)
  • CVS Pharmacy (3.1 miles)
  • CVS Pharmacy (3.2 miles)
  • Walgreens (3.2 miles)

Physicians

  • Northwest Family Physicians PA (1.3 miles)
  • Partners In Pediatrics (2.7 miles)
  • Northstar Pain Care Clinic (3.6 miles)
  • Minnesota Gastroenterology PA (4.8 miles)
  • Eyeklinic of Edinburgh (5.6 miles)
  • Suburban Radiologists (6 miles)
  • Fairview Fridley Clinic (6.6 miles)

Restaurants

  • Pub 42 (1.5 miles)
  • Big Louie's Bar & Grill (1.6 miles)
  • Wendy's (2.2 miles)
  • McDonald's (2.8 miles)
  • Original Pancake House (3.1 miles)
  • Culver's (3.2 miles)
  • Sunshine Factory Bar & Grill (3.3 miles)

Parks

  • Twin Lake Beach Park (2.7 miles)
  • French Regional Park (3.1 miles)
  • Plymouth Dog Park (5.2 miles)
  • Parkers Lake Park (5.7 miles)
  • Pinebrook Park (5.9 miles)
  • Corcoran Lions Park (6.9 miles)
  • Churchill Farms Residents' Park (6.9 miles)

Cafes

  • Caribou Coffee (3 miles)
  • Starbucks (4.3 miles)
  • Angel Food Bakery & Coffee Bar (7.2 miles)

Places of Worship

  • Elim Church Center (3.2 miles)
  • Fridley United Methodist Church (7 miles)

Hospitals

  • Plymouth Surgery Center (4.8 miles)
  • Regency Hospital (5 miles)
  • Unity Hospital (7.5 miles)

Frequently Asked Questions

Where is Home Health At North Ridge?
Does Home Health At North Ridge provide care for residents with dementia or Alzheimer's disease?

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Related Resources

  • dementia stagesUnderstanding Dementia Through Its Seven Stages: A Comprehensive Look at Progression and Expectations

    Dementia encompasses a range of cognitive impairments characterized by types such as Alzheimer's and vascular dementia, and follows a seven-stage progression model known as the Global Deterioration Scale (GDS), highlighting varying symptoms and decline timelines. Early detection allows for lifestyle adjustments to potentially slow progression, while caregivers need support and resources to manage the challenges involved in caring for affected individuals.

  • dementia careA Holistic Dementia Care Guide: Effective Strategies for Memory Support

    The guide on holistic dementia care outlines the complexity of dementia and stresses the need for individualized caregiver strategies that include medical treatment, psychological support, and environmental adaptations, while emphasizing early detection, various therapeutic options, and caregiver support to enhance quality of life and maintain dignity.

  • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

    Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.