North Ridge Health And Rehab

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  • Interior

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  • Bedroom

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  • Dining

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  • Entrance

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North Ridge Health And Rehab

5430 Boone Avenue North, New Hope, MN 55428

For more information about senior living options: (844) 490-3973

1.9 from 27 reviews
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17

Skilled Nursing Facility

Overall Review

Pros

  • pro The physical therapy and occupational therapy department received praise for their excellent care and support.
  • pro Some staff members are described as caring and go out of their way to help residents.
  • pro The grounds of the facility are noted to be nice, providing outdoor space for residents to enjoy.
  • pro There is a good range of activities available for residents, contributing to a lively environment.
  • pro One review highlights that the food presentation and quality were surprisingly good, exceeding expectations.

Cons

  • pro The nursing home has inadequate cleaning practices, leaving rooms dirty and unkempt for extended periods.
  • pro Staff interactions are challenging due to a lack of English-speaking employees, making communication difficult.
  • pro Residents are often left in pain and discomfort, with some experiencing long waits for assistance.
  • pro Basic personal care needs, such as bathing and toileting, are frequently neglected or poorly managed.
  • pro The facility suffers from understaffing issues, leading to frequent lapses in care and attention.
  • pro Residents report cold meals and poor food quality on average, despite occasional good experiences.
  • pro There is a general lack of social activity and engagement for residents, contributing to feelings of isolation.
  • pro Safety protocols seem inadequate, with complaints about call buttons not functioning or being unavailable when needed.
  • pro Complaints regarding the staff's training level indicate that many employees do not provide competent care or show respect towards residents.
  • pro Cleanliness issues extend to the presence of pests in the facility, raising serious concerns about hygiene standards.

Review

The quality of care in nursing homes can vary tremendously, and the reviews for North Ridge Health Care and Rehab illustrate this starkly. While some families reported satisfactory experiences with their loved ones receiving appropriate medical attention, stimulating activities, and an overall pleasant environment, many others detailed harrowing accounts of neglect and inadequate care. This mixed bag of experiences serves as a crucial reminder for families seeking long-term care facilities to conduct thorough evaluations before making a decision.

Several reviewers painted a positive picture of North Ridge, particularly highlighting the consistent quality of care provided for residents with complex needs. Families noted that their relatives received high levels of professional attention from staff members who exhibited teamwork and dedication. Notable mentions were made about the recreational activities available which kept residents engaged and happy. Moreover, despite certain areas feeling outdated or in need of renovation, many agreed that the overall cleanliness and food quality surpassed their expectations. Such sentiments provide hope for a facility working hard to meet the diverse needs of its population.

Contrasting sharply against these positive notes were numerous testimonials reflecting severe dissatisfaction with the facility's standards. Some family members recounted instances where their loved ones were left unattended for long periods—sometimes sitting in soiled clothing or being denied assistance to go to the bathroom. Complaints about inadequate staffing levels abounded, suggesting a systemic issue within North Ridge that led to delays in care and unmet health needs. These distressing narratives showcase how vital it is for nursing homes to actively monitor staff-to-resident ratios to ensure timely responses to resident needs.

Staff training emerged as another significant concern across various reviews. Residents expressed frustration over interactions with personnel who appeared ill-prepared or indifferent toward their job responsibilities. Instances included caregivers not following through on promises made during visits and sporadic dining experiences where meals were either forgotten or unpalatable upon arrival. The lack of effective communication between staff members exacerbated feelings of neglect amongst residents, leading family members to take on additional advocacy roles frequently by having to remind staff about basic care requirements.

More troubling accounts arose from reports highlighting unsanitary conditions within living spaces at North Ridge. Reviews described filthy drawers containing personal items barely attended to; moldy carpets instead of hygienic flooring options; and bathrooms that seemed neglected for months on end—all signs indicating a potential disregard for maintaining an environment conducive to health recovery among residents. Such observations underline the critical importance for management to address housekeeping protocols comprehensively while fostering an atmosphere where residents feel safe and respected.

Ultimately, navigating nursing home options can be an overwhelming process rife with mixed emotions—especially when considering placing loved ones into unfamiliar settings filled with risks associated with poor care practices or neglectful environments regarding dignity and respect in caregiving practices. The reviews surrounding North Ridge Health Care and Rehab serve as compelling evidence that diligent research combined with open communication should remain paramount during such life-altering decisions—ensuring families secure placement only at facilities prioritizing quality patient care above all else.

In conclusion, whether some individuals had positive or negative experiences at North Ridge speaks volumes about facility-wide inconsistencies directly affecting elderly residents’ well-being: inadequate sanitary conditions could lead seniors vulnerable—not merely physical discomfort but more significantly psychological distress caused by diminished trust towards those meant solely protect them during challenging times ahead while they regain independence full circle again one day!

Features

Housing

  • 320 resident community capacity 320 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

North Ridge Health And Rehab in New Hope, MN provides a comfortable and supportive environment for seniors in need of assisted living services. The community offers a wide range of amenities designed to enhance the residents' quality of life.

Residents can enjoy the convenience of an on-site beauty salon, ensuring they always look and feel their best. They can also relax and stay entertained with cable or satellite TV, gaming rooms, and a small library. For those who are technologically inclined, there is a computer center with Wi-Fi/high-speed internet access.

Delicious meals are served restaurant-style in the dining room, catering to special dietary restrictions if necessary. Housekeeping services ensure that residents' living spaces remain clean and tidy at all times.

North Ridge Health And Rehab also provides various care services to meet the individual needs of each resident. Trained staff members are available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications on time and as prescribed. A mental wellness program is in place to support the overall emotional well-being of residents.

Transportation arrangement services are available for non-medical purposes, allowing residents to easily access nearby amenities such as cafes, parks, pharmacies, restaurants, hospitals, places of worship, and doctors' appointments.

To keep residents active and engaged, the community offers a variety of activities including fitness programs and scheduled daily activities. Additionally, concierge services are provided to assist residents with any additional needs or requests they may have.

Overall, North Ridge Health And Rehab in New Hope, MN provides a comprehensive assisted living experience that prioritizes the comfort, independence, and well-being of its residents.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • HyVee Pharmacy (1.2 miles)
  • Walgreens (1.4 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (3.1 miles)
  • CVS Pharmacy (3.2 miles)
  • Walgreens (3.2 miles)

Physicians

  • Northwest Family Physicians PA (1.2 miles)
  • Partners In Pediatrics (2.8 miles)
  • Northstar Pain Care Clinic (3.7 miles)
  • Minnesota Gastroenterology PA (4.8 miles)
  • Eyeklinic of Edinburgh (5.6 miles)
  • Suburban Radiologists (6.1 miles)
  • Fairview Fridley Clinic (6.6 miles)

Restaurants

  • Pub 42 (1.4 miles)
  • Big Louie's Bar & Grill (1.5 miles)
  • Wendy's (2.3 miles)
  • McDonald's (2.9 miles)
  • Original Pancake House (3.2 miles)
  • Culver's (3.2 miles)
  • Sunshine Factory Bar & Grill (3.3 miles)

Parks

  • Twin Lake Beach Park (2.6 miles)
  • French Regional Park (3.1 miles)
  • Plymouth Dog Park (5.3 miles)
  • Parkers Lake Park (5.7 miles)
  • Pinebrook Park (6 miles)
  • Dakota Dog Park (6.8 miles)
  • Churchill Farms Residents' Park (6.9 miles)

Cafes

  • Caribou Coffee (2.9 miles)
  • Starbucks (4.4 miles)
  • Angel Food Bakery & Coffee Bar (7.1 miles)

Places of Worship

  • Elim Church Center (3.1 miles)
  • Fridley United Methodist Church (7 miles)

Hospitals

  • Plymouth Surgery Center (4.8 miles)
  • Regency Hospital (4.9 miles)
  • Unity Hospital (7.5 miles)

Frequently Asked Questions

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