Touchstone Mental Health in New Hope, MN

7376 Bass Lake Road, New Hope, MN 55428

For more information about senior living options: (844) 490-3973

5 from 1 review
Assisted Living

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    Overall Review of Touchstone Mental Health

    Pros

    • pro Ellie and her team have a great mission.
    • pro Ellie and her team have a great vision of delivering exceptional mental health services.
    • pro They deliver exceptional mental health services to some of the most vulnerable members of the community.

    Review

    Touchstone Mental Health in New Hope, MN is best suited for adults who need focused, mission-driven mental health services delivered by a team that prioritizes vulnerable members of the community. The available feedback, though limited, emphasizes a leadership group - illustrated by Ellie and her colleagues - that has a clear commitment to delivering exceptional mental health care. This is a setting where the primary value proposition is high-quality therapeutic support, advocacy, and person-centered engagement rather than a traditional housing or residential care environment. Families pursuing tangible, compassionate mental health treatment will find alignment here.

    Those seeking a traditional assisted living experience, with everyday living assistance integrated into a residential setting, should consider alternatives. This option does not present itself as a housing community or a full-service residential care facility. For households requiring 24/7 supervision, on-site medical management tied to daily living tasks, or extensive custodial support alongside mental health treatment, a licensed senior living community or hospital-based program that combines housing with medical and behavioral health care will likely better meet those needs. In short, this is a strength for treatment, not a substitute for residence.

    The strongest pro is unmistakably the mission-driven approach that centers on delivering high-caliber mental health services to vulnerable populations. Ellie and her team are described as having a compelling vision and a practical commitment to exceptional care, which signals stability, accountability, and a culture oriented toward outcomes. For families and individuals who value ethical leadership, clear care principles, and a focus on meaningful impact, this alignment can translate into more trust, better engagement, and a stronger therapeutic alliance. In environments where stigma or disengagement have impeded progress, such a focused, values-led team can be a decisive advantage.

    By contrast, the primary con is the lack of breadth in publicly available information about service options, capacity, and the integration of care with housing or daily supports. With only one review, the evidence pool is narrow, which invites prudent caution about consistency in experience, wait times, and the full range of services offered. The absence of a stated housing component or detailed care pathways also creates ambiguity for families who need a seamless continuum - from outpatient therapy to daily living assistance - under one roof. These gaps mean this option must be evaluated against more transparent, housing-enabled alternatives.

    The pros offset the cons when the decision centers on high-quality mental health care and a trustworthy, mission-driven team. For adults whose priority is access to compassionate therapy, strong clinical leadership, and a care culture that treats vulnerability with dignity, Touchstone Mental Health offers a compelling match. The clear emphasis on advocacy and exceptional service provides a credible pathway to progress, potentially reducing distress and promoting sustained engagement in treatment. However, the offset does not erase the reality that housing, daily living support, and 24/7 coverage are not the core offerings here. In those cases, the beneficial factors may be fully realized only as a component of a broader care plan that includes a traditional residential option.

    When weighing the decision, practical next steps are essential. Prospective clients should confirm the spectrum of services beyond therapy, including whether any day programs, crisis supports, or transitional services exist, and how care is coordinated with medical providers, psychiatrists, or case managers. Inquire about insurance acceptance, appointment frequency, and wait times, along with the credentials of the clinical team and the modalities used (individual, group, family therapy, meds management). Clarify whether transportation is available and how transitional planning is handled if discharge or step-down programming is anticipated. If a housing-enabled, 24/7 supervised living arrangement is non-negotiable, touchpoints with traditional assisted living or memory-care communities should be pursued in parallel to ensure a comprehensive, seamless solution that covers both mental health care and daily living needs.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Minneapolis-St Paul International (14 miles away) Minneapolis-St Paul International (14 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Touchstone Mental Health in New Hope, MN is an assisted living community that offers a range of amenities and care services for individuals in need of support. Our fully furnished apartments provide a comfortable and home-like environment for our residents, while our dedicated staff ensure their well-being and satisfaction.

    Our amenities include cable or satellite TV, Wi-Fi/high-speed internet, and a small library where residents can relax and enjoy their favorite books. We also provide housekeeping services to maintain cleanliness and orderliness throughout the community.

    Meals at Touchstone Mental Health are prepared by our skilled culinary team and served restaurant-style in our dining room. We accommodate special dietary restrictions such as diabetes diets to ensure the health and happiness of our residents.

    Our care services include 24-hour supervision to ensure safety, assistance with activities of daily living such as bathing, dressing, and transfers, as well as medication management. We also have a mental wellness program in place to support the emotional well-being of our residents.

    In terms of activities, we offer a variety of options to keep our residents engaged and entertained. Our resident-run activities encourage socialization and foster a sense of community among our residents. Additionally, we have scheduled daily activities that cater to different interests and preferences.

    Located in New Hope, MN, Touchstone Mental Health benefits from its proximity to various amenities. There are two cafes nearby where residents can enjoy coffee or meet friends for a snack. For outdoor enthusiasts, there are two parks nearby where they can take leisurely walks or spend time amidst nature. Pharmacies are conveniently located within close proximity for any medical needs that may arise. In case of emergencies or routine check-ups, four physicians are easily accessible from our community. There are also numerous restaurants nearby offering diverse dining options for those looking to explore culinary delights. Finally, there is a place of worship located conveniently close by for spiritual needs, providing comfort and solace when desired.

    At Touchstone Mental Health, we strive to create a warm and supportive environment for our residents. With our range of amenities, care services, and nearby attractions, we aim to provide a fulfilling and enjoyable experience for all who call our community home.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.4 miles)
    • HyVee Pharmacy (1.5 miles)
    • Walgreens (1.6 miles)
    • Walgreens (2.5 miles)
    • Walgreens (2.5 miles)
    • Walgreens (2.8 miles)
    • CVS Pharmacy (3.3 miles)

    Physicians

    • Northwest Family Physicians PA (0.5 miles)
    • Partners In Pediatrics (3.4 miles)
    • Northstar Pain Care Clinic (4 miles)
    • Eyeklinic of Edinburgh (4.9 miles)
    • Minnesota Gastroenterology PA (5.6 miles)
    • Suburban Radiologists (5.7 miles)
    • Fairview Fridley Clinic (5.8 miles)

    Restaurants

    • Big Louie's Bar & Grill (0.9 miles)
    • Pub 42 (1.5 miles)
    • Wendy's (1.9 miles)
    • Culver's (2.5 miles)
    • McDonald's (2.6 miles)
    • White Castle (2.9 miles)
    • Original Pancake House (3.8 miles)

    Parks

    • Twin Lake Beach Park (2 miles)
    • French Regional Park (3.8 miles)
    • Pinebrook Park (5.4 miles)
    • Plymouth Dog Park (6 miles)
    • Parkers Lake Park (6.4 miles)
    • North Loop Dog Park (6.6 miles)
    • Boom Island Park (6.7 miles)

    Cafes

    • Caribou Coffee (2.3 miles)
    • Starbucks (4.8 miles)
    • Angel Food Bakery & Coffee Bar (7.3 miles)

    Places of Worship

    • Elim Church Center (2.7 miles)
    • Fridley United Methodist Church (6.2 miles)

    Hospitals

    • Regency Hospital (4.8 miles)
    • Plymouth Surgery Center (5.6 miles)
    • Unity Hospital (6.8 miles)

    Frequently Asked Questions

    Where is Touchstone Mental Health?

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    Related Resources

    • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

      The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

    • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

      Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.

    • assisted living waiver programA Detailed Exploration of Assisted Living Medicaid Waivers Across the United States

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