7101 Northland Circle Ste 5101, Brooklyn Park, MN 55428
For more information about senior living options: (844) 490-3973
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Nurse Angie is described as warm, caring, knowledgeable, and greatly appreciated. The therapists and nurses are described as wonderful, professional, and friendly. CenterWell Home Health staff are praised for being punctual, courteous, and on time for appointments. Kim is highlighted as a great therapist, and the overall team is described as kind and helpful. The rehab team is noted for providing hope, encouragement, and empathetic, knowledgeable care. The overall experience is described as amazing, with professional and caring staff.
He endured a terrible experience with no follow-up or contact for more than a week. CenterWell seemed to care little about his situation. Nurses and therapists arrived unannounced and did not communicate scheduling. The intake nurse accused him of things that were not true. The phone support left him on hold and bounced him between staff. Management decisions were made without consulting his primary physician. He was told that reaching out for help when upset could lead to police involvement.The collection of reviews paints a picture of a home health program that can be deeply meaningful and highly effective for patients, but also suffers from significant coordination and communication gaps. Across the comments, a strong core of compassionate, capable clinicians stands out: nurses, therapists, and rehab specialists who are patient, knowledgeable, and genuinely invested in their patients' recovery. Many families highlight warm, personal connections with caregivers, the quality of hands?on care, and real progress in healing and function. Yet these same accounts frequently juxtapose those positives with frustrating administrative hiccups that undermine the overall experience, sometimes leaving families feeling overwhelmed or unheard.
On the positive side, several clinicians are singled out for their exceptional care. Nurse Angie is repeatedly described as warm, caring, knowledgeable, and a "real person," making a notable impact during an anxious time. The therapists are praised for their skill and encouragement, with repeated notes that they explained exercises clearly, helped patients regain strength, and offered hope through steady progress. In many accounts, the physical therapy teams - listed by name such as Kim, Lindsay, Trish, and Rachel - are described as professional, friendly, and deeply invested in the patient's recovery, with trainees and veterans alike contributing to meaningful improvement after events like strokes. Other named therapists and nurses - Sarah, Lindsey, Jennifer, Brittney, Janell, Amanda, Abby, Hannah, Danielle, and more - receive similar commendations for their competence, kindness, and positive bedside manner. The overarching tone in these reviews is that, when the care team is present and coordinated, patients feel supported, motivated, and confident in their recovery trajectory.
In several reviews, caregivers emphasize punctuality, professionalism, and clear, respectful communication as hallmarks of the centers' strengths. Patients note that the staff arrive on time and bring a professional, courteous attitude to each encounter. Families report that the teams are not only technically capable but also good about explaining what is being done and why, which helps patients and loved ones understand the rehab process and wound care plan. The quality of care is repeatedly described as high, with staff members going out of their way to be approachable and to create an atmosphere of reassurance during a stressful period of healing. Overall, the praise for the clinicians reflects a genuine appreciation for the clinical experience and the compassionate, human touch that makes a difference in recovery.
However, the reviews also reveal substantial concerns about the non-clinical aspects of service delivery. A recurring theme is inconsistent communication and scheduling: visits that occur without advance notice, unclear or unfulfilled scheduling, and long hold times when trying to reach the office. Families recount scenarios where multiple staff showed up with little or no warning, creating confusion and missed encounters, and they express fear about what might happen if no one is home to receive care. There are firsthand accounts of miscommunications about intake and wound?care arrangements, with some patients waiting days before any follow?up contact occurred, and others feeling they were left in limbo about who would be providing what services and when.
Several reviews describe friction between patient needs and administrative processes. Some accounts allege that staff interactions or decisions were mischaracterized during calls, and there are mentions of accusations or misunderstandings that heightened distress rather than resolving it. One reviewer explicitly described a problematic interaction with a call handler, while others highlight that getting timely information by phone was challenging, with families feeling bounced between staff and left on hold. In a few cases, patients or families reported difficulty coordinating care with the primary physician or feeling that management decisions were made without sufficient physician input, leading to a sense of disjointed care planning.
Wounds and rehabilitation care are frequently cited as life?changing when delivered well, underscoring the value of CenterWell's clinical capabilities. Even in the midst of scheduling and communication challenges, the stories of wound healing progression and meaningful physical gains show the real impact of skilled nursing and therapy. Some reviewers emphasize that the right caregivers - nurses and therapists who are both technically proficient and emotionally supportive - make all the difference, while others remind readers that without reliable scheduling and consistent contact, even excellent clinicians can struggle to deliver their best care.
Taken together, the feedback suggests a service with tremendous potential and several standout performers who consistently deliver compassionate, high?quality care. At the same time, it highlights critical areas for improvement: creating a more reliable scheduling system, enhancing proactive communication with patients and families, ensuring timely follow?up after intake, and reducing the frustration of being bounced between staff or left uncertain about visits. The presence of several highly praised individuals - nurses like Angie and a host of therapists and assistants - shows that CenterWell Home Health can achieve outstanding patient outcomes when the administrative pieces align with clinical excellence. In short, the reviewers describe a model with strong, empathetic clinicians and clear opportunities to strengthen coordination, communication, and scheduling to maximize patient peace of mind and continuity of care.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (16 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Brooklyn Park, MN, Kindred At Home IV is a fully furnished assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community prides itself on providing a comfortable and engaging environment for seniors.
Residents at Kindred At Home IV can enjoy watching their favorite shows with cable or satellite TV in their spacious and well-designed living areas. The community also features a dining room where residents can gather for delicious meals prepared by professional chefs. For those who prefer to cook their own meals, each apartment comes with a kitchenette.
The outdoor space at Kindred At Home IV provides residents with an opportunity to relax and enjoy nature in the beautifully landscaped gardens. There is also a small library where residents can indulge in their love for reading. Wi-Fi/high-speed internet is available throughout the community, allowing residents to stay connected with loved ones and explore the online world.
Care services at Kindred At Home IV are provided by trained professionals who offer 24-hour supervision. Assistance with activities of daily living such as bathing, dressing, and transfers are readily available. Residents with special dietary restrictions or diabetes can have their nutritional needs met through specialized meal preparation and service.
The community also places importance on mental wellness and offers a mental wellness program to promote overall emotional well-being among its residents.
In addition to the many amenities and care services offered at Kindred At Home IV, there are numerous nearby attractions that provide convenience and accessibility to shopping centers, pharmacies, physicians' offices, restaurants, cafes, parks, and places of worship. This allows residents to easily access essential services as well as engage in recreational activities outside the community.
Overall, Kindred At Home IV is an assisted living community that combines comfort, convenience, and quality care to create an environment where seniors can thrive and live fulfilling lives.
Kindred At Home IV is located at 7101 Northland Circle Ste 5101, Brooklyn Park, MN 55428 in Hennepin County, Minnesota
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