7517 69Th Avenue North, Brooklyn Park, MN 55428
For more information about senior living options: (844) 490-3973
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Steve does a good job and goes out of his way to help every resident and is always there when needed. Empowerment/Hidden Creek ranks in the top 25%. The homes are clean, and the caregivers appear to be engaged with the clients. The administrative staff is very involved with day-to-day operations, and they have been a joy to work with. Roger and his team are working hard to deliver much-needed assisted living services for the mentally ill, with dedicated and passionate professionals who genuinely care for residents' well-being.
The standard of care is near inhumane and the company shows no real concern for client mistreatment. The organization is severely understaffed and provides little to no training. Medication handling is unsafe, with meds handed out without proper supervision and reports of extra medications. They file tax returns incorrectly and cheat employees and clients on housing and adequate staffing. The company is driven by profit, with many employees described as not performing their duties. Residents can be assaulted or mistreated, and staff who report issues are retaliated against or fired. They advertise activities and meals that are not actually provided, with inadequate food and supervision. The organization is cheap and underfunded, lacking proper oversight.The collection of reviews presents a striking split in how people experience Empowerment/Hidden Creek. On one hand, there are recognitions of individual leadership, with one reviewer praising a manager named Steve for going out of his way to help residents and being consistently available when needed. That sentiment suggests a personal touch and reliability at the local level, even if other voices in the same body of reviews tell a very different story about the organization as a whole. The contrast establishes an initial pattern: strong praise for certain staff members alongside broad, cautionary statements about the company's practices and culture.
In stark opposition to the praise, a particularly damning account describes Empowerment/Hidden Creek as "the most deplorable company" the reviewer has encountered in terms of client care. The reviewer accuses the company of mistreating clients, overbilling, non-compliance, undocumented employees, and outright neglect. They claim to have witnessed and reported mistreatment both of clients and staff, and to have been forced to resign after doing so, marking the experience as emotionally and professionally costly. The reviewer emphasizes a sense of guilt and fear for the lives of those in care and urges others to stay clear of the facilities, painting a picture of systemic abuse rather than isolated incidents.
Amid the negative verdicts, another review arrives with a more favorable, service-provider perspective. This person notes their role as a provider for Empowerment/Hidden Creek and places the organization in the top quartile after visiting roughly 400 facilities. They describe clean homes, engaged and attentive caregivers, and administrative staff who are deeply involved in daily operations. According to this account, the standards and the concern for client needs are clearly demonstrated, suggesting a well-run environment in some contexts and at least certain facilities.
Yet the narrative quickly returns to concerns about care quality and operations in another paragraph. This reviewer highlights understaffing and a lack of training, recounting a specific house where they felt set up and ultimately resigned after flagging improper training. They allege that medications were handed out without supervision, with clients sometimes taking medication in their own apartments and without proper oversight. The account accuses staff of mismanaging medications - switching med bars, failing to supervise intake, and lacking any investigative response when problems were raised. This testimony underscores fears about patient safety and the effectiveness of internal controls.
Further allegations broaden the critique to financial and regulatory practices. The reviewer claims that the company fails to file employee tax returns correctly with the federal government, pays poorly, and cheats employees and clients on housing and adequate staffing. Language describing a "bad company" that cares only about profit echoes a broader indictment of governance and ethics, painting a picture of a workplace culture where integrity and fair compensation may be compromised in favor of financial considerations. The reviewer adds that many employees do nothing on the job, and that the environment has produced serious personal harm - an instance of assault - yet the reviewer was allegedly expelled from the facility and alleges shortages of food and meaningful activities for residents.
Against this backdrop of systemic concern, another voice praises the organization again, focusing on dedicated professionals who "genuinely care for their residents' well-being." This positive note about Roger and his team highlights the presence of committed staff delivering essential assisted living services for the mentally ill, suggesting that when the right people are on the ground, care can be compassionate and effective. The optimism here contrasts with the other threads of criticism, implying that individual dedication can exist even within a broader pattern of reported problems.
The final threads of the reviews return to a skeptical tone, with a blunt assessment that the company remains "way too cheap" and is consistently understaffed. Taken together, the collection sketches a complex portrait: some residents and partners describe clean facilities, engaged caregivers, and responsive leadership at the local level; others recount severe lapses in care, safety risks, improper staffing, and troubling management practices. The repeated emphasis on understaffing, training gaps, and questionable regulatory compliance surfaces as a common concern, punctuated by occasional testimonies of positive, compassionate care from particular teams or individuals.
Overall, the experiences conveyed here suggest a mixed and conflicted reality. There are vivid accounts of exemplary personal commitment from certain staff and managers, alongside equally forceful warnings about neglect, mismanagement, and profit-driven practices that undermine resident welfare. The spectrum of feedback indicates that outcomes may heavily depend on specific locations, leadership on the ground, and the level of oversight and accountability in place. For anyone considering these facilities, the reviews point to the importance of thorough, on-site assessment, clear lines of reporting, and careful evaluation of staffing, training, and governance structures before making a decision.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (16 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Empowerment Healthcare 4 in Brooklyn Park, MN is a vibrant and well-equipped assisted living community offering a range of amenities and care services to meet the needs and preferences of its residents. The community features a spacious dining room where residents can enjoy delicious meals prepared by our dedicated staff. The community is fully furnished, ensuring that residents feel comfortable and at home.
The outdoor space, including a garden, provides opportunities for residents to relax and enjoy nature. Housekeeping services are provided to ensure that the living spaces are kept clean and tidy at all times. Move-in coordination is also available to assist new residents in settling into their new home seamlessly.
Residents can stay connected with friends and family through telephone and Wi-Fi/high-speed internet services.
Care services include assistance with activities of daily living such as bathing, dressing, and transfers. Our staff also works closely with health care providers to coordinate necessary medical care for each resident, ensuring they receive the best possible attention. Medication management is provided to ensure that medications are taken correctly and on time.
Special dietary restrictions are accommodated, including diabetes diets, ensuring that individual nutritional needs are met. Meal preparation and service are provided so that residents can enjoy tasty and nutritious meals without the hassle of cooking.
Transportation arrangement for medical appointments is available to ensure access to necessary healthcare outside the community. Transportation to doctors' appointments is also offered as an added convenience for residents.
The community offers a variety of scheduled daily activities to keep residents engaged and entertained. Additionally, there are two cafes nearby for socializing or grabbing a quick bite. Several parks provide opportunities for outdoor recreation and relaxation. Numerous pharmacies make it convenient for residents to access medications easily, while multiple nearby physicians offer medical expertise closeby. With 17 restaurants in the vicinity, residents have plenty of dining options when venturing out into the local neighborhood. Also situated close by is a place of worship for those seeking spiritual fulfillment.
At Empowerment Healthcare 4, we strive to create a welcoming and supportive community for all our residents, providing them with the amenities and services they need to lead fulfilled and meaningful lives.
Empowerment Healthcare 4 is located at 7517 69Th Avenue North, Brooklyn Park, MN 55428 in Hennepin County, Minnesota
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Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Your Comprehensive Guide to Luxury Assisted Living: Elevated Facilities, Amenities, and Costs
Luxury assisted living offers high-quality senior care in a resort-like environment that combines essential medical support, gourmet dining, and personalized services to enhance residents' independence and well-being. These upscale facilities emphasize holistic health and community-building through customized care plans and social activities, catering to the growing demand for enriched senior living experiences despite higher costs.
