7100 Northland Circle Ste 207, Brooklyn Park, MN 55428
For more information about senior living options: (844) 490-3973
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The manager Steve does a good job and goes out of his way to help every resident, and is always available when needed. Roger and his team are dedicated professionals who genuinely care for residents' well-being. Empowerment/Hidden Creek ranks in the top 25% of facilities, indicating solid performance. The atmosphere at Empowerment/Hidden Creek is impressive, with clean homes and caregivers who appear engaged with the clients. The administrative staff are highly involved in day-to-day operations and are a joy to work with, reflecting strong standards and genuine care for clients' needs.
One reviewer described the company as deplorable and urged people to stay away, calling the care near inhumane and alleging widespread mistreatment. The same reviewer cited overbilling, noncompliance, undocumented employees, and outright neglect. An account claimed the facility was understaffed and lacked training, with medications mishandled and administration unsupervised. Another reviewer asserted the company fails to file tax returns properly, pays poorly, and cheats employees and clients on housing and staffing. A different reviewer said residents aren't fed adequately, food is cheap, promised activities are not provided, and residents can be assaulted and then expelled. Several statements described a profit-driven culture where many employees do little on the job.Empowerment Healthcare in Brooklyn Park is best suited for families seeking a very low-cost assisted living option where a hands-on on-site manager can provide responsive, everyday support, and where the resident's needs are relatively modest. The strongest real-world signal is the presence of a responsive manager who appears to prioritize residents' day-to-day comfort, and some reviewers note clean, orderly homes and caregiver engagement in certain settings. This community tends to appeal to families willing to oversee care closely and to tolerate variability in staffing and program intensity in exchange for a more affordable placement. It is not pitched as a high-touch, medical-intensive environment; rather, it sits at the budget end of the spectrum with an expectation of family involvement.
Those who should seriously consider alternatives include families whose loved one requires reliable medication management, consistent staff supervision, a robust daily activities program, or specialized care for dementia or behavioral health conditions. The reviews repeatedly flag understaffing, inconsistent training, and gaps in safety practices, including med handling and supervision, which are unacceptable for residents with complex medical or cognitive needs. There are also persistent concerns about financial practices and compliance, as well as reports of mismanagement and even safety incidents, all of which magnify risk for anyone relying on routine, predictable care. In short, for residents who demand dependable oversight, clear care plans, and transparent operations, stronger options are advisable.
The positives do offer practical, tangible value, but they do not fully offset the core risks. The favorable notes about a dedicated manager and engaged caregivers suggest a level of daily attentiveness that can help a resident feel seen and supported. Clean, well-maintained homes and active administrative involvement can improve the lived experience and make day-to-day tasks easier for residents and families who monitor care closely. Additionally, one service-provider observer places Empowerment/Hidden Creek in the top quartile among hundreds of facilities for atmosphere and care standards, which signals that, when functioning well, the operation has elements families can rely on. Yet these strengths sit alongside persistent, widely echoed concerns about staffing levels, training gaps, and inconsistent adherence to safe, compliant practices.
From a risk-management perspective, the most consequential gaps are hard to ignore. Chronic understaffing and reports of insufficient training undermine the ability to supervise medication administration, monitor health changes, and prevent neglect. Allegations of improper or undocumented practices, payroll and housing issues for staff, and even alleged resident safety incidents create a backdrop of uncertainty that erodes trust. Coupled with complaints about inadequate nourishment and a lack of meaningful activities, these factors collectively suggest a facility that can deliver basic pleasant living environments but struggles to sustain safe, reliable, participatory daily care for residents with higher needs. For families, these gaps translate into a high vigilance requirement and a clear plan for ongoing oversight.
To navigate decisions here, conduct thorough due diligence before any commitment. Inspect current staffing schedules and ratios; request a copy of training records and medication administration protocols; verify licensing status and review any regulatory actions or complaint history with the state; speak with multiple residents and family members about daily routines, meals, and safety; examine the care plans and incident logs, and confirm how grievances are handled. Scrutinize the billing terms, deposits, and any promises made in the contract versus actual services delivered. Ask for proof of staffing stability, turnover rates, and how emergencies are managed at night. Ensure there is a transparent path to escalate concerns and a clear exit strategy if expectations are not met.
Bottom line: Empowerment Healthcare presents a mixed picture. For families prioritizing cost and comfortable, basic living arrangements with a manager who is accessible, it can be a workable option only if meticulous oversight is anticipated and maintained. For virtually any resident with higher medical, cognitive, or safety needs, or for those seeking reliable medication management and a consistently proactive care culture, this community is not the strongest choice. Those driven to explore should enter with a rigorous diligence plan, specific questions about staffing and safety, and a readiness to pivot quickly if the care quality or oversight fails to meet expectations.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (16 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Empowerment Healthcare in Brooklyn Park, MN is a premier assisted living community that offers a wide range of amenities and care services to ensure the well-being and comfort of its residents. The community provides fully furnished accommodations with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Each unit also has a kitchenette for residents to prepare their own meals if desired.
Care services at Empowerment Healthcare include 24-hour supervision by trained staff members who are available to assist with activities of daily living such as bathing, dressing, and transfers. The community also offers coordination with health care providers for any medical needs, medication management, and specialized diabetes diets. Meal preparation and service are provided to residents according to their dietary restrictions.
Residents at Empowerment Healthcare are encouraged to participate in various activities offered throughout the day. These activities can be resident-run or scheduled daily activities organized by the staff. This allows residents to engage socially and mentally stimulating interactions within the community.
The location of Empowerment Healthcare is advantageous as it is surrounded by multiple amenities that enhance the convenience and accessibility for residents. There are two cafes nearby for quick bites or social gatherings outside of the community. Additionally, three parks provide opportunities for outdoor recreation and relaxation. Residents have easy access to 14 pharmacies for any medication needs, while five physicians are located nearby for medical appointments or consultations. For dining options beyond those provided within the community, there are 17 restaurants in close proximity.
Empowerment Healthcare aims to create a supportive environment where residents can lead fulfilling lives while receiving assistance tailored to their individual needs. With its array of amenities, care services, dining options, nearby amenities, and transportation arrangements, Empowerment Healthcare ensures a comfortable and convenient lifestyle for its residents in Brooklyn Park, MN.
Empowerment Healthcare is located at 7100 Northland Circle Ste 207, Brooklyn Park, MN 55428 in Hennepin County, Minnesota
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