2446 15Th Avenue South, Minneapolis, MN 55404
For more information about senior living options: (844) 490-3973
The accommodations are very good. The staff members are positive, always there and eager to serve guests. There is always laughter and good food. Fatima, Jama, and their staff are welcoming and efficient. Visitors love the place and miss everyone there.
They claim the place is not a good place. They say staff members stole their meds. They say they were left alone and fed raw meat. They report $400 went missing from their room while they were in the hospital. They state staff sprayed their TV and refused to fix it. They say most staff can't understand English. They advise others to remove family members if they have loved ones there.The place described in these reflections is a complex tapestry of warmth, laughter, and bustling service, interwoven with cautions and alarming claims. On one hand, it is painted as a comfortable haven where accommodations are solid and the ambiance is upbeat. The reviewers emphasize that the setting offers very good accommodations and a consistently positive staff presence. They note that staff members are always there, always eager to address needs, and that the environment is filled with laughter and good food. In particular, Fatima and Jama are singled out for their welcoming and efficient manner, with their team repeatedly described as attentive and capable. The overall mood conveyed by this strand of feedback is one of genuine hospitality and reliable care, punctuated by expressions of appreciation and pride in the staff's efforts.
Yet the same facility is also described as a place where experiences can deviate dramatically from that positive baseline. A separate voice registers a vehemently opposite impression, beginning with a blunt judgment: "This is not a good place!!" The gravamen of this critique centers on a litany of serious accusations aimed at the staff and the operation as a whole. The reviewer claims that staff members stole medications and left them unattended, signaling a deep breach of trust and safety. They further allege neglect, recounting that residents were left on their own and that, in one distressing incident, they were fed raw meat. The claims escalate to financial loss, with $400 reported missing from a room while the reviewer was hospitalized, a detail that underscores fears about security and accountability. Additional allegations include the spraying of a TV by staff, with no repairs offered as a remedy. Taken together, these points paint a portrait of concern about safety, dignity, and responsiveness that sharply contrasts with the earlier praise.
Another critical thread in the negative account concerns communication. The reviewer asserts that most staff do not understand English, a barrier that purportedly complicates care, acknowledgment of needs, and resolution of problems. This language gap amplifies the sense of isolation and miscommunication, especially in situations where urgent or sensitive information would need to be conveyed and acted upon promptly. The combination of language challenges and the other alleged missteps culminates in a warning to prospective visitors: if family members are in the facility, one should consider removing them, reflecting a fear that what is promised in hospitality and routine care may not consistently translate into a safe or trustworthy experience.
Despite the stark negativity, the collection of reflections is not a single, monolithic stance. The same facility is also described with warmth and attachment, underscoring the unpredictable range of experiences that can occur within a shared space. The closing sentiment echoes the first thread of the narrative: "Love this place so much! Missing everyone here!" The sentiment is affectionate and nostalgic, filled with a sense of community and personal connection. The repetition of signs of affection - heart emojis and expressions of longing - suggests that for some, the place is not merely a service provider but a community that leaves a lasting impression, even if the day-to-day experiences may differ from person to person.
In trying to reconcile these perspectives, one can sense a pattern typical of environments where care is delivered by a diverse staff team and experienced by residents with varying needs and expectations. On the positive side, the facility is praised for its comfort, its cheerful atmosphere, and the proactive, welcoming attitudes of specific staff members who are remembered for their efficiency and generosity. On the negative side, there are alarming claims about theft, neglect, disrespect, inconsistent communication, and safety concerns that would understandably provoke strong caution in potential guests or their families. The juxtaposition of these viewpoints highlights how a single place can be a source of comfort and joy for some while evoking fear and distrust for others.
Ultimately, the narratives present a portrait of a place that can offer both striking warmth and troubling peril, depending on who interacts with it and when. The vivid praise of Fatima, Jama, and their colleagues sits alongside a forceful caution about theft, neglect, and language barriers, leaving readers with a nuanced impression rather than a uniform verdict. For those evaluating such a facility, the entries suggest paying careful attention to the consistency of care, the reliability of security measures, and the clarity of communication across staff members, while also recognizing that heartfelt connections and genuine hospitality can exist alongside serious shortcomings. In the end, the community picture is one of memory and longing - of a place that some remember with affection and others with alarm, and of people who can, at times, light up a room even as problems elsewhere demand urgent attention.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.A Helping Hand Senior Care Service in Minneapolis, MN is a fully furnished assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Our community features a spacious dining room where residents can enjoy nutritious meals prepared by our dedicated staff. We understand that each individual may have special dietary restrictions, and we are committed to catering to their specific needs.
In addition to the dining room, our community also offers various outdoor spaces, including a beautiful garden, where residents can relax and enjoy nature. Wi-Fi and high-speed internet are available throughout the community, allowing residents to stay connected with their loved ones online.
We provide comprehensive care services to assist with activities of daily living, such as bathing, dressing, and transfers. Our experienced staff coordinates with healthcare providers to ensure that all medical needs are met. We also offer medication management for those who require assistance in taking their medications.
Residents can engage in scheduled daily activities designed to promote social interaction and cognitive stimulation. For those who prefer to explore the surrounding area, we are conveniently located near cafes, parks, pharmacies, restaurants, transportation options, places of worship, and hospitals.
At A Helping Hand Senior Care Service in Minneapolis, MN, we strive to create a warm and welcoming environment where seniors can receive personalized care while enjoying an active and fulfilling lifestyle.
A Helping Hand Senior Care Service I is located at 2446 15Th Avenue South, Minneapolis, MN 55404 in Hennepin County, Minnesota
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