Ebenezer Care Center
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2545 Portland Avenue South, Minneapolis, MN 55404
For more information about senior living options: (844) 490-3973
The family felt that the initial tour of the facility provided a good sense of safety for their grandmother. They appreciated the opportunity to see residential rooms and activity areas during their visit. They were hopeful about finding a suitable environment for their grandmother based on the initial impressions. The family was proactive in seeking better care for their grandmother, demonstrating their commitment to her well-being. They took the time to explore other facilities, showing determination to find a place that meets their grandmother's needs.
The grandmother was left sitting alone in the hallway for over an hour without assistance. The floor had a strong, unpleasant odor of urine. She shared a room with another resident she did not get along with, causing additional distress. Her dentures were lost, which added to her discomfort and frustration. The family's experience was horrible, leading to concerns about her well-being in the facility. Other facilities were reluctant to accept her due to the family's strong complaints about previous care experiences. It was noted that only the first two floors appeared nice during tours, raising concerns about overall care on other floors.In the journey of selecting a suitable living environment for elderly family members, many families often begin with hopeful anticipation. They envision a community where their loved ones will not only be safe but also engaged in activities that promote their overall well-being. For one family, this quest led them to a particular care facility that initially seemed promising. During their first visit, they were given a comprehensive tour showcasing certain floors that highlighted residential rooms and activity areas designed for social engagement and care. After much discussion amongst themselves, the family felt reassured that this facility could provide a nurturing home for their grandmother.
However, the family's optimism quickly diminished after their grandmother was accepted into the facility. Upon waiting a week before their first visit, they found her in an unsettling situation—sitting alone in the hallway for over an hour. This disheartening scene catalyzed immediate concern within the family regarding her welfare and overall treatment in the facility. Beyond just the loneliness observed during that visit, there was an alarming aspect about the unpleasant odor permeating the floor where she resided; it had an overwhelming stench of urine which raised significant red flags about sanitation and general upkeep.
The troubling scenarios did not end there. The grandmother was placed in a shared room with another resident with whom she did not get along, leading to further distress during her stay at the facility. Such arrangements are crucial as mismatched roommates can greatly affect an individual’s comfort and quality of life; yet it seemed these concerns were overlooked or inadequately addressed by staff members at this care center. Additionally, more distressing news awaited the family—during her time there, her dentures went missing without any clarification as to how or why they disappeared. This compounded emotional anguish translated into feelings of helplessness within both the grandmother and her family.
As weeks went by and frustration mounted surrounding her experience in this facility, it became increasingly difficult for the family to consider relocating their grandmother elsewhere. Unfortunately, due to previous complaints lodged against them regarding substandard care practices, potential new facilities expressed hesitance toward accepting a resident from such a background—particularly one whose family might advocate strongly for better conditions or assert needed changes actively. In essence, pursuing alternative accommodations turned out to be far more challenging than anticipated.
During visits to other facilities while searching for alternatives, it became apparent that many places project an illusion of quality during initial tours provided solely on select floors designated for families' observations. These upper-level floors often appeared immaculate and inviting; however, this façade contrasted starkly with what lay behind closed doors on lower levels where actual residents spent much of their day-to-day lives—a fact not accessible through guided tours intended primarily for prospective clients.
All these experiences shed light on systemic issues prevalent within eldercare environments: issues related to staffing ratios, resident-to-room matching protocols, hygiene standards employed throughout different sectors of facilities among various floors or wings—all vital details seemingly missed upon assessment but crucially impactful once personal experiences reveal differing realities faced by residents daily. The family's ordeal serves as both an eye-opener about ensuring genuine assessments when choosing assisted living options and raises awareness around critically evaluating homes meant to serve vulnerable populations lacking resources or autonomy without devoted advocates willing to speak up on their behalf against neglectful practices encountered throughout such spaces intended ideally for safety above all else.
119 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ebenezer Care Center in Minneapolis, MN is a vibrant assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community is fully furnished and provides private bathrooms for each resident. With a beauty salon on-site, residents can enjoy regular pampering and grooming services. They also have access to cable or satellite TV in their rooms.
Transportation services are readily available, with community-operated transportation provided for various needs such as shopping trips or social outings. Transportation arrangements can also be made for non-medical appointments as well as doctor visits.
Residents can stay connected with loved ones using the telephone and high-speed internet/Wi-Fi facilities. The computer center allows them to use technology for various purposes, including communicating with family and friends or engaging in online activities.
The dining experience at Ebenezer Care Center is exceptional. Residents enjoy restaurant-style dining with special attention given to dietary restrictions, including diabetes diets and special dietary requirements. Meal preparation and service are provided, ensuring that residents receive nutritious meals tailored to their specific needs.
Engaging in physical activities is crucial for overall wellness, and the Fitness room encourages residents to stay active. The Wellness center offers mental health programs designed to support emotional well-being.
To keep residents entertained and socially engaged, there are numerous amenities available such as a gaming room, small library, and outdoor spaces like gardens where they can relax and enjoy the fresh air. Planned daily activities cater to different interests and preferences while resident-run activities promote a sense of community involvement.
Surrounding the community are numerous pharmacies, restaurants, cafes, parks, physicians' offices nearby which provide easy access to everyday necessities and healthcare services.
Ebenezer Care Center is dedicated to providing a comfortable and fulfilling lifestyle for its residents through exceptional amenities, comprehensive care services, delicious dining options, engaging activities, convenient transportation options, and an accessible location close to essential amenities.
Ebenezer Care Center is located at 2545 Portland Avenue South, Minneapolis, MN 55404 in Hennepin County, Minnesota
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