Ebenezer Care Center

Pros

• The family felt that the initial tour of the facility provided a good sense of safety for their grandmother.
• They appreciated the opportunity to see residential rooms and activity areas during their visit.
• They were hopeful about finding a suitable environment for their grandmother based on the initial impressions.
• The family was proactive in seeking better care for their grandmother, demonstrating their commitment to her well-being.
• They took the time to explore other facilities, showing determination to find a place that meets their grandmother's needs.

Cons

• The grandmother was left sitting alone in the hallway for over an hour without assistance.
• The floor had a strong, unpleasant odor of urine.
• She shared a room with another resident she did not get along with, causing additional distress.
• Her dentures were lost, which added to her discomfort and frustration.
• The family's experience was horrible, leading to concerns about her well-being in the facility.
• Other facilities were reluctant to accept her due to the family's strong complaints about previous care experiences.
• It was noted that only the first two floors appeared nice during tours, raising concerns about overall care on other floors.

Review

In the journey of selecting a suitable living environment for elderly family members, many families often begin with hopeful anticipation. They envision a community where their loved ones will not only be safe but also engaged in activities that promote their overall well-being. For one family, this quest led them to a particular care facility that initially seemed promising. During their first visit, they were given a comprehensive tour showcasing certain floors that highlighted residential rooms and activity areas designed for social engagement and care. After much discussion amongst themselves, the family felt reassured that this facility could provide a nurturing home for their grandmother.

However, the family's optimism quickly diminished after their grandmother was accepted into the facility. Upon waiting a week before their first visit, they found her in an unsettling situation—sitting alone in the hallway for over an hour. This disheartening scene catalyzed immediate concern within the family regarding her welfare and overall treatment in the facility. Beyond just the loneliness observed during that visit, there was an alarming aspect about the unpleasant odor permeating the floor where she resided; it had an overwhelming stench of urine which raised significant red flags about sanitation and general upkeep.

The troubling scenarios did not end there. The grandmother was placed in a shared room with another resident with whom she did not get along, leading to further distress during her stay at the facility. Such arrangements are crucial as mismatched roommates can greatly affect an individual’s comfort and quality of life; yet it seemed these concerns were overlooked or inadequately addressed by staff members at this care center. Additionally, more distressing news awaited the family—during her time there, her dentures went missing without any clarification as to how or why they disappeared. This compounded emotional anguish translated into feelings of helplessness within both the grandmother and her family.

As weeks went by and frustration mounted surrounding her experience in this facility, it became increasingly difficult for the family to consider relocating their grandmother elsewhere. Unfortunately, due to previous complaints lodged against them regarding substandard care practices, potential new facilities expressed hesitance toward accepting a resident from such a background—particularly one whose family might advocate strongly for better conditions or assert needed changes actively. In essence, pursuing alternative accommodations turned out to be far more challenging than anticipated.

During visits to other facilities while searching for alternatives, it became apparent that many places project an illusion of quality during initial tours provided solely on select floors designated for families' observations. These upper-level floors often appeared immaculate and inviting; however, this façade contrasted starkly with what lay behind closed doors on lower levels where actual residents spent much of their day-to-day lives—a fact not accessible through guided tours intended primarily for prospective clients.

All these experiences shed light on systemic issues prevalent within eldercare environments: issues related to staffing ratios, resident-to-room matching protocols, hygiene standards employed throughout different sectors of facilities among various floors or wings—all vital details seemingly missed upon assessment but crucially impactful once personal experiences reveal differing realities faced by residents daily. The family's ordeal serves as both an eye-opener about ensuring genuine assessments when choosing assisted living options and raises awareness around critically evaluating homes meant to serve vulnerable populations lacking resources or autonomy without devoted advocates willing to speak up on their behalf against neglectful practices encountered throughout such spaces intended ideally for safety above all else.

Physicians

• Whittier Clinic (0.6 miles)
• HealthPartners Health Center for Women Clinic St Paul (3.1 miles)
• Southwest Dermatology Specialist (4.8 miles)
• Dermatology Consultants P.A. (4.9 miles)
• Parkway Family Physicians (5.5 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• Walgreens (1.5 miles)
• Walgreens (2.2 miles)
• Walgreens (2.2 miles)
• Target Pharmacy (2.4 miles)

Restaurants

• 19 Bar (1 miles)
• Mortimer's (1.1 miles)
• Hell's Kitchen (1.3 miles)
• Maxwell's American Cafe (1.5 miles)
• Chipotle Mexican Grill (1.5 miles)
• Matt's Bar (1.5 miles)
• Sawatdee Thai Restaurant - Minneapolis (1.5 miles)

Parks

• Gateway Dog Park - Off-Leash Play Area (1 miles)
• Loring Park (1.2 miles)
• Mill Ruins Park (1.7 miles)
• Franklin Terrace Off-Leash Dog Park (2 miles)
• North Loop Dog Park (2.3 miles)
• Longfellow Park (2.5 miles)
• Boom Island Park (2.5 miles)

Hospitals

• Csc Gi Lab (1.1 miles)
• Hennepin County Medical Center (1.1 miles)
• University of Minnesota Medical Center - East Bank Campus (2 miles)
• Regency Hospital (4.1 miles)
• VA Medical Center (4.8 miles)
• Park Nicollet Methodist Hospital (5 miles)

Places of Worship

• Westminster Presbyterian Church (1.1 miles)
• WW Studio (5.5 miles)

Cafes

• Dunn Brothers Coffee (1.2 miles)
• Spyhouse Coffee (1.4 miles)
• Roundtable Cof (3.4 miles)
• Jinx Tea (3.9 miles)
• Starbucks (4.9 miles)
• Groundswell (5.4 miles)

Transportation

• Minnesota State Fair Transit Hub (4.8 miles)