2527 14Th Avenue South, Minneapolis, MN 55404
For more information about senior living options: (844) 490-3973
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Across the mixed set of impressions, this place comes through as a study in contrasts. Some guests paint a picture of comfort and care, where the environment is welcoming and the team is ready to respond to needs. In these accounts, Fatima, Jama, and their staff are described as warm, efficient, and consistently attentive. The overall vibe is one of hospitality, with smiles, laughter, and a sense that good food and good company are regular parts of the experience.
One reviewer highlights very specific positives: "Very Good accommodations, Positive Staff members, always there and always eager to service you to your needs. I find that it's always laughter and good food." The emphasis here is on quality lodging and dependable service, with a recurring sense of cheerfulness that makes guests feel valued. The praise centers on both the physical comfort of the rooms or facilities and the proactive, welcoming nature of the staff, especially Fatima and Jama and their team. The tone suggests a place where guests can settle in and feel well taken care of.
In stark contrast, another reviewer offers a sharply different experience. The tone shifts from praise to alarm as they insist, "This is not a good place!!" The claims that follow are serious and specific: staff members allegedly stole medications, guests were left alone at critical times, and there was an alarming incident involving food safety - being told they were fed raw meat. The complaint also includes a financial grievance - "$400 came up missing from my room while I was in the hospital" - and a maintenance issue described as a TV being sprayed, with promises to fix it allegedly not kept. The reviewer further notes a language barrier, saying, "Most staff can't even understand English." Taken together, these allegations paint a picture of serious safety, security, and communication problems from this perspective.
Interwoven with the negative account is a brief but heartfelt positive sentiment: "Love this place so much! Missing everyone here! ????" This line suggests that, despite the serious concerns raised, there remains a strong emotional attachment to the place for at least some guests. It hints at meaningful connections and memories formed with the people who work there, which stands in contrast to the critical episode described earlier. The juxtaposition reinforces the sense that experiences are not uniform and can vary dramatically from one guest to the next.
The divergent experiences reflect how hospitality settings can become a patchwork of outcomes. Factors such as individual staff members, shifts, and specific incidents can dramatically alter a guest's impression. A place may boast attentive, friendly service at times while simultaneously struggling with problems at others. Language barriers, maintenance responsiveness, and how medications or valuables are handled are all elements that can shape a guest's sense of safety and trust. The stories here suggest that the day-to-day reality may swing between warmth and concern, depending on when and with whom guests interact.
For readers weighing a stay, these reviews offer a broad, if conflicting, snapshot. Positive voices emphasize comfort, proactive care, and a welcoming atmosphere, anchored by specific staff members who seem to go the extra mile. Negative accounts urge caution, highlighting concerns about medication security, dietary safety, financial security, and reliability of repairs, all compounded by language differences. If you're considering this place, it may be wise to gather current details from management, ask about medication handling and safety protocols, verify repair responsiveness, and clarify language assistance options. This will help balance the hopeful notes of hospitality with the more cautionary experiences described by other guests.
A Helping Hand Senior Care Service is an assisted living community located in Minneapolis, MN. Our community offers a wide range of amenities to ensure that our residents have a comfortable and enjoyable living experience. Each apartment is fully furnished and includes cable or satellite TV, Wi-Fi/ high-speed internet, a kitchenette, and telephone services. Residents can also enjoy the beautiful outdoor space and garden.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We have experienced staff who coordinate with health care providers to ensure that our residents receive the necessary medical care. Medication management is also provided to ensure that medications are taken correctly. For residents with diabetes or special dietary needs, we offer specialized meal preparation and service.
At A Helping Hand Senior Care Service, we prioritize mental wellness and offer a mental wellness program to promote emotional well-being for our residents. We also take into consideration any special dietary restrictions and provide meals tailored to meet those needs.
Transportation arrangements for medical appointments are available for our residents' convenience. Additionally, there are nearby cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, places of worship, and transportation options for residents to easily access the services they require.
Residents can participate in resident-run activities as well as scheduled daily activities to stay engaged and entertained within the community.
At A Helping Hand Senior Care Service in Minneapolis, we strive to provide a supportive and caring environment where seniors can age gracefully while receiving the assistance they need.
A Helping Hand Senior Care Svc is located at 2527 14Th Avenue South, Minneapolis, MN 55404 in Hennepin County, Minnesota
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