New Perspective Carlson Parkway

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  • Interior

    A cozy living room with a television and comfortable seating.
  • Decor

    A cozy bedroom with a decorated bed and nightstands each holding a lamp.
  • Living Room

    A cozy living room with comfortable seating, a fireplace, and elegant lighting.
  • Building

    A patio area with chairs and a table outside a brick building.
  • Bedroom

    A neatly made bed in a cozy bedroom with a bedside lamp.
  • Windows

    A cozy living room with a sofa and coffee table, decorated with a candle holder and wall art.
  • Dining

    A cozy cafe interior featuring a wooden bar counter, seating area, and stylish decor.
  • Kitchen

    A clean kitchen with wooden cabinets and a stainless steel sink.
  • Entrance

    A brick building entrance with the number 500 displayed above the doorway.
  • Fireplace

    A cozy living room with an armchair and a fireplace.

New Perspective Carlson Parkway

500 Carlson Pkwy, Minnetonka, MN 55305

For more information about senior living options: (844) 490-3973

4.3 from 33 reviews
5 stars
27
4 stars
0
3 stars
1
2 stars
0
1 stars
5

Assisted Living Independent Living Memory Care

New Perspective Carlson Parkway Costs & Pricing

New Perspective Carlson Parkway offers a competitive pricing structure for its accommodations compared to the surrounding market. For semi-private rooms, the monthly cost is $3,700, significantly lower than the average rates in Hennepin County at $4,356 and across Minnesota at $4,051. When it comes to private rooms, residents can expect to pay $4,500 at Carlson Parkway, which again positions them favorably against Hennepin County's average of $5,580 and Minnesota's overall average of $5,090. This pricing not only reflects a commitment to affordability but also highlights New Perspective Carlson Parkway's dedication to providing quality care without compromising on value.

Floor plansNew Perspective Carlson ParkwayHennepin CountyMinnesota
Semi-Private$3,700$4,356$4,051
Private$4,500$5,580$5,090

Overall Review of New Perspective Carlson Parkway

Pros

  • pro The staff is attentive and kind.
  • pro The food is good.
  • pro The community offers daily activities and special events like therapy animals, performances, and themed parties, with plenty of games and snacks.
  • pro The facility is beautiful inside.
  • pro The Executive Director truly cares about her staff and residents and goes the extra mile.
  • pro The remodel has left the community absolutely beautiful, and the team did a great job with it.
  • pro The culture of the facility is positive, caring and fun, starting at the top.

Cons

  • pro Mom loved the community, but her care was awful.
  • pro Had to move her elsewhere to get the care she needed.
  • pro This company is being reported to the police for swindling money from her and others by promising a full range of care for a cost and taking that money and not providing services.
  • pro This facility also will be reported for abuse of the elderly.
  • pro The care of the residents is abhorrent.
  • pro Basic care such as responding to a call light is ignored, leaving an elderly resident in a vulnerable position.
  • pro Leadership chooses not to be accountable and it's clear the miscommunication throughout the facility starts at the top.
  • pro A 0 star rating is more appropriate and, if possible, that is what we would give this nightmare facility.

Review

New Perspective Senior Living in Minnetonka, particularly the Carlson Parkway location, shows up in these reflections as a place that can truly transform a family's experience when a loved one moves into memory care or assisted living. Across multiple voices, the common thread is a sense of warmth, community, and attention. Reviewers repeatedly praise a friendly, attentive staff who focus on residents as people - offering companionship, meaningful conversations, and a reliable presence throughout the day. The everyday rhythm of life there - friendly faces, opportunities to socialize with new friends, and dependable routines - contributes to a feeling that life is still full and engaged for residents. The environment is described as comfortable and welcoming, with many noting that the moment you walk in there is a "great vibe" and a sense that you've arrived somewhere with heart.

Many families emphasize the positive, proactive care they observed. The staff's attentiveness extends beyond the residents to anyone asking questions or navigating the process of placing a loved one. Reviewers describe feeling both cared for and informed at every step, which helps alleviate the stress inherent in choosing senior living. There are frequent mentions of specific staff who made a meaningful difference: Trevor is highlighted for helping a family through a difficult decision and for making new families feel welcome; Coleen is cited as a godsend during challenging moments; and Diana is repeatedly praised for generosity and conscientiousness in planning volunteer time and coordinating activities. The Executive Director is repeatedly recognized for leadership that filters down to the care team, creating an atmosphere that is described as caring, warm, and growth-oriented.

The physical spaces and daily programing receive abundant praise as well. Several reviewers remark on how beautiful and well-maintained the facility is, noting recent remodels and the quality of interior spaces. The campus is described as spacious and inviting, with well-kept community rooms, outdoor patios, and rooms that residents find comfortable. The schedule is lively, with daily activities - from light-hearted games and snacks to therapy animals, performances, and themed parties - creating opportunities for residents to engage, socialize, and find joy in each day. For families, observing the level of activity and the sense that staff genuinely enjoys their work provides reassurance about the culture of the community.

Not every experience is positive, however. A number of reviews tell stories of serious care gaps and management challenges that prompted family members to move their loved ones elsewhere. One account describes a mother whose care was described as "awful," leading to a relocation in search of the level of care that was needed. Allegations range from neglect - such as not being bathed, clothed, or checked on - to more severe claims of financial, emotional, and physical abuse. A reviewer recounts financial concerns, non-response to complaints, and a sense that promised services were not delivered, resulting in a move to a different facility. The tone in these passages is urgent and distressing, underscoring the real risk families consider when evaluating memory care options.

Another vivid critique centers on the perception that communication and accountability were lacking. Reviewers describe situations where care plans were not followed, emails and voicemails went unanswered, and essential items - like toiletries or replacements - were not promptly provided. One family recounted a scenario in which a room was left in disarray, nails and dental care were neglected, and a pattern of insufficient attention to basic needs persisted until the family intervened. These accounts contrast sharply with the more buoyant descriptions elsewhere and illustrate how experiences can diverge dramatically from one location to another, or even from one shift to another within the same community.

Despite the troubling episodes, the overarching narrative remains one of a campus with undeniable strengths. Several reviews emphasize a "gorgeous" facility, a loving and caring atmosphere, and a culture of staff who are welcoming to visitors and residents alike. Families repeatedly note that when the staff are aligned - when management communicates clearly, when care teams feel supported, and when residents receive timely personal care - the community shines. Some reviewers who are residents themselves express strong satisfaction: personal experiences of comfortable rooms, friendly staff, and clean, well-maintained spaces reinforce their desire to call New Perspective home. The sentiment is that, in the right circumstances and with the right team, this is a place that can truly feel like family.

The conversation around New Perspective Carlson Parkway, then, is one of contrast and complexity. Many families celebrate a life-affirming environment where the staff's compassion, the beauty of the facilities, and the richness of activities can offer real peace of mind to loved ones and their families. At the same time, there are urgent warnings from others who have faced serious care gaps and communication failures, leading to decisions to move loved ones to other communities with the care levels they require. For anyone considering this community, the stories advocate for thorough, in-person visiting, direct conversations with the care team and leadership, careful review of the care plan provisions, and clear expectations about daily routines and accountability. Taken together, the reviews depict a place of strong potential tempered by the need for vigilant oversight and ongoing commitment to consistent, high-quality care.

Features

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Pet friendly Pet friendly"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (14 miles away) Minneapolis-St Paul International (14 miles away)
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Care with behavioral issues Care with behavioral issuesCare with behavioral issues is important for seniors because it ensures they receive the specialized support and attention they need to manage their unique challenges and maintain their quality of life. This type of care helps address issues such as dementia, aggression, anxiety, depression or mood swings, allowing seniors to live comfortably and safely in a senior living community.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Physical therapy Physical therapyPhysical therapy is essential for seniors to maintain and improve their mobility, strength, and overall quality of life. It helps reduce pain, prevent falls, and enhance independence in daily activities. By promoting movement and function, physical therapy can help seniors stay active, healthy, and engaged in their communities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

New Perspective Carlson Parkway in Minnetonka, MN is an assisted living community that offers a range of care services and amenities to ensure residents are well taken care of and comfortable. The community provides both Independent Living and Memory Care options for seniors.

Residents can enjoy the convenience of cable or satellite TV, fully furnished accommodations, and access to a dining room where delicious meals are served. Housekeeping services are provided to keep the living spaces tidy, and each unit is equipped with a kitchenette for those who prefer to cook their own meals. A move-in coordination service is available to make the transition as smooth as possible.

Outdoor space and gardens allow residents to enjoy fresh air and nature, and pets are welcome in this community. Telephone services are provided for easy communication, and transportation arrangements for non-medical purposes are available. Wi-Fi/high-speed internet ensures that residents can stay connected with family and friends.

The care services offered at New Perspective Carlson Parkway include 24-hour supervision, assistance with activities of daily living such as bathing, dressing, and transfers, as well as care specifically designed for individuals with behavioral issues or mild cognitive impairment. Medication management is provided to ensure residents take their medications correctly. Additionally, coordination with health care providers is available for seamless medical support.

Specialized memory care programming is offered for those with Alzheimer's or other forms of dementia. Physical therapy supports residents in maintaining mobility and overall physical wellness. Special dietary restrictions such as diabetic or hospice diets are catered to.

Residents can engage in various activities including fitness programs, resident-run activities, scheduled daily activities organized by the community staff. Concierge services are also available to assist residents with any personal needs they may have.

New Perspective Carlson Parkway benefits from its convenient location near several amenities necessary for daily living including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship,and hospitals.

Overall, New Perspective Carlson Parkway provides a supportive environment where seniors can receive the care they need while also enjoying a range of amenities and activities to enhance their quality of life.

Nearby Places of Interest

Physicians

  • Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (0.1 miles)
  • Metropolitan Dermatology & Cutaneous Surgery PA (1.5 miles)
  • Northwest Family Physicians Plymouth (2.1 miles)
  • Minnesota Gastroenterology PA (3.5 miles)
  • Children's Hospitals and Clinics of Minnesota's Ear, Nose and Throat (5.6 miles)
  • Partners In Pediatrics (6.5 miles)
  • MN Otolaryngology (7.1 miles)

Restaurants

  • Taco Teresa's (1.4 miles)
  • Kona Grill (1.7 miles)
  • The Cheesecake Factory (1.8 miles)
  • McCormick's Pub & Restaurant (2 miles)
  • COV Wayzata (2 miles)
  • BLVD Kitchen & Bar (2.2 miles)
  • 6Smith (2.3 miles)

Parks

  • Parkers Lake Park (1.5 miles)
  • French Regional Park (3.7 miles)
  • Churchill Farms Residents' Park (3.8 miles)
  • Aquila Park (4.6 miles)
  • Dakota Dog Park (5.6 miles)
  • Plymouth Dog Park (6.1 miles)
  • Twin Lake Beach Park (8 miles)

Pharmacies

  • Walgreens (1.6 miles)
  • Walgreens (3 miles)
  • Walgreens (3.8 miles)
  • Walgreens (3.9 miles)
  • CVS Pharmacy (4.3 miles)
  • Walgreens (4.4 miles)
  • CVS Pharmacy (4.9 miles)

Places of Worship

  • St Therese of Deephaven (3.1 miles)
  • Shepherd of the Hills Lutheran Church (5.7 miles)
  • Elim Church Center (7.6 miles)

Hospitals

  • Plymouth Surgery Center (3.5 miles)
  • Park Nicollet Methodist Hospital (6.1 miles)
  • Regency Hospital (6.8 miles)

Cafes

  • Angel Food Bakery & Coffee Bar (4.6 miles)
  • Caribou Coffee (7.8 miles)
  • Jinx Tea (7.9 miles)
  • Caribou Coffee (8.4 miles)
  • Panera Bread (8.5 miles)

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