Rose Senior Living at Providence Park

Pros

• The facility is clean, bright, and inviting, creating a welcoming atmosphere for residents.
• Residents are actively engaged in various activities and social interactions, fostering a sense of community.
• The staff is friendly, helpful, and knowledgeable, providing good support to both residents and families.
• Many families appreciate the good quality of food provided at the facility.
• The apartments are spacious with lovely views and amenities such as balconies, making them enjoyable to live in.
• Residents have access to diverse activities including exercise classes, outings, and creative projects.
• Personal experiences shared indicate that some loved ones felt comfortable and happy during their stays at Rose Senior Living.

Cons

• The administration misrepresents the truth regarding the care provided for patients at Rose Senior Living.
• Some staff members are rough and loud, causing distress to residents.
• There are reports of lost clothing and improper laundry handling.
• Residents are not taken to the bathroom frequently enough, leading to medical issues like UTIs.
• Hydration is not adequately monitored, resulting in hospitalizations.
• Activities advertised on their calendar do not occur as promised; it's perceived as merely a show.
• Management is described as terrible, with low accountability and poor interaction with staff and residents.
• Employees exhibit disrespectful behavior toward residents, including laughing at them or talking down to them.
• A family experienced a lack of communication regarding necessary items for their loved one's stay, including missing essentials like a mattress protector and laundry hamper.
• The Memory Care area failed to meet the needs of an active resident, leading to feelings of confinement and dissatisfaction with engagement activities.

Review

Rose Senior Living at Providence Park: A Mixed Bag of Experiences

Rose Senior Living at Providence Park has garnered a variety of reviews from families and residents alike, reflecting a wide spectrum of experiences and opinions. For some families, the community has provided a worthwhile experience for their loved ones, while others have faced significant concerns. This duality paints an intricate picture of life within this facility.

Many reviewers praised Rose Senior Living for its overall ambiance and cleanliness. New visitors often noted the lovely layout of the apartments, which featured large windows offering wonderful views. The facility was described as bright and inviting, with decorations that created an appealing atmosphere. Additionally, the amenities such as a library filled with plants and books, a gym equipped with exercise equipment, and movie theaters were positively received. Residents appreciated how staff members took time to know their names, fostering a sense of community among both residents and staff.

However, despite positive impressions upon touring the facility, some families expressed deep disappointment regarding care quality in certain areas—specifically in memory care units. One family recounted their experience moving their mother-in-law into memory care after she began showing signs of cognitive decline. While she initially thrived in assisted living due to her independence and social interactions, her transition to memory care resulted in feelings of isolation and reduced engagement in activities. They reported that staff failed to keep her stimulated or provide adequate activities aligned with her interests despite her active lifestyle prior to moving.

The accounts surrounding food quality also delineated contrasting perspectives; while some families noted it was decent but not exceptional—one resident specifically mentioned that food "is good but not great"—others felt it could be improved significantly. Some reviewers emphasized that meals should better cater to resident preferences and nutritional needs rather than falling short on quality or flavor.

Another critical aspect mentioned by several reviewers revolved around management practices within the facility. Multiple accounts highlighted frustrations related to administrative responsiveness and accountability issues concerning staff behavior toward residents; allegations included rough treatment by caregivers who sometimes lacked empathy or respect towards those they were meant to assist. Additionally, reports surfaced about high employee turnover rates leading to inconsistent care levels that detracted from residents' well-being.

Moreover, significant complaints arose around operational inefficiencies such as inadequate communication during admissions processes or maintaining safety standards. One family voiced frustration over essential items like mattress protectors not being provided upon admission—a concern heightened by previous experiences in hotels where protection is standard practice for all guests’ comfort.

Ultimately, Rose Senior Living at Providence Park presents a complex tapestry of caregiving experiences—with many praising its beautiful setting and friendly atmosphere while others raise serious concerns about management's ability to provide consistent care across all levels of service offered within the community. As families weigh options for elderly loved ones needing specialized assistance or memory care services, it becomes crucial for them to consider firsthand accounts alongside personal tours when evaluating if this community aligns with their unique needs and expectations.

This part of Novi, Michigan offers a convenient and vibrant community for seniors looking to settle down. With multiple hospitals and medical centers within close proximity, access to healthcare is readily available. There are also several pharmacies nearby for easy prescription refills. For leisure activities, there are cafes, restaurants, theaters, and parks in the area providing ample opportunities for socialization and entertainment. Additionally, there are a variety of places of worship for spiritual enrichment. Overall, this neighborhood provides a well-rounded environment with amenities catered to the needs and interests of seniors.

Hospitals

• Providence Park Hospital (0.3 miles)
• Henry Ford West Bloomfield Hospital (6.9 miles)
• Huron Valley-Sinai Hospital (7.7 miles)

Physicians

• Novi Orthopedic Center (0.3 miles)
• Meadowbrook Medical Center (3.3 miles)
• Medical Clinic of Northville (4.3 miles)
• Grand River Medical Associates (4.7 miles)
• Lakes Urgent Care (6.6 miles)
• South Lyon Dermatology (6.8 miles)
• Providence Hospital (6.9 miles)

Cafes

• Starbucks (0.6 miles)
• Panera Bread (2.2 miles)
• Starbucks (2.3 miles)
• Starbucks (4.1 miles)
• Starbucks (5.4 miles)
• Panera Bread (5.5 miles)
• Tim Hortons (7.3 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walmart Pharmacy (2.4 miles)
• Walgreens (2.6 miles)
• Rite Aid (3.2 miles)
• CVS Pharmacy (3.9 miles)
• CVS Pharmacy (4.2 miles)
• Henry Ford Pharmacy - Columbus (4.3 miles)

Restaurants

• Taco Bell (1.2 miles)
• Wendy's (1.9 miles)
• Chick-Fil-A (2.3 miles)
• Sedona Taphouse (2.6 miles)
• McDonald's (2.6 miles)
• One World Market (2.7 miles)
• The Cheesecake Factory (2.7 miles)

Parks

• Island Lake (1.7 miles)
• Liberty Park Playground (1.9 miles)
• ITC Community Sports Park (3.4 miles)
• Rotary Park (3.5 miles)
• Wixom Wetlands (3.9 miles)
• Clara Miller Park (5.4 miles)
• Woodland Hills Nature Park (6.9 miles)

Theaters

• Emagine Novi (1.8 miles)
• Phoenix Theatres Laurel Park Place (7 miles)

Places of Worship

• Bible Believers Church (3 miles)
• Church of the Holy Family (3.3 miles)
• Brightmoor Christian Church (4 miles)
• Ward Church (6.3 miles)
• Hope Church (7.3 miles)
• Mile City Church Lyon (7.6 miles)