24701 Dinser, Novi, MI 48374
For more information about senior living options: (844) 490-3973
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Novi Oaks Dental, led by Dr. Ely, is described by many patients as a standout in their dental care journey. Across multiple experiences, the staff and clinicians are praised for their meticulous attention to detail and for elevating the level of care over the years. Several patients mention that they feel they are finally in good hands after previously unsatisfactory experiences, and one family even switched to Novi Oaks Dental after regrettable care elsewhere. The overarching impression is that this practice is capable of delivering consistent, high-quality care in a welcoming environment.
A recurring thread in the reviews is the professionalism and informativeness of the clinicians. Dr. Ely is repeatedly highlighted as a wonderful dentist and a personable, caring person who genuinely prioritizes her patients. Comments that she is "dependable, personable, caring, and compassionate" and that she has a talent for helping patients achieve a beautiful smile appear alongside praise for others in the practice, such as Dr. RK who is described as very informative. Several patients specifically note that they feel well-informed about their treatment options and home care, which contributes to a sense of trust and confidence in the care they receive.
The experience at the front desk and in the facility itself is another strong point. Reviewers describe a front desk that is attentive and welcoming, and they often remark on Novi Oaks Dental's clean, well-kept, and apparently newer facility. Hygienists also receive high marks; Julia is singled out for her cordial, thorough, and professional approach, while Dr. Kulairi is described as welcoming and thorough in examinations. The consistent compliment is that everyone in the team presents as friendly, knowledgeable, and motivated to put patients at ease, reinforcing the impression of a cohesive and patient-centered practice.
Beyond routine care, the practice is noted for accommodating various patient needs and circumstances. Several reviews highlight plans for patients without dental insurance, suggesting a thoughtful approach to accessibility and affordability. The team is described as helpful in shaping treatment plans that patients can understand, with one patient mentioning a focus on "homework" that helps patients maintain care between visits. The mention of sleep appliances and other appliances indicates that Novi Oaks Dental offers a range of services designed to support ongoing comfort and oral health in ways that patients can manage long-term.
Long-term patients express especially strong satisfaction, noting that their experiences have been consistently positive over years of care. One reviewer describes being a patient for about two years and calls it the best dental experience ever, praising the entire team for friendliness, knowledge, and skill. The sentiment is echoed by others who recount pain-free procedures and careful execution of treatments, reinforcing the sense that Novi Oaks Dental is a place where patients feel respected, listened to, and well cared for in the long run.
However, not every experience lived up to the high standard described by most reviewers. One patient recounts a highly disappointing and unprofessional experience that raises serious concerns about the practice's diagnostic practices. They were told they had five cavities and needed immediate treatment, but a second opinion later indicated zero cavities and healthy teeth. This experience fueled questions about honesty and the potential for unnecessary procedures, and the patient advises others to proceed with caution and to seek a second opinion when in doubt. It's a stark reminder that, even in a strongly praised setting, patients may encounter conflicting information.
Another negative review centers on administrative and operational challenges. A patient describes difficulty with insurance verification, ultimately being told that Novi Oaks Dental did not accept their plan, which caused confusion, delays, and frustration. The communication gaps extended to scheduling and front-desk responsiveness, with anecdotes about waiting outside for several minutes and staff members appearing distracted or distracted by non-work conversations. There are also complaints about the cleanliness of the service experience, including a perception that cleanings were not thorough and that polishing or scraping was insufficient. These accounts contrast with the predominantly positive feedback and underscore the importance of clear information and reliable service in maintaining patient trust.
Despite the mixed experiences, the overall tone remains one of strong endorsement from many patients. The practice is described as a beautiful, welcoming place with great staff and good attitudes. Numerous reviewers would recommend Novi Oaks Dental without hesitation, praising their caring approach, the thorough explanations, and the overall atmosphere. For someone considering a visit, the common guidance is to communicate openly about insurance, ask questions to understand recommended treatments, and assess whether the cleaning and maintenance practices align with personal expectations. As with any healthcare choice, the experiences captured here suggest Novi Oaks Dental has much to offer, but it can be especially important to verify administrative details and treatment plans to ensure alignment with individual needs.
Novi Oaks is an exceptional assisted living community located in Novi, MI. Our community offers a wide range of amenities to ensure that our residents have a comfortable and enjoyable living experience.
Residents can enjoy delicious meals in our elegant dining room, which offers a variety of menu options to accommodate special dietary restrictions. Each apartment is fully furnished, providing residents with all the comforts of home. Our dedicated housekeeping staff ensures that apartments are kept clean and tidy.
Novi Oaks also provides a beautiful garden and outdoor space for residents to relax and enjoy the fresh air. Residents have access to telephone services as well as Wi-Fi/high-speed internet for their convenience.
Our caring staff is available to provide assistance with daily activities such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that each resident's medical needs are met. Our team is trained in diabetes diet management and medication management.
Transportation services are available for medical appointments, ensuring that residents have easy access to necessary healthcare services. Additionally, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals located nearby for added convenience.
At Novi Oaks Assisted Living Community, we strive to create a warm and welcoming environment where our residents can thrive. With an array of amenities and care services tailored to meet individual needs, our community provides the perfect balance between independence and support.
Novi Oaks is located at 24701 Dinser, Novi, MI 48374 in Oakland County, Michigan
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