Waltonwood at Twelve Oaks II in Novi, MI
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Open Floor Plan
27495 Huron Cr., Novi, MI 48377
For more information about senior living options: (844) 490-3973
Waltonwood is described as a wonderful intergenerational event that brings smiles to everyone, with spot-on activities and kids enjoying the games. The warmth and welcoming atmosphere from the staff and residents make Waltonwood Twelve Oaks an easy choice. Residents enjoy a rich lifestyle with many activities, outings, and social events, and there's always someone to play cards with or sit and chat. Newcomers are made to feel accepted and supported by all the residents and staff. The staff are courteous, polite, and willing to pitch in, and their professionalism is outstanding. Tours are informative, and the pricing is reasonable, leaving a strong positive impression on visitors. The community offers excellent customer service, with a helpful marketing team and friendly staff. The facility is clean and well-maintained, and concerns are addressed promptly. Life Enrichment Managers and other staff keep residents engaged, mentally active, and connected with family, even during challenging times.
They describe upper management as fake and claim that caregivers and staff don't care about residents, seeing only money. They warn that the Waltonwood facility has bed bugs. They characterize the staff environment as unprofessional and claim agency staff are treated like disposable. They quote a resident's mother who reportedly said she came here to die. They express distrust of management, suggesting that truth is hidden and that staff don't care about residents.Waltonwood at Twelve Oaks II in Novi is best suited for active seniors who want a warm, socially vibrant community with ready access to supportive care options, including memory care. The residence thrives on an active calendar - outings, happy hours, card games, puzzles, and intergenerational programming - that keeps residents connected and engaged. It is especially attractive for couples or individuals who value a sense of belonging, long-tenured staff, and a welcoming atmosphere that feels like a family rather than a facility. The combination of robust social programming and accessible care options makes it a practical home base for those who want independence with reliable support close at hand.
Prospective residents who prioritize a low-stress move into a cohesive village will find Waltonwood Twelve Oaks II rewarding. However, attention should be given to budget expectations and to management dynamics. A minority of reviews raise questions about upper management and perceived emphasis on revenue, and a few describe inconsistent experiences with agency staff. Those seeking a starkly clinical environment or the most aggressive cost-saving plan may want to compare alternatives. The care continuum is solid, but the fit hinges on whether family members can trust the leadership and feel that the staff consistently has the time and warmth to treat residents as individuals rather than as numbers.
On the ground, the community shines in its frontline care and daily living. Residents consistently praise courteous, professional staff who are quick to pitch in, with particular note of the memory care team and the Life Enrichment Manager for keeping minds active and connections strong. The facility is described as clean and well-maintained, with easy access to activities that range from social events to outings and in-house programs. Tours have been cited as informative and reassuring, with staff like Heather Laskos highlighted for thoughtful introductions and clear explanations. The overall vibe is that of a well-organized, resident-centered village where communication among sales, operations, and caregivers generally meets families' expectations.
Nevertheless, concerns appear in a few reviews. A recurring theme centers on perceived gaps in management consistency and questions about whether the bottom line overrides resident well-being. Another negative note points to inconsistent treatment of agency staff, suggesting that some workers may be treated as disposable rather than valuable team members. A hardware-level issue mentioned in a separate review - bed bugs - should not be overlooked and deserves due diligence in negotiations and ongoing pest management. While these criticisms are not universal, they underscore the importance of clear questions during tours and a candid conversation with leadership about staffing, planning, and accountability.
Those who navigate Waltonwood Twelve Oaks II will find that the extensive programming, meaningful caregiving relationships, and transparent communication commonly offset the concerns noted above. The strength lies in the people: Life Enrichment Managers and memory care coordinators who keep residents engaged; managers like Lee Tobias and Deanna Hite providing steady, approachable leadership; marketing and front-desk staff who guide families with honesty. Long-tenured residents and families often report a sense of belonging and real community - one that translates into reliable updates and a visible village atmosphere. For families choosing memory care or assisted living, the continuity of care and proactive engagement can make meaningful differences in quality of life and peace of mind.
Decision-makers should approach Waltonwood Twelve Oaks II with a structured plan: tour with questions about care levels, staffing ratios, and pest management; request to speak with current residents and families about day-to-day interactions; examine fee structures and what is included; verify the stability of leadership and frontline teams; and observe genuine resident-staff rapport during a typical day. If a vibrant social calendar, robust memory care programming, and attentive staff are priorities, this community is a compelling option. If cost sensitivity or strong concerns about management or pest history predominate, it warrants careful comparison with other Novi options before committing.
94 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Waltonwood at Twelve Oaks II in Novi, MI is a vibrant and luxurious assisted living community offering a range of care services to meet the unique needs of our residents. With our focus on providing independent living and memory care, we ensure that each individual receives the support they require while enjoying an active and fulfilling lifestyle.
Our community boasts numerous amenities to enhance the lives of our residents. From a beauty salon where they can indulge in some pampering to a fully furnished setting that feels like home, we strive to create a comfortable and enjoyable environment for all. Residents can stay connected with cable or satellite TV and high-speed internet, while also benefiting from convenient transportation services for various needs.
We prioritize resident wellness by offering a fitness room, outdoor space, and wellness center for those seeking an active lifestyle. Our dedicated staff also provides housekeeping services to maintain cleanliness and orderliness throughout the community. Additionally, our move-in coordination services make transitioning to Waltonwood at Twelve Oaks II seamless and stress-free.
Residents are treated to restaurant-style dining experiences in our elegant dining room, where delicious meals are prepared according to dietary restrictions or preferences. For those who enjoy reading or research, we offer a small library as well as a computer center for technological needs.
At Waltonwood at Twelve Oaks II, the safety and well-being of our residents are paramount. We provide 24-hour call systems and supervision for peace of mind, along with assistance with daily activities such as bathing, dressing, and transfers. Medication management ensures proper administration of medications.
Our community understands the unique challenges faced by individuals with memory impairments; therefore, we offer specialized memory care programming to cater to their specific needs. We also provide support for mild cognitive impairment through mental wellness programs.
In addition to these exceptional features within our community, Waltonwood at Twelve Oaks II benefits from its location near numerous amenities. With cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals in close proximity, residents have easy access to a wide range of services and entertainment options.
At Waltonwood at Twelve Oaks II in Novi, MI, we are committed to providing exceptional care and creating a vibrant community where residents can thrive.
Waltonwood at Twelve Oaks II is located at 27495 Huron Cr., Novi, MI 48377 in Oakland County, Michigan
Waltonwood at Twelve Oaks II incorporates a range of tailored features that significantly enhance the quality of care for residents with dementia and Alzheimer's disease. Assistance with dressing, bathing, and transfers ensures residents receive support with personal hygiene and mobility, fostering dignity and comfort. Medication management is crucial in maintaining health stability and preventing complications, while meal preparation and service are tailored to individual dietary needs, promoting proper nutrition. The focus on activities of daily living assistance encourages independence within a safe environment, allowing residents to engage meaningfully. Continuous 24-hour supervision provides an added layer of safety, ensuring immediate response to any needs or emergencies. Furthermore, programs aimed at mental wellness address cognitive engagement through specialized memory care programming specifically designed for those with mild cognitive impairment or advanced stages of dementia, creating an enriching atmosphere that supports both mental stimulation and emotional well-being.
Waltonwood at Twelve Oaks II on seniors.fyi includes 8 photos including images showing interior, decor, kitchen, dining, windows, living room, open floor plan, appliances, and more.
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Interior
Decor
Living Room
Windows
Dining
Kitchen
Appliances
Open Floor Plan
