Anthology of Novi

Pros

• The staff were very friendly during the in-person tour.
• The culture is great and the people are nice at Anthology of Novi.
• Lots of activities are provided for the residents.
• The food is good and the meals are fabulous.
• The rooms are lovely, with high ceilings and big windows.
• The place has a modern and upscale look.
• The staff treat residents professionally and kindly during difficult times.
• The community has beautiful grounds with wildlife nearby.

Cons

• Many residents are not happy with the deteriorating condition of the senior living facility.
• The housekeeping service provided is inconsistent and rooms go uncleaned for extended periods of time.
• The 3rd floor hallway and meeting rooms are very cold.
• The management staff is in complete chaos and the community has spiraled downward since its grand opening.
• The community feels cold and institutional.
• The staff is unprofessional, rude, and neglectful towards the patients.
• Despite being a nice place, the location is not ideal for visiting loved ones.
• There are issues with follow-through and lack of onboarding processes for new residents.
• Maintenance response time has been mediocre due to staffing issues.
• Some residents feel that the community could improve on their customer care and cleanliness standards.

Review

Anthology of Novi Senior Living Facility has received mixed reviews from residents and their families. While some praised the community for its nice atmosphere, friendly staff, and wide range of activities, others expressed concerns about deteriorating conditions and inconsistent service.

One recurring complaint was the lack of proper housekeeping. Several residents mentioned that the promised weekly room cleaning was not being provided. Some even went a month without having their apartment cleaned, resorting to doing it themselves. Additionally, trash pick-up was not happening as frequently as advertised. The third-floor hallway and meeting rooms in the Independent Living facility were described as very cold, making it uncomfortable for residents.

On the positive side, many reviewers appreciated the great culture at Anthology of Novi. They found the people to be friendly, enjoyed participating in the various activities offered, and praised the quality of food served. One resident's family member mentioned that their loved one was happy with their living situation at Anthology.

The facility itself was often described as beautiful, with well-maintained grounds and modern buildings. However, some felt that there could be improvements in terms of follow-through and support during the moving process. It was suggested that having a contact person or an onboarding process would greatly improve residents' comfort and address any questions they may have.

One common concern voiced by a few individuals was regarding staffing issues affecting both housekeeping and maintenance response time. Inconsistency in these areas resulted in frustration among residents who expected better services.

Despite these negative experiences, other individuals highly recommended Anthology of Novi based on their positive interactions with staff members during tours and leasing processes. They praised the professional treatment they received even when faced with unexpected circumstances such as a sudden death in the family before move-in.

Location was another factor mentioned by reviewers. While many found Anthology to be aesthetically pleasing, some felt it was too far from friends and family, making visiting difficult.

Overall impressions of Anthology of Novi were varied. While it was acknowledged as a beautiful, modern facility with a friendly atmosphere, concerns about cleanliness, staffing, and follow-through were significant drawbacks for some residents. The community seemed to have potential for improvement in these areas, along with the need for better communication and support during the transition process. However, positive experiences with staff interactions and amenities such as on-site activities and good food left others satisfied with their choice to live at Anthology of Novi.

This part of Novi, Michigan offers a convenient and diverse range of amenities for seniors looking to settle down in a welcoming community. With multiple pharmacies within a short distance, access to healthcare services is easily accessible. There is a variety of dining options nearby, ranging from casual fast food chains like McDonald's to more upscale restaurants like The Cheesecake Factory and Sedona Taphouse. Additionally, there are several cafes such as Starbucks and Panera Bread for socializing or enjoying a leisurely cup of coffee. For outdoor recreation, there are several parks in the area including Liberty Park Playground and Clara Miller Park. Medical facilities such as Meadowbrook Medical Center and Providence Park Hospital provide quality healthcare services close by, ensuring peace of mind for seniors. Overall, this part of Novi offers a well-rounded environment for senior living with a mix of convenience, entertainment, and healthcare options.

Pharmacies

• Rite Aid (0.4 miles)
• Walmart Pharmacy (1.7 miles)
• Henry Ford Pharmacy - Columbus (2 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.5 miles)
• Walgreens (2.8 miles)

Restaurants

• McDonald's (0.8 miles)
• The Cheesecake Factory (1.1 miles)
• Sedona Taphouse (1.1 miles)
• Chick-Fil-A (1.2 miles)
• One World Market (2 miles)
• McDonald's (2.7 miles)
• Kerby's Koney Island (2.9 miles)

Cafes

• Starbucks (0.9 miles)
• Starbucks (1.9 miles)
• Panera Bread (1.9 miles)
• Starbucks (2.3 miles)
• Tim Hortons (5 miles)
• Panera Bread (5.4 miles)
• Starbucks (7.1 miles)

Parks

• Liberty Park Playground (0.9 miles)
• Clara Miller Park (3.8 miles)
• Wixom Wetlands (3.8 miles)
• Rotary Park (4.1 miles)
• Karner Farm (4.2 miles)
• Island Lake (4.5 miles)
• Woodland Hills Nature Park (4.7 miles)

Theaters

• Emagine Novi (1.2 miles)
• Phoenix Theatres Laurel Park Place (7 miles)
• Riviera Cinema (7.6 miles)

Places of Worship

• Brightmoor Christian Church (1.3 miles)
• Church of the Holy Family (2.7 miles)
• Bible Believers Church (5.8 miles)
• Ward Church (6.7 miles)

Physicians

• Meadowbrook Medical Center (2.1 miles)
• Novi Orthopedic Center (2.9 miles)
• Lakes Urgent Care (4 miles)
• Medical Clinic of Northville (5.4 miles)
• Associated Dermatologists of Commerce (5.9 miles)
• Michigan Institute For Neurological Disorders (5.9 miles)
• Beaumont Medical Center - West Bloomfield (6.2 miles)

Hospitals

• Providence Park Hospital (2.6 miles)
• Henry Ford West Bloomfield Hospital (4.1 miles)
• Huron Valley-Sinai Hospital (6.1 miles)