Chateau of Novi

Pros

• The director, Tamisha, was pleasant and took the time to listen to concerns.
• The staff at the care home seemed professional and knowledgeable.
• Residents at the care home appeared happy and engaged in exercises during the tour.
• The facilities at Chateau of Novi were well kept and clean.
• The location of Chateau of Novi in a nice area of Novi was a positive aspect.
• The minimal staff interacted with were amiable at Chateau of Novi.
• There were no major issues found with the establishment during visits to Chateau of Novi.

Cons

• The director, Tamisha, will not return phone calls or texts regarding the deposit refund.
• The Chateau of Novi was described as terrible, with broken things and no activities.
• The reviewer found Chateau of Novi to be the worst place they had visited.
• The Chateau of Novi is described as modest and not as lavish as its name suggests.
• There were no major issues found with the establishment, but it lacked any awe-inspiring features.
• Despite being clean and well-maintained, the Chateau of Novi did not live up to expectations.
• The lack of activities and amenities at Chateau of Novi were disappointing to the reviewer.
• The director's failure to return phone calls or send a promised check for the deposit refund is frustrating for the tenant.

Review

Mixed Experiences at Chateau of Novi: A Review

Chateau of Novi, a care home located in the beautiful area of Novi, has received mixed feedback from its residents and visitors. While some have praised the professionalism of the staff and the cleanliness of the facilities, others have expressed concerns regarding broken amenities and a lack of activities. In this article, we will delve into the experiences shared by individuals who have had direct contact with Chateau of Novi.

Positive Experiences: One reviewer recounts their positive encounter with the director, Tamisha. They found her to be pleasant and attentive when addressing their concerns. The reviewer was particularly impressed by their tour of the care home, observing knowledgeable staff engaging residents in exercises. Interactions with content residents further bolstered their impression that Chateau of Novi could be a suitable choice for their loved one.

Neutral Feedback: Despite its name evoking thoughts of opulence, Chateau of Novi is described as a modest place converted from a home. However, it benefits from an excellent location in a safe neighborhood. Another reviewer shares that their family friend had initially planned to stay for a short period but ended up prolonging their stay due to pleasant interactions with staff members and satisfactory amenities. The cleanliness and absence of odors were noted as commendable aspects during visits to this care home.

Negative Experiences: On the other hand, there are reviewers who express disappointment in their experience at Chateau of Novi. One visitor found broken items within the facility and felt that it did not live up to its name or meet expectations. Additionally, they complained about the lack of activities available for residents.

Outstanding Deposit Issue: In an unrelated matter, one dissatisfied individual claims to have faced challenges regarding the refunding of a deposit after their family member's departure back in March 2017. Despite being promised a refund within 30 days, they allege that the director, Tamisha, has been unresponsive to their calls and messages. This issue has left the reviewer frustrated and vows not to engage in any future business with Tamisha or her affiliated locations.

Chateau of Novi is an assisted living facility that elicits mixed opinions from its visitors and residents. While some praise the professionalism of staff members, cleanliness, and location, others express concerns about broken amenities and a scarcity of activities. It is important for individuals considering Chateau of Novi to thoroughly research and visit the premises themselves in order to make an informed decision about its suitability for their loved ones.

Located in Novi, Michigan, this area offers a variety of amenities within close proximity. With theaters such as Emagine Novi and Phoenix Theatres Laurel Park Place nearby, residents can easily enjoy movies and entertainment. Additionally, there are several cafes like Starbucks and Panera Bread for socializing or grabbing a quick bite to eat. Access to quality healthcare is also convenient with hospitals like Providence Park Hospital and Henry Ford West Bloomfield Hospital within a short drive. Pharmacies such as CVS Pharmacy and Walgreens are readily available for medication needs. For recreational activities, parks like Liberty Park Playground and Island Lake offer green spaces for outdoor enjoyment. The presence of various places of worship like Church of the Holy Family and Ward Church cater to spiritual needs. Overall, this neighborhood provides a well-rounded community for seniors looking for a comfortable and convenient living environment in Novi.

Theaters

• Emagine Novi (1 miles)
• Phoenix Theatres Laurel Park Place (6.2 miles)

Cafes

• Starbucks (1.1 miles)
• Panera Bread (1.2 miles)
• Starbucks (1.5 miles)
• Starbucks (3.2 miles)
• Panera Bread (4.6 miles)
• Tim Hortons (6.4 miles)
• Starbucks (6.4 miles)

Hospitals

• Providence Park Hospital (1.1 miles)
• Henry Ford West Bloomfield Hospital (6.1 miles)
• Trinity Health Wound Care - Livonia Hospital (7.7 miles)
• Huron Valley-Sinai Hospital (7.7 miles)

Pharmacies

• CVS Pharmacy (1.2 miles)
• Walmart Pharmacy (1.4 miles)
• Walgreens (1.6 miles)
• Rite Aid (2.6 miles)
• Henry Ford Pharmacy - Columbus (3.4 miles)
• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (3.8 miles)

Parks

• Liberty Park Playground (1.2 miles)
• Island Lake (2.5 miles)
• Rotary Park (2.8 miles)
• ITC Community Sports Park (3.9 miles)
• Wixom Wetlands (4.4 miles)
• Clara Miller Park (5.4 miles)
• Woodland Hills Nature Park (5.9 miles)

Physicians

• Novi Orthopedic Center (1.3 miles)
• Meadowbrook Medical Center (2.3 miles)
• Medical Clinic of Northville (3.8 miles)
• Grand River Medical Associates (5.7 miles)
• Lakes Urgent Care (6.1 miles)
• Beaumont Midwest Internal Medicine Associates (6.9 miles)
• Asthma & Allergic Disease Center (7 miles)

Restaurants

• Chick-Fil-A (1.4 miles)
• One World Market (1.6 miles)
• Sedona Taphouse (1.7 miles)
• McDonald's (1.8 miles)
• The Cheesecake Factory (1.8 miles)
• Taco Bell (2.1 miles)
• Wendy's (2.6 miles)

Places of Worship

• Church of the Holy Family (2.3 miles)
• Brightmoor Christian Church (3.3 miles)
• Bible Believers Church (3.9 miles)
• Ward Church (5.6 miles)