Better Life AFC

Pros

• Heather M is a highly competent, caring nurse who provides thorough personal and emotional support.
• Blake is an encouraging, professional physical therapist who keeps the home safe and guides safe daily activities.
• AJ, Sarah, and Hannah deliver friendly, professional care with the right amount of challenge and clear arrival communication.
• AJ is conscientious and competent, tailoring knee exercises to promote healing.
• AJ is friendly, caring, and professional, offering motivation and responsive assistance.
• Adman is kind, knowledgeable, encouraging, on time, and consistently creates new exercises to aid pain and movement.
• Heather McDonald is knowledgeable, professional, caring, and treats patients with kindness and dignity.
• Better You Home Health is described by clients as a stellar company that truly cares about people.
• Sarah provides patient, kind, and effective physical therapy for older adults.
• Melissa and Dr AJ deliver excellent therapy, helping balance, core strength, confidence, and independence.
• Debbie and Amanda are wonderful therapists who foster improvement and show compassion.
• AJ and Nita are outstanding, professional, caring, and attentive therapists, including work with dementia patients.
• Sarah S is an exceptionally compassionate, professional, punctual, and motivating physical therapist.
• Nita is patient, knowledgeable, and funny; AJ is kind and considerate; both are among the best caregivers.

Cons

• BYHH abandoned a medically fragile, bed-bound quadriplegic patient without warning or reason.
• Neither the nurse nor the aide were informed about the discharge, and there was no notification to the family.
• The reviewer described this as negligence toward a vulnerable patient, not just poor communication.
• BYHH resisted providing care that the patient's insurance had already approved and attempted to reduce covered aide visits.
• The only time the reviewer heard from BYHH was when they tried to cut back the three aide visits covered by insurance.
• Families entrusting BYHH deserve honesty, dependability, and compassion; the reviewer asserts the company failed to show these qualities when it mattered.

Review

Better You Home Health has become a trusted partner for many families navigating in-home recovery, and the collection of experiences shared by patients and caregivers paints a vivid picture of what compassionate, capable home health care can look like. Across a broad range of services - nursing, physical therapy, and general supportive care - clients repeatedly describe not just skilled care, but care that feels personal, reassuring, and attuned to each individual's journey back to normalcy. The common thread running through these accounts is a deep sense of relief and progress, often accompanied by gratitude for staff who show up with empathy, expertise, and a willingness to go the extra mile.

Heather M., a nurse highlighted by multiple reviewers, stands out as a touchstone for many patients recovering from surgery. One caller sums it up succinctly: Heather M is "the most competent, caring nurse I ever met." Reviewers describe her as more than technically proficient; she brings a blend of personal service and practical problem-solving that makes recovery feel manageable. She listened to questions, offered thoughtful suggestions to ease the pain and inconvenience of healing, and provided both physical and emotional support. For patients who spent days and weeks counting on a welcoming, knowledgeable presence, Heather was described as a "welcome visitor in our home" whose broad experience translated into real improvements in comfort and confidence.

Physical therapy, too, is praised for its blend of encouragement, practicality, and safety-focused guidance. Blake, a PT who appears in several narratives, is characterized as encouraging and professional, with an eye for tailoring the routine to the patient's current abilities. Reviewers appreciate that he offers optional exercises to keep recovery moving when the basic regimen feels like too much, and that he ensures the home environment is safe by removing obstacles and guiding patients through daily activities with an emphasis on safe technique. The sentiment is that Blake not only builds strength and balance, but also reinforces the patient's confidence by showing them the safest ways to perform everyday tasks. "Blake really cares," one client notes, and that care translates into measurable progress toward reclaiming independence.

The breadth of staff who make up the Better You Home Health team also earns high marks. AJ, Sarah, and Hannah are frequently described as friendly as well as professional, with a keen sense of how much challenge to provide and when to dial it back to keep motivation high without risking overexertion. The team members consistently arrive with timely communication - patients report getting a call on the way, so there is "no wondering about arrival" - which helps reduce anxiety during a vulnerable recovery period. AJ, in particular, is praised for conscientiousness and competence in selecting exercises that align with the patient's healing status, paired with encouragement and a good sense of humor that helps patients stay engaged and optimistic.

Several patients highlight the personal connections that develop with their therapists. Adman is singled out as another standout: "He's kind, knowledgeable, encouraging, on time, and dedicated to his profession." The account of a therapist who continually introduces new exercises to address pain and movement reflects the dynamic, adaptive approach that many families value in home health care. Additional testimonies emphasize the steady, supportive presence of other clinicians - Melissa and Dr. AJ among them - who contributed to regaining balance, core strength, and confidence in returning to daily activities.

Heartfelt appreciation also appears in the narratives of caregivers and family members whose loved ones benefited from BYHH's services. One review describes a two-year relationship with the company and acknowledges both the strengths of the clinical staff and the importance of consistent, reliable communication. While this account also serves as a cautionary note about the consequences of miscommunication or missed notifications, the overall tone remains appreciative of the care team's professional abilities and the real progress achieved under their guidance. The reviewer emphasizes that families place trust in BYHH to provide honesty, dependability, and compassion, especially for medically fragile patients, and notes that those qualities should always ground care decisions.

In addition to the experiences with nurses and therapists, several accounts reflect the broader impact of BYHH on family members and their loved ones after hospital discharge. Heather McDonald, described as knowledgeable, professional, caring, and understanding, is highlighted for her compassionate approach when assisting a sister in recovery. The gratitude extended to Heather and the broader company strains through these stories: BYHH is portrayed as a stellar organization whose staff treat patients with dignity and genuine concern. The voices of Arlene Boyer and other family members reinforce the sense that, when the right team is in place, senior loved ones - whether dealing with dementia, mobility challenges, or post-surgical rehabilitation - benefit from respectful, patient-centered care that helps preserve autonomy and quality of life.

Taken together, these reviews paint a powerful picture of what Better You Home Health can mean for patients and families navigating recovery. The most consistently cited strengths are the combination of clinical proficiency and compassionate, personalized support; the ability to tailor therapy to the individual's pace and capacity; a focus on safety within the home environment; and dependable, respectful communication that helps families feel informed and involved. While one account raises concerns about a breakdown in communication and decision-making during a hospitalization, the predominant narrative across dozens of experiences is one of gratitude for caring professionals who make recovery not only more effective but also more humane. In the end, the stories collectively illustrate how a skilled, empathetic home health team can help patients regain independence, rebuild confidence, and reintroduce normalcy into daily life after a challenging medical journey.

Dearborn Heights, Michigan offers a convenient and diverse range of amenities for seniors looking to live in the area. With multiple pharmacies such as Walgreens and CVS within a short distance, accessing medications and healthcare supplies is easily accessible. In addition, there are various parks like Schemansky Park and Ford Field Park nearby for leisurely walks or enjoying nature. A variety of dining options including Big League Brews, Ford's Garage Dearborn, and McDonald's cater to different tastes. Medical care is readily available with physicians' offices like Ophthalmic Specialists of Michigan and Dearborn Obstetrical & Gynecological Assoc PC nearby, as well as hospitals like Beaumont Dearborn Hospital in close proximity. For transportation needs, rental car services like Avis Rent A Car and shuttle services at DTW Delta Cargo are conveniently located for easy travel. Places of worship such as Church of the Divine Child and Masjid Salam cater to spiritual needs within the community. Overall, this part of Dearborn Heights provides a well-rounded environment for seniors seeking convenience, entertainment, healthcare services, and religious support.

Pharmacies

• Walgreens (0.9 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.9 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (3.6 miles)
• Walgreens (3.9 miles)

Parks

• Schemansky Park (1 miles)
• Ford Field Park (2.1 miles)
• Heritage Park (4.2 miles)
• Garden City Park (5.4 miles)
• Hemlock Park (5.7 miles)

Restaurants

• Big League Brews (1.7 miles)
• Ford's Garage Dearborn (2.2 miles)
• Taco Bell (2.5 miles)
• McDonald's (2.9 miles)
• The Lava Lounge Too (3.5 miles)
• SKY Lounge West (3.5 miles)
• McGuckin's Pub (3.7 miles)

Physicians

• Ophthalmic Specialists of Michigan - Dearborn Office (1.8 miles)
• Dearborn Obstetrical & Gynecological Assoc PC (2 miles)
• Allen Park Family Physicians (2.5 miles)
• Park medical center (4.5 miles)
• Garden City Hospital Medical Office Building (4.8 miles)
• Michigan Eyecare Institute (4.9 miles)
• Oakwood Healthcare Center (4.9 miles)

Cafes

• Starbucks (1.9 miles)
• Qahwah House (2 miles)
• Tim Hortons (3.6 miles)
• Tim Hortons (4.1 miles)
• Panera Bread (5.6 miles)
• Qahwah House (5.9 miles)
• Sugarr Donuts (6.8 miles)

Hospitals

• Beaumont Dearborn Hospital (2.3 miles)
• Oakwood Annapolis Hospital (5.6 miles)
• Henry Ford Wyandotte Hospital (7.2 miles)

Places of Worship

• Church of the Divine Child (3.3 miles)
• Masjid Salam (4.9 miles)

Transportation

• Avis Rent A Car (3.9 miles)
• Hertz Rent A Car (4.9 miles)
• National Car Rental (4.9 miles)
• Budget Rent A Car (5 miles)
• Enterprise Rent-A-Car (5.1 miles)
• DTW Delta Cargo (5.4 miles)
• Ground Trans North Terminal (5.9 miles)