Tendercare Residential Services

Pros

• Tender Care is described as a loving and peaceful assisted living home where residents are welcomed with joy, dignity, and genuine affection.
• The owners and staff are said to have hearts of gold and to treat every resident as family through consistent action.
• The home is immaculate, serene, and warm, with an atmosphere that feels safe and predictable.
• Care includes home-cooked meals, personalized birthday and holiday celebrations, and accommodations that honor each resident's life story and preferences.
• A low resident-to-staff ratio ensures attentive, individualized care, often with one-on-one attention.
• The staff are compassionate and highly trained in dementia-specific care, providing gentle, expert support.
• The team celebrates residents and supports daily meaningful social interactions, such as music therapy, group activities, pet visits, hair styling, and manicures.
• Mashal, Raj, and the staff are described as dedicated, loving, and responsive, with Mashal bringing nursing expertise and compassionate leadership.
• Families report feeling blessed and welcomed into a caring "Tender Care family" due to empathy, updates, and supportive communication.
• The setting - nature-surrounded, well-kept, and serene - contributes to a sense of comfort, safety, and trust.

Cons

• The reviewer described the first two facilities they visited as atrocities bordering on criminal.

Review

Tender Care emerges in these accounts as a place of extraordinary warmth, dignity, and steadfast dedication. Families describe arriving with relief to found a home that feels more like a welcoming family residence than a care facility. From the very first moment, the staff and owners - centered by Mashal and Raj - exude a genuine kindness that goes beyond routine care. Residents are welcomed with joy, treated with respect, and supported by a team that often feels more like an extended family than caregivers. The tone across stories is clear: Tender Care is where love meets professional, attentive support.

The environment is repeatedly praised for its beauty and pristine condition. The home is described as immaculate and serene, with a natural, tranquil setting that includes a river, woods, and even deer sightings. Inside, the atmosphere remains calm, clean, and homelike - an intentional contrast to the sterile feel of many facilities. The emphasis on a quiet rhythm allows residents to feel safe and settled, while thoughtful details - home-cooked meals, personalized birthday and holiday celebrations, and gentle touches - create a sense of belonging and significance. A low resident-to-staff ratio means there is a steady, predictable cadence to daily life, with plenty of personal attention.

The care team stands out for its dementia-specific expertise and compassionate, patient-centered approach. Reviewers repeatedly highlight that the staff are not only kind, but highly trained to address memory loss with gentleness and competence. This combination gives families tremendous peace of mind, knowing their loved ones are in capable hands. The care plan is not generic; it's personalized, and caregivers are adept at recognizing and responding to the nuanced needs of each resident.

What truly elevates Tender Care, though, is the way life stories, preferences, and hobbies are woven into daily care. Residents are not reduced to their diagnoses; they are listened to, seen, and celebrated. The team makes a point of meaningful social interaction each day - music therapy, group activities, and even small acts of pampering like hair styling and manicures - so residents feel like themselves and can express connections that matter to them. The inclusion of pets and other social interactions adds warmth and vibrancy to everyday life, enriching the sense of purpose and joy for those who live there.

Families consistently describe how the staff's care extends beyond the resident to embrace relatives as well. Mashal's nursing background and leadership shine through in how information is shared, options are discussed, and support is offered to navigate difficult times. When a loved one approaches end of life, the team remains present and communicative, sharing anecdotes and updates and offering compassionate empathy during visits. In moments of grief, the staff respond with warmth, hugs, and sincere understanding, reinforcing the sense that Tender Care is a sanctuary for both residents and their families.

Several reviewers recount difficult experiences in other facilities, underscoring Tender Care's distinct strengths. In one notably extended remark, the contrast with prior environments is stark: two earlier placements felt like "atrocities," while Tender Care proved to be a genuine blessing. The owner's leadership - coupled with a stable, mature, well-trained team - produced an atmosphere where one-to-one attention was common rather than the exception. The home's atmosphere, kept by a dedicated crew and an environment that feels cared-for in every corner, became a source of comfort and trust for families during what is often an unsettled period.

Across these memories, Tender Care is repeatedly described as a sanctuary that respects dignity, fosters connection, and honors the fullness of a resident's life. The setting's beauty, the high quality of daily care, the individualized engagement, and the family-like support weave together into a powerful overall impression: this is a place where loved ones are cherished, where staff become family, and where the final chapters can be lived with grace, warmth, and meaning. Many reviewers conclude with heartfelt gratitude, affirming that Tender Care is, in their experience, the best and most caring choice for seniors needing intimate, compassionate assisted living.

This part of Farmington Hills, Michigan boasts a variety of amenities that cater to seniors looking for a comfortable and convenient living environment. With several parks nearby such as Flanders Park and Woodland Hills Nature Park, residents can enjoy nature walks and outdoor activities. There are also numerous pharmacies and medical facilities in the vicinity, including Walgreens, Kroger Pharmacy, and Beaumont Midwest Internal Medicine Associates, ensuring easy access to healthcare services. In terms of dining options, there are popular restaurants like Rose's Family Restaurant and Grand Tavern nearby. Additionally, there are several cafes for seniors to relax and socialize, such as Panera Bread and Starbucks. For those who seek spiritual fulfillment, there are several places of worship in the area like Ward Church and Church of the Holy Family. Overall, this part of Farmington Hills offers a well-rounded community for seniors looking to settle down in a vibrant neighborhood with ample resources at their disposal.

Parks

• Flanders Park (0.6 miles)
• Woodland Hills Nature Park (3.6 miles)
• Rotary Park (5.7 miles)
• Liberty Park Playground (7.5 miles)
• Karner Farm (8 miles)

Pharmacies

• Walgreens (0.9 miles)
• Kroger Pharmacy (1.3 miles)
• Walgreens (2.4 miles)
• Rite Aid (2.7 miles)
• Rite Aid (3.7 miles)
• CVS Pharmacy (3.9 miles)
• Meijer Pharmacy (4.1 miles)

Physicians

• Asthma & Allergic Disease Center (1 miles)
• Beaumont Midwest Internal Medicine Associates (1 miles)
• Ophthalmic Specialists of Michigan - Livonia Office (2.4 miles)
• Livonia Dermatology (3.7 miles)
• Mendelson, Jeffrey D, Md - Mendelson Orthopedics (4.2 miles)
• Michigan Institute For Neurological Disorders (4.4 miles)
• Providence Medical Center (4.6 miles)

Theaters

• Riviera Cinema (1.1 miles)
• Phoenix Theatres Laurel Park Place (3.7 miles)
• Emagine Novi (7.2 miles)

Restaurants

• McDonald's (1.4 miles)
• 2 Rose's Family Restaurant (1.7 miles)
• Coaches Corner of Livonia (2.4 miles)
• Grand Tavern (3.7 miles)
• Twin Peaks (3.9 miles)
• Taco Bell (3.9 miles)
• Chick-Fil-A (4 miles)

Hospitals

• Botsford Hospital (1.7 miles)
• Trinity Health Wound Care - Livonia Hospital (4.2 miles)
• Henry Ford West Bloomfield Hospital (6.9 miles)

Cafes

• Panera Bread (3.9 miles)
• Tim Hortons (3.9 miles)
• Starbucks (4.6 miles)
• Starbucks (4.6 miles)
• Starbucks (4.7 miles)
• Starbucks (5.4 miles)
• Starbucks (5.6 miles)

Places of Worship

• Ward Church (4.6 miles)
• Church of the Holy Family (5.3 miles)
• Brightmoor Christian Church (6.7 miles)