The Manor Of Farmington Hills
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21017 Middlebelt Road, Farmington Hills, MI 48336
For more information about senior living options: (844) 490-3973
The staff were attentive, accommodating, respectful, and patient. Carla Dillard, the administrator, is outstanding and genuinely cares for residents and families. The team demonstrates incredible care, compassion, and commitment at The Manor. The facility is consistently clean, well-maintained, and welcoming. The CNAs are caring and attentive, and the director of nursing goes above and beyond to ensure residents are well cared for. Valerie, a CNA, is amazing and very attentive. The therapy group is highly praised for excellent treatment. The staff and administration go above the norm to provide great care.
The reviewer stated that the entire facility would be shut down. The reviewer alleged excessive morphine dosing without prior notification, criticizing patient safety. The reviewer criticized a staff member's attitude as terrible and unfit to work with sick people. The reviewer claimed staff ignored calls and failed to arrange timely hospitalization, risking their loved one's health. The reviewer described the facility as not clean, citing dusty vents and overall poor sanitation. The reviewer alleged inadequate training of aides, leading to improper care and subsequent infections or ER visits after discharge.The Manor of Farmington Hills is described by families as a place where warmth, dignity, and attentive care are the everyday heartbeat of the facility. Across a range of experiences - from rehab after surgery to long-term stays - visitors consistently highlight the loving, patient, and compassionate attention their loved ones receive. Names like Ms Kitchen, Daronya, Rita, and Val come up repeatedly as the faces of that care, celebrated for the daily kindness they show to residents and the reassurance they provide to families. The overarching message is one of gratitude for the love and steadiness they bring to a challenging time of life.
Many reviewers emphasize that the staff's demeanor shapes the entire experience. The sentiment is almost universal: the team is attentive, accommodating, respectful, and patient. Families feel that their loved ones are treated not just with professional care but with genuine compassion, and they note a sense of reassurance that extends to the whole family. The people at the Manor are praised for their consistent kindness, the way they go about their duties with a calm and thoughtful approach, and the sense that residents are valued as individuals rather than as a chart line or problem to be solved.
Leadership and administration also receive strong praise, with particular emphasis on Carla Dillard, the administrator. Reviewers describe Carla as outstanding - someone who truly knows residents and families and remains available to address concerns. The leadership is depicted as more than managerial; it is relational, taking the time to understand each resident's story and needs. In challenging times for long-term care, the staff and leaders are portrayed as rising to the occasion, continuing to provide service with grace and resilience and striving to ensure that every resident feels seen and respected. This sense of purposeful, person-centered leadership is framed as a major strength of the Manor.
Cleanliness, environment, and overall care quality are other recurring positives. Several reviews note that the facility is clean, well-maintained, and fresh-smelling, with renovations improving the experience. Families mention that their loved ones are well cared for in a setting that is welcoming and dignified. The therapy program is singled out by some as particularly effective, with patients and families acknowledging the value of physical therapy in helping residents regain strength and confidence. The environment is described as one where residents can thrive, backed by staff who are consistently supportive and engaged.
Amid the positive feedback, some reviews present a more cautioned or negative perspective, reflecting the complexities of healthcare experiences. A few entries contain strong warnings or criticisms, including concerns about certain medical decisions and communication around care. One review recounts a distressing end-of-life experience, noting morphine administration and a lack of forewarning to the family, and expresses deep disappointment in the process. Another account describes a serious health crisis that arose during rehab, with delays in recognizing the need for urgent hospital care and subsequent regret from the family. There are mentions of concerns about cleanliness and staffing in specific contexts, and warnings to prospective families to do thorough research and not rely solely on negative or positive anecdotes. These voices remind readers that, while many experiences are overwhelmingly positive, there are moments of concern that warrant attention and transparency.
In addition to the broadly positive assessments, individual staff members receive heartfelt appreciation. A co-worker's mother, for example, is described as thriving under the care of specific team members, with praise directed at the DON Damitra Germany and the staff for helping to ease stress and brighten the resident's days. A front-desk representative and a CNA named Valerie receive particular recognition for kindness and attentiveness, reflecting the personal connections that families value. A note about therapy groups reinforces the sense that the Manor's care extends beyond basic needs to include meaningful activity and engagement, contributing to a sense of normalcy and well-being for residents.
Overall, the landscape of reviews portrays The Manor of Farmington Hills as a place where compassionate care, a supportive administration, and a clean, well-maintained environment come together to create comfort and dignity for residents and reassurance for their families. The stories celebrate staff members who go above and beyond, and they highlight the importance of communication, consistency, and thoughtful leadership in shaping a positive experience. While some families voice concerns or cautionary notes, the prevailing message remains one of gratitude for dedicated caregivers who bring warmth, respect, and hope to the everyday realities of aging, recovery, and long-term care.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Manor Of Farmington Hills in Farmington Hills, MI is a vibrant and inclusive assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents.
In terms of amenities, The Manor Of Farmington Hills provides a beauty salon for residents to pamper themselves, as well as access to cable or satellite TV for entertainment. Community operated transportation is available for those who need assistance getting around, while a computer center allows residents to stay connected and engaged. The dining room offers restaurant-style dining with delicious meals prepared by the community's skilled staff.
For recreation and socialization, there is a fitness room where residents can engage in physical activities to maintain their health. A gaming room provides opportunities for friendly competition, while a small library offers a quiet space for relaxation and reading. Outdoor spaces such as gardens allow residents to enjoy fresh air and nature.
Care services at The Manor Of Farmington Hills include 24-hour call system and supervision to ensure round-the-clock support and safety. Assistance is provided with activities of daily living such as bathing, dressing, and transfers. Medication management is available to help residents with their medication needs, while special dietary restrictions are catered to through diabetes diet options and other accommodations.
The community also offers various programs aimed at promoting mental wellness among its residents. Transportation arrangement is provided both for non-medical purposes such as running errands or going on outings, as well as for doctor's appointments.
Residents can take advantage of the wellness center which offers additional health-related services and programs. High-speed internet access is available throughout the community to keep residents connected digitally.
To cater to individual preferences and needs, move-in coordination is provided to assist new residents in settling into their new homes comfortably.
With nearby cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals in close proximity, The Manor Of Farmington Hills ensures that its residents have convenient access to amenities and healthcare services, as well as opportunities for entertainment and leisure activities. Overall, The Manor Of Farmington Hills offers a welcoming and supportive environment for seniors seeking assisted living in the Farmington Hills area.
The Manor Of Farmington Hills is located at 21017 Middlebelt Road, Farmington Hills, MI 48336 in Wayne County, Michigan
The Manor Of Farmington Hills on seniors.fyi includes 13 photos including images showing wheelchair, building, landscaping, healthcare, entrance, dining table, brick, flag, and more.
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Interior
Outdoors
Decor
Building
Architecture
Dining Table
Healthcare
Wheelchair
Caregiver
