Provision Living of Livonia

Pros

• The facility is beautiful, new, and clean with a nice layout that feels modern and homey.
• The staff were mostly friendly and attentive to residents' needs, treating them like family members.
• Residents enjoy the food, which has reportedly improved over time.
• The new Director and Nursing directors are committed to making necessary changes and enhancing the community's quality of care.
• There are therapy dogs that visit weekly, adding a pleasant touch to the environment.
• The inner courtyard provides a safe space for residents to enjoy fresh air and sunshine.
• Families appreciate the responsiveness of maintenance staff who are dedicated to addressing issues promptly.
• The facility allows for personal touches, such as painting rooms to make them feel more like home.
• Provision Living offers a supportive environment for families, as seen in their willingness to provide refunds under special circumstances.
• Many families believe they made the right decision for their loved ones by choosing this facility, citing overall satisfaction with their experiences so far.

Cons

• The actual care was hit and miss, and there were not enough workers to provide adequate assistance at night.
• The facility should never be recommended as a memory care facility due to serious safety concerns and lack of supervision.
• There were issues with minimal assisted services, unexpected surcharges for medication management, and a lack of highly trained care staff due to low pay.
• Promises made by the staff regarding amenities such as a hairdresser and activities director were not fulfilled for months.
• Laundry services were inconsistent, leading to overflowing baskets of clothes for residents.
• Despite being described as beautiful, the small size of the apartments was a significant drawback for some families.
• Residents who needed more mobility and support in memory care situations faced challenges, with instances of individuals getting out unsupervised.
• There were structural issues within the building that created safety hazards, like improperly installed showers leading to trip risks.

Review

Provision Living of Livonia has garnered a variety of feedback from families and residents, reflecting both the strengths and weaknesses of the facility. Many reviewers noted the community's appealing aesthetics. The facility is relatively new, which contributes to its cleanliness and modern decor. Residents enjoyed the bright and inviting layout, complete with an easily accessible inner courtyard that allows for outdoor activities such as sunbathing and barbecuing. Some even appreciated the presence of therapy dogs that visit on a weekly basis, adding a touch of warmth and companionship to the environment.

While many reviews highlight the kindness and friendliness of the staff, there seems to be a discrepancy regarding the level of care provided. Some families found that while staff members were generally pleasant and attentive to immediate needs, staffing shortages during certain shifts negatively impacted the quality of care. One reviewer specifically mentioned only one staff member being available on night shifts, raising concerns about proper supervision for their loved one who required memory care. This lack of adequate personnel led another family to question whether promises about regular checks on their loved ones were being honored.

Concerns also arose around specific operational issues within Provision Living. Mention was made about ongoing problems related to hiring qualified staff; some current employees expressed worries over pay levels that deterred Certified Nursing Assistants (CNAs) from taking positions at the facility. Furthermore, instances were noted where basic services fell short—such as irregular laundry schedules that left residents with overflowing baskets—and months-long gaps in hiring essential roles like an activities director or hairdresser.

The mixed experiences extend beyond just staffing issues; several reviewers raised significant concerns about Provision Living’s suitability for residents needing specialized memory care support. One family shared their distressing incident where their loved one was able to leave the premises multiple times, resulting in their decision to remove him shortly after admittance due to safety fears. These parents felt they were misled regarding security measures inherent in memory care facilities, ultimately leading them to seek other options despite significant investments in furnishing their loved one's apartment.

Despite these challenges, there were positive reflections on how some residents thrived under what they perceived as more personalized attention than they would have received elsewhere. For instance, families lauded individual staff members who demonstrated genuine concern for residents' well-being and promptly addressed any questions or concerns raised by families. Positive feedback extended towards improvements seen under new leadership aimed at making Provision Living a top choice among local communities—a sentiment echoed by family members who expressed satisfaction with aspects like food quality.

Overall, while Provision Living boasts many desirable attributes including its attractive environment and responsive management intent on elevating resident experience further, critical areas require improvement—especially concerning staffing levels tailored for specialized memory care needs and operational responsiveness in everyday tasks like laundry services or scheduled activities. Families navigating this choice often find themselves weighing these factors carefully against personal impressions gathered through tours or previous experiences; ensuring that prospective residents find not just beauty but also functional support suited for their unique circumstances within a caring community setting remains paramount moving forward.

This part of Livonia, Michigan offers a mix of conveniences and attractions that may be appealing to seniors looking for a comfortable and accessible living environment. With a variety of restaurants, cafes, pharmacies, and medical facilities within a few miles radius, residents have easy access to essential services and dining options. Additionally, the presence of several parks provides opportunities for outdoor recreation and relaxation. For those interested in cultural activities, nearby theaters offer entertainment options. The proximity to hospitals ensures quick access to medical care when needed. Places of worship are also nearby for those seeking spiritual fulfillment. Overall, this area offers a well-rounded living experience for seniors with its blend of amenities and recreational opportunities.

Restaurants

• McDonald's (0.4 miles)
• Coaches Corner of Livonia (1.3 miles)
• Grand Tavern (2.4 miles)
• Shake Shack (3 miles)
• J. Alexander’S Restaurant (3.1 miles)
• BJ's Restaurant & Brewhouse (3.1 miles)
• Chipotle Mexican Grill (3.1 miles)

Physicians

• Ophthalmic Specialists of Michigan - Livonia Office (0.8 miles)
• Asthma & Allergic Disease Center (1 miles)
• Beaumont Midwest Internal Medicine Associates (1 miles)
• Livonia Dermatology (2.2 miles)
• Mendelson, Jeffrey D, Md - Mendelson Orthopedics (2.6 miles)
• Medical Clinic of Northville (5.3 miles)
• Parkview Professional Building (5.3 miles)

Pharmacies

• Walgreens (0.9 miles)
• Walgreens (1.1 miles)
• Kroger Pharmacy (1.2 miles)
• Rite Aid (2.3 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (3.2 miles)
• Meijer Pharmacy (3.4 miles)

Parks

• Flanders Park (1.5 miles)
• Woodland Hills Nature Park (4.8 miles)
• Rotary Park (5.2 miles)
• Garden City Park (7 miles)
• Plymouth Township Park (7.6 miles)
• Liberty Park Playground (7.7 miles)

Theaters

• Phoenix Theatres Laurel Park Place (2.4 miles)
• Riviera Cinema (2.6 miles)
• Emagine Theatres (7.3 miles)
• Emagine Novi (7.4 miles)

Hospitals

• Trinity Health Wound Care - Livonia Hospital (2.6 miles)
• Botsford Hospital (2.8 miles)

Cafes

• Panera Bread (3.2 miles)
• Starbucks (3.7 miles)
• Tim Hortons (5.2 miles)
• Starbucks (6.1 miles)
• Starbucks (6.2 miles)
• Starbucks (6.2 miles)
• Panera Bread (6.5 miles)

Places of Worship

• Ward Church (3.4 miles)
• Church of the Holy Family (5.4 miles)
• Brightmoor Christian Church (7.3 miles)