Regency - A Villa Center
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12575 South Telegraph Road, Taylor, MI 48180
For more information about senior living options: (844) 490-3973
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The nursing staff and coworkers are friendly, and the building is clean. The staff are very nice and treat loved ones with love and respect. Residents are settled in and receiving therapy. The facility is professional and clean. Staff are attentive, friendly, and dedicated to residents and visitors. Aides and reception staff are nice and attentive during visits. The rehab experience highlights great nursing and PT staff, timely medications, and engaging activities. Families describe Regency Center as having angelic, friendly, and hardworking staff. Family members feel grateful for the staff's care and dedication to their loved ones. The facility is noted for making visitors feel welcomed with wonderful vibes.
The staff show no respect for residents' belongings. The facility smells strongly of urine and feces on multiple floors. The place is dirty and unsanitary, with uncleaned rooms and soiled diapers. There is neglect, with call lights unanswered for long periods and medications skipped. The nurse call bell system does not work. Some staff are lazy and unprofessional. The facility is described as racist and discriminatory toward a reviewer.The Regency Center in Taylor presents itself as a place where care and compassion can shine through, yet it also reveals a spectrum of experiences that range from genuinely positive to severely troubling. Across the collected reviews, families repeatedly highlight friendly, attentive staff who treat residents with kindness, love, and respect. Several accounts praise the nursing team and aides for their bedside manner, noting that the building feels clean and that staff members go the extra mile to make residents feel welcome. Hospice and rehabilitation experiences are described as supportive in many cases, with staff taking time to comfort both patients and their families. In short, there is a strong current of appreciation for individual workers who connect with residents on a personal level and for moments when the facility shows progress in its operations and atmosphere.
On the more favorable side, some reviewers emphasize specific positive interactions: a pleasant reception experience, attentive aides during meals and activities, and caregivers who appear genuinely invested in a resident's well-being. One reviewer mentions a specific aide by name, describing her as "so nice and attentive," and another notes that the third-floor food service staff show respect and kindness to patients and visitors. Several family members express gratitude that their loved ones are in capable hands and are receiving hands-on attention and support that helps them cope with serious illnesses, including dementia and hospice scenarios. There is also recognition of ongoing renovations and upgrades that, in the eyes of many, signal a facility that is investing in its future and striving to improve the living environment for residents.
However, the overall narrative is not without significant red flags. A recurring concern is the smell and cleanliness on certain floors, with some reviews reporting strong odors of urine and feces, dirty rooms, and soiled diapers that suggest inconsistent sanitation and housekeeping. In particular, multiple comments describe floors where odors persist as soon as someone steps off the elevator, and some reviewers question whether certain areas are kept up to the same standard as others. While some days show improvement, others paint a troubling contrast between cleaner appearances on some floors and more troubling conditions on others, underscoring the uneven quality of cleanliness and odor control across the building.
Safety, communication, and responsiveness are prominent sore spots in several reviews. One of the most serious and repeated complaints is that call bells and patient alerts are not consistently answered in a timely manner, leaving residents waiting for assistance for extended periods. Accounts describe being left in urine and feces for hours, receiving towels or help with disdain, and facing dismissive or unprofessional attitudes from staff. There are also strong allegations about medication scheduling lapses and gaps in basic patient support. In some instances, reviewers attribute delays or mismanagement to staff who are overwhelmed or disengaged, with notes that night shifts may be less responsive or that aides do not take ownership of tasks that affect patient care. A few comments describe physical therapy outcomes that allegedly caused harm, contributing to a perception that not all departments are equally aligned on patient safety.
The spectrum broadens further with some emotionally charged accusations that touch on staff behavior beyond routine care. A number of reviews describe experiences of disrespect, discrimination, or outright hostility, including a claim of racial bias and hateful treatment from front-desk staff and upper floors. These remarks speak to a fear that the care environment may be compromised not just by operational lapses but by interpersonal dynamics that undermine trust and safety. There are also references to potential problematic conduct by staff in other parts of the building, including overheard conversations and gossip that have left some visitors feeling unwelcome or targeted. While these statements are serious and cannot be dismissed outright, they illustrate the degree to which experiences at the Regency Center can feel personal and injurious to families seeking a safe, respectful environment for a vulnerable loved one.
Complicating the picture are notes about logistics and ongoing renovations. Several reviewers acknowledge visible upgrades and the sense that the facility is moving in a positive direction, with comments that the building "looks nice and clean" and that some floors have benefited from renovations. Yet, other reviewers point to practical hassles associated with construction, such as a "parking nightmare" created by fencing and detours, which can add stress to families already dealing with the emotional weight of arranging care for a loved one. In addition, some reviews mention concerns about the consistency of care among staff during a period of transition, suggesting that the renovation push may coincide with uneven attention to residents' day-to-day needs.
In the end, the impressions about Regency Center tend to fall into two broad camps: a faction of residents and families who feel genuinely grateful for caring staff, compassionate visits, and moments of well-run rehab and hospice support; and another faction that warns others away, citing neglect, poor communication, unsafe conditions, and a perception of discriminatory or dismissive behavior. Several commenters explicitly state that they would not recommend placing a loved one there, citing experiences like being ignored, left in unsanitary conditions, or experiencing a decline in dignity and comfort due to staffing issues. Others speak more about isolated incidents of excellent care and personal warmth, balanced against systemic concerns that they feel need urgent attention to ensure every resident receives consistently safe, respectful, and timely care.
For families considering Regency Center, the message is clear: there is genuine kindness and competence somewhere within the staff, particularly among those who connect with residents and maintain a clean, supportive environment. However, there are equally compelling reasons for alarm raised by ongoing reports of neglected call bells, odor problems, inconsistent cleanliness across floors, and allegations of mistreatment or discrimination. If choosing this facility, prospective residents and their families may want to visit multiple times, talk to different departments, and ask pointed questions about response times, medication management, sanitation standards, and staff training. A transparent discussion about the facility's current renovations, safety protocols, and steps taken to address reported issues could help families decide whether Regency Center can truly offer the reliable, respectful, and safe care they need for a loved one facing serious health challenges.
244 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Regency - A Villa Center in Taylor, MI is an assisted living community that offers a wide range of amenities and services to cater to the needs and preferences of its residents. The community provides a comfortable and inviting environment for seniors to enjoy their retirement years.
Residents at Regency - A Villa Center can take advantage of various amenities such as a beauty salon, cable or satellite TV, a computer center, a gaming room, and a small library. Additionally, there is a fitness room and wellness center available for those who want to stay active and maintain their physical well-being. Outdoor spaces and gardens are also provided for residents to relax and enjoy nature.
The community offers fully furnished apartments with private bathrooms and kitchenettes. Housekeeping services are provided to ensure that the living spaces are always clean and tidy. There is also move-in coordination assistance available for new residents.
Meals at Regency - A Villa Center are served restaurant-style in a dining room, with special dietary restrictions taken into consideration. The staff can assist with diabetes diets and meal preparation according to individual needs.
In terms of care services, the community provides 24-hour call system and supervision for the safety and well-being of the residents. Assistance with activities of daily living such as bathing, dressing, and transfers is available when needed. Medication management is also provided to ensure that medications are taken correctly.
Regency - A Villa Center offers transportation arrangements both within the community (non-medical) as well as transportation to doctors' appointments. Nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals.
To enhance the quality of life for its residents, the community organizes various activities such as fitness programs, resident-run activities, scheduled daily activities, planned day trips, and concierge services.
Overall, Regency - A Villa Center in Taylor MI provides a supportive environment where seniors can lead fulfilling lives while having access to the care and assistance they need.
Regency - A Villa Center is located at 12575 South Telegraph Road, Taylor, MI 48180 in Wayne County, Michigan
Regency - A Villa Center on seniors.fyi includes 17 photos including images showing interior, landscaping, garden, trees, outdoors, nature, dining, park, and more.
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Interior
Outdoors
Decor
Living Room
Building
Bedroom
Trees
Windows
Dining
Landscaping
Pathway
Wall Art
Exercise Equipment
Conference Room
