Peabody Properties, Inc is a senior community in Braintree, MA.
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Peabody Properties, Inc in Braintree, MA
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536 Granite Street, Braintree, MA 02184
To contact a resident: (781) 794-1000
For more information about senior living options: (866) 208-4318
Several residents describe management as respectful, welcoming, and responsive to concerns.
Many of the highest ratings focus on specific team members being helpful, friendly, and attentive to day-to-day requests. Residents also mention maintenance follow-through and feeling like their questions or problems were addressed. A few reviews add that the staff are caring toward residents who are disabled or elderly.
Residents point to recurring maintenance breakdowns and delays for basic systems.
Several negative reviews describe ongoing failures with building systems and amenities, including elevators, water service, HVAC, and heat. Others mention long waits for accessibility-related repairs, along with frustration when fixes did not resolve the underlying issue. A few residents also describe basic upkeep problems that led to repeated trouble and added stress.
Some residents say it’s difficult to reach anyone or get help after outreach.
Several reviews complain about barriers to contacting staff, including automated phone systems and lack of follow-up. One resident describes repeated maintenance interactions around a plumbing concern without resolution, while others say corporate contacts were not responsive. A few reviews add frustration with being cut off during attempts to speak with management.
Some reviews raise concerns about rent increases and affordability fairness.
A set of negative reviews describe affordability as a key problem, including accusations that low-income participants were treated unfairly and that pricing became less affordable after moves began. Multiple reviews also mention rent increases and describe upgrades that did not address accessibility needs. One resident further claims these policies make it harder for people on Section 8 to keep their housing.
Some residents describe discrimination or a lack of empathy toward protected groups.
Several negative reviews mention discrimination or bullying, including complaints tied to disabilities and accessibility. A few residents also express that staff showed little respect or empathy, including toward veterans and other residents needing support. In the same area, one positive review explicitly says the team helps residents with disabilities and elderly residents, which highlights the split in experiences.
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Gen Edw L Logan International (10 miles away)This part of Braintree, Massachusetts offers a variety of amenities and services that may be attractive for senior living. With several cafes, restaurants, and pharmacies within close proximity, residents have convenient access to dining options and healthcare needs. There are also transportation options such as MBTA stations nearby for easy travel around the area. In terms of healthcare, there are reputable physicians and hospitals in the vicinity, providing quality medical care. Additionally, the parks offer opportunities for outdoor recreation and leisure activities. Overall, this neighborhood provides a well-rounded environment for seniors looking for a comfortable and convenient place to call home.
Peabody Properties, Inc is located at 536 Granite Street, Braintree, MA 02184 in Norfolk County, Massachusetts
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