Peabody Properties, Inc

Pros

• Peabody Properties is described as a great company.
• Ashley and Victor are doing an excellent job and keeping the buildings well maintained.
• The management is very respectful and cares about tenants, listening to concerns and addressing them.
• Cumberland property is loved for being pretty, clean, and quiet, with staff who work hard and are friendly.
• Chimney Hill in Rhode Island benefits from Ashley and Victor, who take good care of the apartments and fix issues promptly.
• Residents thank Peabody for properties like Chimney Hill, noting the staff are the best and make living there positive.

Cons

• Peabody Properties is accused of scamming low?income applicants by running a lottery for Walnut Knoll in Foxborough, MA.
• The company is criticized for discriminatory practices against disabled residents and for failing to provide accessible units.
• Tenants report being locked out of their apartments before the 30?day period ends and selective access to kitchens by certain individuals.
• Maintenance is described as terrible, with subpar repairs and frequent system failures (elevators, boilers, HVAC) described as "Mickey Mouse" fixes.
• Management is labeled unprofessional and unresponsive, with tenant concerns about disturbances and violence allegedly ignored.
• Rent increases are alleged to be used to push out Section 8 or low?income tenants.
• Vehicle towing policies are described as harassing and punitive toward residents.
• There are claims of dangerous safety issues and injuries due to faulty windows and poor building maintenance.

Review

Across multiple properties managed by Peabody Properties, residents describe a wide spectrum of experiences that range from praise for individual staff to sharp, detailed criticisms of management practices. The comments touch on several Massachusetts and Rhode Island locations and weave together stories of miscommunication, maintenance woes, discrimination concerns, and personal interactions with management. The common thread throughout these accounts is that outcomes seem highly dependent on the specific property and the people running it, with some tenants reporting positive, responsive service, and others reporting neglect, hostility, or discriminatory behavior.

One recurrent thread concerns the Walnut Knoll development in Foxborough, MA. A prospective tenant recounts receiving an invitation for an interview because Peabody said they were "fortunate" to have a place there, only to be emailed the next day that the invitation was a mistake. The reviewer interprets this as evidence that the company views its "lottery" as something other than a straightforward, fair process, characterizing the marketing as potentially misleading and expressing relief at not becoming a tenant. This anecdote feeds into a broader skepticism about how the company handles resident selection and communications, at least in that project.

Other stories paint a much more negative picture of specific properties. The Clark House in Amherst, MA is described as having had a particularly difficult experience after a new property manager took over: inadequate allocation of accessible units (a two-bedroom handicapped-accessible unit was given to someone who apparently did not need it), alleged discrimination against disabled residents, and a pattern of lockouts before the 30-day window was up. The account claims that the company's staff could access tenants' belongings without consent, that wear-and-tear charges were levied inconsistently, and that maintenance workers performed subpar repairs. The reviewer concludes with a strong personal recommendation against this particular property, noting that they eventually moved out of state to avoid ongoing problems.

Maintenance and safety concerns recur across several properties. One reviewer mentions a long wait for a handicap ramp replacement, underscoring that accessibility needs were not being timely addressed. Across the board, complaints about management's professionalism - "horrible management," "unprofessional staff," and persistent building issues - are paired with complaints about facilities: elevator outages every few months, boilers and HVAC failures during cold snaps, and ongoing repair costs said to be borne by residents. The sentiment is that systemic maintenance problems and inconsistent service orders create a cycle of frustration and safety concerns for tenants.

Despite these negative reports, the material also contains a significant number of positive testimonials that credit specific staff members for competent, attentive service. Several residents praise Ashley and Victor for their work at Chimney Hill in Rhode Island and other Peabody properties, describing them as "excellent," "doing a good job," and "very respectful." Some tenants report years of satisfaction, noting that management "cares," addresses concerns promptly, and keeps the building clean and well maintained. In a few accounts, residents express gratitude for particular staff members who helped resolve problems and supported tenants - suggesting that the quality of experience can vary dramatically within the same company depending on which team or individuals are on site.

The reviews also reveal a broader pattern of complaints about how the company handles tenant relations and security. Several comments claim a culture of bullying or retaliation, especially toward tenants who raise concerns about discrimination or safety. There are mentions of tenants feeling ignored after reporting disturbances or violence, with some alleging that staff changes or inaction by management contributed to ongoing issues. A few remarks describe aggressive rent increases intended to push out Section 8 tenants and raise questions about the company's fair housing practices. Vehicle towing policies and enforcement are criticized as heavy-handed, with tenants alleging that tows were used to pressure residents or extract fees, sometimes without clear justification or timely notices.

Another set of feedback focuses on specific neighborhoods and properties where long-term residents have experienced both pain and gratitude. Some tenants in Cumberland, RI, for example, express strong appreciation for local staff and the overall living environment, praising the upkeep and the manner in which concerns are addressed. Yet, elsewhere within the same state lines, similar-sounding properties face sharp criticism for safety hazards, alleged neglect, and a sense that residents' complaints are not taken seriously. One particularly troubling post details a dangerous incident at Whitney Carriage in Leominster, where a factory window supposedly failed and caused injury, followed by a claimed lack of adequate response from management and ongoing health problems for the resident. The account also asserts the presence of homelessness after the incident, reinforcing the perception that residents' welfare is not always prioritized.

Taken together, these experiences illustrate a housing portfolio with a patchwork of outcomes. For some tenants, Peabody Properties represents stable, well-managed living spaces where maintenance is responsive and staff genuinely care about residents. For others, the company appears to struggle with consistent service, safety, and fair treatment, leading to accusations of discrimination, neglect, and high-pressure tactics. The variance across properties - from Walnut Knoll to Clark House, Chimney Hill, and beyond - suggests that individual on-site leadership and processes may largely determine the quality of a resident's experience, rather than a uniform standard applied company-wide. If there is a takeaway, it's that potential renters - or current residents - should carefully evaluate the specific property and speak with current tenants about their experiences before making decisions, as well as verify how accessibility, maintenance, and complaint handling are managed at particular sites.

This part of Braintree, Massachusetts offers a variety of amenities and services that may be attractive for senior living. With several cafes, restaurants, and pharmacies within close proximity, residents have convenient access to dining options and healthcare needs. There are also transportation options such as MBTA stations nearby for easy travel around the area. In terms of healthcare, there are reputable physicians and hospitals in the vicinity, providing quality medical care. Additionally, the parks offer opportunities for outdoor recreation and leisure activities. Overall, this neighborhood provides a well-rounded environment for seniors looking for a comfortable and convenient place to call home.

Cafes

• Target T2693 Braintree (0.6 miles)
• Dunkin' Brands (5.6 miles)
• Reign Drink Lab (6.6 miles)
• Mike's Donuts (7.6 miles)
• Starbucks (8.2 miles)
• Marylou's News (8.2 miles)

Restaurants

• The Cheesecake Factory (0.7 miles)
• Widowmaker Brewing (1 miles)
• 1048 Bar and Grill (2.5 miles)
• Pho 89 (2.6 miles)
• Burger King (3.1 miles)
• McDonald's (3.1 miles)
• McDonald's (3.6 miles)

Theaters

• AMC Braintree 10 (0.8 miles)
• Showcase Cinema de Lux Randolph (4.1 miles)

Transportation

• MBTA Braintree Station (1 miles)
• MBTA Wollaston Station (3.7 miles)
• MBTA North Quincy Station (4.4 miles)
• Readville (6.1 miles)
• West Hingham Commuter RailStation (6.2 miles)
• Route 128 station (6.5 miles)
• Canton Junction Station (7.6 miles)

Physicians

• Harvard Vanguard Medical Associates (1.1 miles)
• Coffey Eye Care (2.3 miles)
• Eye Health Services (4 miles)
• Carney Hospital (5 miles)
• South Shore Orthopedics (5.7 miles)
• Angels Neurological Ce (8.2 miles)

Pharmacies

• CVS Pharmacy (2.3 miles)
• Walgreens (2.3 miles)
• Walmart Pharmacy (2.4 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.2 miles)
• CVS Pharmacy (3.3 miles)

Parks

• Braintree Highlands Community Playground (2.8 miles)
• Andrew's Park (3.4 miles)
• Houghton's Pond (3.8 miles)
• Great Esker Park (4.2 miles)
• Governor Hutchinson's Field (4.2 miles)
• Bare Cove Park (5.7 miles)
• Almont Park (5.8 miles)

Places of Worship

• First Baptist Church (3 miles)
• Annunciation Greek Orthodox Church (7.7 miles)

Hospitals

• South Shore Hospital (4.2 miles)
• South Shore Hospital (5.9 miles)
• Lemuel Shattuck Hospital (7.3 miles)
• New England Baptist Outpatient Care Center (7.8 miles)