Braintree Manor Healthcare in Braintree, MA
Save1102 Washington Street, Braintree, MA 02184
For more information about senior living options: (844) 490-3973
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This community is best suited for families that can commit to constant, hands-on advocacy and are prepared to tolerate uneven care in exchange for a lower-cost option. It is not a fit for someone who requires reliable skilled nursing, rigorous rehab services, or a consistently clean and safe environment. Prospective residents with modest daily needs and families willing to supervise care, coordinate with staff, and demand accountability may find some value here, but the weight of the negatives makes this a much riskier choice than other facilities in the area.
There are a few bright spots worth acknowledging. A portion of the caregiving staff can be compassionate and engaged, and maintenance crews do attempt to address problems as they arise. There are anecdotal glimpses of attentive social work and management at times, and some residents benefit from planned activities and outings when staff are able to organize them. When the system allows, these helpers can make a real difference in day-to-day life. Still, these positive moments feel inconsistent and far from reliable across shifts and units.
The array of significant downsides dominates the experience and erodes trust. Reviews consistently describe an outdated, poorly maintained building with odors, pests, and an environment that feels more hospital-like or prison-like than a home. Staffing shortages, especially after hours, contribute to gaps in care, delayed responses, and insufficient therapy or rehabilitation services. Basic operations - such as answering phones, delivering clean linens, or supplying adequate liquids - appear strained, with families often left to compensate by bringing necessities from home.
Safety and dignity concerns compound the risk. Multiple accounts recount verbal or physical mistreatment, inadequate supervision, and confrontations that undermine residents' sense of security. There are grave reports of abuse and neglect, and crises where important medical information and family contact were not communicated promptly. Such failures are not mere inconveniences; they represent real threats to health and well-being. When a facility becomes a point of worry for families about who is overseeing a loved one's care, the pros can never fully offset the cons.
Explicit red flags also surface around the facility's culture and governance. Allegations of questionable financial practices and coercive behavior toward families to influence conservatorship or funding raise serious ethical and legal questions. The emotional toll of these claims, coupled with recurring concerns about cleanliness, food quality, and security, pushes many families to discard this option in favor of facilities with stronger regulatory track records and clearer resident protections. These concerns cannot be dismissed or normalized; they define the baseline risk here.
For families weighing alternatives, look for facilities with steady staffing levels, transparent operations, and demonstrable infection control, along with consistent maintenance and responsive caregiving. Prioritize sites with verifiable recent state inspections, a clear care plan process, and a culture that emphasizes resident dignity and safety over cost-cutting rhetoric. If this option remains in consideration, demand a comprehensive tour, insist on meeting the administrator and medical director, review recent incident logs, and verify that family communication channels are robust and reliable. In short, this is not a first-choice facility; it should only be a last resort or a temporary stop with rigorous oversight and a tight, ongoing plan for improvement.
Braintree Manor Healthcare is an assisted living community located in Braintree, MA. This community offers a wide range of amenities to ensure the comfort and enjoyment of its residents. The community features a beauty salon where residents can pamper themselves, as well as access to cable or satellite TV for their entertainment needs. Community-operated transportation is available, making it easy for residents to get around and explore the local area.
For those who enjoy staying connected, there is a computer center with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining, providing delicious and nutritious meals for residents. Additionally, there is a fitness room where residents can stay active and maintain their physical well-being.
Braintree Manor Healthcare provides fully furnished accommodations, ensuring that residents feel at home from the moment they move in. Private bathrooms offer convenience and privacy. Housekeeping services are also provided to keep the living spaces clean and tidy.
The community boasts various recreational spaces including a gaming room, small library, and outdoor garden area where residents can relax and socialize. A wellness center is available to promote overall health and well-being.
In terms of care services, Braintree Manor Healthcare offers 24-hour call system and supervision to provide peace of mind to both residents and their families. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained caregivers. Medication management is also offered to ensure that residents take their medications correctly and on time.
Special dietary restrictions are accommodated with diabetes diet options and meal preparation services. A mental wellness program is in place to support the emotional well-being of residents.
Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination services make the transition into the community seamless.
The surrounding area offers convenient amenities with cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals all within close proximity.
Braintree Manor Healthcare is dedicated to providing a comfortable and fulfilling lifestyle for its residents, offering a range of amenities and care services to meet their individual needs.
Braintree Manor Healthcare is located at 1102 Washington Street, Braintree, MA 02184 in Norfolk County, Massachusetts
Braintree Manor Healthcare on seniors.fyi includes 5 photos including images showing decor, interior, windows, dining, lighting, office, waiting area, seating, and more.
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