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Braintree Manor Healthcare in Braintree, MA

Braintree Manor Healthcare is a nursing home community in Braintree, MA.

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Braintree Manor Healthcare in Braintree, MA

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1102 Washington Street, Braintree, MA 02184

For more information about senior living options: (866) 208-4318

2 from 33 reviews
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21

Overall Review of Braintree Manor Healthcare

common 12 reviews mention this

Staff kindness stands out

Many residents describe staff members as caring and approachable.

Several reviews say the staff (including CNAs and nurses) are pleasant, friendly, and respectful, and that communication can feel welcoming. A few residents also mention that staff are knowledgeable about their needs and provide consistent support. Even some critical reviews still single out certain employees as helpful or kind, suggesting the experience can vary by person and shift.

caveat 9 reviews mention this

Safety and neglect concerns recur

Multiple reviewers raise concerns about neglect, abuse, and unsafe conditions.

A recurring theme is residents feeling they are not adequately supervised, with reports of wandering, ignored call lights, and incidents involving physical or verbal mistreatment. Other reviews describe unsanitary conditions and pests, including reports of strong urine odors, rotting smells, and rat traps. One review also describes a discharge and document handoff that felt incomplete, reinforcing worries about day-to-day follow-through.

caveat 4 reviews mention this

Food quality and service complaints

Reviews are mixed, but several call out problems with meals.

Some residents and family members report issues like incorrect food orders, kitchens falling behind, or limited and poor-quality meals. Others describe the smell and general condition of the facility in a way that connects to the overall dining experience. One tour and one review still characterize food as not as bad, but the complaints show up often enough to consider food service a potential weak point.

caveat 4 reviews mention this

Rehab therapy feels limited

Some reviewers say therapy and rehab support can be insufficient.

A few reviews say rehabilitation doesn’t match expectations, including reports that therapy is limited due to staffing and that scheduled treatment may be missed. Others describe frustration with the focus of groups or activities, saying it feels more mental than physical rehab. On the positive side, at least one review credits the staff with daily activities and frequent outings, and another describes PT staff as capable, suggesting outcomes can depend on timing and coverage.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 177 resident community capacity 177 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Gen Edw L Logan International (11 miles away) Gen Edw L Logan International (11 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Transportation

  • MBTA Braintree Station (0.7 miles)
  • MBTA Wollaston Station (4.8 miles)
  • MBTA North Quincy Station (5.5 miles)
  • West Hingham Commuter RailStation (5.9 miles)
  • Readville (7.1 miles)
  • Route 128 station (7.3 miles)
  • Canton Junction Station (7.9 miles)

Physicians

  • Harvard Vanguard Medical Associates (0.9 miles)
  • Eye Health Services (3.1 miles)
  • Coffey Eye Care (3.3 miles)
  • South Shore Orthopedics (4.7 miles)
  • Carney Hospital (6.2 miles)
  • Angels Neurological Ce (7 miles)
  • Outpatient Department Signature Healthcare - Brockton Hospital (7.6 miles)

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (2.6 miles)
  • Walmart Pharmacy (2.9 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (3 miles)
  • Walgreens (3 miles)

Parks

  • Braintree Highlands Community Playground (1.8 miles)
  • Great Esker Park (3.4 miles)
  • Houghton's Pond (4.6 miles)
  • Andrew's Park (4.6 miles)
  • Governor Hutchinson's Field (5.5 miles)
  • Bare Cove Park (5.5 miles)
  • Webb Memorial State Park (5.9 miles)

Cafes

  • Target T2693 Braintree (1.9 miles)
  • Dunkin' Brands (6.4 miles)
  • Marylou's News (7 miles)
  • Reign Drink Lab (7.8 miles)
  • Starbucks (8.8 miles)

Restaurants

  • The Cheesecake Factory (1.9 miles)
  • Widowmaker Brewing (2.2 miles)
  • Burger King (2.5 miles)
  • Pho 89 (2.7 miles)
  • 1048 Bar and Grill (2.8 miles)
  • The Connection Cafe (3 miles)
  • McDonald's (3.1 miles)

Theaters

  • AMC Braintree 10 (1.9 miles)
  • Showcase Cinema de Lux Randolph (3.8 miles)

Places of Worship

  • First Baptist Church (2.7 miles)
  • Annunciation Greek Orthodox Church (6.9 miles)

Hospitals

  • South Shore Hospital (3.1 miles)
  • South Shore Hospital (4.8 miles)
  • Signature Health Care (7.7 miles)
  • Lemuel Shattuck Hospital (8.5 miles)
  • New England Baptist Outpatient Care Center (8.7 miles)

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