Braintree Manor Healthcare

Pros

• The staff at Kindred/Braintree provided the best care and were loving and caring towards the residents.
• The open communication with the Social Service department was valuable and helpful in addressing multiple issues.
• The staff at Kindred took time to find out about the individual's history and created activities that brought back great memories for them.
• People think that Kindred is only for the elderly, but it can be recommended for younger individuals as well.
• The facility was impressive and seemed clean, with friendly staff who made visitors feel comfortable.
• The food at Kindred was not bad and did not cause any discomfort to residents.
• Overall, the place was warming and the right choice for a loved one's living arrangement.

Cons

• The social worker has the worst attitude and is not personable.
• The facility smells reeks and is unbearable.
• There are rat traps with droppings in the facility.
• The staff never called the family when their son was sent to the ICU.
• The place is dirty and smells bad.
• Medicaid patients are kept to maintain financial benefits.
• It feels like being in prison or a mental ward.
• Personal possessions were stolen by other residents, and staff didn't address it.
• Limited access to showers and outdoor time.
• Residents abuse each other's medications without staff intervention.

Review

When it comes to the care of your family members, it is important to choose a facility that truly prioritizes their well-being. Unfortunately, there are some concerning experiences shared by individuals who have had loved ones stay at a particular facility. One reviewer expresses grave concerns about the attitude of the social worker, highlighting that they lacked personability and had a negative demeanor. Additionally, they mention the unbearable smell in the facility and even sighting rat traps with droppings. Shockingly, this reviewer questions why the state inspector has not addressed these issues.

Another distressing review recounts a personal tragedy where a resident's son was sent to the emergency room without any notification to his family. The reviewer emphasizes the uncleanliness and strong odors in the facility, suggesting that Medicaid patients are prioritized for financial reasons rather than proper care.

A former resident shares their harrowing experience of feeling like they were either in prison or a mental ward during their time at the facility. They recount losing personal possessions due to theft by other residents and feeling unsafe with staff speaking in another language. The lack of access to basic hygiene facilities such as showers and limited outdoor time adds to their dissatisfaction. They also express concern about medication abuse among residents and criticize staff for their indifference towards such incidents.

However, amidst these negative reviews, there is one individual who praises Kindred/Braintree for providing excellent care to their family member. As someone responsible for overseeing the well-being of this individual, they commend Kindred/Braintree as being the best out of three nursing facilities they have experienced. They appreciate the loving and respectful nature of the staff towards both their family member and themselves as guardians. With open communication between NY and Massachusetts maintained through Skype visits, they recommend Kindred/Braintree to others seeking placement for their loved ones.

In contrast to several negative reviews from concerned individuals about substandard care at this facility, another reviewer shares their positive perspective on Kindred/Braintree. They express gratitude for the proper evaluation and treatment their younger brother received, highlighting the friendly staff who actively seek ways to improve residents' lives. The reviewer shares a heartwarming story of a staff member named Allison, who went above and beyond to learn about their brother's achievements in life and create activities that brought back cherished memories. They adamantly recommend Kindred/Braintree, challenging the misconception that it is exclusively for the elderly.

Lastly, someone recounts taking a tour of the facility before deciding to place their grandmother there. While they found some areas to be clean and the staff friendly, there were also concerns. The presence of a giant wall blocking outside views in the cafeteria was disheartening to both the reviewer and their grandmother, as her love for the outdoors was an important part of her life. The rooms were described as hospital-like due to excessive white paint on walls and loud coughing from sick individuals. Although the food did not pose any discomfort, overall, this reviewer expresses mixed feelings about their decision.

In conclusion, these reviews shed light on various experiences at this particular facility. While some reviewers express grave concerns about attitude, cleanliness, lack of communication, thefts among residents, and limited access to basic necessities like showers or outdoor time, others found comfort in the care provided by Kindred/Braintree. It is important for potential residents and their families to consider these perspectives when making decisions regarding long-term care options.

Transportation

• MBTA Braintree Station (0.7 miles)
• MBTA Wollaston Station (4.8 miles)
• MBTA North Quincy Station (5.5 miles)
• West Hingham Commuter RailStation (5.9 miles)
• Readville (7.1 miles)
• Route 128 station (7.3 miles)
• Canton Junction Station (7.9 miles)

Physicians

• Harvard Vanguard Medical Associates (0.9 miles)
• Eye Health Services (3.1 miles)
• Coffey Eye Care (3.3 miles)
• South Shore Orthopedics (4.7 miles)
• Carney Hospital (6.2 miles)
• Angels Neurological Ce (7 miles)
• Outpatient Department Signature Healthcare - Brockton Hospital (7.6 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.6 miles)
• Walmart Pharmacy (2.9 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3 miles)
• Walgreens (3 miles)

Parks

• Braintree Highlands Community Playground (1.8 miles)
• Great Esker Park (3.4 miles)
• Houghton's Pond (4.6 miles)
• Andrew's Park (4.6 miles)
• Governor Hutchinson's Field (5.5 miles)
• Bare Cove Park (5.5 miles)
• Webb Memorial State Park (5.9 miles)

Cafes

• Target T2693 Braintree (1.9 miles)
• Dunkin' Brands (6.4 miles)
• Marylou's News (7 miles)
• Reign Drink Lab (7.8 miles)
• Starbucks (8.8 miles)

Restaurants

• The Cheesecake Factory (1.9 miles)
• Widowmaker Brewing (2.2 miles)
• Burger King (2.5 miles)
• Pho 89 (2.7 miles)
• 1048 Bar and Grill (2.8 miles)
• The Connection Cafe (3 miles)
• McDonald's (3.1 miles)

Theaters

• AMC Braintree 10 (1.9 miles)
• Showcase Cinema de Lux Randolph (3.8 miles)

Places of Worship

• First Baptist Church (2.7 miles)
• Annunciation Greek Orthodox Church (6.9 miles)

Hospitals

• South Shore Hospital (3.1 miles)
• South Shore Hospital (4.8 miles)
• Signature Health Care (7.7 miles)
• Lemuel Shattuck Hospital (8.5 miles)
• New England Baptist Outpatient Care Center (8.7 miles)