The Atrium At Faxon Woods

Pros

• The staff at The Atrium at Faxon Woods is described as kind, helpful, and caring, creating a welcoming atmosphere for residents and their families.
• Residents enjoy a variety of engaging activities, including arts and crafts, music sessions, and exercise programs that contribute to their happiness and well-being.
• The facility is consistently noted for its cleanliness and well-maintained common areas, providing a pleasant environment for both residents and visitors.
• Families appreciate the open communication from nursing staff regarding their loved ones' care, keeping them informed about any changes or updates.
• Many residents have expressed satisfaction with the food options available, highlighting that they enjoy the meals offered at the community.
• The Atrium fosters socialization opportunities for residents while also allowing for privacy when needed, contributing to a balanced living experience.
• Overall experiences shared by families indicate high levels of contentment with the care provided to their loved ones in this community setting.

Cons

• The staff at The Atrium at Faxon Woods was reported to be terrible, often ignoring residents' requests for help and appearing more interested in socializing among themselves than in providing care.
• Several reviews highlighted the poor quality of food served at the facility, comparing it unfavorably to jail food and expressing concern over residents struggling to feed themselves due to staff negligence.
• Complaints about a lack of activities for residents were noted, with some reviewers stating that there were no engaging options available.
• Incidents of staff disrespect toward residents were mentioned, including reports of physical handling and yelling, suggesting a toxic environment lacking compassion.
• There were concerns about staffing levels, with claims that employees seemed too busy to attend to residents' needs and would express annoyance when asked for assistance.

Review

The Atrium at Faxon Woods appears to be a community that generates mixed reviews from residents and their families, showcasing both positives and significant negatives regarding the care and services provided. Many family members share favorable experiences with the staff, praising their involvement, care, and attentiveness toward the residents. For instance, one reviewer highlighted an instance where staff dressed as a leprechaun to entertain residents during lunch on St. Patrick's Day, demonstrating a commitment to engaging activities that bring joy to the residents’ daily lives. This kind of interaction seems to create a warm atmosphere that many appreciate.

Several reviewers note how the communal environment fosters social engagement among residents. Activities play a crucial role in this engagement, with various options available such as arts and crafts, exercise classes, music performances by visiting musicians, and religious services offered by local clergy. Residents enjoy outings and games designed to keep them mentally active, which can significantly enhance their quality of life. One resident’s family mentioned how well they are kept informed about their loved one’s condition and activities in the community, further affirming that communication is another strong point for The Atrium.

However, not all experiences have been positive. A stark contrast emerges from some negative accounts detailing serious shortcomings in staffing levels and employee interactions with residents. Some families reported instances where staff appeared disengaged or disrespectful towards residents' needs—an alarming concern for those seeking quality care for loved ones. One family described seeing caregivers ignore requests for help from residents while also prioritizing casual conversations among themselves over providing necessary assistance.

Food quality is another area where opinions diverge sharply among reviewers. While several families commended meal offerings as enjoyable and home-like—highlighting choices at each meal—others sharply criticized them as being subpar and likened it to prison food. Such feedback raises questions about consistency in dining experiences at The Atrium; it suggests that while some may find satisfaction in meals served, others feel let down, which can impact overall resident satisfaction considerably.

Despite the positives noted by many families regarding cleanliness and organization within The Atrium itself—which often felt homey and welcoming—issues related to pricing emerged frequently across reviews. Several mentions of hidden costs associated with additional services like haircuts or medication management surfaced alongside complaints about high base fees for living arrangements. Families expressed concern over unexpected charges that seemed burdensome on top of the already substantial financial investment being made for care.

Ultimately, The Atrium at Faxon Woods delivers a heterogeneous mix of experiences ranging from highly positive interactions emphasizing caregiver compassion to troubling accounts marked by neglect or insufficient support when needed most. Prospective residents or their families must weigh these factors carefully against personal priorities concerning care standards before making what could be a significant life decision regarding residency at this facility. While many commend moments of genuine kindness among staff members aimed at enhancing resident happiness through numerous activities or thoughtful engagement strategies, substantial portions of feedback issued caution regarding unreliable service levels or inadequate response times during critical needs.

This area of Quincy, Massachusetts offers a variety of amenities that may be appealing to seniors looking for a convenient and active lifestyle. With several pharmacies, restaurants, physicians, cafes, transportation options, theaters, parks, hospitals, and places of worship within a reasonable distance, residents have access to essential services and entertainment options. The presence of multiple medical facilities like Coffey Eye Care and South Shore Hospital ensures that healthcare needs can be easily met. Additionally, the abundance of parks such as Great Esker Park and Houghton's Pond provide opportunities for recreational activities and enjoying the outdoors. Overall, this neighborhood provides a well-rounded environment for seniors looking to live in a community with diverse resources and conveniences.

Pharmacies

• Walmart Pharmacy (0.3 miles)
• Walgreens (0.5 miles)
• Walgreens (0.8 miles)
• CVS Pharmacy (1.1 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.8 miles)
• CVS Pharmacy (3.2 miles)

Restaurants

• McDonald's (1.2 miles)
• The Cheesecake Factory (2 miles)
• Burger King (2.5 miles)
• Widowmaker Brewing (2.5 miles)
• McDonald's (2.9 miles)
• K C's Pub & Grill (4.6 miles)
• 1048 Bar and Grill (4.7 miles)

Physicians

• Coffey Eye Care (1.3 miles)
• Harvard Vanguard Medical Associates (1.9 miles)
• Eye Health Services (3.9 miles)
• Carney Hospital (4.6 miles)
• South Shore Orthopedics (5.6 miles)
• Cohasset Pediatrics (8.3 miles)

Cafes

• Target T2693 Braintree (2 miles)
• Reign Drink Lab (5.7 miles)
• Dunkin' Brands (7.3 miles)
• Mike's Donuts (7.4 miles)

Transportation

• MBTA Braintree Station (2.1 miles)
• MBTA Wollaston Station (2.5 miles)
• MBTA North Quincy Station (3.3 miles)
• West Hingham Commuter RailStation (4.6 miles)
• MBTA - JFK/UMass (6.6 miles)
• Readville (7.2 miles)
• Route 128 station (8.1 miles)

Theaters

• AMC Braintree 10 (2.4 miles)
• Showcase Cinema de Lux Randolph (6.2 miles)

Parks

• Andrew's Park (2.8 miles)
• Great Esker Park (3.7 miles)
• Webb Memorial State Park (3.9 miles)
• Bare Cove Park (4.1 miles)
• Governor Hutchinson's Field (4.1 miles)
• Braintree Highlands Community Playground (4.6 miles)
• Houghton's Pond (5.6 miles)

Hospitals

• South Shore Hospital (4.7 miles)
• South Shore Hospital (5.9 miles)
• Lemuel Shattuck Hospital (7 miles)

Places of Worship

• First Baptist Church (5.2 miles)