South Cove Manor Nursing & Rehabilitation Center in Quincy, MA
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Information last verified:
288 Washington Street, Quincy, MA 02169
For more information about senior living options: (844) 490-3973
The staff are wonderful and provide exceptional care for residents. The facility is immaculate, clean, and welcoming to visitors. The CNA, nurses, and aides are professional, helpful, and consistently caring. They treat every elder like family and work as a hardworking, collaborative team. The rehab and nursing teams are outstanding, with strong leadership that keeps families informed. The building is beautiful and well maintained, radiating a positive atmosphere. The staff provides regular progress updates and maintains open communication with families.
The director Eric is described as unhelpful and rude, with very bad communication skills, even discarding applications. A staff member spoke Toishanese and cursed at the mother-in-law for dirtying her diaper, which was disrespectful and abusive. On weekends, staff were described as lazy and distracted by cell phones, with accusations of corruption and needing bribes to get good service. None of the staff knew that the grandmother had died until family told them, reflecting poorly on the facility. The staff were described as extremely rude and vulgar. The doctors’ schedule was problematic, with only one doctor available at night and on-call. Short staffing was cited as a problem, leaving residents' needs unmet and claims that paying red envelopes could not help.South Cove Manor Nursing & Rehabilitation Center in Quincy is best suited for families seeking a rehab-forward skilled nursing option where cleanliness, warmth, and a genuinely caring staff culture are the core strengths. The facility earns consistently strong marks for rehabilitation services, with residents often described as well cared for during daily routines and recovery plans. Families who want a move-in experience that feels like a well-run, home-like environment, where aides, nurses, and therapists work in concert to support discharge to home, will likely find this community a strong match.
Those who may want to consider alternatives are families prioritizing rock-solid, consistently responsive administration and physician coverage. A subset of reviews cites friction with leadership, particularly around communication and responsiveness, and one account notes a negative interaction with the administrator. Another theme is weekend staffing realism: some families observed or inferred slower or less engaged service on Saturdays and Sundays. For families who insist on a guaranteed, readily accessible physician presence or a culture with less emphasis on a specific resident population, shopping around could yield options with steadier physician rounds or longer-standing administrative alignment.
On the plus side, the major pros clearly tilt toward superb rehab, attentive staffing, and a consistently clean, welcoming setting. The building’s aesthetics, described as beautiful and immaculate, combine with a practical, organized operations approach that makes visits reassuring. The rehab team, including skilled therapists and nurses, is repeatedly praised for thoughtful, patient-centered care. The nurse manager and therapy leadership are highlighted for crafting effective discharge plans that get residents ready to return home or transition to long-term care with clear, actionable steps. Daily routines, from feeding to social engagement, appear to be handled with care, and the overall environment feels both safe and nurturing for elders.
That said, the main cons, where they appear, do temper the otherwise strong impression. Some reviews depict tense or unsatisfying interactions with the director and administrative staff, signaling that communication could be inconsistent at times. A few families point to gaps in staffing on weekends and questions about how quickly concerns are addressed when questions arise. There are also reports of isolated incidents involving staff behavior and one account questioning the breadth of medical oversight, particularly around doctor scheduling. While these are not universal experiences, they illustrate an important reality: administrative reliability and medical coverage can influence comfort levels for families assessing long-term placement or extended rehabilitation.
The key pros, robust rehab programming, proactive discharge planning, and a staff culture described as cheerful, dedicated, and family-oriented, often offset the reported cons, especially for residents who require intensive therapy and frequent caregiver interaction. Families repeatedly commend updates on progress and the willingness of therapists and nurses to collaborate with families on goals. The combination of a clean, aesthetically pleasing setting and a comprehensively supported daily routine helps residents feel respected and secure. For those who prioritize practical outcomes, restoration of independence after a fall, or a smooth transition home after rehab, the balance of high-quality therapy, consistent meals, and thorough care planning stands out as the most compelling argument in favor of South Cove Manor.
In practical terms, this community is a strong fit for seniors who need skilled rehabilitation with an emphasis on home readiness and ongoing nursing support, paired with a warm, personable staff. The decision hinges on appetite for rigorous rehab and a willingness to navigate occasional administrative friction. Families should consider a focused visit to meet the rehab leadership, request a tour of the floors, and ask pointed questions about physician coverage and weekend staffing. If immediate clarity on administrator responsiveness and uninterrupted medical oversight is non-negotiable, exploring a few competing options may save frustration. Otherwise, South Cove Manor offers a promising path to recovery and secure, compassionate long-term care for those who value a well-staffed, person-centered approach.
141 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.South Cove Manor Nursing & Rehabilitation Center is a premier assisted living community located in Quincy, MA. With a wide range of amenities and care services, we provide the perfect environment for seniors looking for a comfortable and supportive living arrangement.
Our residents can enjoy various amenities designed to enhance their wellbeing and lifestyle. We have a beauty salon where they can pamper themselves, as well as cable or satellite TV available in their fully furnished rooms. Community-operated transportation ensures that they can easily access nearby locations, such as doctors' appointments or social outings. For those who want to stay connected, we offer a computer center and Wi-Fi/high-speed internet throughout the community.
Dining at South Cove Manor is an exceptional experience with our restaurant-style dining. We accommodate special dietary restrictions and serve delicious meals prepared by our skilled staff. Residents can also enjoy private bathrooms in their accommodations for added convenience and privacy.
We understand the importance of maintaining an active and engaging lifestyle, which is why we offer a variety of activities for our residents to participate in. Our concierge services are available to assist with any needs or requests, while fitness programs encourage physical wellness. Planned day trips and resident-run activities create opportunities for socialization and exploration. Additionally, scheduled daily activities ensure there is always something fun happening within our community.
The surrounding area offers numerous amenities as well, providing easy access to essential services. There are several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and theaters nearby.
At South Cove Manor Nursing & Rehabilitation Center, we prioritize the health and happiness of our residents. Our 24-hour call system provides round-the-clock support and supervision. We offer assistance with daily activities such as bathing, dressing, transfers, and medication management. Our specialized diabetes diet caters to individuals with specific dietary needs while our mental wellness program addresses emotional wellbeing.
Whether you are seeking a vibrant community filled with social opportunities or dedicated care services in Quincy, MA, South Cove Manor Nursing & Rehabilitation Center is the perfect choice. Contact us today to learn more and schedule a tour of our exceptional assisted living community.
South Cove Manor Nursing & Rehabilitation Center is located at 288 Washington Street, Quincy, MA 02169 in Norfolk County, Massachusetts
South Cove Manor Nursing & Rehabilitation Center on seniors.fyi includes 10 photos including images showing interior, waiting area, building, aquarium, lobby, piano, dining, decor, and more.
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Interior
Decor
Living Room
Building
Trees
Windows
Dining
Exterior
Seating
