John Adams Healthcare Center in Quincy, MA
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Information last verified:
211 Franklin Street, Quincy, MA 02169
For more information about senior living options: (844) 490-3973
The nurses are fantastic professionals who go above and beyond to deliver compassionate care. The care, including physical and occupational therapy, is outstanding and helps residents regain independence. The staff are caring and hardworking, creating a supportive and healing environment. The activity crew is well organized and provides a safe, engaging space for residents to connect and enjoy themselves. The facility is clean and well maintained, with maintenance and cleaning staff contributing to residents’ comfort. Families and residents report positive experiences and would highly recommend RegalCare for rehabilitation and ongoing care.
The facility has repeated staff neglect and ongoing cleanliness and hygiene problems that are unacceptable in a healthcare setting. Medical care and responsiveness are inconsistent, with basic needs not addressed in a timely manner. Communication with families is poor and often requires repeated follow-ups to obtain minimal information. There are serious safety concerns, including incidents of theft, which should never occur in a facility caring for vulnerable residents. The leadership is described as a revolving door of staff and untrained, unprofessional management with little accountability and no meaningful improvement. Billing is an accounting mess, with incorrect charges and missing payments, causing ongoing confusion. Many reviewers label RegalCare as one of the worst nursing homes and strongly advise against sending loved ones there.This community is best suited for seniors who require focused post‑acute rehabilitation and skilled nursing, with a strong emphasis on physical therapy and daily clinical attention when staffing is stable. When the rehab team is intact, residents can make meaningful strides: nurses and therapists who bring genuine professional care, a program that emphasizes mobility and independence, and a clean, organized environment that supports recovery. It is not a purely long-term, hands-off option; it delivers notably solid rehab outcomes for those who can navigate the fluid leadership history and the realities of turnover. In short, the strongest case here is for families prioritizing a high-caliber rehab track and willing to contend with leadership and communication variability as an unavoidable backdrop.
Those who should consider alternatives are families seeking steadiness above all else: a facility with reliably consistent administration, transparent billing, and minimal turnover. If long-term residence requires predictable follow-through from a single care team, or if a priority is an unbroken chain of communication with a stable administrator, this community may not be the best fit. Prospective families who fear repeating cycles of unanswered calls, misapplied bills, or gaps in care planning will likely find better alignment elsewhere. For residents needing a consistently proactive front office and uninterrupted care coordination, alternatives offer reduced risk of the friction that has shown up repeatedly in reviews.
On the upside, the strongest offset to the main concerns lies in the core clinical teams. When nursing staff are attentive and compassionate, and therapists deliver targeted, goal-driven rehab, residents regain mobility, confidence, and independence at a pace that earns trust from families. The facility’s rehabilitation ecosystem, extended nursing support, attentive aides, and the visible involvement of physical and occupational therapy, produces tangible wins for many patients. Activity programming and maintenance teams also receive praise in several accounts, suggesting a capable, person-centered culture when leadership is aligned. These elements demonstrate that, at its best, the center can function as a high-quality recovery hub.
The more troubling reality emerges in the inconsistency of leadership, communication, and administrative reliability. A recurring pattern in the feedback is a revolving door of management and a front‑line that struggles to answer phones, return calls, or coordinate care plan meetings. Billing disputes, incorrect charges, and delayed or missing follow-ups underscore a weak administrative spine that undermines otherwise solid clinical care. Reports of safety and neglect concerns, ranging from delayed responses to basic needs, to incidents described as theft, to questions about whether care appropriately targets urgent medical issues, cultivate a climate of distrust that no family wants to navigate. Even when some reviews claim improvement after leadership changes, the volatility resurfaces, making long-term confidence hard to sustain.
Given the mixed signals, families should approach decisively: demand a current read on leadership stability, request an in-person, problem-focused care plan meeting, and verify the exact pathways for urgent communications. Before choosing, seek a candid account from the DON and the nursing supervisor about staffing levels, recent turnover, and how care coordination is implemented daily. Directly inspect the cadence of responses to inquiries, the timeliness of pain management, and the consistency of daily routines for residents. Ask for a concrete example of a recent care-plan adjustment and who signs off on it. Finally, insist on a transparent billing review and a clear escalation path for any safety concerns. These steps will reveal whether the present administration can offer durable reliability or if another option better fits the family’s expectations for governance, safety, and communication.
In the end, this facility operates like a rehabilitation-centric environment that can deliver exceptional clinical outcomes when the stars align, but it remains a decision fraught with governance risk. For families where rehabilitation needs are the primary driver and there is capacity to monitor performance, discharge planning, and billing with some diligence, the potential upside justifies consideration. For anyone prioritizing a stable, predictable long-term home with constant administrative responsiveness and a proven track record of consistency, it is prudent to compare a few other options. The right choice hinges on whether stable leadership and flawless follow-through are non‑negotiable or whether high-quality therapy and diligent nursing, when available, suffice to meet that loved one’s recovery goals.
71 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The John Adams Healthcare Center in Quincy, MA is an assisted living community that provides comprehensive care and a wide range of amenities for its residents. The center offers a comfortable and homelike environment, with fully furnished accommodations and private bathrooms for each resident.
Residents can enjoy various activities and social interactions, with amenities such as a gaming room, small library, and outdoor space available. They can also maintain their physical fitness with access to a fitness room and wellness center. Additionally, there is a beauty salon on-site for residents who want to pamper themselves.
The dining experience at the John Adams Healthcare Center is exceptional, with restaurant-style dining offering delicious meals prepared according to special dietary restrictions. The staff is trained to provide assistance with activities of daily living, including bathing, dressing, and transfers. There is also a 24-hour call system and supervision for added safety and security.
Transportation services are available for both non-medical purposes as well as transportation arrangements for doctors' appointments. Residents can easily explore their surroundings with cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals all in close proximity.
Overall, the John Adams Healthcare Center offers a welcoming community where residents can receive personalized care while enjoying various activities and amenities designed to enhance their quality of life.
John Adams Healthcare Center is located at 211 Franklin Street, Quincy, MA 02169 in Norfolk County, Massachusetts
John Adams Healthcare Center on seniors.fyi includes 3 photos including images showing tree, building, windows, parking, architecture, outdoors, and more.
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