John Adams Healthcare Center in Quincy, MA

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John Adams Healthcare Center John Adams Healthcare Center John Adams Healthcare Center

John Adams Healthcare Center in Quincy, MA

211 Franklin Street, Quincy, MA 02169

For more information about senior living options: (844) 490-3973

2.7 from 18 reviews
5 stars
6
4 stars
1
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Skilled Nursing Facility

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    Overall Review of John Adams Healthcare Center

    Pros

    • pro RegalCare delivered the best care and physical therapy.
    • pro It was better than any other place he had been.
    • pro He was discharged back on his feet and able to move around easily.
    • pro The care at RegalCare Quincy is excellent with compassionate nurses.
    • pro The nurses are fantastic professionals who go above and beyond to deliver compassionate care.
    • pro Physical and Occupational Therapy deliver outstanding services.
    • pro Maintenance and cleaning staff contribute to a well-run, healing environment.
    • pro The activity crew is well organized and provides a safe place to relax and socialize.
    • pro The staff are caring and work hard.

    Cons

    • pro They state the management is a revolving door of untrained staff and the facility is poorly run.
    • pro They report extremely poor communication, with phones not answered or returned across multiple departments.
    • pro They describe chaotic billing, with erroneous charges and no timely apology or resolution.
    • pro They allege neglect and abuse, suggesting the place should be shut down due to lousy care and treatment.
    • pro They claim a resident contracted salmonella and developed bedsores, indicating serious care lapses.
    • pro They note that after RegalCare took over, staff turnover rose, care continuity declined, and follow-up deteriorated.
    • pro They criticize the marketing slogan of being treated like royalty as mere marketing, not reflective of the care provided.

    Review

    This community is best suited for short-term rehab patients who can actively participate in their recovery and for families that are prepared to be persistent advocates. When the priority is robust physical therapy and a bedside nursing presence that staff members genuinely seem to care about, this center can deliver real improvements in mobility and daily functioning. The strongest cases here come from tangible rehab wins: patients who respond to skilled PT/OT, regain independence, and leave with a clearer path to return home. For families prioritizing recovery momentum and a hands-on care team, this setting makes sense - as long as backing by the family remains consistent.

    Alternatives deserve serious consideration for anyone whose non-negotiables include seamless communication, billing transparency, and steady leadership. The most troubling threads in the shared experiences are not about clinical skill alone but about how care plans are conveyed, how questions are answered, and how errors are resolved. If a family cannot tolerate repeated phone holds, missed voicemails, inconsistent follow-through on care conferences, or ongoing billing discrepancies, a different facility with a more stable administrative core and clearer accountability should be sought. In short, reliability in administration and communication is not a luxury here; it is a baseline expectation that some families simply cannot meet.

    The positives in care delivery are tangible and meaningful when present. Nursing staff and therapists frequently earn praise for competence, compassion, and the ability to help residents stay engaged in daily life. The rehab team's responsiveness and the attention paid to bedside needs create a daily experience that can translate into faster, more sustainable functional gains. Cleanliness and a capable activity program add a sense of normalcy and safety that bolsters recovery. These strengths do offset the drawbacks for residents who are focused on recovering mobility in a relatively short window, and for families who can trust the clinical team to carry detail-heavy plans with pressure-tested flexibility.

    Yet the weight of the cons cannot be ignored. The facility has endured a revolving door of administrators and front-line staff since ownership changes, and that turnover has eroded continuity of care. Communication breakdowns - missed messages, delayed responses, and misdocumented care plans - show up repeatedly in patient-family narratives and billing disputes. Billing errors and later adjustments have placed a burden on families, creating distrust and scheduling challenges. There are stark warnings from reviewers about neglect and inconsistent follow-through, with a subset of accounts describing serious lapses in timely care and escalation. The addendum from one reviewer acknowledged improvement after a leadership change, but subsequent reports suggest that the core issues persisted, coloring the overall experience with a lens of caution.

    For families weighing their options, a practical path forward is essential. Before admission, secure a direct line of communication with a stable administrator or care manager, and request a formal, sits-down care conference with the full care team. Verify a named point person for ongoing questions about medications, therapy schedules, and discharge planning. Obtain a clear, itemized billing process and a guaranteed method for resolving discrepancies quickly. Visit during peak activity times to observe nurse and aide response times, and ask about staffing ratios for both day and night shifts. Finally, probe for infection control history and any recent safety audits, ensuring the environment aligns with the standards expected for vulnerable residents.

    In sum, John Adams Healthcare Center - now under RegalCare Quincy - drives meaningful rehab outcomes when clinical teams are cohesive and responsive. The facility can be a strong match for families who can stay engaged, press for timely communication, and demand meticulous care planning. However, the consistent thread across multiple voices is caution: administrative instability, communication gaps, and billing irregularities undermine the overall experience and can compromise trust during a vulnerable period. If reliability and transparent accountability are non-negotiable, broader options should be explored. If a family can attach themselves to the care team, monitor progress vigilantly, and navigate the administrative landscape with determination, this center remains a viable path to regained independence - but it is not a turnkey solution.

    Features

    Housing

    • 71 resident community capacity 71 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Gen Edw L Logan International (9 miles away) Gen Edw L Logan International (9 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The John Adams Healthcare Center in Quincy, MA is an assisted living community that provides comprehensive care and a wide range of amenities for its residents. The center offers a comfortable and homelike environment, with fully furnished accommodations and private bathrooms for each resident.

    Residents can enjoy various activities and social interactions, with amenities such as a gaming room, small library, and outdoor space available. They can also maintain their physical fitness with access to a fitness room and wellness center. Additionally, there is a beauty salon on-site for residents who want to pamper themselves.

    The dining experience at the John Adams Healthcare Center is exceptional, with restaurant-style dining offering delicious meals prepared according to special dietary restrictions. The staff is trained to provide assistance with activities of daily living, including bathing, dressing, and transfers. There is also a 24-hour call system and supervision for added safety and security.

    Transportation services are available for both non-medical purposes as well as transportation arrangements for doctors' appointments. Residents can easily explore their surroundings with cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals all in close proximity.

    Overall, the John Adams Healthcare Center offers a welcoming community where residents can receive personalized care while enjoying various activities and amenities designed to enhance their quality of life.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.6 miles)
    • Walmart Pharmacy (0.8 miles)
    • Walgreens (1 miles)
    • CVS Pharmacy (1.3 miles)
    • CVS Pharmacy (2.2 miles)
    • CVS Pharmacy (3.1 miles)
    • CVS Pharmacy (3.2 miles)

    Physicians

    • Coffey Eye Care (0.9 miles)
    • Harvard Vanguard Medical Associates (1.9 miles)
    • Eye Health Services (4.2 miles)
    • Carney Hospital (4.3 miles)
    • South Shore Orthopedics (5.9 miles)

    Restaurants

    • McDonald's (1.2 miles)
    • The Cheesecake Factory (1.6 miles)
    • Widowmaker Brewing (2.1 miles)
    • Burger King (2.9 miles)
    • McDonald's (3.4 miles)
    • 1048 Bar and Grill (4.3 miles)
    • Pho 89 (4.4 miles)

    Cafes

    • Target T2693 Braintree (1.6 miles)
    • Reign Drink Lab (5.5 miles)
    • Dunkin' Brands (6.8 miles)
    • Mike's Donuts (7.1 miles)

    Transportation

    • MBTA Braintree Station (2 miles)
    • MBTA Wollaston Station (2.3 miles)
    • MBTA North Quincy Station (3 miles)
    • West Hingham Commuter RailStation (5.1 miles)
    • MBTA - JFK/UMass (6.4 miles)
    • Readville (6.7 miles)
    • Route 128 station (7.6 miles)

    Theaters

    • AMC Braintree 10 (2 miles)
    • Showcase Cinema de Lux Randolph (5.9 miles)

    Parks

    • Andrew's Park (2.4 miles)
    • Governor Hutchinson's Field (3.7 miles)
    • Great Esker Park (4.1 miles)
    • Webb Memorial State Park (4.3 miles)
    • Braintree Highlands Community Playground (4.5 miles)
    • Bare Cove Park (4.6 miles)
    • Houghton's Pond (5.1 miles)

    Hospitals

    • South Shore Hospital (4.9 miles)
    • South Shore Hospital (6.2 miles)
    • Lemuel Shattuck Hospital (6.7 miles)

    Places of Worship

    • First Baptist Church (4.9 miles)

    Frequently Asked Questions

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