Bridges® By Epoch At Andover
Save254 Lowell Street, Andover, MA 01810
For more information about senior living options: (844) 490-3973
The facility is warm, inviting, clean, and homey. The staff is attentive and extremely responsive to questions and requests. The activities are amazing and ever-changing. The food is absolutely amazing. Bridges by Epoch at Andover has a professional, personable, and caring team with expertise in dementia. The community is impeccable, and residents are well engaged and look happy and well cared for. The layout is second to none, featuring one floor, a beautiful inner courtyard, and well-planned activities, providing total peace of mind. The household model creates a calm environment that is less overwhelming than larger facilities.
The staff that residents interact with are distant, robotic, and harsh. Elders stand at the kitchen gate admiring an out-of-reach fruit bowl, begging for it and being denied. The facility posts images of residents with Alzheimer's on social media without consent from residents or their families. When a loved one died, families had to move belongings through the main living area, with no protection from disruption. The reviewer implied punishing elders by keeping them at home, effectively suggesting to "keep them home."Bridges by Epoch At Andover is best suited for families seeking memory-care oriented assisted living delivered in a warm, home?like setting. The community sits in a modern, beautifully designed building that is largely one level, with an inner courtyard and secure outdoor access. This layout, paired with a household-model approach, creates a calm, intimate environment where residents can receive attentive, personalized care without feeling overwhelmed by a large campus. Families report robust engagement through a varied activity calendar, daily routines that feel purposeful, and a dining program that consistently earns praise for quality. The combination of a clean, safe environment and staff who clearly understand dementia care makes it a strong fit for anyone prioritizing consistent caregiver attention, easy visiting, and a sense of "home" for a loved one.
On the other hand, certain realities warrant consideration before committing. A few reviewers flag concerns around staff interactions across shifts, describing some encounters as distant or less compassionate than others experiences, and one verbatim account notes a sense of rigidity and disruption during move-in logistics. Privacy and consent also surface in some feedback, with comments about images of residents appearing on social pages without explicit approval. Finally, while two price tiers exist (roughly 8?10 thousand dollars per month or a discounted rate for local residents), budget sensitivity remains a practical factor for families, as costs can be meaningful even when the program delivers strong value. These points suggest that alternatives may be worth exploring if constant warmth across all staff shifts, strict privacy assurances, or tighter financial predictability are nonnegotiables.
Yet the most compelling pros largely offset the potential drawbacks. The staff's warmth and responsiveness emerge consistently across many reviews, with particular emphasis on leadership accessibility and hands-on involvement from a director who is widely praised as knowledgeable and dedicated. The dementia expertise stands out: staff are described as professional, supportive, and well?versed in best practices for memory care, with ongoing educational offerings and caregiver resources that extend beyond the resident's daily needs. Residents are described as engaged and content, benefiting from a structured day and a familiar, homey atmosphere that helps reduce anxiety and agitation. The facility's design - one floor, good visibility, secure outdoor spaces - and the strong emphasis on activities and social connection help transform what can be a stressful transition into a manageable, affirming experience for both residents and their families.
Practical elements reinforce the overall value proposition. The physical plant earns near-universal praise for cleanliness, upkeep, and intuitive navigation, with clear attention to safety and ease of movement for older adults. Food, described as "amazing," serves as a daily highlight and a welcoming, unifying experience for residents and guests alike. Families also note the ease of visitation and the sense of partnership when communicating with caregivers, with administrators and front-line staff often going the extra mile to accommodate questions and requests. The campus's outdoor access and the intimate, park-like feel contribute to a sense of well-being that larger campuses may struggle to deliver. For families weighing the financial side, the existence of two price tiers invites careful discussion about what is included at each level and whether any room for customization exists.
For decision-making, Bridges by Epoch At Andover is a strong recommendation for dementia-focused assisted living when the priority is a high-touch, emotionally supportive environment paired with professional governance and a vibrant activity program. It is especially well?suited for families who want a partner that treats memory care as a specialty, not an afterthought, and who value an elegant, home-like setting with dependable, visible leadership. Those with very strict privacy expectations or who require a consistently immersive warmth from every staff member across all shifts may want to compare other options or request direct referrals before choosing. Likewise, families operating under a tight budget should scrutinize the two pricing tiers, confirm what is included, and confirm any potential add-ons to avoid sticker shock later.
In the final assessment, Bridges by Epoch At Andover stands out as a compelling option for memory-care driven assisted living in the Andover area. It combines a thoughtful, one-floor design, engaging activities, and a culture of professional, caring staff with leadership that is clearly invested in residents and families. The result is a setting where many residents thrive, families gain peace of mind, and daily life feels both purposeful and dignified. The recommended next steps are clear: schedule a tour, request a detailed breakdown of what each pricing tier covers, meet several caregivers and leaders, and speak with current families about the consistency of daily interactions. If those elements align with the family's values and budget, Bridges by Epoch At Andover deserves your serious consideration.
63 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (22 miles away) Manchester (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bridges® By Epoch At Andover in Andover, MA is an assisted living community that specializes in memory care. The community offers a wide range of amenities to enhance the residents' lifestyles, including a beauty salon, cable or satellite TV, transportation services, a computer center, and a fully furnished living space. The community also features various recreational areas such as a gaming room, fitness room, garden, and small library.
Residents can enjoy delicious meals in the restaurant-style dining room and benefit from housekeeping services to maintain a clean and comfortable environment. The community provides move-in coordination assistance for a seamless transition. Outdoor spaces allow residents to engage with nature.
The care services at Bridges® By Epoch At Andover are designed to meet the specific needs of memory care residents. Trained staff are available 24/7 to provide assistance with daily living activities like bathing, dressing, and transfers. Additionally, the community offers medication management and coordinates with healthcare providers.
Specialized memory care programming is available for those with dementia or mild cognitive impairment. Residents with special dietary restrictions can have their needs accommodated through personalized meal preparation. A mental wellness program is provided to support emotional well-being.
Transportation arrangements are made for non-medical purposes as well as for doctors' appointments. The community has Wi-Fi/high-speed internet access for residents' convenience. Additionally, concierge services are available to assist with any additional needs.
Bridges® By Epoch At Andover is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. This ensures that residents have easy access to essential amenities and services within close proximity.
Overall, Bridges® By Epoch At Andover provides comprehensive memory care services in a supportive and engaging environment where residents can thrive mentally and physically while receiving quality care tailored to their individual needs.
This part of Andover, Massachusetts offers a convenient and diverse range of amenities for senior living. With multiple pharmacies such as CVS and Walgreens within a short distance, access to healthcare and medication is easily accessible. The variety of restaurants including Shawsheen Luncheonette and Burtons Grill provide options for dining out or grabbing a quick bite to eat. Nearby cafes like Starbucks and Panera Bread offer opportunities for socializing or enjoying a morning coffee. Parks like Ward Reservation offer outdoor recreational activities while hospitals such as Tewksbury Hospital and Lawrence General Hospital provide quality medical care. Additionally, transportation options like the Lawrence Municipal Airport and Ballardvale Mbta Station are nearby for travel needs. Overall, this area provides a well-rounded community with amenities suited for senior living.
Bridges® By Epoch At Andover is located at 254 Lowell Street, Andover, MA 01810 in Middlesex County, Massachusetts
Bridges® By Epoch At Andover offers a comprehensive suite of features designed to support residents with dementia or Alzheimer's disease, enhancing their overall quality of life. Assistance with dressing and bathing promotes personal dignity while ensuring comfort and safety, which is crucial for individuals with cognitive impairments. Medication management helps prevent medication errors and ensures adherence to prescribed regimens, addressing critical health needs. Meal preparation and service cater to dietary preferences and nutritional requirements, promoting physical well-being. Transportation arrangements for medical appointments facilitate access to necessary healthcare services while coordination with healthcare providers ensures that all aspects of the resident's care are managed seamlessly. The facility's emphasis on activities of daily living assistance allows residents to maintain independence in familiar routines, while 24-hour supervision offers peace of mind for families concerned about safety. Programs targeting mental wellness and specialized memory care programming are tailored to stimulate cognitive functions specific to their stages of dementia, further assisting those with mild cognitive impairment. Together, these features create an environment conducive to growth, engagement, and holistic care for individuals navigating the challenges associated with memory loss.
Bridges® By Epoch At Andover on seniors.fyi includes 5 photos including images showing interior, fireplace, living room, seating area, decor, television, outdoor, patio, and more.
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The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.
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